Hotel The Langham, Sydney

Pros: *pet friendly * staff had excellent customer services skills and training * property was beautiful, well kept and clean * room was beautiful and clean * lovely amenities * i even got a room upgrade!

Cons: * nothing to complain about honestly * breakfast was so/so. could have been some more options but that's only if I REALLY had to think of something to improve on.

Absolutely loved our stay. Service from all staff from the time we arrived till we left was second to none. The decor and furniture delightful. Beds and bedding so comfortable.

outside space

Lanham has an excellent feel about it. All Staff were fantastic Confort first class

Nothing

The whole room, was very spacious and relaxing.

NA

Good location 15 mins walk from the Rocks area. Staff were excellent - very friendly & efficient. Really good breakfast choices. Everything you could possibly want and superb quality. Swimming pool was a bonus - we swam every day & really enjoyed the 20m pool.

Not a very good bar area - odd shaped & uncomfortable seating. The bar staff were excellent though. The aircon in our room blew down on us from a ceiling vent above the top of the bed. Aircon controls just did their own thing. We ended up sleeping upside down on the second night to avoid another cricked neck.

Very comfortable, well decorated and spacious rooms. Great location. Excellent service.

Relatively expensive.

Breakfast excellent. Location better than expected Staff friendly and extremely helpful.

Excellent standard, everywhere was tastefully designed, modern and beautifully decorated.

Could have done with an outdoor seating area/roof garden perhaps?

great location to suit our visit.

Valet car parking was too expensive hence we had to park our car ourselves away from the hotel.

Very comfy beds, great staff.

Nothing

A wonderful stay as always, we always return to the Langham, second to none. The staff take wonderful care of us and the rooms are always immaculate and comfortable, not to mention beautiful!

Loved the comfy bed and the view. The service was great too!

Everything

It was a little walk into the centre. Room service breakfast was very expensive

Good location, great service

location is continent, breakfast was good

you have to pay for parking. View is average.

We had two separate bookings at Langham for our stays in Sydney and both of us absolutely loved it. The whole experience, from its facilities, impeccable cleanliness in common areas and inside the room, aesthetic, amenities etc everything was a strong five star. The concierge staff in particular were incredibly polite and helpful. Reception was kind enough to offer us an upgrade on our second stay, but both of our rooms, with and without balcony were simply spotless. We had to ask for their help for an early check in and used their (superb) spa/shower facilities to wake up after a very long flight. Breakfast was execellent, great choice of fresh fruit and pastry.

Wish we had stayed longer. If you’re using their tennis facilities, I would recommend to try to book in advance, as their court is quite sought after.

Our room as amazing looking over the harbour views

3 uncomfortable business chairs not a lounge No ceiling fan in bathroom No separate shower - bath too deep to step into Nor suitable for older clientele

Extremely comfortable room with a fabulous view over Darling Harbour. A great location… quiet but only a few minutes walk to central Sydney.

Nothing.

Elegant hotel, felt boutique and intimate. Details were beautifully done. Staff couldn’t be more helpful. Food was delicious.

I felt the room was a tad on the small side. (We had a larger room too)

A wonderful pool

I would have liked a later check out.

It had so much beautiful charm. The staff were impressively professional.

Nothing. We loved it all.

Loved this hotel. The staff were great. The rooms were great and it was very clean. Would stay again.

Nothing

Excellent location for the entire town. I especially like Raul, the doorman. He was extremely friendly, knowledgeable and accommodating. The room was spacious and view of Darling Harbor, special. The hotel is convenient to restaurants, Darling Harbor events, The Rocks, Downtown Sydney and an easy walk to nearly everything you want to do in Sydney. I highly recommend this Hotel.

We had a 'city view with terrace' room. Overall fantastic stay. Room spacious, terrace looked onto street and tennis court but hardly any noise. Swimming pool and spay amazing. 10-15 mins walk to The Rocks and Circular Quay for public transport. Service friendly. Definitely felt like a luxury hotel stay, would highly recommend for feeling pampered and looked after.

Was a bit over noisy in the lobby on Sat afternoon when checking in.

Wonderful location. Great service. Exceptionally friendly and helpful staff. Close to the opera the best breakfast we have had at any hotel

Very clean. Just the right size great location

The amazing staff

Nothing

Loved that the lights were obvious, staff very friendly and comfortable room and bed

Room service options

Position

Location - kindness - size of room

Exceptional

Everything was perfect

Everything, from the hospitality the moment we stepped through the doors to our departure. Beautiful rooms and outstanding service,

Nil

The staff were very helpful and understanding.

N/A

I loved everything about this hotel. It was aesthetically pleasing, all the touches of pink were stunning. Very clean, lovely staff. Facilities were great. The pool is the most stunning one I’ve seen in the CBD. I think the little touches made it - extremely kid friendly, bows around the toilet paper, everything that you’d need in the room. Valet service was very professional. Breakfast was delightful, they had everything. The cutest little Langham coffee cups as well.

The mini bar was quite small. No charger in the room. The bottles of water are confusing - doesn’t really elaborate that they are complimentary, focusing more on if you take the bottle home you have to pay.

Service was impeccable from start to finish. Friendly greetings and smiles. The place was kept beautifully and the room was serviced quickly and efficiently whenever we vacated.

Pool was a little cold and being indoors makes it hard to enjoy during summer heat, but not a big deal.

The receptionists and the bathroom

That we requested an ocean facing room and a later checkout but no one responded

I thought the toasted sandwich I had for lunch was outrageously overpriced. Also the breakfast was alao very expensive for what it was

Classy Georgian accommodation

N.A.

Loved the staff, service and the room was very spacious. I wasn't expecting such a nice room as I booked the cheapest room, I was blown away. The beds were really comfortable and the location was perfect. 5 minute walk to The Rocks and a 4 minute walk to Barangaroo. Everything is just a short distance away. They sorted valet and were so accommodation, I would highly recommend this hotel.

Absolutely nothing

I celebrated a 50th and the hotel stylist set up something special for me which included balloons, macarons, cake pops and roses. Also concierge purchased products and delivered them discreetly wrapped in pink tissue paper. What impressed me was the high level of quality customer service that was provided by all staff ranging from reception, the day spa, concierge, waitstaff and housekeeping. Everything about this hotel showed 5 star rating and I would definitely stay again because it made me feel special not just from the staff but also from the hotel itself. I appreciated the manners and promptness for small requests.

Nothing

Breakfast buffet was really good. Walking distance to most places was very convenient .

Nothing

Excellent on-site facilities including the pool and spa zone Attentive service Spacious room Comfortable beds

Having to stand on the street (in the rain) to smoke Not so close to accessible public transport for people who find stairs or hills difficult. This is more a Sydney issue than a hotel issue. Would have liked a pillow menu, the ones provided are not suited to my neck

everything

nothing

The bedding is too hot and room temp hard to get below 16 degrees which is the temp I like to sleep in when there is a doona on the bed. There is no sperate sheet if you are hot, or light blanket. Just the doona. Its too hot, very uncomfortable nights sleep.

huge bedrooms with huge beds. very comfortable. out of the mainstream, but a short walk to barangaroo, the rocks and the city. quiet location

showers could be better

service was amazing and the beds were divine!!!!!

Incredible service. And very much appreciated the room upgrade.

The staff at Langham make you feel like VIPs- incredible customer service from the bell hop to concierge ,reception , bar, housekeeping and spa ! The location is fabulous to darling harbour , Barangaroo , the rocks and CBD! Recommend the day spa ! Sarah and Benne looked after us with incredible care :)

Not a big fan of dogs and the smell of wet dog through the corridor! (Understand everyone wants their fur family with them - navigating that for those with allergies is always difficult )

Staff great. Location great

Property a little tired