Hotel Lamont by Lancemore, Sydney

Very friendly staff, excellent size room, clean and comfortable.

The staff was nice and helpful at all times, they are a great asset for the property. We really appreciated the possibility of the early check in and late check out! The property is at a great location. Sky Tower is about 15 minutes by walk, there are many things to see around, and there are plenty of restaurants, bars within 2-3 minutes of walk (including a laundry service, what came very handy this time!). The cleaning personnel did their best to fix our room every days (see details below).

As much as we liked our stay here, there were a few small things that could seriously improve the quality the hotel offers: 1) I'm not sure about how hotels are rated in Australia, but for me as a European the 5 stars were misleading. In Europe I would give something of a 3 - 3,5 stars for this hotel. I think this could help others get disappointed as well (though, I have to say that the price was about matching the quality); 2) our bed was trembling terribly at night even for the smallest move, it makes it hard for two people to sleep in it; 3) the breakfast was almost an insult (few slices of ham, cheese and bread). I think it would help more to exclude the breakfast - or again, adjust the stars; 4) it would improve a lot on the rooms to cover the toilet door and make it sound proof. Also, the water from the bathroom was leaking in the kitchen/living room very easily despite our best efforts. And I think the property should include a picture showing that the bathroom/kitchen/living room is actually sort of a single room with the shower cabin being separated alone - I think this is an important detail. All that being said we felt comfortable at this place and it served all our needs - but if we would have known some of the details above we may have made a different decision of where to stay in Sydney.

Beds were good!

It’s not a 5 star hotel. They forget my towels twice when making the room. Overall I would say it’s alright.

I didn't like the breakfast selection

The breakfast was less than I was expecting. However, the staff were lovely.

Stunning contemporary room. Really nice refurbished Hotel and rooms. Highly recommend room 1113, nice view on the city. Modern bathroom open toward the bedroom.

It’s a lovely refit top floor lovely except the stairs and odd incorrectly signage for lift, perfect location

It’s all very comfortable

Very good over all

Nothing

Very comfortable beds and pillows. Reception staff member was helpful and accommodating when we wanted to change to a twin room.

Nothing to complain about. It was all good. We would have liked to have had more time to spend there.

The staff were really lovely and accomodating, communication was excellent leading up to my staff. Room was so clean, towels incredibly luxurious, the bed was incredible. You're in a really great location but it's not noisy. I also loved the eco-approach to the hotel with minimal excessive waste and an encouragement for guests to be the same.

Some basic cutlery in the room would've been great- maybe I could've phoned reception for it but I didn't think to do that.

Staff was very friendly. Room was comfortable and the complementary milk in fridge

It was bit further from where I wanted you to be but it was my own fault

All was great thank you

Not being able to contact reception easily before arriving

Lovely funky hotel close to Kings Cross and Potts Point. Comfortable beds and pillows. Friendly and helpful staff. Luc San restaurant was a great bonus too!

I find the carpark very tricky to navigate because it's so small with concrete pillars and I have a big 4WD!

location

nothing

Comfortable, clean and very helpful staff

No parking

Comfortable, modern hotel, handy for busses and trains.

No separate bathroom. Shower and toilet were in frosted glass cubicles which opened onto the workbench and the rest of the room. OK if you travel alone but could be awkward if you have a travel companion. Hotel had difficulty refunding the security deposit taken on arrival. Took several weeks and e-mails to sort out.

Location was excellent, loved the vibe of the room. Bed was so comfy, wireless charger on the alarm clock was a great bonus. Watched a movie with the Cromecast which was easy to set up. Booked parking BUT it was very difficult to maneuver itno and out of the space.

Nothing , would happily stay and again and recommend.

Location and customer service. This visit I had a great room.

No water or mini bar.

Fabulous location Large room with a quirky twist Amazing staff

I've stayed here before and I like the location of the hotel. Rooms are very comfortable. Beds are great. Nice bathroom. Staff is very friendly and helpful.

Parking is expensive and tight to manage even for a small car. Breakfast option is expensive and very average.

Location, very helpful staff ; not stuffy but a grounded hotel ; reasonable price reflecting the non 5 star nature of the place

Location

Room and service were excellent

Location and the interior of the hotel. Compact and comfy!

Improvement in cleaning up the room in daily, eg. replace with new cups and a bit of vacuuming would be great

Great location, good views and room design

Not a proper buffet breakfast available, very limited room service options and the restaurant at the hotel only opens at night.

This was my first time visiting Sydney. The hotel was beautiful. The staff were very helpful and always had a smile on their face. Breakfast included was not really what I expected but I guess that’s what happens when you book through third party. I will get it without breakfast next time as cereal and toast isn’t my idea of breakfast when on holiday. Otherwise the location was perfect for where I wanted to go and it was a very clean and quiet hotel

Breakfast included options.

Late checkin available. Staff are very friendly. Room is excellent. Great location !

Ambience and friendliness

More tea bags

Huge verandah overlooking harbour bridge . glorious bath with a glass of wine just perfect

A sink in kitchen area would have been nice

Cute and Quirky

:Location

The pillows are very large.

great location, helpful staff

didnt enjoy the lift noise at night

Location, beautiful room, harbour view & friendly staff.

All good

No separate vanity sink for cleaning teeth. Noise from sirens and unruly street people. No food room service. No plates or cutlery for ordering takeaway.

Location, comfortable bed

Only one lift worked, the building was shared with other random offices

Great location, rooms were well laid out and a good size.

Elevators not working.

The beds are comfortable and large, staff were friendly and helpful. the television was a good size. Very clean There are plenty of good places to eat near by

The parking was a major issue, I booked a parking spot, and when I arrived my vehicle would not fit, I was directed to another parking lot down the road which cost $120 for one night to their credit they did offer a free breakfast. They also charged $101.90 on our credit card as a holding charge, and it takes 3-5 days for the refund to come back.

Staff were all extremely helpful and friendly.

Cafe hours were unpredictable.

New hotel, modern design. Location - close to everything!

Nothing

Location is excellent

Beds are good but not as Conrad they used to be

Great location and lovely big room on top floor with great views . Very clean. Excellent staff all very friendly and gave great local recommendations.

I have already rated see above

Loved the bed, the staff were great, hotel aesthetic was fun and the room was decorated in an exciting way, the adjoining restaurant was absolutely delicious, rainfall shower head, plenty of power points. Kings Cross was right around the corner which was *interesting*.

Walls weren't totally soundproof and I would have liked a bit more of a solid wall separation between the toilet and the rest of the room instead of the echoing frosted glass cubicle. We heard police sirens quite often and clearly but it's Kings Cross so we weren't surprised.

Friendly staff. Convenient location. Bed was very comfortable. Room was spacious. Decor is trendy but a little dated. Bathroom space is tight. Nice body wash/shampoo/conditioner.

Breakfast options were very average and expensive. Not impressed. Same goes for the mini bar. Overpriced 'old school' model, especially with Coles next door. Parking is wonky. There are literally six parking spaces for the entire hotel. Parking garage is extremely tight for anything other than a small car.

Nice interior

The windows could not be open

Funky atmosphere in lobby and rooms. Rooms had everything for comfort including kettle, iron, dressing gowns etc. location was right near trains and bus. Easy access from airport

Nothing really

Great refurbishment and refresh of the hotel.. amazing views of the harbour. Very friendly staff

Very welcoming and nothing too much trouble. Funky styling, and cafe in the lobby

Nothing really

Hotel had to cancelled, but were very helpful in putting me into a nice hotel they were acquainted with that was great.

The proximity/close to my office

The hotel charged my card for someone else’s room charges. very disappointing…then it took a while to get the funds back on my CC.