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Ace Hotel, Sydney

47 Wentworth Avenue, Central Business District, 2000 Sydney, Australia. (show on map)

Expert reviews

CN Traveler review:

“The Ace, 18 stories high with 257 rooms, is located in a magnificent early-20th-century building that vibrates with top-to-toe creative energy. Revived by Australia’s most in-demand interior architects, Flack Studio, the former brick factory has kept its old bones – high ceilings and exposed brick and concrete walls – offset with one-of-a-kind furniture, art, and bric-a-brac by the country’s best designers, artists, and makers.”

Featured in CN Traveler’s Hotlist 2023.

Telegraph review:

“This design-centric hotel in the inner-city neighbourhood of Surry Hills, Sydney’s coolest enclave, proves that there is more to Sydney than just its beaches and harbour. It’s ground floor bars and rooftop restaurant has made this a top-to-toe hang-out for Sydney’s in-the-know crowd.”

Guest rating

This an aggregated customer review rating of Ace Hotel, Sydney. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.4 out of 5.0

Ranked 12th in Sydney

120£107$149¥15794C$116A$116HK$1166S$196SFr140¥946kr1229kr899kr1160

What guests liked

All you need to know

Located near the central business district, in the trendy and upscale Surry Hills area, the Ace Hotel Sydney is the brand’s first venture in the Southern Hemisphere. However, its execution is just as confident as any of their other hotels.

Housed in a 19th-century industrial building, it exudes a charming patina that embodies the essence of both the Ace brand and Australian culture. The designers have done an exceptional job in creating a space that constantly reminds guests of their unique location and the community they are a part of.

The rooms at Ace Hotel Sydney share the same aesthetic as their counterparts in North America. They feature vintage-inspired wool blankets, subtle retro touches, and a cozy atmosphere.

Some rooms even come equipped with turntables or acoustic guitars, while elements like exposed brick walls add an extra layer of visual interest.

 

Hotel deals & lowest price guarantee

We collaborate with Booking.com and Agoda. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.

Location

Recent guest reviews

4.0
Heawon

21 September 2025

Very good

친절했어요 발코니에 있는 테이블, 의자도 예쁘고 뷰도 좋았어요-!

I ordered a wine bucket, but it was delivered together with a bottle of wine. I clarified that I only requested the bucket, and the wine was taken back, so I thought the matter was resolved. However, at checkout, I noticed the wine was still included in the bill. Thankfully, the staff handled the situation very kindly and professionally once I explained, but if we had checked out in a hurry, we might have ended up paying for something we didn’t order. It would be great if this could be improved.

5.0
Maree

20 September 2025

Exceptional

All was great as always

5.0
Hussein

20 September 2025

Love it

Has a character

Nothing

4.5
Mario

20 September 2025

We enjoyed our stay.

Convenient location and very competent staff

4.5
Michael

18 September 2025

Fabulous

Breaky good Good vibes Good location

4.5
Patten

17 September 2025

good hotel and easy walking to the city.

The room was late to be serviced and they do not change the sheets.

5.0
Janice

16 September 2025

Trendy hotel well priced . Good food options available . Great Resturant’s near by Quiet area , sho

A small trendy hotel .

4.5
Lois

15 September 2025

For a perfect weekend

Excellent restaurant, bistro & bar Very quiet rooms

Could improve quality of wine by the glass offered

5.0
Marie

14 September 2025

This is, and always will be, my go to Sydney Hotel

Everything. Good cocktails, great food at Kiln, comfy bed, amazing location.

5.0
Sharna

14 September 2025

Perfect

Cute, quirky, good location

Nothing

4.5
Phillip

13 September 2025

Great short stay - stylish and hip

The room layout was clever, decor was stylish, and the furniture was uber comfortable.

The reception music was oddly very loud, especially for 10pm.

4.0
Sandra

12 September 2025

Very good

love the vibe and atmosphere comfy beds and general ineteriors

4.5
Carmelo

10 September 2025

Fabulous

Beautiful boutique hotel in an excellent location. The location is in a quite part of the CBD and is a walking distance to most things you need. Close walk to the train or light rain and bus stops. Very happy about the location. The hotel looked good and the room was very comfortable. Nice touch on the turntable and records in the room that we could use during our stay. Good restaurant, bar, coffee options in the hotel as well.

Gym facility was basic and a little cramped but this was not a big deal. Room service timing was not always consistent but overall, service was good.

5.0
Sarah

8 September 2025

Great !

When we arrived from Copenhagen and around midnight we were greeted not only by the friendly staff but also a lovely noise coming from the bar ! However , once in our room it was perfectly quiet and we managed to sleep until our friends rang from the lobby and woke us up !

There was a strange sewerage smell in the entrance area of our room. We have spoken to staff regarding this.

4.5
Kaarina

7 September 2025

Fantastic place to stay! Location central, up to date design, funky and comfortable!

Trendy, clean and perfect location

4.5
Julia

7 September 2025

Fabulous

Bar and happy hour great

4.0
James

3 September 2025

Clean, spacious room with comfortable bed.

Comfortable bed, spacious room, friendly staff.

Our room was a bit odd because the huge bathroom space was open to the bedroom area so it was impossible to turn on lights in bathroom without illuminating entire room.

5.0
O'hare

3 September 2025

Exceptional

Very stylish and great location. Staff were also very friendly.

4.5
Susie

3 September 2025

Wonderfully different

Location was perfect - within walking distance to a lot of things. Whilst not a conventional layout, it worked and the shower was amazing. The bed was comfortable and the room was a good size for the limited time we were there. Being able to go and get an ice bucket at any time was also convenient for those of us who prefer ice water. The staff were very helpful. The artwork was different but we liked that.

Walking into the hotel when the place was in full swing as a nightclub/bar was a little loud and overwhelming after a long day.

4.5
Alice

3 September 2025

Great stay, central location.

Thoughtfully designed rooms which were functional. Housekeeping staff were fantastic in that they knew when to leave certain things alone, and were quite intuitive. Staff were very helpful. Loam has nice food and good service (restaurant in foyer).

No actual coffee machines unless you book a certain grade of room (not in Medium room), and sachet coffee was offered as an alternative. Not a deal breaker but for the price of the stay, I believe it should be included.

5.0
Faye

31 August 2025

Excellent choice

Fun new hotel fab breakfast

4.0
Paul

29 August 2025

Enjoyed

Really comfortable beds. Nice bar

Poor lighting in rooms No parking or drop off points

4.5
Kyan

28 August 2025

Fabulous

Great Location. Easy walk to both Central and Museum Stations. 10 minute walk to China Town and 15 min to Town Hall. Rooms were tidy and clean. Staff were also nice.

4.0
Lee

26 August 2025

Love the decor the staff were fantastic Romeo adored his bed, food and toy.

The staff, the decor and my room and how welcome they made Romeo feel

My room needed a good dusting and that the Roof top restaurant was closed. It would have been nice to have some complimentary bikkies in the room to have with a cup of tea.

4.5
Samantha

26 August 2025

Not quite as good as our 1st stay, but up there

We loved the quality, design and finished.

No guitar or record player this time :(

4.0
Ruby

25 August 2025

Really lovely and fun

The vibe and overall ambience.

Just in the room there were a few pre stay damages already there. E.g scratches on wall

5.0
Lena

25 August 2025

Splendid design, amazing location!

Design

Beds are slightly to soft but that’s more a personal preference.

4.5
Karen

24 August 2025

Great experience overall. Will definitely stay again.

The room was comfy, the vibe was great and the food was very tasty. The staff are really lovely. We have already booked another stay. Very impressed.

4.0
Candace

24 August 2025

Nice stay for $515 per night could have supplied pillow menu, room service hours extended and tooth past supplied

Location

Didn’t have 24 hr room service or at least till 23:30hrs. Also pillows were very uncomfortable did not support neck. Slept bad

5.0
Louise

24 August 2025

Exceptional

loved everything

5.0
Megan

24 August 2025

Perfect

The room fixtures and fittings were stunning. I loved it all. The robes and the writing compendium were such a unique touch. The bathroom was beautiful. The room was lovely and clean and the bar and restaurant were so relaxed and lovely to spend time in. The onsite coffee shop was excellent too.

4.5
Justine

24 August 2025

Fabulous

Great location and service. A great home away from home for a business traveler.

5.0
Sam

23 August 2025

Absolutely beautiful

It was super comfortable and clean! And so beautiful, the rooms were gorgeous. All the essentials and staff being more than just accommodating

5.0
Holly

23 August 2025

Exceptional

The rooms were actually more spacious than the photos suggested, and stocked with so many cute goodies!

5.0
Melissa

22 August 2025

Restful and boujee ;)

Beautifully presented and on trend. The staff were amazing and so helpful

That I had to leave haha

5.0
Abbey

22 August 2025

Exceptional

Fun vibe

5.0
Natalie

19 August 2025

It was a quick trip, however it was a great little stay! Perfect room, great staff.

Perfect for what we needed! Cute little place, clean and friendly staff.

No parking, however was able to get parking at an off site location.

4.5
Ian

17 August 2025

A Premium Addition to Ace Hotels

Flack Studio decor makes the whole place feel special. Food at Loam was great for dinner; breakfast was lovely but didn't always taste as good as it looked. The rooms were great, very liveable. Location is a very convenient walk to Surry Hills, Darlinghurst, and CBD. We liked having the choice between the cafe and Loam in the morning, especially when we were in a hurry. Rooms were extremely quiet, especially for a "trendy" hotel and the Ace brand.

The only minor complaint was the entry to the hotel. Perhaps when construction is done next door, the hotel can add a friendly pull-in area with signage and cover from the elements, but right now it's on a busy and loud street that does not reflect the charm of the hotel inside. Or they could move the "official" entry to the back alley to make coming and going a bit more inviting. It's worth spending on the higher-end rooms and for higher floors, as the pricing is fairly reasonable and the views are pretty non-existent (i.e. a wall) for our rooms on the 5th floor. Another minor note: Our two medium plus rooms had fairly big differences in amenities, with one having a place for a suitcase, extra shelving for clothes, extra bathroom shelves for toiletries, and a desk - the other had none of this, just a larger couch - still a great room, but it may be worth asking if you require a desk or will have a stay that is long enough to require unpacking.

5.0
So

17 August 2025

Excellent!

We loved all the little thoughtful details! One of the best hotels we stayed at!

4.0
Chelsea

16 August 2025

Great overall minus a few things but we will be back.

We had a great time, lovely vibe, lots on in the weekend. The location is amazing. Biggest issue for us was the lack of sound proofing - there was a massive party next door to us that was not controlled and going until 1am with multiple noise complaints made. Also our shower flooded the bathroom but we were moved promptly.

Sound proofing/ control of parties. Can easily hear the drilling of local construction all day long also.

5.0
Cameron

14 August 2025

Excellent place to stay and dine

Great location, funky hotel. Great eating at Loam and Kiln.

5.0
Laura

13 August 2025

Exceptional

Such a quirky but laid back hotel. Loved it! Check In was great, staff really helpful

Nothing!

4.5
Lúcás

12 August 2025

Great location in the centre, well equipped and friendly staff.

Location is fantastic for my work and the facilities provide all I need. I especially appreciate the gym - small but functional unlike other hotel gyms which are not well thought out. The shower is amazing! I'd almost come back just for that! Will be staying again.

I think the dining options are a little pricey for what is on offer. I ate there three times during my stay but will likely dine out next time. This may be the hotel or booking.com but when I wanted to extend my stay it was more expensive than making an additional booking. That didn't make sense but I booked it that way for the saving. It made Check in a little clunky - two deposits, two payments, etc. A lot of time lost to do something simple.

4.5
Rachel

10 August 2025

Great funky place to stay.

A lovely hotel with great amenities and a cool vibe, though not quite 5-star—more a strong 4. Lovely staff who will help with luggage up the stairs. I’d stay again if I found another last-minute deal.

The rooms are quite small. I was fortunate to receive an upgrade, which was worth the price, but I would have been frustrated with price in the the original room. Room service surcharges were also unreasonably high.

4.5
Simon

9 August 2025

Fabulous

The room, atmosphere, location, food

The only feedback I have is that the the toilet/bathroom area smells after use, a room freshener spray would be a great addition!

5.0
Jock

9 August 2025

Exceptional

Brilliantly appointed, contemporary stylish, location location. The radio!

5.0
Michelle

8 August 2025

Pet friendly stay!

room was comfortable and quiet. Big plus that I could bring my small dog with me and also he was allowed in the bar too.

4.5
Ian

8 August 2025

Fabulous

gave me a room that didn't even exist the firs time..

4.5
Robert

7 August 2025

Great Spot

Great Spot, Friendly staff. Great atmosphere. Easy Parking. Works with our little dog. Will be back again.

5.0
Catherine

6 August 2025

A fave when I come to Sydney

Great location, cool vibe with great amenities

Nothing

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Fitness
  • - Fitness/spa locker rooms
  • - Temporary art galleries
  • - Bike tours
  • - Happy hour (additional charge)
  • - Bicycle rental

Cleaning services

  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink
  • - Visual aids: Tactile signs

Miscellaneous

  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 120£107$149¥15794C$116A$116HK$1166S$196SFr140¥946kr1229kr899kr1160