Hotel Vitale, San Francisco

Loved the view of the bay. The room was perfect, comfortable and clean. Nice location. Loved it.

the gentleman at the reception desk that we delt with was exceptional, a positive asset for your hotel also found your concierge to be pleasant and very helpful

I thought I had a bay view room, but literally had to look sideways out the window to see the bay, I was traveling with my grandson and would have liked him to ahve had a nicer experience in san francisco

beautiful aesthetic and super friendly staff

Great location, very friendly staff. Literally felt like home :)

N/A

Everyone at 1 Hotel San Francisco was friendly, helpful, and kind - from the security doorman and reception to the wait staff and bar tenders. Food was well prepared and tasty. I ate a greek salad and skewers (steak and shrimp) prior to last nights party, and during the party the hors d'oeuvres I tried were caviar on goat cheese, and crab cakes. Also grabbed a falafel to take upstairs as I was leaving the party. I used the hotel app to order room service for breakfast, delivery was very quick, hot, and fresh, I ordered the basics- eggs, bacon, fruit, croissants, and fingerling potatoes, there was vegan chorizo oh and a sweet potato something too but I didn't taste it. Anyway, all in all I think you'd enjoy a stay here, with so much to do, see, and taste in the area (all within walking distance) plus the hotel has an e-car and e-bikes available as well.

more towel racks in the bathroom, and a microwave either in the room or at the ice machine

Location was great! Very central and easy access to transportation available.

Tub was stained. Our last night was a little noisy and people knocked on our door at 3 am going to a party next door.

clean

Booking.com

The entire hotel experience was super! The staff was excellent - professional, efficient, and pleasant. The hotel has good food, though I wish they made fresh smoothies. The outdoor terrace closes around 10p, which was a little early but workable. We liked nearly everything and would stay there again.

The gym was just so-so. Could use more than one elliptical machine. It also felt a little dark and secluded, which wasn't great even though it was on the second floor.

Great location, high service level, rooms were very well designed

Nothing

Only had room service breakfast which was excellent Difficulty in making dinner reservation … one night full … though didn’t look like it and another closed to hotel guests due to private party

Expensive

Very welcoming

I can honestly say that wasn’t anything I didn’t like

Modern and good location

They didn’t have our booking! Eventually rectified the room situation

Sustainable. The use of recycled wood. Great music. Lovely staff. Situated close to the waterfront. The hotel had 6 e bikes available to whomever was staying at the hotel. The colours in the rooms were lovely. Creams/whites/tan/brown/green

We loved everything

Was nice staff and all was fine.

Cleanliness, location, view, comfort, restaurant

Pillows were too soft!

Location.

No one made the bed when we entered the room…. The toilet seat was up…

Clean and good location

prententious, terrible desk staff and restaurant serves cold food and expected tipping prior to any food or drinks arriving Awful no support pillows and super soft mattress- glad to leave

The location

We’ve stayed at several 1Hotels including, NYC, LA, Miami and the experience was so much better in those properties from the room, the staff and amenities.

Great location. Comfortable beds and sheets.

Overpriced. Event held in restaurant/bar so a poorly together bar experience was set up in lobby. Terrace was still full of trash, bottles, glasses and even dog poop in the late morning. Will never stay at The 1 again. I paid for a premium experience and got a very poor experience. Seems like they rest all their laurels on their prime location and nothing else.

Location, clean and new

The terrace suite on the 6th floor they gave me was so small in the interior space! When I complaint they were able to move me on my 3d day to another terrace suite on the 7th floor which was 3 times more the size in the interior! For the same rate… how is this possible? Also the gym is not good! And the SPA is a joke

New, clean property. All spic and span

Not suitable for families. The double queen room photos are a bit misleading as double room looks like two rooms because of a mirror! Also seems like the charging is not great. They have taken the room charges on the card ( though I had paid on booking.com). Double charges and still waiting for a reversal!!

Great location

Celebrating our 30th wedding anniversary, didn’t receive anything special from the hotel, every other hotel gave us a little gift to celebrate, which we felt was a nice touch!

rooms were good - great location

i was hoping the restuarant was going to be something special but it was just okay.

Great location.

Understaffed in the restaurant. Need more hooks in the bathroom for towels.

very much overcharged by booking and hotel. with countless phone calls and emails after a month, still cannot have all my money back.

pay attention to your money! unless you are too rich.