Ace Hotel, Sydney

The vibe, The decor and pretty much everything

I had to say cleanliness wasn’t up scratch, I found the room really dusty

We love the Ace for it's unique design and location

The staff are wonderful however we have been to the Ace at least 10 times and they never seem to know this. A simple welcome back or thanks for staying with us again would be a nice touch.

Comfortable bed, great location, nice coffee shop and bar. Nice shower.

Noisy air conditioning with a bright light that illuminated the room and made it difficult to sleep.

Kind and helpful staff! Clean room!

Design all around you is great. Makes it really enjoyable environment to be in. Restaurant is great, and the cafe for coffee and morning juice etc great too. Rooms are calm and have great showers.

Lighting is lovely and moody just little tricky for make up - perhaps a mirror light would help.

The hotel is overall great, it feels trendy and modern. The restaurants are great. It’s just one metro stop away from the Opera or a 30-minute walk.

It doesn’t offer breakfast and rooms can be a little bit on the small side.

Unique.

Friendly staff, stylish rooms, bar and restaurant on site, great locale

Only element was not much space to move around bed and block out blinds didn’t have a pull stick - that’s being very picky however!

Great location. Comfortable bed. Really nice aesthetics.

The hotel is in the middle of the town! Easy to reach all the attractions we'd planned to visit! The hotel also holds happy hour activities sometimes; check on the website to catch a great deal!

Nope!

I love the location, finishes and overall vibe inside.

The room and the staff. Your staff treated us with kindness and respect and was also quite helpful.

Can’t think of a thing!

breakfast was awesome

It was for my husband and our daughter, they say they loved the stay

Location, restaurants and beautiful decor

Great interior design, great vibes, great ambient lighting

Staff were kinda eh

Great breakfast, modern, comfy, stylish great location

N/A

Fun, clean, minimalistic, no horrid carpets or furniture. Just on point. Have stayed before and will stay again. Exceptional value.

Ambiance

No ramp in the main lobby for those with disabilities.

Ambiance

Recommend a ramp in the main lobby for luggages and those guests with disabilities.

Excellent hotel with excellent facilities and location.

Very convenient location 10/10, beautiful design, great vibe. Shower was amazing

The sound insulation to the city is great, but you do hear everyone outside your room as they return to theirs, which can be quite loud for light sleepers

It was a beautiful old property restored to a very high level. Throughout the hotel everything was of a high standard which probably my reason for a slightly lower rate was the room was on the small side for us with our cases but with historical buildings you have to compromise somewhere. staff super helpful and friendly and they did their utmost to get our room ready as we had arrived at 8am after a 24 hour flight. Would definitely return ...

Friendly vibe across reception, cafe and bar staff including bar security. The room was super clean room, well designed with a particularly comfortable bed and the perfect amount of room for a 2 night stay.

This hotel just became our fav place to stay in Sydney. We will be back again soon and hoping that you change very little.....except maybe a designated drop off/pick up area in front of the hotel for added convenience.

Excellent!

All good, it was a comfortable hotel with great staff and exceeded my expectations

Great location.

We loved having the bikes. A lovely service

Earlier check in

Small space...room

The staff is exceptional.

Nothing.

Great vibes! Super lovely staff that told us we were able to check in early when we arrived early from our flight. Room was lovely, clean and amenities felt luxe.

Funky design and vibe -great staff

There was nothing to dislike

Everything, great property - location, staff, styling. 12:00 checkout is a luxury. Options of food are excellent.

Bed was very comfy, pillows were cosy, room was clean, and you could stream to the TV which is very handy, location was close to everywhere i needed to be

poor lighting in bathroom. Bathroom should be in completely seperate room from living area. Room small.

Really cool design and very helpful staff!

Location Restaurant and cafe Style and aesthetic

Good location right between the CBD and Eveleigh. Had the small room which was perfect for one person.

No tea bags or water in the room

A very unique hotel, we enjoyed the creativity and the colours. Seems like a very luxurious hotel with the restaurants and great reception staff. Good amenities

Although there is a shower door, the water pools underneath and soaks the floor mat, having to wipe it up everytime. The lights in the room were very dark at the entry, although some are on dimmers still hard to see. The guitar and the record player were an interesting touch but created more clutter in the double double room and we wanted to put our things on the tables

Beautiful hotel, comfy bed, great amenities, everything we needed for our stay.

There wasn’t anything we didn’t like, we loved our stay!

Great happy vibe . Good cafe out the back.

Can be noisy as busy street and plenty of bars around including some good ones at the hotel

Great

N/A

Quiet, suite has nice view

It’s very noisy in the reception and restaurant areas some evenings with loud music

Cool and trendy, well located

Room on the small side

This is a very fun hotel! Our room had a vinyl player so we brought our own vinyls to use which really elevated the experience. The room design is very thoughtful. Plenty of storage areas and places to put your bags. Great location, would definitely return again.

The reception was incredibly busy as there were only two staffed rostered on when there probably needed to be at least 4-5. Minor complainant but makes asking questions at the front desk a bit difficult.

Cool bar. Edgy interiors and art. Friendly staff. Amazing minibar.

Bed a little low. Pillows massive

Best staff best food best rooms!!

Location fantastic & the beds and pillows extremely comfortable

Very low lighting which made it difficult to get ready. I couldn’t find the hair dryer and it was instant coffee, I would have expected a coffee machine in this style of accommodation and price point.

Loved the cafe, the food and staff were great

Food in restaurant was delicious, cleanliness in the room, interior design

Nothing

Incredible staff, so helpful and lovely! Beautiful place.

This was my second stay and will always be my choice for Sydney. So artistic, easy to reach and welcoming staff.

Everything was perfect.