The Westin Chosun Hotel, Seoul

Staff was very good and helpful. Bus stops in front of hotel, it is very useful for us.

Breakfast was between 07:00-10:00. International hotels must adopt itself to international behaviors. 10:00 Is very early for breakfast finishing time.

The staff were very attentive to our needs and were always ready to assist with a smile! A special mention of Lina, the concierge who patiently helped my wife plan her days and made all the necessary bookings. The location was perfect, just a short walk away from literally everything.

Nothing!

The staff were amazingly friendly and helpful. Excellent location for vacation.

Fabulous busy bar lounge which had a great atmosphere.

Staff was amazing, breakfast was great and it’s within walking distance to myongdong and insadong! We enjoyed our time there.

None! Everyone was so nice

Awesome location next to Myeong-dong, wonderful room, nice breakfast, slow elevators

Nothing to really dislike.

we like the professionalism of the staff, courteous and attentive. Good buffet food and bakery deli selections. Beautiful hotel surroundings. Definitely a 5 star.

The location is excellent for shopping and also transportation connections are super. We got executive king room as booked, the size is okeyish. On 1st night we had some AC noise issues and we were upgraded to executive suite. This is what room should be. Epic. The food was amazing, million choices.

As I said before, this is our favourite hotel by far. Everything is just perfect.

Nothing not to like.

The location

Luggages racks should be available in the room

Staff is super friendly and helpful. Hotel is in a great location. Room was comfortable and clean. Limo bus from airport stops at this hotel! Close to metro station and walking distance to Myeondong street for shopping and eating. Walking distance to Gyeongbokgung Palace, 20 to 30 minute walk. It's a very nice walk. Also, our room had a nice view of Hwangudan altar historical site!

From the entrace staff to the reception everyone so welcoming and friendly. Great location close to markets and shopping. Very good breakfast on 20th floor. Room spacious and very neat. And the cocktails on the ground floor, don’t miss that.

Nothing at all

This was our second stay at this hotel, and once again it exceeded expectations. The location is unbeatable—right across from Myeongdong shopping street, making it the perfect base for exploring Seoul. The staff are exceptionally attentive, the amenities are plentiful, and most importantly, the room is spacious and very comfortable. Highly recommended.

Nothing.

Location & Staff were friendly

Nothing

It was one of the best hotel experiences I’ve ever had. The hotel staff, location, and hotel itself were all impeccable. I was truly impressed and would wholeheartedly recommend the Westin Josun!

Extremely kind staff, outstanding service, clean and spacious room, in busy shopping area

The location is amazing, right next door to the Lotte department store and across from Myeongdong markets. The room had a nice view and was very comfortable. Staff were lovely and accommodating. Beautiful hotel which made for a great experience in Seoul. We stayed in several hotels in South Korea and this one was by far the best.

Excellent gym, breakfast, and location.

The room decoration is dull.

The room was a little tired but still a great hotel

Excellent location and shuttle to airport

When you book using booking.com platform and choose child 12 at the hotel they expect you to pay as for an adult. Thankfully we didn’t have to but as it turned out our son ended up on small settee rather than normal bed.

I loved everything, location, facilities, great beds, wonderful food and amazing staff who were the stars of our stay. Overall, this is the best hotel I have ever stayed in and probably some of the best meals I have ever eaten. Definitely would love to return.

Nothing, everything was wonderful

Very expensive. Breakfast was outrageously expensive. The staff were very nice. There was very little area or places to sit in the foyer when waiting for friends or tour pickups.

Very friendly staff and fast service

Coffee machine wasn’t working properly even though someone came into the room to show us it was. It worked, but not properly ax it didn’t stop automatically and was too watery. But no big deal.

Stay 5 nights at 5 star hotel Heart of myeong-dong. Near everything 2 subway cityhall and eujiro 1 , Lotte departmentstore ,myeong-dong shoppingstreet. But quiet location. All stafff is very helpful,kind.

Requested vegan options for breakfast that they were not able to provide. Requested oats milk for my coffee that they also refused to have. Otherwise, everything was perfect.

Very classy and clean hotel. I recommend it for staying .

The room had a view of the old palace, making you feel like you were in the palace.

I liked the friendliness of the staff and the all set up

Central location

good

Location, staff

Breakfast is need to be improved

Great services, nice breakfast food and location

Nil

Best stay, I book two rooms and they managed to provide connecting room. Lounge is spacious and good variation of drinks, snacks and fruits. Clean room and comfortable beds.

All good.

Location for first timers to Seoul is excellent. It is near to Myeongdong the shopping street. My room did not come with breakfast but there are plenty of food choices nearby. There is a basement food court & a supermarket, in Lotte Hotel which is literally just next door to Westin. January is supposedly a low month for Seoul, so I managed to get the room for SGD250 (daily rate) for a relatively big room that comes with a king size bed and a small sofa set. Amenities are complete in the room and in the bathroom. The bed and pillows are fluffy and super comfortable & the room has black out curtain, so I slept very well. I was traveling alone hence I did not want my room to be the last room or next to an exit. To keep the story short, they showed me 3 rooms before I settled on one. I have to give it to the front desk staff for her professionalism and patience extended to me. Unfortunately, I did not manage to get her name.

If I have to pick on something for the room, I was hoping to have a walk-in shower instead of having to climb into a bathtub to take a shower.

One of my favorite hotels in Seoul 🫶🏻 It just has this nostalgic vibe to it Looks like XX century (in a good way) Great location (the best location!) Very close to everything, yet not noisy I really love the bar on the first floor Great value for its price

First time they gave me a room with an awful view but then, when I complained, they changed it for a room on a higher floor, and with a great view. I can’t believe these two rooms were the same price! 😂 I added the photos so you can compare the view

Great location. Close to subways, bus stops, food and shopping and several places of interest. Staff were very helpful and friendly.

Nothing.

Excellent hotel and staffs. When we visit Seoul again. Westin Josun will be our first pick.

Best Hotel Clean , Relaxing ,, Authentic South Korea Experience . Very Attentive , helpful and honest staff . Best Best location .

Front desk staff was helpful, patient in answering questions in details and can speak English fluently.

Clean, near the center

Location was perfect. Great club lounge with excellent wines and food. Staff everywhere in hotel helpful.

No problems at all.

room, bed , location

breakfast

The room and the room service was excellent

The staff at the executive lounge were rude and unfriendly

The location is conveniently located in the heart of Myeongdong. Its a good place if you want to venture out and explore the surrounding areas, The staff were very professional and helpful and will go the extra mile to make your stay more pleasant. Facilities are well maintained and everything is to a high standard, Breakfast was lovely and would recommend joining the Marriot club membership which is free to get extra perks.

On Major holidays such as New years, Roads maybe closed off so it will impact the ability to call a taxi but public transport is convenient with the train station about a 3-5 minute walk away from the main entrance.

Location, super nice staff, clean comfortable rooms and in particular, comfortable beds with crisp, soft linens and pillows. It was the best place for us to base ourselves for our first time visit to Seoul.

Nothing :)

Luxurious

Nothing

Location is so convenient, very close to the myeongdong night market street but not noisy nor crowded around the hotel. The gym is amazing, this is our second time staying in this hotel and we still enjoyed our stay a lot. The breakfast is good, staff are nice and helpful and the gym plays a big part of our stay there too, we go there every morning

Location and staff.

No cocktail service in the club room.

Super best hotel from all prospective

Noting to mention

All was super good Best location Perfect caring staff friendly atmosphere Also, major attraction on walking distance

Noting to mention

Excellent service, comfortable beds and good sized rooms, nice breakfast spread.

Shower-bathtub combo. Would have preferred separate shower.

Excellent venue and service

Beds were too soft for my liking.