Opus Hotel, Vancouver

I loved the hotel decor! The Opus was attractive but also very clean. The heated bathroom floors were a nice perk for a late December stay. The wall of glass in the bathroom was a fun surprise and easily made private with either opaque or translucent blind options (I loved the translucent one so that we could still see the city lights). The front desk staff was very friendly and helpful. The hotel is in an excellent location and easily walkable to many places with a subway entrance across the street. I would definitely stay here again.

I have no complaints.

Front desk staff helpful.

Room very small.

Clean and quiet

In an ungraded balcony king, neither the shower, or the free standing tub, had a handheld shower head. This is a minor expense, but certainly more representative of the promised experience. The existing Kitchen faucet on the tub is chintzy. The temperature/pressure control in shower is also low end. Should have pressure and temp control. Plus the handhelds as mentioned earlier.

Classy

Perhaps cost

Location is the best! Staff is the best!

The stay was great - the staff was exceptional. The room concept was very cool but a little dated. The separate shower and tub were great along with the mini courtyard and fireplace

I just felt like the room decor was a little out dated. There was a mix up with an in room massage that I had booked but the staff went above and beyond to make it right

Great location to the many restaurants and bars, short walk to downtown shopping or waterfront. Very comfortable bed and good sized room.

As I don't drink coffee, tea being my choice of drink, was a little difficult getting a good supply of tea bags and fresh milk, being charged extra for these too. Could have more free TV channels, very limited to watch free movies.

Very nicely decorated and large room. Super hip

nothing

All in all very good, would recommend

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

Staff was super. Took care of any issues with warmth and professionalism. Location was perfect.

This hotel is wonderful - centrally located to transportation, restaurants, activities ...loved it!

Staff and service was wonderful. Comfortable room. Location was great and how we found you. Bikes were a welcome addition. Our favorite hotel toiletries! Love that brand. Nespresso machine beats keurig every time.

Shower was great but needs a handheld shower head addition and somewhere to hang the damp wash rag. Bathroom needs more than one place to hang a bath towel to dry. Service was awesome but maybe don’t insist that tired travelers get an app that they told you they wouldn’t use. No thank means no thank you.

The location, EXCELLENT! The smell, EXCELLENT! The staff, OMG, the staff…EXCELLENT’

Everything was PERFECT!

Nice facilities and nice social space and staff all really lovely .. Breakfast was brilliant, everything cooked and really well presented.

The only thing here were the pillows! Too puffy for me and being picky! Room was nice, although I was expecting a room with a balcony.

Spacious room, huge bathroom, blazing fast wifi, great amenities, super friendly staff.

Great location with a direct train to/from the airport in 10 stops. Stylish furnishings through out from bathroom fixtures to sofa.

I wasn’t able to get all of the pre check-in links to work. So after uploading passports etc the failure in the final digital key meant I had to do it all again on arrival.

Great yaletown location. Bikes available and a welcome drink.

The room color was not a favorite and we were beside the elevator. Not great for a light sleeper.

Great Hotel Nice people great location

Nothing

The customer service was absolutely amazing. I don't think I've ever had this quality of service & I've stayed at 5 star hotels.

The room location was located on the street. I didn't like how the bathroom was situated. It could've used a bathroom fan. It felt like you could hear all other occupants when in the bathroom. I turned on the water in the sink when in the bathroom.

The staff at reception were extremely helpful and friendly. Lovely atmosphere throughout the hotel. Excellent location -close to excellent restaurants and ferry to Stanley Island.

Size, soap, linens, location, staff, welcome prosecco

Food amazing. Breakfast to die for. Staff exceptionally great all around, helpful.

Good size rooms and great location.

It’s pretty pricey and for that a few niggles. They brought me tea cups but then took them away when the room got cleaned. Fridge was leaking. Online app could be better - for early check in app didn’t seem to work.

At check in the staff were super friendly and helpful considering it was 11pm! They were very accommodating. The room was a good size with a great bathroom. We had a very late flight so when we checked out they kept our luggage secure (ie behind a locked door) and also provided us with towels and toiletries to use to freshen up before our flight. Every time you walked in the hotel the front counter staff welcomed you. It was really lovely. It is close to the waterfront to have a lovely walk to catch a ferry to Granville Island and it is only 2 stops on the Skytrain to Canada Place. Also only a 20 min trip on the Skytrain to the airport

I really can't think of anything I didn't like.

Staff were very helpful especially Brendon.