Capella Hotel, Singapore

everything

nothing

Very peaceful.

1. Basin tap hot water takes time to heat up. 2. Lighting switches are very sophisticated. 3. Gym is slightly small. 4. Spa services are fully booked during our stay and wife has no chance to experience it.

Everything

Nothing

I like the rooms which are spacious.

The ongoing renovation of knolls.

Awesome villa; very appreciative of staff’s thoughts in room deco and complementary efforts to make my 20 yrs anniversary a truly memorable one. My dining experience at Cassia was also made special with Jess’s attention to details and recommendations

Nil

the attentiveness of the staff!

NIL

good hospitality and historic buildings well converted to hotel.

The boy who sent us to villa treats us quite nice, he’s very polite and gave us on demanding help.

Away from hustle and bustle of busy singapore. Comfortable and spacious, very private. Love the pool and outdoor tub. Chrome cast available with the tvs. Lovely surprise with their complimentary macarons, snack plate, red wine and diffuser for our honeymoon stay. Our pet dog was very happy too! The pet bed even came with a name tag! Pillow menu was nice. Digital concierge was very convenient too.

One of the big towels was stained. Left a note about it for the turndown staff. Towel was changed but no acknowledgement of the dirty towel. Didn’t have the chance to bring up this later. Otherwise the stay had been great.

Consistent attention to detail and a dedication from every member of staff to make the experience luxurious. From a beautiful room with extra treats in it, to the afternoon tea included in the price, it was a truly indulgent stay.

There was nothing I could fault in our stay at the Capella

Breakfast choices was wide enough that we ate different items over the two mornings. Food quality was good.

That Dogs are allowed

None

Service was attentive and amazing

The rooms are spectacular and the location is amazing. It feels like you're not even in Singapore at points to be honest. The staff address you by name every time and make you feel welcome all the time. Don't miss the Ala Carte buffet breakfast. The bread basket itself is amazing - plus you get all the local favorites like Laksa, Roti Prata and soft boiled eggs alongside things like avocado toast, chicken and waffles, etc.

Not the hotel's fault at all, but it rained non-stop :(

What I love about the property was that everything was so professional and the grounds were so clean ! All the staff were very accommodating and friendly :) I would definitely come back to stay again !

Everything is spot on!

Nothing to criticise

The staffs are all fantastic. Excellent services

Although excellent service, price per night is at the higher side so not affordable to come staycation regularly

The room was spacious and very clean. The view from the room was nice (the tankers are part of the view). The staff was excellent and had always a small touch for my toddler. The direct access to the beach is also a plus.

The price is on the upper side.

The room with seaview is absolutely wonderful experience when looking for somewhere away from traffic & noise in Singapore. No requests are to small or or big to ask. The staffs always have smiles on their face when helping guests & that make us feel always welcome during our stay. Room was equipped with all types of glasses we need for our drinks, fridge is fully stocked with juices daily, fresh fruits, new papers, etc. Little personal services are above & beyond our expectations. Turn down services made the room feels freshly cleaned & ready for our evening when we return. Over all, superb services!

I asked for extra soft pillow which was not prepared when we checked in, yet this is easily rectified after a phone call!

The food is delicious, the place is quiet and peaceful.

The toilet sink taps not easy to operate when our hands are soapy. It was an unexpected struggle for every hand wash. The design is not practical.

All super. Service was excellent. Definitely be back and recommend to others Minor detail - electric plug point in refreshment cabinet didn’t work so kettle / Nespresso machine wouldn’t turn on .

The sea view, the amenities, the room.

NIL

Cosy place

The tap hard to turn on

Room was fabulous, food was fairly good particularly in the Knolls and Bob's Bar was great for cocktails. The staff were good, particularly a mature Aunty who worked at Knolls and was incredibly attentive to everyone. I only wish I had got her name!

The spa stay was marred by staff that did not provide a decent explanation in regards to the facilities and the fact we had booked at a certain time and confirmed that time but something got lost in translation which meant we wasted 30 minutes. The staff offered us a complimentary massage which was something but give we were on our honeymoon it was the most stressful part of the trip.

There is nothing not to love with and in Capella. I enjoyed my stay in the two-bedroom villa with my family. The children had a wonderful time in the private plunge pool. The room was immaculately kept and beautifully made up with the necessary items. I appreciated the breakfast basket that came with our breakfast order and the free flow of nespresso capsules. We didn't want to leave!

The pool could have been up kept better but no complains from the children!