Ca’ Pisani Hotel, Venice

Room was spacious and comfortable with a large bed and sufficient space to lay out two luggages. Table space was also adequate. They provided free champagne too. Bathroom was very spacious and had a premium feel with the interesting rain & side shower. Breakfast buffet was amazing as well with fast beverage service and promptly replenished food. Front desk concierge was impeccable - the water bus didn't arrive at all on the morning of our train out of Venice and we scrambled to find a water taxi. The concierge was very helpful even though we'd already checked out, and got us a water taxi on very short notice. We made it to our train in the end with 1 minute to spare.

We got a few mosquito bites whilst in the hotel room, but a) I think it's more a Venice thing than a this-particular-hotel thing, and b) they offered us bug spray promptly which helped.

It was excellently situated and easy to get around from there. The staff were extremely friendly and helpful. Our room was clean, dramatic and comfortable.

Location was excellent base to explore Venice

The breakfast was the only poor aspect of this hotel

Location Staff Breakfast

Jacuzzi didn’t work

Great location for walks

Location and staff

N/A

Excellent location-central to everything but away from the crowds

Nothing!

Perfect location- sufficiently far away from the bustle to be peaceful but close enough to easily get back out there. Very comfortable and the art deco interior design was a get contrast to all the renaissance art elsewhere

All good. Very well laid out from the moment you get there

It was a lovely room, The attention to design details was brilliant.

The room was spacious and comfortable I like the interior with 2 big closets Location also is good

This business about the water taxi. It appears the front desk employees have this deal going on with the owners of the water taxi, neglecting the best interest of hotel guests against the water taxi. I booked a water taxi for 2 from the Venice Sta Lucia to the hotel for E80. I was given instructions to call a Mr Davide when we get to Mestre station which is the stop before Venezia via Whatsapp At 2:29 I informed him we arrived 2 stops before Ferrara. He responded that we should be arriving around 3pm Unfortunately, the train stalled in Ferrara, the train stopped for over 20mins At 3:04 I sent a message to Mr Davide That We are now in Mestre, Train was delayed, train trouble Arriving in Santa Lucia 3:17PM. 3:17 we arrived in Venezia I also called him to inform him about the delay Its good to note that 9 out of 10 the train is delayed, always and they all know that. He instructed us to find KFC and look for taxi 81. We had to pull our luggages outside the station and look for the KFC in front of the port. When we got to KFC the taxi was not there so I called him again and waited for awhile for the water taxi to finally arrive. After the transport I tried to pay the driver the E80 in cash that they required but the driver said no pay the hotel, which was not the initial instructions. When we got to the hotel to check in the front desk told me that I will have to pay and additional E50 because we were late and I did not inform the boat owner. I said thats not true, I can show you my messages that I kept him posted. He eventually said, sorry Madame, you will have to pay otherwise I will pay the E50. I said fine! But I dont want to deal with that company again. Its just disappointing that they listened to the owner of water taxi instead of their own clients.

Excellent location close to Ponte Accademia over the Grande Canal and therefore walking distance to all major tourist attractions

Nothing

Staff, room , breakfast

Absolutely wonderful experience. The Ca'Pisani hotel exceeded our expectations in everything! Stefano from the reception was simply the best!!! Helped us with reservations in different restaurants every night and provided the best service ever. Sincere thanks to him and the hotel staff. The hotel also organised a wonderful private boat ride to observe the Redentore fireworks show, which was an unforgettable experience! Would gladly book at the same hotel when we visit Venice again.

This hotel pays a lot of attention to detail, the room was neat, spacious and comfortable, the personnel was accommodating and very considerate in their actions. I also enjoyed the breakfast, especially the possibility to have it on the terrace on a tranquil street. The location is very good, connecting to pretty much everywhere you need to go (as I came for the film festival, connection to Lido was smooth). They also have good cooperations with local water taxi companies, arranging a boat on a short notice.

Everything was great, except the hairdryer belongs in a museum though. :) If you have needy or longer hair, I would suggest to bring your own, as the one in the room is very slow and in Ventian humidity makes your hair frizzy. Also - the mirrors in the interior were nice, yet it takes time to adjust to the space, especially for those who have vision impairments. On the user friendly design note - too many light switches, also tales time to adjust, which pne is for which light.

Excellent staff. Very clean rooms beautifully decorated. Friendly staff. Good breakfast

Menu which we did not eat for supper looked slightly unappealing

The staff was extremely helpful. Room was very comfortable. And tidy. Breakfast was decent and fresh.

Nothing.

The staff was extremely helpful. Room was very comfortable. And tidy. Breakfast was decent and fresh.

Nothing.

I am very very happy to have stayed in this hotel! I am already looking forward to my next stay. The hotel is well thought, most of the things you need to make your stay as comfortable as homey as possible are provided. The concierge is AMAZING, very helpful and warm! Thank you!!! You made our stay great! This is hotel is a Diamond!

Cannot think of any!

All Great hotel! Dont hesitate to choose it.

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Excelent breakfast and location! Staff nice and helpful!

Breakfast was first class! Very nice people at the restaurant! We really enjoyed the ambiance, the food, the coffee and VIP service. I really enjoyed the central location of the hotel and staff were very helpfull to get us around with good advises.

The bubble bath was not working. The charge for the taxes were a surprise to us and we thought everything was covered when reserved. I would've like to have a rebate applied to my room as I saw the same room prior to the w-e 20-30 Euros less after we already paid.

Design, breakfast.

staff were superb decor was exceptional

small room but still delightful

The room was spacious and the location was good too

The hotel was set in a lovely part of the city, quiet enough to be away from the tourist areas, but very easy to access everywhere. It is around the corner from the Water Bus Stop/Water Taxi. We booked the Junior Suite and it was nicely laid out. There was sufficient wardrobe space and a nice bathroom, thankfully also Air Conditioned. The hotel provided a continental breakfast which a good selection. The staff were extremely helpful and friendly. Definitely worth staying at again!!!! We loved it.

It was perfect.