Fairmont Pacific Rim, Vancouver

AS AN INTERNATIONAL GUEST, I THINK THE FRONT DESK SHOULD SPEAK SLOWLY AND BE PATIENT. WE ARE NOT LOCAL PEOPLE AND CAN'T SPEAK ENGLISH FLUENTLY AS THEY DID.

Excellent position, in the middle of the city with access to all areas. Classy hotel with high standards. Very good services and extremely cooperative staff.

Some of the additional services were expensive. For example, the ebike was 380 dollars per hour , and outside, it was only 15 dollars for one hour.

Great staff, very friendly and helpful, consierge organized a great guide for our private sightseeing tour

Too cold (too much aircondition) at breakfast (but this is a general problem for us when in Canada or US)

on a couple of occasions , room wasn't cleaned until evening time

Property is gorgeous. Has everything you need in a great location. Wish we could have stayed longer. Maybe the nicest hotel we’ve stayed at. Concierge staff is wonderful and extremely helpful.

Had a great stay. No complaints at all.

fantastic room and beautiful hotel, but it was way overpriced.

The price. Also, you have to have a room key for the floor you are going to. This does cut down on unwanted traffic through your floor, but when traveling with another group, it was extremely inconvenient. We ended up asking for an extra room card for each room to get to the floor needed to join our group.

I was expecting a sea view, we had a pool view. Great personnel and services, impeccable. great personnel.

That I had to pay extra for a car park?! this should be included, as we had in many other hotels.

Breakfast was excellent and restaurant was super and staff were amazing 👍👏 Highly recommend the Spa Great experience

Noise in lobby

The staff was very helpful arranging our 3am wake up call and cab to get to airport on time. Every day they went above and beyond making sure our stay went well.

Good housekeeping service. Excellent concierge. Great location.

NOTHING

Loved the ambience, the lounge and live band were great and I also received a personalized Birthday complimentary dessert from the hotel which was very thoughtful.

I liked everything

Dry cleaning service was poor. I sent a cashmere sweater out for cleaning because it had a food stain. The sweater came back with stain in the same place. I would appreciate if there was breakfast available before 7.00 as travelling through 3 time zones one tends to wake up very early.

Room size and bathroom

Room not ready even though we asked for a late check in

close distance to everwhere. downtown. next to the seaside. 2 minutes walking distance to the congress centre. spacious room. superb bed. bathroom amazing

breakfast.

Welcomed as soon as we arrived, beautiful room with comfortable bed, great facilities (food, live music, pool, gym)

Price lol but you get what you pay for

It’s like being in heaven. Best staff ever. Best luxuries. In the heart of Vancouver. It simply does not get better than this. And it was an honour and pleasure to stay here, I hope to come again soon.

Nothing. It was perfect:)

Beautiful property, clean rooms, friendly staff.

The hotel location is perfect. The service quality they provide is exceptional. Each staff member with whom we interacted was courteous and quite helpful. Our Harbour view king room was immaculate, as were all of the public areas we visited. We enjoyed restful nights of sleep, as the beds are comfortable and the hotel is quiet.

No recommendations.

Loved everything in the hotel , spacious elegant rooms, nice Restaurants and very friendly staff, great location

Nothing

Very well maintained, the staff is helpful. The hotel is clean and well located.

The parking is unreasonably expensive and sauna that was available most of the time, required reservations and extra fees

The location is excellent , the view from our room in 17th floor is amazing , we really enjoy staying here . all the staffs are very nice , and very professional .

The room is big and the view is great , feel pease living here

Valet guys and front desk staff friendly and prompt. Rooms clean

No Bluetooth speaker in the room.

The service was excellent. The beds were very comfortable, the linens soft and the pillows great too. Location was great for walking. Lots of shopping and dining options around. Hotel lobby was great for hanging out and sushi was delicious.

Loved the view of the ocean

DNA

Everything!