Rosewood, Vienna

Everything!!!!

Location was great. Breakfast was good. Loved the separate room for the toilet. Having a bathtub was awesome after a long day sightseeing in uncomfortable shoes!

Excellent hotel, staff and location. Food was one of the best I've ever had coming from a hotel.

Turn down service could be more elaborate for the price.

The comfort and style of the place were great. It’s a five star hotel that doesn’t disappoint. The staff are exceptionally friendly here, (they really are lovely) and the location is superb - a short walk to all the art galleries (which was the purpose of my visit) other than the Belvedere which is located further out but which is also easily reached by public transport in about 25 minutes. It was also 20 minutes to the airport by taxi which was important to me as it was a whirlwind visit. It’s a very nice 5 star hotel in a lovely part of the Innere Stadt. The Brasserie Hoheit on the top floor serves very good food and wine, is surprisingly very good value and had a very pleasant atmosphere. The trout, sardines were delicious as was the artisanal bread and the Californian Chardonnay preserved by Coravin worked out as only £14.10 per glass - that is unheard of in London. The staff were again so friendly and pleasant.

Well…not much to not like. The gym is on the small side but I’ve seen smaller in five star hotels in Paris. It was fine and I used it once. 2 treadmills, hand weights only but it was fine for me that day. There is no pool.

The room was on the pricey side given its size. I took a junior suite and it was actually about what you’d pay in central London. Very nice but by no means a bargain and a teeny bit small for £1500 per night? Nice large marble bathroom with bath and separate shower though.

Location and quality

Nothing

Lovely hotel, staff were really friendly and helpful and it’s in a great location

Fantastic location/ fantastic Staff in each department
From Chauffeurs to checking to restaurant to the Bar (extra mixologist) and great housekeeping! It’s a true 5⭐️!

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Great experience over all . Location is good as it’s middle of all the shops , rooms are big and organized.. cleaners always coming two times a day to clean and organize the room . .. very helpful and attentive staff .. they made my stay wonderful ..

The breakfast was the only bad experience I had .. as I ordered in the buffet omelette and took more than 1 hour to make . Since I couldn’t Waite any longer , because I had to check out .. I didn’t even have my breakfast. .. so it’s advised to tell your customer that making your breakfast will take that long . So they can eat outside the hotel .

Beautiful hotel. Fantastic central location which was also very peaceful at night. Very friendly and helpful staff who gave us great local restaurant recommendations. Very cool bar area with great views and lovely food.

Great location, amazing design, great food.

Before our arrival the hotel asked if there is any special occasion - we informed them that this is our anniversary. At the CHECKOUT I told them that not even a welcome message waited for us. They said, they asked the housekeeping to organize a small gift, but it seems they forgot. We want to the salon to have some special cakes and coffe. the waiter try to convince us 3 times to go with him to see what conference, training rooms they have. I tried to sign him politely, that we not open for that, cause we here to celebrate, not on a business trip, until i needed to tell him clearly to give us some privacy. In the room it is not clear what is included from the beverages. Lastly while we stayed there there was a promotion on booking for 520 euro per night, while we paid 820 euros.

The room size was very comfortable with a nice view of the area. The location of this property is certainly a plus for me and the staff are very friendly. I for got a bag in the restaurant and remembered a few hours later. The bag was returned without anything missing. So plus for honesty. Concierge were very helpful in directing me to some shops. The restaurant on the rooftop was great for breakfast and later on tea/coffee. It has nice views of the city and an inner courtyard for when the weather is nice to sit out, which it was for the few days I was there.

I thought the room was a bit dark in terms of lights. But maybe it was dimmed and I did not take the time to change that. I did not find any thing I did not like about this property. Would definitely be staying here when I am back in Vienna.

Great location, the interior design of the hotel is absolutely stunning, the rooftop bar is very cozy and the staff were incredibly friendly.

Another big plus is the parking service, which made things so much easier, especially in a busy city. It was great not having to worry about finding a parking spot.

Wonderful staff and location can’t be beat for tourism.

Clean and spacious rooms. Reception staff were excellent

Some of the staff weren’t that attentive. Service was not up to standard and the food and coffee wasn’t that good

The hotel was everything I expected and I had high expectations. The staff were so helpful and friendly, the rooms and facilities were lovely and the location was fantastic

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Amazing cozy hotel , great location in the heart of Vienna.

Starting from the music from the entrance lobby and all the way through to the reception, the architecture and interior design is impeccable. The room is spacious, with mesmerizing details. The drinks and snacks bar left the biggest impression, but overall the room and bathroom are incredible. Room service polite and professional, and it streches onto the rest of the services provided. Absolute enjoyment. 10/10

The location is excellent. It’s walkable to almost every major attractions in Vienna and there is a bunch of shopping options downstairs if you are into boutiques. The room is gorgeous as well, with very modern and artistic interior decor.

I liked everything.

Location

Staff at the front was so unkind.
She gave me the worst room with the wall view.
Felt like being a Booking.com user was held against as a disadvantage - getting worse rooms than one deserves.

Everything was exceptional

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Unmatched location, great service

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Newest and best hotel in Vienna, with the best and most helpful staff

A fantastic hotel, in the heart of Vienna. A true 5* experience. The staff are fantastic and deserve all the praise they get. You must try the hotel bar & restaurant, excellent.

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Beautifully designed room, nice bathroom, great breakfast with a view, nice staff, perfect location for exploring the city.
We definitely enjoy staying with Rosewood

Too short stay

Design and elegant style