Park Hyatt Hotel, Vienna

Am Hof 2, 1010 Wien, Austria (show on map)

Expert reviews

New York Times review:

“The Park Hyatt Vienna has landed with a splash in a grand former bank just off the tony Kohlmarkt shopping street. It has 143 rooms (of which 35 are suites) that feature a slick but cozy mix of warm wood accents and shimmery fabrics and leather upholstery.”

Featured in New York Times’ 36 Hours in Vienna, Austria.

Fodors review:

“On the site of the former bank HQ, the historic charm and significance is a prime feature of this preeminent hotel. Architects preserved much of the bank’s features in the hotel–which opened in 2014–including lovely, grand old clocks, cassette ceilings and the original Wiener Werkstätte stained glass windows.”

Featured as Fodor’s Choice in Vienna.

Forbes review:

“Standing stately and discreetly in the heart of Vienna’s old town, Park Hyatt Vienna blends in among its UNESCO World Heritage Site surroundings. The luxury hotel takes up residence in a grand former 19th-century bank headquarters. It retains its elegant imperial touches, with lots of marble, brass, wood paneling and alabaster throughout the property.”

Telegraph review:

“In Vienna’s heart on Am Hof square, Park Hyatt occupies the former HQ of the Bank of Austria. The opulent marble and chandelier-lit interiors manage the delicate act of fusing historic character with contemporary design. With a gold-kissed spa, season-driven cuisine and flawless service, it’s five-star all the way.”

Guest rating

This an aggregated customer review rating of Park Hyatt Hotel, Vienna. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 4th in Vienna

291£259$360¥38160C$280A$280HK$2818S$475SFr338¥2286kr2970kr2174kr2804

What guests liked

All you need to know

This excellent hospitality center is rated five-star for its high level of quality services and renowned throughout the city of Vienna for its array of modern amenities and facilities. The Park Hyatt Hotel Vienna is the ideal place for guests in the city for either business or pleasure. The hotel offers luxury and comfort and is situated in a great neighborhood that is both peaceful and lively.

The hotel features a classic element design which is blended perfectly with modern architecture which creates an inviting and attractive hotel. Guests will surely enjoy their stay in the Park Hyatt Hotel.

The hotel offers stylish and chic room options such as Park Twin, Park Suite View, King Room, Deluxe Twin Room, Park Studio King, Junior King Suite, Deluxe Suite with Park View and Twin Room with Historic View. The Ambassador Suite of the hotel comes with VIP facilities and amenities as well as exclusive club access.

The hotel offers proximity to fascinating places and landmarks such as Saint Stephen’s Square and Cathedral, the Kartner Strasse shopping street and the Hofburg Congress and Event Centre.

Rooms in the hotel are fitted with standard amenities such as free Wi-Fi, a flat-screen TV, air conditioning, a minibar, a pillow menu and a comfy sofa. The rooms also come with an en suite marble private bathroom with thoughtful touches such as free toiletries and bathrobes.

Guests can make use of the outdoor pool in the hotel to enjoy several laps of swimming.

 

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Location

Recent guest reviews

5.0

Khaled

4 March 2023

extraordinary, we had a great time in Vienna

location, cleanliness, friendly and professional staff, suite is very elegant and comfortable

4.5

Kamilla

30 January 2023

Fabulous

Yes sure. Room is very comfortable and good furnitured, View from room was exellent too!

Nothing!

5.0

Ming

20 December 2022

A nice stay in city Centre.

Central location near to shopping area and many restaurants. Staff are friendly and professional.

Nil

5.0

Peter

15 December 2022

very enjoyable, relaxing

The ambiance of the hotel, lovely customer service, very nice bar, and spa

4.5

Nissimov

13 December 2022

luxurious stay in Vienna

great location beautiful hotel large and comfortable room.

we didn’t have any view from our window and were a bit disappointed

4.5

Manipa

8 December 2022

Always be my place in Vienna

Staff , Location , everything but noise from restaurant outside .

So noisy at night and early morning from the restaurant during their preparing in and some drunk people at night.

5.0

Vlatka

7 December 2022

amazing ,always come back,luxury style

amazing locations, reception so kind and helpful

anything

5.0

Adrian

27 November 2022

Exceptional

all

4.0

Igor

20 November 2022

Could be better

best location

not to clean for 5 stars hotel at Top location. very slow waiters on breakfast in restoran who is missing tables. They wants to place us to sit in Bar for breakfast brcause of not enough tables. This is not corect in hotel which costed 910 Euro per night for 2 persons. other things ok

5.0

Zeyad

1 November 2022

Exceptional

Everything

Not

4.5

Peter

3 October 2022

Fabulous

Perhaps the nicest hotel in Vienna.

I was a bit disappointed that we got a room under the roof with insufficient daylight.

4.5

Jae

15 July 2022

Fabulous

The housekeeping service was not satisfactory because the cleaning person did not change shower towels and bed linens with new ones.

4.0

Vera

15 June 2022

Very good

Breakfast was delicious

Wellness was very nice, only the swimming pool was quite cold - in comparison with previous years

5.0

Shoshannah

9 May 2022

Excellent hotel on brilliant central location

Excellent breakfast

5.0

Joshua

1 May 2022

Beautiful hotel, with brilliant facilities at an excellent location

Stunning hotel with brilliant facilities. They have a properly equipped gym which is unusual, the restaurant is amazing, best breakfast buffet I have seen in many years and fantastic location!

There wasn't anything I didn't like. At times I found the Austrian staff a bit unfriendly

4.0

Yasemin

3 April 2022

It was very good overall. I’d prefer a different room next time.

Location was fabulous. Food options were good. Staff (front desk and concierge) were incredibly polite, accommodating and attentive

Room decor left much to be desired. As soon as we walked in we felt that this property needs a refresh. Bedroom didn’t even have a rug. Kind of sad looking furniture. It felt like a lesser-tier hotel interior. We stayed at other Park Hyatt locations (Paris, Tokyo) that were much much more updated. Second thing is, though minor, was the service related to only one person at cafe Am Hof. All servers were incredibly gracious and friendly except for this one, who seemed to be a manager or supervisor of some sort. He was not very friendly.

5.0

Dan

21 February 2022

A grand hotel, unforgettable!

It is a grand hotel which exceeds my expectation in terms of facilities and level of service. Excellent location, excellent service and excellent breakfast! I had a wonderful experience. I will surely come back to stay in the hotel next time and will recommend it to friends!

5.0

Vitalii

17 February 2022

Exceptional

Good location & breakfast Very polite and friendly staff.

5.0

Karin

16 February 2022

Exceptional

Steam room didn’t work.

5.0

Marien

24 January 2022

Best central spot for a weekend break

Right in the heart of Vienna, this beautiful stylish hotel is the best address for any tourist. The museum quarter is only a gorgeous walk away. (The cafe at the Albertina has the most amazing food) Surrounded by the famous Viennese coffee shops and all the shopping you could wish for, this is the place to be. Complimented by very friendly and helpful staff, the gym and spa facilities are to die for! we will be back!

5.0

Vlatka

17 January 2022

Exceptional

everything very luxurios,you will be so spoiled

nothing

5.0

Olga_777777777

16 January 2022

We come back here again and again. And every time it's a very pleasant experience. Thanks everyone!

all

4.5

Xinhua

23 October 2021

Fabulous

all very Good, need new Beds, some are very much used.

breakfast, the spa.

5.0

Zaina

6 October 2021

Exceptional

Amazing location, very clean and tidy room, very good breakfast

4.5

Kerry

5 October 2021

Perfect Getaway of Opulence in heart of the most beautiful city in the world..

Luxury, Friendly staff, comfort and location.

No one at front entrance when I arrived... carried my own luggage up the stairs.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out

Activities

  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Cycling
  • - Hammam (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beauty Services
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Temporary art galleries (additional charge)
  • - Walking tours (additional charge)
  • - Happy hour (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Cooking class (additional charge)

Outdoors

  • - Terrace

Cleaning services

  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Lower bathroom sink
  • - Emergency cord in bathroom
  • - Auditory guidance

Pool and wellness

  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
Check availability 291£259$360¥38160C$280A$280HK$2818S$475SFr338¥2286kr2970kr2174kr2804