Ace Hotel, Sydney
Expert reviews
“The Ace, 18 stories high with 257 rooms, is located in a magnificent early-20th-century building that vibrates with top-to-toe creative energy. Revived by Australia’s most in-demand interior architects, Flack Studio, the former brick factory has kept its old bones – high ceilings and exposed brick and concrete walls – offset with one-of-a-kind furniture, art, and bric-a-brac by the country’s best designers, artists, and makers.”
Featured in CN Traveler’s Hotlist 2023.
“This design-centric hotel in the inner-city neighbourhood of Surry Hills, Sydney’s coolest enclave, proves that there is more to Sydney than just its beaches and harbour. It’s ground floor bars and rooftop restaurant has made this a top-to-toe hang-out for Sydney’s in-the-know crowd.”
What guests liked
- Top location
- Boutique style
- Restaurant
- Free Wifi
All you need to know
Located near the central business district, in the trendy and upscale Surry Hills area, the Ace Hotel Sydney is the brand’s first venture in the Southern Hemisphere. However, its execution is just as confident as any of their other hotels.
Housed in a 19th-century industrial building, it exudes a charming patina that embodies the essence of both the Ace brand and Australian culture. The designers have done an exceptional job in creating a space that constantly reminds guests of their unique location and the community they are a part of.
The rooms at Ace Hotel Sydney share the same aesthetic as their counterparts in North America. They feature vintage-inspired wool blankets, subtle retro touches, and a cozy atmosphere.
Some rooms even come equipped with turntables or acoustic guitars, while elements like exposed brick walls add an extra layer of visual interest.
Hotel deals & lowest price guarantee
We collaborate with Booking.com and Agoda. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.
Location
Recent guest reviews
4 October 2025
Great stay
Great stay, very clean and loved the interior.
A bit pricey
4 October 2025
Very good
The reception staff were lovely. Hotel was great,
The lighting in the toilet & shower was terrible. Entering straight into the bathroom was a bit weird.
30 September 2025
Wonderful accommodation and would highly recommend it.
Excellent customer service, spacious room and good food at the restaurant.
None
30 September 2025
Excellent!!
The staff was amazing at the front desk and the restaurant in particular.
29 September 2025
Perfect stay in Surry hills!
Location - close to a lot of great cafes and restaurants. The room was furnished beautifully. Bed super comfy and easy check in and check out! Mini bar offering and options was superb.
No parking directly via hotel but there’s secure parking about 5 mins away.
29 September 2025
Very good
Location
Amenities
28 September 2025
Great value
Comfy
The gym
28 September 2025
At last an accessible room that feels just as nice as all the others.
Great vibe. Local art on the walls. Warm decor.
NA
28 September 2025
Amazing stay, definitely return
Hotel had such a good vibe. Around a 10 minute walk from Central Station Bed was comfy Landed late morning and got to the hotel for Mid day, was able to check in early. Receptionist was very friendly Lovely bar area. Bed was comfy.
Nothing
28 September 2025
Very convenient, clean and great staff
Ace Hotel was wonderful. Room was very clean, location was convenient and the staff were very friendly
Nothing, the only thing I would note is that if you are traveling with a friend there is no separation between the bathroom and the bed.
27 September 2025
Had a great time unwinding.
The unique touches of the interior design
27 September 2025
Super cool and cosy 'home from home' in Sydney
This was my second stay at Ace Sydney and it really does make for a nice 'home away from home'. The rooms are well set up, super comfy and cosy, and all with pretty good views of either the city or Surrey Hills. The dressing gowns provided are super nice and luxurious too. Lots of options for eating inc. a great room service menu, a healthy selection of options from the main restaurant, the fancy dining on the top floor and the coffee shop too. Gym facilities also well maintained and everything you need in there for a good workout.
The only thing I experienced this time was some building noise from the top floor. We were notified of it though and it didn't cause too much disruption to my stay.
27 September 2025
Beautifully appointed room, comfortable beds & wonderful reception staff.
Excellent, very friendly helpful reception staff... could not fault them 😊
Nothing could have been better.
26 September 2025
Absolutely fabulous day if you're looking for something that is not too stuffy. Just beautiful unique BoHo authentic
Outstanding view from our room and fabulous bar downstairs and amazing restaurant up top. But most of all the staff is so welcoming from the restaurants to check into the bar. Just a wonderful vibe to this place. Nothing pretentious, just warm lovely stay. The Florida ceiling windows in our bedroom were just stunning.
The lighting in the bathroom and shower was really dim and hard to work with.
25 September 2025
Loved it.
Loved the stay. Beautiful rooms. Great food and drink at Good Chemistry and excellent steak at Loam. Loved the vibe.
Only thing is the bathrooms in the rooms. You can hear everything! Would be great to seal the doors so you can pee and poo in peace.
21 September 2025
Excellent
Very central location which is ideal. Comfortable, slightly quirky rooms with lots of little details that were fun to discover. Staff are amazing. Bar and cafe downstairs quite good.
21 September 2025
Relaxing and worry free stay.
Lots of superlatives. Quiet. Rooms spotless. Very comfortable bed and pillows. We will be regular users whenever we visit Sydney.
21 September 2025
The Ace Hotel aces & embraces the true meaning of hospitality - even if you are an older, solo traveller.
I loved the blankets on the bed, the bathroom vanity having plenty of space for my toiletries and the warm, welcoming, helpful staff.
The lovely yellow sofa was badly stained, making it unappealing to actually use.
21 September 2025
Very good
친절했어요 발코니에 있는 테이블, 의자도 예쁘고 뷰도 좋았어요-!
I ordered a wine bucket, but it was delivered together with a bottle of wine. I clarified that I only requested the bucket, and the wine was taken back, so I thought the matter was resolved. However, at checkout, I noticed the wine was still included in the bill. Thankfully, the staff handled the situation very kindly and professionally once I explained, but if we had checked out in a hurry, we might have ended up paying for something we didn’t order. It would be great if this could be improved.
20 September 2025
Exceptional
All was great as always
20 September 2025
Love it
Has a character
Nothing
20 September 2025
We enjoyed our stay.
Convenient location and very competent staff
18 September 2025
Fabulous
Breaky good Good vibes Good location
17 September 2025
good hotel and easy walking to the city.
The room was late to be serviced and they do not change the sheets.
16 September 2025
Trendy hotel well priced . Good food options available . Great Resturant’s near by Quiet area , sho
A small trendy hotel .
15 September 2025
For a perfect weekend
Excellent restaurant, bistro & bar Very quiet rooms
Could improve quality of wine by the glass offered
14 September 2025
This is, and always will be, my go to Sydney Hotel
Everything. Good cocktails, great food at Kiln, comfy bed, amazing location.
14 September 2025
Perfect
Cute, quirky, good location
Nothing
13 September 2025
Great short stay - stylish and hip
The room layout was clever, decor was stylish, and the furniture was uber comfortable.
The reception music was oddly very loud, especially for 10pm.
12 September 2025
Very good
love the vibe and atmosphere comfy beds and general ineteriors
10 September 2025
Fabulous
Beautiful boutique hotel in an excellent location. The location is in a quite part of the CBD and is a walking distance to most things you need. Close walk to the train or light rain and bus stops. Very happy about the location. The hotel looked good and the room was very comfortable. Nice touch on the turntable and records in the room that we could use during our stay. Good restaurant, bar, coffee options in the hotel as well.
Gym facility was basic and a little cramped but this was not a big deal. Room service timing was not always consistent but overall, service was good.
8 September 2025
Great !
When we arrived from Copenhagen and around midnight we were greeted not only by the friendly staff but also a lovely noise coming from the bar ! However , once in our room it was perfectly quiet and we managed to sleep until our friends rang from the lobby and woke us up !
There was a strange sewerage smell in the entrance area of our room. We have spoken to staff regarding this.
7 September 2025
Fantastic place to stay! Location central, up to date design, funky and comfortable!
Trendy, clean and perfect location
7 September 2025
Fabulous
Bar and happy hour great
3 September 2025
Clean, spacious room with comfortable bed.
Comfortable bed, spacious room, friendly staff.
Our room was a bit odd because the huge bathroom space was open to the bedroom area so it was impossible to turn on lights in bathroom without illuminating entire room.
3 September 2025
Exceptional
Very stylish and great location. Staff were also very friendly.
3 September 2025
Wonderfully different
Location was perfect - within walking distance to a lot of things. Whilst not a conventional layout, it worked and the shower was amazing. The bed was comfortable and the room was a good size for the limited time we were there. Being able to go and get an ice bucket at any time was also convenient for those of us who prefer ice water. The staff were very helpful. The artwork was different but we liked that.
Walking into the hotel when the place was in full swing as a nightclub/bar was a little loud and overwhelming after a long day.
3 September 2025
Great stay, central location.
Thoughtfully designed rooms which were functional. Housekeeping staff were fantastic in that they knew when to leave certain things alone, and were quite intuitive. Staff were very helpful. Loam has nice food and good service (restaurant in foyer).
No actual coffee machines unless you book a certain grade of room (not in Medium room), and sachet coffee was offered as an alternative. Not a deal breaker but for the price of the stay, I believe it should be included.
31 August 2025
Excellent choice
Fun new hotel fab breakfast
29 August 2025
Enjoyed
Really comfortable beds. Nice bar
Poor lighting in rooms No parking or drop off points
28 August 2025
Fabulous
Great Location. Easy walk to both Central and Museum Stations. 10 minute walk to China Town and 15 min to Town Hall. Rooms were tidy and clean. Staff were also nice.
26 August 2025
Love the decor the staff were fantastic Romeo adored his bed, food and toy.
The staff, the decor and my room and how welcome they made Romeo feel
My room needed a good dusting and that the Roof top restaurant was closed. It would have been nice to have some complimentary bikkies in the room to have with a cup of tea.
26 August 2025
Not quite as good as our 1st stay, but up there
We loved the quality, design and finished.
No guitar or record player this time :(
25 August 2025
Really lovely and fun
The vibe and overall ambience.
Just in the room there were a few pre stay damages already there. E.g scratches on wall
25 August 2025
Splendid design, amazing location!
Design
Beds are slightly to soft but that’s more a personal preference.
24 August 2025
Great experience overall. Will definitely stay again.
The room was comfy, the vibe was great and the food was very tasty. The staff are really lovely. We have already booked another stay. Very impressed.
24 August 2025
Nice stay for $515 per night could have supplied pillow menu, room service hours extended and tooth past supplied
Location
Didn’t have 24 hr room service or at least till 23:30hrs. Also pillows were very uncomfortable did not support neck. Slept bad
24 August 2025
Exceptional
loved everything
24 August 2025
Perfect
The room fixtures and fittings were stunning. I loved it all. The robes and the writing compendium were such a unique touch. The bathroom was beautiful. The room was lovely and clean and the bar and restaurant were so relaxed and lovely to spend time in. The onsite coffee shop was excellent too.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Fitness centre
- - Fitness
- - Fitness/spa locker rooms
- - Temporary art galleries
- - Bike tours
- - Happy hour (additional charge)
- - Bicycle rental
Cleaning services
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Higher level toilet
- - Lower bathroom sink
- - Visual aids: Tactile signs
Miscellaneous
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available

More photos

4 October 2025
Excellent location, comfy, hip.