Fairmont Pacific Rim, Vancouver

The staff was very helpful arranging our 3am wake up call and cab to get to airport on time. Every day they went above and beyond making sure our stay went well.

Good housekeeping service. Excellent concierge. Great location.

NOTHING

Loved the ambience, the lounge and live band were great and I also received a personalized Birthday complimentary dessert from the hotel which was very thoughtful.

I liked everything

Dry cleaning service was poor. I sent a cashmere sweater out for cleaning because it had a food stain. The sweater came back with stain in the same place. I would appreciate if there was breakfast available before 7.00 as travelling through 3 time zones one tends to wake up very early.

Room size and bathroom

Room not ready even though we asked for a late check in

close distance to everwhere. downtown. next to the seaside. 2 minutes walking distance to the congress centre. spacious room. superb bed. bathroom amazing

breakfast.

Welcomed as soon as we arrived, beautiful room with comfortable bed, great facilities (food, live music, pool, gym)

Price lol but you get what you pay for

It’s like being in heaven. Best staff ever. Best luxuries. In the heart of Vancouver. It simply does not get better than this. And it was an honour and pleasure to stay here, I hope to come again soon.

Nothing. It was perfect:)

Beautiful property, clean rooms, friendly staff.

The hotel location is perfect. The service quality they provide is exceptional. Each staff member with whom we interacted was courteous and quite helpful. Our Harbour view king room was immaculate, as were all of the public areas we visited. We enjoyed restful nights of sleep, as the beds are comfortable and the hotel is quiet.

No recommendations.

Loved everything in the hotel , spacious elegant rooms, nice Restaurants and very friendly staff, great location

Nothing

Very well maintained, the staff is helpful. The hotel is clean and well located.

The parking is unreasonably expensive and sauna that was available most of the time, required reservations and extra fees

The location is excellent , the view from our room in 17th floor is amazing , we really enjoy staying here . all the staffs are very nice , and very professional .

The room is big and the view is great , feel pease living here

Valet guys and front desk staff friendly and prompt. Rooms clean

No Bluetooth speaker in the room.

The service was excellent. The beds were very comfortable, the linens soft and the pillows great too. Location was great for walking. Lots of shopping and dining options around. Hotel lobby was great for hanging out and sushi was delicious.

Loved the view of the ocean

DNA

Everything!

Very nice location, great staff, bed was fantastic

Nothing

The Fairmont’s staff provided the best service I’ve ever experienced. Front desk, doormen, concierge, servers and housekeeping consistently performed above and beyond. Looking forward to our next stay.

Impeccable style. True 5-star staff, above and beyond service. Excellent food and drinks.

Having to pay to use the sauna

Gorgeous view of the harbor and mountains! This hotel is right on the waterfront. Excellent location for walking, exploring. Truly upscale comfort. Modern, stylish layout and furnishings. Food was above average and room service was prompt. Enjoyed our breakfast 'in bed'.

Really nothing to say about this. Liked everything so much.

The staff were very friendly

Nothing

Everything..

They didn't give us information about about diner options inside hotel. That's all

the view the food the staff.....

n/a