Ace Hotel, Sydney
Expert reviews
“The Ace, 18 stories high with 257 rooms, is located in a magnificent early-20th-century building that vibrates with top-to-toe creative energy. Revived by Australia’s most in-demand interior architects, Flack Studio, the former brick factory has kept its old bones – high ceilings and exposed brick and concrete walls – offset with one-of-a-kind furniture, art, and bric-a-brac by the country’s best designers, artists, and makers.”
Featured in CN Traveler’s Hotlist 2023.
“This design-centric hotel in the inner-city neighbourhood of Surry Hills, Sydney’s coolest enclave, proves that there is more to Sydney than just its beaches and harbour. It’s ground floor bars and rooftop restaurant has made this a top-to-toe hang-out for Sydney’s in-the-know crowd.”
What guests liked
- Top location
- Boutique style
- Restaurant
- Free Wifi
All you need to know
Located near the central business district, in the trendy and upscale Surry Hills area, the Ace Hotel Sydney is the brand’s first venture in the Southern Hemisphere. However, its execution is just as confident as any of their other hotels.
Housed in a 19th-century industrial building, it exudes a charming patina that embodies the essence of both the Ace brand and Australian culture. The designers have done an exceptional job in creating a space that constantly reminds guests of their unique location and the community they are a part of.
The rooms at Ace Hotel Sydney share the same aesthetic as their counterparts in North America. They feature vintage-inspired wool blankets, subtle retro touches, and a cozy atmosphere.
Some rooms even come equipped with turntables or acoustic guitars, while elements like exposed brick walls add an extra layer of visual interest.
Hotel deals & lowest price guarantee
We collaborate with Booking.com and Hotels.com. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.
Location
Recent guest reviews
8 September 2024
Great getaway. Will always come back
Love this hotel, good location, friendly staff,
Room was loud in the mornings Brown blanket very itchy
6 September 2024
We all love staying at the Ace Hotel and will be back!
We arrived early from Victoria and dropped our bags off and freshened up before exploring Sydney. The Ace Hotel is in a great location close to central station and just south of the ANZAC memorial and Hyde Park. During our stay we walked to restaurants in Surrey Hills and Paddington, to the NSW Art Gallery, botanical gardens and city centre, circular quay and Sydney Opera House. The bar area at the Ace Hotel is an excellent place to Catch up with friends and relax. Breakfast at the back of the hotel was great quality and reasonably priced. This is our third stay at the Ace Hotel in Sydney.
We did not like leaving! However, when our flights back to Melbourne were cancelled we were able to stay another night at a reasonable rate!
6 September 2024
Primo
Loved the design. Super cool
4 September 2024
Great
Terrace room very spacious, pillows and bed comfortable, great sound proofing!
No parking onsite
2 September 2024
Very good
Comfy bed, location
Weird noises on the AC
1 September 2024
Unique boutique hotel in the heart of Sydney
Central location, quirky decor and super comfortable room. The friendly staff went above and beyond to ensure we had an enjoyable stay.
Parking could be more convenient
31 August 2024
Fabulous
Wonderful hotel in the middle of Sydney CBD with a stellar view from upper floors. Did not use the bars / restaurant this time around but they were busy which probably indicates they are worth a visit!
Rooms had nice separate toilet to shower, but toilets didn't have a door that went all the way from ceiling to floor. Fine if you're travelling with a partner, but might not be great if you're sharing with a friend!
29 August 2024
Exceptional
Great location terrific staff.
29 August 2024
Amazing 🤩
Friendly staff and decor was original
28 August 2024
convenient and comfortable stay in a tremendous central location
Really comfortable bed provided a good nights sleep, the temperature control really added to the overall comfortable environment. The room was well appointed, and plenty of amenities to help our stay. The room was cleaned immaculately every day. Staff were kind curteous and couldnt do enough for us. A top top recommendation
26 August 2024
Great hotel in excellent location, highly recommended!
Extremely friendly, helpful and courteous staff. My room was spacious, funky, clean and noise free. An awesome hotel with great vibes.
24 August 2024
Overall very happy will definitely stay there again
Central location Spacious dining/bar area Nice breakfast Staff particularly helpful gave us our room early despite arriving at 7am. Also looked after our luggage for a few days whilst we visited Uluru
Invoicing haphazard dates of breakfasts and bar food all lumped onto one date. Not clear what we were paying for when
24 August 2024
Loved this place! We will be back.
Funky, clean, amazing location.
Nil
22 August 2024
Very good
Decor, availability of great coffee and good downstairs
$50 deposit for umbrella, breakfast not included, rooftop not accessible, dark rooms and hallways
21 August 2024
AMAZING HOTEL & STAFF
AMAZING… this was our third stay here and it won’t be our last. The staff are incredible and go above and beyond to make your stay special. The beds are big and comfy. The lobby bar is an added bonus. Especially fun on the weekends. Great location within easy walking distance to the city.
20 August 2024
Comfy and relaxing with a bit of ‘difference & style’
The rooms were lovely, with high ceilings and comfy lounge. Great style!
20 August 2024
Fabulous
Friendly staff and room was very clean
Construction works at 7am on a Sunday
19 August 2024
Amazing stay at hotel that sets the benchmark
Amazing stylish new hotel in Surry Hills. Lively vibe in the lobby with several options (bar with dj in the afternoon, restaurant and casual cafe). Fantastic restaurant on the 18th floor.
Check-in could have been friendlier and more informative.
18 August 2024
Beautiful stay - worth it!
Most comfortable beds EVER!!! Staff were amazing - seriously, everyone was fab!
Stay was way too short!
18 August 2024
Very good
Modern loved the lobby bar area
Room small - bathroom was strange configuration. Vanity in main room toilet separate to a shower room. No overhead lighting in toilet or shower only strip lighting - making ng it too dark
17 August 2024
Best sleep of my life and great location in Sydney!
The bed was so comfortable and the blackout curtains were fantastic. The staff were always friendly and helpful. As a Sydneysider myself, the location is the perfect place to stay in Sydney!
The room service website didn’t include the casual cafe, Good Chemistry, downstairs. Sometimes I just wanted a small breakfast snack.
16 August 2024
Good but not sure it lived up to the hype
Location, easy to walk to most places though not right smack in the middle of the city.
Felt a bit “cool” in terms of staff and the customer service. Also, the room was TINY and for the price it didn’t match. It was about $50 cheaper than where I usually stay and that was on sale but the size was sooo much smaller. Amazing views though.
16 August 2024
Exceptional
Didn't have breakfast. Loved the bar and dinner.
We would have stayed longer if it was more affordable.
14 August 2024
Always good, our sixth stay. Just need good coffee in the room. Happy to pay.
Staff welcoming us back by name and remembering our dogs name.
No good coffee in room. Would love a Nespresso or similar machine in the room to have a coffee without having to get up and dressed and go downstairs...
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Fitness centre
- - Fitness
- - Fitness/spa locker rooms
- - Temporary art galleries
- - Bike tours
- - Happy hour (additional charge)
- - Bicycle rental
Cleaning services
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Higher level toilet
- - Lower bathroom sink
- - Visual aids: Tactile signs
Miscellaneous
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
8 September 2024
A great Sydney stay!
It’s a vibrant hotel with an eclectic vibe, a great team in a fab city location.