The Burrard, Vancouver

Location great.

This is the third time I have stayed at the Burrard and it is still my go to when in Vancouver. It was great to see the streets have been cleaned up since I was last there three years ago, so unless you go down an alley way it now feels safer to walk around. Location is good with a nice walk to Burrard Station / easy to get to/from the airport by train. The front desk staff are always pleasant and welcoming. Standard of the room is always consistently good and is comfortable for a short stay. Better value compared to other hotel rooms in the CBD.

Easy to find

Location.

The bathroom window leading into the alley - loud at night, lots of traffic, people fighting and screaming, but I guess it’s coming with the location.

Staff were amazing and had my room availble at 8:30am, which was the most wonderful surprise after a long flight. Their unlimited complimentry bottled water was so helpful. Room was simple and clean. Their comfy outdoor area with an open fire was a lovely addition. Overall was a nice and relaxing place to come back to after a long day of walking around and sight-seeing.

It was a shame the room didn't have a mircowave, literally the only thing that I found inconvenient.

Reasonably priced, relatively clean and very good staff.

Central location, but it's right opposite from the hospital so expect non-stop ambulances with sirens throughout the night.

So close to where I wanted to be. Rooms were large and well equipped

Nothing

provided a blanket the first night was very cold

Clean, friendly and helpful front desk, they accommodated my early check in request, friendly housekeeping team

The noise insulation was quite low in the room I was in

The lights on the palm trees were cute. Rooms were cute and clean. Coffee shop was good.

The elevator was scary. A bit pricey for middle of winter/ one night stay just to sleep

Looked the location this place although older has been amazingly maintained,great price to be in the center of downtown

Pet friendly, nicely updated retro hotel and very convenient location!

Very loud, but that's what you get in the middle of a big city.

Location is really nice, on a main street easy to find. It is a great place to stay if you plan to explore the city. Room was clean and comfy. staff was super helpful.

When you go to your room you can smell what restaurant downstairs is preparing (it can be a good and bad thing at the same time) wen we arrived there in the evening the smell was quite strong. Elevator is also a bit slow. Bathroom windows opens up to path where other guests are passing by to get to their rooms so it is not super safe or comfortable.

Location was great. Staff were friendly and helpful.

Location was great, plenty of places to eat at

Was noisy

Love the retro design, comfort of rooms, coffee and mini fridge in room, outdoor space, proximity to shops and galleries. Staff were friendly and efficient and housekeeping were great.

The bathroom was a bit shabby and small.

Great location with many places to eat and shop within walking distance. Comfy beds, clean rooms .

Bathrooms are small but very clean. No pool or hot tub on site. Near the hospital so you hear a fair amount of sirens.

Location’s perfect

That we didn’t have breakfast

Great location, beautiful garden

Very small rooms, very basic

Location; style

It was in a good location with easy access to everything including the Big bus stop right across the street.

The lift was very slow!

Walking distance from downtown. Price better than competition. Cafe underneath

Noisy air-conditioning

Good location. Clean room. Friendly staff.

Aircon was quite noisy but we could open the window and it was good to have some fresh air, despite a bit of traffic noise.

Friendly staff, handy location, clean & bright. Quaint quirky vibe, raised garden courtyard area was a nice focal point.

Water pressure in shower was low.

Great location. Friendly staff. Handy kettle & coffee machine.

Noisy aircon. Small room for two twin beds but adequate.

Photos posted do not accurately show hotel. Courtyard is small.

Location to the city

Air condition unit was very loud in bedroom. The deposit taken from credit card upon check in for incidentals was very slow to be returned to our account. Instead of the 5 days we were told it took 1 calendar month which was disappointing.

The location is great. And generally the hotel is good.

The air conditioner was way too noisy. The bed sheets wrong size for bed. The lifts are slow.

We very much appreciated the luggage storage, provided at no cost.

It was central to where I needed to be for the event I was attending and to the city as a whole

The aircon was too loud to use at night and being a city location you couldn’t open the windows

loud

Coffee shop and restaurant in the building. Very walkable area and safe. The front desk was very friendly and helpful. Nice outdoor space with a fire pit. For the price I would definitely stay there again.

Very retro and quirky. Calm oasis in the middle. Decent location close to ferries to Granville Island and walkable to the Waterfront/Stanley Park/ Davie Street.

Staff at reception did not ask us if we needed any info about the neighbourhood or the facilities (We discovered the free bikes, table tennis and the tourist leaflets on checkout), Air conditioning a bit noisy.

The location, nice room.

the view to the patio garden is very limited once in the room. Overpriced

Location

It was noisy at times

Great location, staff were really friendly and helpful

Overall, we liked the Burrard. The location is great, right downtown within walking distance of the Granville Market (via Aquabus), on a bus route, and with a trolley tour stop just down the street. The hotel was clean and comfortable. We loved the open atrium in the center with the beautiful tropical garden. Our room was plain but very functional; the bed was quite comfortable. Plenty of good food choices were available within a block or two walk.

The portable AC unit took up a bit of space in the room, but it was quiet and efficient.

Great location, clean room and good amenities. Staff very friendly

Top floor room was hot and the air conditioner was very noisy.

Clean rooms , very helpful and friendly staff!

Tiny elevator!!!

The Burrard was very clean and the staff was friendly. I liked the retro design of the building. I liked that it had a cafe attached to it and it is on a main street that leads to the shopping.

We were only at the Burrard for one night before leaving on a cruise. Our stay amounted to about 12 hours and I felt it was quite expensive. Though the room was very clean, it was extremely small and I do not care for having a dehumidifier type machine taking up most of the space on one side of the room.

Good location, friendly staff. Perfect for a short stay.

The furniture is a bit old and in need of an update. The bathroom doesn’t really have a lot of space, but it’s okay for a night or two.

Location

Heat in room

Convenient

No restaurant

Very helpful staff and enjoyed the garden patio

The location was good, we walked to all the major attractions. Room very comfortable with everything we needed. Would definitely recommend to others and stay again.

There was no fan in the bathroom and the window didn't open which made it steamy after a shower. Expected noise from the near by hospital through the night but that didn't happen however we were woken at 4am every morning by noisy geese (obviously not the hotels fault).

Great location! The free bike rentals were a bonus, especially to tour Stanley Park and stop at the beaches near by. Close to restaurants and the Aquabus to get to Grandville Island. Capilano free bus was a few blocks away, Canada Place and other tourist attractions.

Room cleanliness, sheets had some stains and the floor was not swept, we had sand everywhere. Bathroom sink is small and I never feel comfortable using shelves over the toilet to place my toothbrush.

Really friendly staff. Great location for a great price. Let us store our luggage. Room had everything we needed.

James [007), Jay, and ALL the employées went above and beyond to provide hospitality. We appreciated the use of the bicycles, the drinks and chips, the electric car plug in, the piano, and the warmth.

Lot's of breakfast places to choose from. Very nice that bikes are available and free. Easy access to aquabus. Love the garden and sitting area. We liked that it's not a huge hotel, feels very cozy.

Nothing comes to mind.

Beautiful central garden. Very comfy bed. Great location. LOVE the hotel art, book exchange and free use of bicycles. Great central location.

Very loud AC unit to cool room. Bathroom could use updating.