Beacon Grand, San Francisco

There was nothing on the menu I could eat and they didn’t offer to make any alternatives. Disappoiting !

Location, Nice décor, Nice bar

Noisy neighbors, not easy to access with car

Staff amazing, very clean and good food One of my best hotel in US at this levels of comfort

All

Beautiful property in the heart of downtown. Door man also went above and beyond for us.

Excellent location, everything was easily accessible.

Room relatively small for three adults.

Style, location, room size and design

Nothing

The design of the hotel is very elevated and elegant. In general the location is very convenient - easily walkable to many places, close to BART train to/from the airport. I als loved the placement of the toilet paper in the bathroom 😃 literally the only hotel I’ve ever been to that does not force me to make weird turns on the toilet to get the paper.

Not sure if we were just unlucky with the room we got, but it definitely needed a renovation. I would say that hotel did not provide the value for money… in the bathroom the electric plug was literally falling off, the shower has a design that all the water essentially goes out to the rest of the bathroom and you can’t even decrease the strength of water. In the room the walls were all crooked and looked like they should have been renovated a long time ago. Door were bad quality and you could literally see the 100 layers of paint just dripping off of it and they were not insulated in any way, so when anyone was talking on the corridor it felt like they are with us in a room. Also in many corners of the room and the bathroom I could see layers of dust that imo should not be there…

- Beautiful landmark historic hotel - Hotel staff excellent and helpful - Amazing central location with lots of amenities nearby. Felt totally safe to walk around (a worry of mine before arriving in SF). So easy / fast to get anywhere in SF by public transport or taxi - Starlite bar on the rooftop was a hotspot and had excellent cocktails and service - Very good value for what you get

- The Post Room (the downstairs bar and restaurant) was not a nice experience

Reception was excellent and responsive to my requests, and concierge was there to offer assistance as we arrived.

nothing

loved the building, happy hour was great, location, valet parking, and staff!

older windows made it for a great vibe but whistled in the wind.

Comfy bed. Excellent dining experience at the restaurant. Great breakfast. good coffee.

I wasn't able to access netflix.

Beautiful building , friendly staff, nice upgrades.

The room was a little smaller than our previous stay.

Location and decor

Food and drinks were quite expensive.

Beautiful hotel in the center of town, loved the rooms, decor and overall vibe. Just a few levels away from the famous Starlite bar that didn't disappoint! We will be back

overpriced restaurant, quality of food mediocre. But super nice staff and beautiful setting, thats too bad

The lobby is really amazing, and the new decor of the rooms is really nice. Location is really incredible. The food from the restaurant downstairs is also great (but not cheap). The staff was really wonderful

The bathroom has a sliding door, that when closed It was almost as if it was open. It wasn't comfortable. There was room for improvement in the cleanliness (most of the room was perfectly clean, but if you look beneath the sink, there was old dust).

We loved our stay here! Great central location hotel in union square, with most transport options very close including the cable car. Every member of staff we met was super helpful. Our room was very well set up & a great size for our stay - bed super comfy too!

Location and style

Needs some renovation

I truly enjoyed my stay there. I was celebrating 25 years of marriage with my beautiful wife. As teenagers we would go there and say,(at the time it was the sir Francis drake)"one day we will stay here". And we fulfilled that this past weekend. We are both native to San Francisco. Our experience was great from the time we checked in to the time we checked out. We will definitely be doing this again. It was nice to tour the city we grew up in as tourists. The rooms were very comfortable, and clean. The staff was very friendly and pleasant. The location is in the heart of union square which makes everything so close to walk or Uber around. Thank you!

Hoterl has a great Vibe, The POST room resturant and access to the Starlite room make the hotel perfect for a stay in downtown SF. Staff at these venues were exceptional. The decoration of the rooms and common areas is exceptional - eclectic and welcoming with a touch of lux.

Had one interaction with reception staff member who was very unhelpful, almost obstructive. I would elevate to guest services next time, which is what I did by phone, and had my upcoming re-vist booking sorted. Bathrooms could do with a better clean/grout in shower a bit discolored, toilet ran a couple of times - easy fix if you know how. Hallway carpet on Level 5 leading to rooms had stains - seems like an easy solve, and hard to miss.

The location is perfect for a stay in the city. The rooms are spacious and clean. The staff is very welcoming.

We stay there every year because it’s a beautiful place in the location is absolutely ideal. Adorable, comfortable rooms & staff is always great!

The valet parking has gotten almost unaffordable, has went up nearly double in the last few years. Also got four hot teas and two very small desserts to go at the restaurant and it was the most overpriced place we have eaten in San Francisco. Especially for the quality. I was so disappointed in that. Being able to look right in the bathroom with the door closed is another downfall.

Fabulous hotel. Rooms were luxurious and the bar and restaurant were gorgeous.

The location; the entrance lobby

The building work that woke us up in the first morning but that was more than offset by the change of room with upgrade

Beds and room were super clean and comfortable

Location. Cleanness. Spacious room. Quality of the service of staff.

Nothing.

Bed and pillows are very comfortable. Room is very clean and nicely decorated.

I appreciate the interior design of the hotel and it was a nicely decorated cozy little room that we stayed in. The window was wide to light a great amount of natural light coming through. TV works well and the desk inside the room is very functional.

Since it was an older building, you can expect to hear noises from your neighbor rooms and from the hall way. The standard room was on the smaller side, especially its tiny bathroom (can fit up to one person at a time and there is no room for your change of clothes or storage for your toiletries). It wasn’t the most comfortable bathroom to be in when the shower was only half enclosed and the bathroom sliding door doesn’t close properly. The lack of ventilation can make the entire hotel room feel humid after each shower. My least favorite part about this hotel is that no matter you are sitting in the lobby or standing in front of the hotel waiting for your ride, you can always expect to smell cigarettes. I think it has something to do with the fact that entrance doors stay open throughout the day and the hotel not having a rule set in place for designated smoking area to prevent the smell from traveling into the lobby.

san francisco is unpleasant in general good hotel tho

This hotel is beautiful, clean, and the staff were friendly and welcoming. 10/10!!

We love the location and the restaurant. The gym is excellent and the rooms and beds are always comfortable.

Beautiful old hotel built in the 1920’s. Beautiful lobby and welcoming staff. Very clean. Nice touches in the room such as a coffee maker and hand steamer for clothes. Lovely thick towels. We were in King room 409. It was basic but clean.

The bathroom is tiny. The main issue was the noise outside at night. Sirens, car alarms. I think the issue is the window is jammed ever so slightly open, so all the noise filtered straight in. Ask for an interior room. I think it might help.

A stunning refresh of a historical property, the Beacon Grand has all of the appointments you’d expect of a modern new hotel but with all of the grandeur of a different time and place. It’s both incredibly warm and inviting while feeling upscale and chic. It’s walking distance to all of the important sites and sounds of Union Square, but nicely situated to efficiently get to anyplace you might want to go in San Francisco proper. The Post Room is a great place to have a solo working breakfast, or host a group cocktail hour for work colleagues. The rooms are well appointed, with great blackout shades and Chromecast on the TVs.

The internet was intermittent during my stay, which made it very challenging to do work or unwind with a good Netflix binge after total mental overload work day.

Staid there for my birthday trip. Team was kind enough to upgrade my room. Great location. Nice, clean, cozy rooms. Quiet.

Location, Classic design, staff, bedroom

Pillows

Staff were lovely, room was great, breakfast amazing

Cost of valet parking :)

Great hotel and location

Small rooms reception staff abrupt during checkout in

Great location, neat rooms

30% service charge at hotel bar, lack lustre bar service

The location is amazing.

The room facing the interior courtyard was a bit noisy because of the MEP equipment.

Staff is excellent! From valet to check in to cleaning. Rooms are as described, clean and charming. The 21st floor bar, lobby and post room are great for photos and can accomadate large groups. Rooms have clothing steamers that work great!

Just a note. Some of these rooms have a sliding bathroom door instead of a closing style door and no fans in the bathroom.

I had to do a last minute check in and came into the hotel to do so - Alma, at the front desk was super helpful and assisted be quickly and professionally. My room was excellent - clean, bright and nice view. The hotel bars such as the one downstairs and Starlite were also amazing - great staff, highly recommend to stay here.

The lobby and the cocktail lounge were beautiful and comfortable.

I have no complaints about the property.

Very comfortable and beautiful hotel, excellent location

Shower was not great, the pressure was not as good as hoped and it left quite a puddle on the floor after each shower

Great location, easy check in, the rooftop bar was excellent.

Nothing

The bed was so comfortable , I slept like a baby.

One worker was rude when checking in. Others were excellent during my stay.

Beautiful room. Classic hotel. Excellent room service, security, wait staff. We have deliveries sent to us at the Beacon. When they arrive, they are brought up to our room. This is our third stay here.

Starlight ,

Rooms too small, no closet space or bathroom space. Bars too expensive.

We always stay here

Nothing valet is kinda high price

very unprofessional service in the restaurant

Central location is excellent, room was very clean and comfortable. Staff throughout the hotel were very welcoming and professional.

Can't fault the hotel - i was very happy with everything there and hope to be back.