Hotel Motto, Vienna

The hotel is gorgeous. We didn't want to leave! The staff were wonderful, so friendly and helpful. Love all the extras like late check out, cocktail kit and option of late cleaning service if you wanted a long morning.

Some of the towels were a bit raggedy and we would have liked a larger bath towel. But this is a very minor point.

The whole place. The decoration and touch and the welcoming!!

Nothing! All perfect!!

Everything was great

its a beautiful hotel with nice and comfortable facilities, very helpful staff and a fantastic restaurant

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Lovely hotel with excellent staff in a great location.

What an amazing hotel ! Super design and very comfortable . The staff were fabulous and great fun at the front desk

I loved it !!

Location was excellent. Shops, Train and Tram stops are on your doorstep. Decor was beautiful, with eveything finished to a high standard and the added touches throughout the room Beds are very comfortable.

Best room design! Welcome drink. :)

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It was a great hotel, with amazing location. The stuff was very helpful and friendly. I will recommend it.

Excellent location, services and staff!

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Fantastic experience staying here. Staff were wonderfully kind and helpful, the front door is 10 steps from the metro, and the room was full of thoughtful details that made the stay comfortable and memorable. On a holiday that spanned 10 countries, this hotel was my favorite.

Absolutely stunning rooms. So stylish and very clean. Staff were very friendly. Hotel itself is in a great location. Really beautiful hotel.

Nothing. Hotel was perfect.

Hotel Motto is a perfectly located, comfortable, aesthetic gem with nearby parking.

It is about inconvenient to get food easily, especially early (before 7) morning

Great location and fantastic rooms. Atmosphere of the hotel and kindness of the staff is amazing.

Nothing

Central location.

The location was incredible - right in the heart of Mariahilferstraße - yet our room was exceptionally quiet. Despite being so central, we didn’t notice any of the hustle and bustle from the street. Truly exceptional. Unfortunately, it was snowing and very cold in Vienna during our stay, so we’re tempted to book Motto Hotel again in summer just to enjoy the beautiful rooftop terrace in warmer weather. The view is fantastic and, once again, makes you forget that you’re right in the middle of the city. We honestly didn’t expect our stay to be this relaxing :D

If I had to mention one small point of criticism, it would probably be that the restaurant upstairs seemed slightly understaffed during breakfast hours. Since it’s not exclusive to hotel guests and appeared to be a particularly busy morning for business meetings, we ended up waiting quite a while for our food. We also found ourselves unintentionally listening in on several rather heated (business) discussions, which maybe wasn’t the most relaxing start to the day. That said, I do want to emphasize that the staff working that morning were extremely friendly and did their best despite how busy it got.

Very welcoming staff, beautiful room decor.

Everything was well designed and executed.

Staff very helpful. Beautiful room.

Very little apart from area to sit in reception

We had a wonderful stay at this hotel! The location is absolutely perfect - close to everything we needed, with easy access to attractions, restaurants, and public transport. It made exploring the area so convenient and enjoyable. The room was clean, comfortable, and well-equipped. Everything was well organized and made us feel at home. A special thank you to the staff - they were incredibly friendly, professional, and always open for communication. They were helpful with recommendations and made sure all our questions were answered promptly. Overall, a great experience. We would definitely stay here again and highly recommend it!

The decor in the hotel was very chic, extending to the rooms which are comfortable, clean and have everything you need for a city stay. Location is very good too, being right next to the entrance for the U3 subway. The main city sights of the Rathaus, Kunst museum, Hofburg palace with the Sissi museum and Spanish horses are all in relatively easy walking distance. The staff were friendly and very helpful. As vegetarians in a city of enthusiastic meat eaters, reception gave us two excellent recommendations for places to eat. All together a great two night stay. I would recommend and return.

The associated restaurant on the top floor is a great place for breakfast, but this is the only public space of any size.

The location and the hotel is amazing, but there is no room surface like other hotels that I knew so you will have to help yourself if you want towels or water or anything

The robe surface just for cleaning they will not bring you water or towels

Location, staff, rooms all excellent. Just very expensive at the time we went.

Just the price

Just completely magnificent. Staff were fantastic the room and facilities exceeded our expectations. Great location. Definitely recommend this beautiful hotel.

Great location Delightful staff Gorgeous rooms with beautiful decor and lighting and comfortable bed beds The entire boutique vibe of the hotel was wonderful

There was absolutely nothing we didn’t like

I loved the location! Literally right beside the underground. We were steps away from shops and restaurants. The decor in the hotel and rooms is so so pretty. The bed was comfortable and the amenities were great to and a lovely touch. We did not get to use the relaxation area but we have a look at it and it looked really nice. The staff where so friendly and helpful and were able to ask any questions we had

The only negative I had was it took over 5minutes for my shower to heat up.. but apart from this I have no issues or complaints at all

Unique and tasteful decor. Fabulous restaurants and extremely clean throughout the property.

Nothing

Lovely decoration and very quiet rooms, everything has a feeling of luxury and warmth

I loved the decor and the quality of the finishes. The food and service were impeccable. The facilities (fitness area) were beautiful and relaxing as well. The location was great, though not central, public transportation was very close and easy to use. I loved the little touches in the room, like the toiletries and snacks.

The only thing I didn’t like was the lack of top sheets as I would get hot and sweaty at night and had no thin layer as an option. The wall along the sink under the mirror, did not seem clean.

It was such an incredible Hotel! Highly recommend it

Our shower pipes were a bit broken and it was notified to the staff but nothing was done.

Room, location, customer service were all excellent. There was also a sauna and wellness area, free apples :) and a personalised welcome for my birthday stay.

The temperature control in the room was tricky to work out but the room was warm and toasty - great in winter

Location was good , property itself was beautiful inside and very high quality

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Beautiful entrance and lobby. Wonderful room and very clean.

There wasn't a single thing I didn't like. The people were kind, the vibes were great, and the location was perfect. It was a bit of a long walk from the Belvedere and other museums, but nothing unmanageable.

The most beautifully styled hotel! The decor was out of this world.. even down to the light switches.

Nothing - I’d stay again.

The property location is perfectly situated near Mariahilferstrasse, had a close parking garage (hard to find in the city!), and is BEAUTIFULLY designed and decorated. The cherry on top is the gorgeous restaurant on the top floor with views overlooking the city. The staff were very attentive and friendly.

Really lovely hotel with beautiful decor and a great location. Everything felt stylish and comfortable. They even surprised me with a cake for my birthday, which was such a thoughtful touch. Would definitely recommend.

We had an issue where our shower flooded but the staff were so helpful in sorting this

Super cool and hip, very good location and great roof bar.

Everything! The style, the cleanliness, the location.

Nothing.

خيااااال الفندق ومتعاونين معانا ونفسيتهم حلووه

عجبني الفندق

Everything

No hotel lounge/bar to relax

Details are wonderful!

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It was unique, stylish, and memorable. The bakery was out of this world. They even came around with a cart of free drinks to your room in the evening! You could tell every last detail of this hotel was well-thought out, and the customer service was exceptional.

Most things I wanted to go to were about a 15-20 minute walk, which was fine.

The aesthetics of the hotel/rooms and the restaurant. Also the location is great with lots of hip locations around (Bistro Fantasy etc). I loved the cocktail/drinks offers going through the hotel corridor ✨

I’ve found the two gym machines too little, they - in my opinion - should be replaced with non-manual machines and also one cross trainer. Also, the spa door should be always closed to the gym as it unnecessarily heats up the gym.

Lovely staff, unique funky decor, lovely rooms. The hotel manager made us all homemade cookies on Christmas and they were delicious and so thoughtful!!

If you like to leave your windows open maybe ask to be on the back side of the building. Beautiful view from the front but on a major bus route and is loud all through the night. It's mostly ok with the windows shut.

Staff were great and we loved the cocktail served to our room. The top floor restaurant was excellent. Our room was compact but worked well.

The location was a bit out of the way, but it was helpful to have the metro right at our doorstep. Our son's room was very small. We were disappointed not to be able to use the spa on Saturday due to a private party on the top floor.

Design, Staff, Comfort, Location

No Room Service or Easy Coffee Access

Very nice and stylish boutique hotel with great amenities. The staff from check-in, to the restaurant where very friendly and helped with any queries. The location is perfect for a city visit.

The rooms were comfortable and well equipped and the restaurant although I recommend booking for dinner as we couldn’t get a suitable table either evening was excellent for breakfast.

Reception were distant and didn’t bother to look up from their pc’s on leaving and returning to the hotel which I think for a tourist accommodation provider ime helps make a little difference to your stay for guests or maybe it’s the Austrian culture perhaps.

We didnt take breakfast we used the Motto deli. However we did eat on the 7th floor restaurant, Chez Bernard one evening and has an excellent meal with superb service.

There was very little to change. The only minor thing would be to change the coffee cups in the hotel rooms to ones which have handles, or provide guests with gloves!

Friendly helpful staff, nice bar restaurant, lovely building. Great location for getting around the city

Style and breakfast

Rooms are a little bit small