Hotel Z, San Diego

Friendly staff, rooms were nice and clean!

Everything was good.

Cookies and Starbucks coffee and the water bottles.

Didn’t find the robes till we checked out

It's a great price and location.

You can hear people walking above you on each floor.

Central location. Walking distance to many bars and restaurants.

It was on the small side but you have to consider the real estate of the area.

The room is basic but very clean and comfortable. We only used it as a base for sleeping and it was perfect for this purpose. Walking distance to restaurants. Everything we needed for our sightseeing weekend.

The only thing I didn't like was the resort fee. No need for this.

Check-in process was smooth, staff were very friendly. Loved the cute rooms, which were very comfy. Location is definitely a plus, being in the heart of downtown. Highly recommend.

Nothing to complain had a great time and stay at Hotel Z. For its price point it holds its value.

The bed was very comfortable and the room was clean. There was lots of stuff to walk to from the hotel. The lighting in the room was thoughtful and a nice touch. We liked that the water station had both sparkling and still.

The loacation

Nothing

Location, clean, comfortable bed and pillows Complimentary drink

Good location, plenty of restaurants within walking distance

Street Noise at night

Everything. My favorite place to stay in the Gaslamp. You can walk everywhere. It is super clean! Beds are comfy. And I get a welcome drink.

N/A

The staff is friendly and helpful; they recommended very good restaurants in the Gaslamp Quarter. Also, I submitted my requests through Booking.com before check-in, and they fulfilled all of them. They offer hot coffee in the morning and afternoon, a water bar all day, and free welcome drinks upon arrival. It’s a pet-friendly hotel, so you’ll see some furry friends in the lobby or the elevator!

The quality of the shampoo and conditioner is a bit concerning.

The whole concept of this hotel is about trying to provide you the best service possible. Clean, comfortable, great location!

Staff was super friendly and the room was super comfortable! Amazing shower :)

This is not on the property just the streets get really loud at night and I woke up several times with people screaming and partying outside. This is not on the hotel though, it is just about location. Potentially a room that does not face the street would be better.

We enjoyed the hotel, but the added plus was the microwave and fridge. We were able to eat leftovers. The desk staff was friendly, and helpful directing to trolley, bus, etc.

That the hotel did not offer breakfast and parking is at a premium. We got lucky and got a “free” parking spot out front…we never moved our car.

This hotel is in the perfect location for walking or riding a bike (free from the hotel). The staff was amazing! They gave helpful suggestions on places to visit and where to eat. The complementary beer/beverage and cookies were definitely a bonus.

a bit of noise from room above me is my only complaint

Staff was excellent and location was perfect for exploring Gaslamp District. Hotel had unexpected extras which made it a joy to stay at.

Rooms were a little noisy so it was easy to hear people walking in the rooms above

Room lsyout. Staff.

Staff- smooth check-in process with Jan and check-out process with Alan. Staff in general were very accommodating and friendly. Loved the water and coffee bar.

The hotel had no parking place on its own- so we had to look for parking around the area everytime. It was lucky that we were able to park right across or very near the hotel a couple of times. The location of the hotel was great though, very convenient.

I love the complementary drink/beer the hotel includes in the stay! As well as the free bike rental

The beds, duvet, bath robe, free drink, bicycle

It looked less grand than the stay pineapple San Francisco so I was a bit disappointed when I entered the hotel

EVERYTHING was great, they really pamper their guests at this hotel. There are about five spaces in front that are free parking. Everything is walking distance from this location.

Nothing

location was central in the gaslamp, the room and bed were great, and loved the amenities - especially the complimentary beverages (including beer!) and take home water bottle for our stay. staff was friendly and helpful.

didn't like that there wasn't specific mention of the location not having parking, so we had to search for parking in the surrounding area the night during our stay. also i called an hour before check-in to ask if early check-in was avail and they confirmed, only to find out they added a $46 charge for early check-in.

The staff is very friendly and helpful. Everyone who we interacted with ensured that we had our questions answered. The property is very clean.

Room nice for family of 4

Air quality in room not great. High humidity and smell a little like dog … and we are dog lovers and love that dogs are welcome!

The location was wonderful, the free drinks and sparkling water. The beds were comfortable as well.

I didn’t like that they did not have parking with the hotel and that wasn’t listed until after you booked the hotel. That should have been clear from the beginning.

Staff was amazing. Got early check. Room was soo cute and the drink vouchers were lovely! Clean! I love that it’s dog friendly and will def go back with our fur baby! Whatever those blankets were they were so cozy.

We didn’t have a fridge in room. Also, room was kinda small but overall this place is great!

Excellent location with a helpful staff!

NA

Great location. Nice room. Great staff

Nothing

Location was great and staff was very friendly

Uniqueness

Parking

theme was fun for the hotel. It was memorable compared to other chain hotels. I liked the bright yellow throughout the hotel and the pictures on the hotel room doors were fun.

No views from the windows, but I like that the room had windows with natural light even if there wasn't a nice view.

It was decorative. Bright colors and cute dog statues and pictures. Very clean and attractive. The comforters on the bed were the best!

Love the convenience to everything.

Coffee in lobby was never fresh in the mornings.

The hotel was wonderful and I enjoyed my stay. Very comfortable bed / bedding. Staff was excellent to deal with. Location to Petco Park and restaurants is great. Love that they have a water filling station in the lobby to refill reusable water bottles and even get hot water for coffee and tea.

I just wish they had a gym on site.

Nice staff, room.

Boy, the Gaslamp has changed in the last 15-20 years. A lot of homelessness.

Staff was amazing, very kind, and helpful. We need more front desk/host with this kind of customer care.

Staff were extremely helpful and friendly. Really clean and came with free perks such as bike rentals, cookies and two free alcoholic drinks.

Rooms are a little small but comfortable

Nice staff nice beds great location

Coffee not hot enough

We stayed here for Comic-Con. Our room was great, and the staff was really helpful.

Unfortunately, when we tried to book the same hotel for next year, they had doubled the room rate. So not cool. Next year we will be staying somewhere else.

It is walking distance to Petco. Lots of restaurants and bars surrounding the hotel, expect some noise at night. The room we had, the noise was very minimal. And honestly, the bed is so magical- you’ll fall asleep with no problem. The look and feel of the hotel is warm and inviting. The rooms are a good size. The bathrooms are big. The streaming option was a very cool feature and the free items were nice.

The only thing I will say that really bothered me. The first time getting into the elevator to go up to our room- a labradoodle came out and tried to attack me. The lady holding the dog did not have control over the dog where a mad had to grab the dog from keeping him from biting me. Dogs should be vetted better at the hotel for guests safety. I was not traveling with a pet and was very uncomfortable after that situation but had already paid for our room so we stayed

Good location, clean, very friendly and helpful staff

No dislikes

The location was perfect since we were to Petco Park. The price was reasonable for its location. The staff was very helpful, especially Alan. The room was comfortable and we were provided with everything we needed.

We were lucky to find street parking because it's so expensive to park downtown.

They went above and beyond with their amenities. I feel like these days, hotels are offering less and less to get their room rates lower which I understand. For the rate I paid, I was pleasantly surprised by how accommodating they were.

It doesn’t have its own parking lot. Had to pay $20 for overnight parking the block over. I think that’s very common in downtown areas though.

The location was excellent, close to the San Diego Convention Center and restaurants.

There was nothing I didn’t like.

The staff was so friendly, the room was very clean, and the welcome drink was a nice surprise.

Parking

The staff were very customer service driven. Everyone was nice. A special shout out to Adrianna!! She is wonderful.

It was more than I wanted to spend. Also, it would be helpful to have low profile dressers in the rooms. Two drawers is not enough for 2+ guests.

The friendly staff and the amenities this hotel had for its guests room was amazing and clean

I loved everything about my stay and had no complaints

The location is a very short walk from the convention centre, which was very convenient for my work. In addition, being in the Gaslamp area meant that there were plenty of restaurants and cafés nearby as well, and a good atmosphere. The room was clean and comfortable, with tea/coffee making facilities, and I appreciated the water bar in the lobby, as well as the availability of drinks and snacks. The pineapple cookies were excellent!

My room faced an inner courtyard, so was somewhat dark, but as I was out most of the day, this was a relatively minor issue.