Hospes Palau De La Mar, Valencia

The room was very comfortable, we had enough space and all necessary. STaff was nice and spa was a plus.

I do not have a particular negative point.

Good location, staff were very helpful loved our room

Great location, friendly staff, nice spa facilities (with massages)

Location, staff and lobby.

The bathroom smelled and appeared to have mold growth. The room was loud, one of the pairs of doors was misaligned and didn't properly shut, so it did not block sound.

Modern and classy

No outdoor pool

We liked the location. The staff couldn’t do enough for you. Breakfast was relaxing and delicious. The bar area and outside eating was relaxing and comfortable.

Nothing

ELEGANT HOTEL , CENTRALLY LOCATED , GOOD BREAKFAST , NICE SPA, BEAUTIFUL PATIO, KIND STAFF :BREAKFAST TEAM ,HOUSEKEEPING,RECEPTION:LAURA, ADRIAN ,ARTURO

NOTHING TO COMPLAIN ABOUT

It was very quiet at night. Comfortable beds.

Having to book at the spa & only having an hour

This is such a beautiful hotel, the staff are incredibly helpful and friendly, every part of the hotel is spotless and stylish and this includes the rooms.

Nothing

The location of the hotel was fantastic and so too was the staff

On arrival the safe and coffee machine in our room was not working.

Staff are brilliant, eager to please and engaging.

Exeptional in having so many gluten free options in the restaurant, but overall was underwhelmed by the menu and overwhelmed by high prices.

Nice terrace

The room table too small for a coffee machine, table lamp and a laptop

Great position. Good hotel.

Garden rooms far too dark.

Great hotel with good location, big rooms and excellent beds, super breakfast

Staff were very helpful, breakfast very good, room was clean good facilities

Because of the hard floors in rooms meant could heat other walking around if wearing shoes. Small point.

Excellent service very friendly and helpful staff

Nothing

Very friendly & helpful staff; excellent breakfast; room was fine ; great location for old town & the new attractions

The spa facilities were closed for most of our stay; the bathroom design & facilities were a little dated; the food in the restaurant was very good but a little overpriced compared with other outside restaurants of similar standard; more could be made of the outside garden area

Staff are so friendly, the room is spacious and the toilet is great with bathtub. This my first time in this hotel and I will definitely recommend it to anyone coming to Valencia

Nothing

room decor breakfast

Very good location. Good breakfast but no cereals. Excellent staff with good knowledge of where to eat

The design of the bathroom was poor, not enough space for our cosmetics and only toothbrushes & tissues supplied - no bath hat, cotton wool pads, cotton buds, nail file etc

the service at check in desk.

the other service in breakfast room and bar

Most things

The spa was dirty and cold

Excellent location, close to the park, bars, etc. Good breakfast. Nice and larger bathroom. I liked chocolate every evening. Nice gesture.

Gym was too dense and small. Staff going through it all the time with carts. You can train but it's not as comfortable. For 5* hotel i was expecting a bigger room. It was comparable to the bathroom in space.

The structure really beautiful. The excellent breakfast and the restaurant good and not excessively expensive. The separate bathroom with bidet The staff, both in the restaurant and at the reception, friendly and helpful. The courtesy umbrella Free mineral water every day

The lighting of the room. The lights on the sides of the bed were not independent The room and bathroom amenities, few for a 5-star hotel( ex, no shower cap, no sewing thread, no polish shoes) The room a little small The bathroom without windows and a little bit claustrophobic

Very friendly and helpful staff. The rooms were spacious but didn’t have a lot of closet space.

We were in a room on the ground floor facing the inner courtyard and there is no daylight at all, it was always dark and we needed to put the lamps on at all times. This should have been noted when booking the room. For a 5 star hotel there were basically no bathroom amenities, no shower cap, no hand or body cream.