Hotel The US Grant, San Diego

326 Broadway, San Diego, CA 92101, USA (show on map)

Expert reviews

Frommers review:

“Downtown San Diego’s grand dame, built in 1910 by the son of Ulysses S. Grant, has been rescued from near dilapidation many times over the centuries. The Grant is now as glorious as ever, with its grand sweeping lobby, glistening glass chandeliers, filigreed iron railings, and velvet couches.”

Featured as Frommer’s Exceptional Choice in San Diego.

Lonely Planet review:

“This 11-stories high 1910 hotel has hosted everyone from Albert Einstein to Harry Truman. Today’s quietly flashy lobby combines chocolate-brown and ocean-blue accents, and rooms boast original artwork on the headboards.”

Forbes review:

“Situated in downtown San Diego’s arts and culture district, The US Grant, A Luxury Collection Hotel provides posh accommodations and modern amenities in a classic setting steeped in history.”

Guest rating

This an aggregated customer review rating of Hotel The US Grant, San Diego. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 7th in San Diego

144£128$179¥18974C$139A$139HK$1401S$236SFr168¥1136kr1476kr1081kr1394

What guests liked

All you need to know

The US Grant Hotel, a Luxury Collection Hotel in San Diego is a five-star hospitality center that is situated on 326 Broadway in Downtown San Diego. It offers luxury, style, and comfort to tourists and travelers in the city. The hotel is ideal for both guests on business and guests on pleasure as a result of a plethora of modern facilities and amenities available in the hotel.

The US Grant Hotel offers a unique experience and unrivaled hospitality excellence. The hotel is located right in the heart of San Diego where it is near the city’s economic, commercial and entertainment hub. This makes it the best place for travelers in the city to stay.

The hotel offers chic room options such as Signature King Room, Grand Deluxe King Room, Superior Full Room, Superior Double Room and Deluxe Room. The hotel also provides other room options such as Legacy Suite and Landmark Suite.

Places of interest such as AD Nightclub is located at just a short 100 m away from the hotel and the Horton Plaza Park which is 150 m away.

Balboa Park is a little over 2 km away from the hotel.

The on-site hotel restaurant offers a wide variety of local and international cuisines, prepared from fresh ingredients and served exquisitely in a stylish and refreshing setting. This provides the best dining options for guests.

Other services, facilities, and amenities such as concierge services, luggage storage, 24-hour front desk, airport shuttle, daily maid service and room service are provided by the hotel.

 

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Location

Recent guest reviews

5.0

Robert

19 November 2022

Exceptional

Everything!

The door didn't lock

1.5

Scott

6 September 2022

Failed to meet expectations

Nice historic venue

1. Room was literally across from the elevator in the foyer - noisy and a poor location especially for the room rate 2. Over priced hotel 3. Workout facilities not on par with alleged quality of hotel 4. They failed to work with me for extended check out - I was on property only 16 hours 5. Valet service poor 6. Coffee machine on room did not work correctly

1.5

Lawrence

5 September 2022

Very poor

Beds are comfortable, central location, nice lobby and common areas.

Rooms are dirty and lack the cleanliness that should come with a luxury hotel. Many large stains on the walls, doors and headboards. Pretty sure a robe had been used and rehung as it was stained.City view was a view of trash, portapottys and homeless people - there was night time construction right outside the window during our stay.

2.0

Lawrence

5 September 2022

Poor

The lobby is nice, staff is professional and friendly, but not efficient.

The rooms were dirty. Dirty walls, dirty headboards - mystery stains on decorative pillows. Friendly but not helpful staff. Pass and stay somewhere else, the lobby is nice and the rooms are well appointed but they are unkempt. On a positive side, the beds are VERY comfy (but the linens were worn and had holes).

3.0

Ahide

8 August 2022

lower your expectations so you’re not disappointed

the GrantGrill made us feel special with the great service! our water glass never emptied , while we waited for our order we were given tasty samples, bread! most of the staff is friendly and nice, valets, housekeeping , we brought our two foster kittens costing 2 nites($133) per final bill

reception professional but cold. after driving hours arriving to such cold unfriendly Jennifer was disappointing especially for a senior employee who should treat every guest special. I observed another group being helped by her and they were clearly not happy either. the check in is way across lobby opposite of valet which is terrible coming in from a long drive also no one told me where it was so had to wander around til I saw it. the room was never at 72 which is what it’s set at. I live in the SFValley over 100 degree and I’m cold at 76 degrees I KNOW that room was not 72. the pillow were too soft as was the bed! our back hurts today. and the comforter was super hot with a room not cooling. get a “deluxe “ room so you’re at the 4th level or above for “better” view-meaning your room does t overlook the homeless scattered sadly outside. no pool no amenities ! from the tv in the room when you search “swimming” they list beaches hahah miles away! why don’t they partner up with another luxury hotel and offer passes to borrow the pool like other places? terrible terrible terrible expensive . if your teen decides they’re hungry after 11p there is NO room service NO 24hrstore NO self serve NOsnack vending machine etc I was referred to 7/11 ( at almost midnight to walk by scary ppl!) by snarky Jen . this is not a luxury hotel at all.oh, and only valet for 57$ (no limit on in/out but you have to tip ea time they bring car)no self park but “ you’re welcome to park anywhere on the street” I was told. Just so it’s clear : there’s no where to park outside. this is downtown . hotel rather rent all the parking for a monthly fee than prioritize guest parking. (I accidentally drove into parking area and saw all the monthly paid parking)maybe that’s how they are surviving the pandemic.

2.5

Gill

6 June 2022

Not worth the money

Beautiful bedroom although drawers not big enough for clothes. great location

For a 5 star hotel there was no facilities apart from a gym - no pool, no outside space. The bar which was not at all inviting was only open from 5-10pm. No atmosphere as there was no one around !

5.0

Pamela

31 March 2022

Was very impressed with the appearance by of the hotel. I liked how convenient the elevators were.

Didn’t have breakfast. Was concerned about location. Was a little nervous driving down town but was ok

Price

2.5

Varley

22 February 2022

Disappointing and we would not return

We were served a brunch menu for breakfast and lunch even though they should have been different. Check in was late, our luggage took ages to arrive.

2.5

Richard

19 February 2022

never stay here again

elegant

noisy , homeless people

5.0

Donna

22 December 2021

Very friendly and courteous staff.

Excellently breakfast! The waffles were the best we’ve ever had.

5.0

Fatimah

21 November 2021

Beautiful Historic Hotel

The Hotel was very beautiful. My room was super large and super clean. The bathroom was large.The shower was large with excellent water pressure. The staff was great, very attentive. The two concierge were above excellent. They provided enormous amounts of information for the sites around San Diego.

The location was far from a lot of the sites in San Diego.

3.0

Deeade

27 September 2021

Too pricey for what was given but still really nice.

The room was really nice and so were most of the staff.

The staff outside - one of them was really rude. He pronounced my name wrongly which I corrected. Then he went on to purposely mispronounce it. All around, the interaction was so rude. Besides him everyone else was really nice.

1.0

Jason

8 September 2021

Terrible

Location was good

Photos are not a fair representation of the hotel, the hotel is old, smells badly and staff is very rude. We arrived at 11.30 PM the hotel entrance was closed and no signs or information of how to get in the hotel. We had a suite booked but it looked like a small closet and smelled awful. I really don’t understand why the property is highly reviewed.

5.0

Levon

30 August 2021

Perfect Hotel, kind employees!

Starting from the valley, front desk, restaurant, everything was perfect !

Everything was as expected! On a very hi level.

5.0

Victoria

30 July 2021

Luxurious Relaxation

The beds are very comfortable! The room was quiet and clean. I appreciated the complimentary water and big towel! We stayed in a room with a wonderful soaking tub. A great respite to cap our vacation.

Had confusion about breakfast being included in the rate I chose when checking in. However, their Manager promptly sorted the issue.

5.0

Carol

17 July 2021

Great experience.

Our room was excellent. Very clean and the decor was beautiful.

The food in the restaurant was good but overpriced.

5.0

Angela

31 May 2021

Exceptional

Staff was exceptionally nice and friendly. Food was amazing. Room was clean, big, and overall very nice.

3.0

Krystal

7 May 2021

Beautiful Hotel, wish the comfort was as nice as it looked.

The staff, the Cleanliness and the ambiance of the hotel are amazing! The staff are so friendly and kind. The hotel is beautiful and is the heat of down town San Diego. I could sit in the lobby and take in the gorgeous décor for hours.

My husband and I visited the The US Grant, a Luxury Collection Hotel for a romantic anniversary weekend away from the kids to relax, but unfortunately our room was on a floor where guests could room with pets, and it was hard to relax and get rest when we had to hear dogs barking at all hours. At one point we had to call down to the front desk and ask for a courtesy call to our neighboring room because we couldn't get to sleep. I wish they had separate floors for guests traveling without pets for occasions like this.

5.0

Brenda

1 May 2021

Exceptional

The grant was perfect for our family! Staff was great, hotel was exceptionally clean and our rooms were lovely!

The noise one the street was loud and people partied with loud music under our windows till past 3am!

5.0

Karma

5 April 2021

Wonderful Hotel!

Beautiful hotel with a lot of history! The room was cozy and comfortable and I booked a massage with probably one of the sweetest therapists I’ve ever met. I believe her mane was Sarai. Overall great experience!

Was expecting more when we saw the rooms with tubs were more expensive.

4.5

Anonymous

14 December 2021

It was a wonderful experience! The hotel is beautiful. I definitely want to stay there again!

Alex at the reception area was super helpful with the best accommodations for our stay! We enjoyed our suites very much! Additionally, I was traveling for my birthday, and it was a very pleasant surprise of hers to present a bottle of champagne. The service was excellent and the food in the restaurant very delicious! I would definitely come back and would recommend it to my friends!

Both sinks were clogged, the hotel fixed it very quickly. The noise from the construction site on the opposite side of a street was waking us up around 5:30-6 am.

4.5

Anonymous

6 September 2021

Fabulous

The bed and restaurant

Nothing

2.5

Anonymous

21 March 2022

Disappointing

location was good

Staff at the reception was not friendly and welcoming. Menu was so limited. For this money it doesnt worth it.

4.5

Helen

12 February 2024

Fabulous

4.0

Bartek

17 January 2024

Very good

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Minimarket on site

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service

Activities

  • - Fitness centre
  • - Hiking
  • - Cycling
  • - Evening entertainment
  • - Fitness
  • - Themed dinner nights (additional charge)
  • - Happy hour (additional charge)
  • - Tour or class about local culture
  • - Live music/performance
  • - Bicycle rental

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Electric vehicle charging station

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink
  • - Visual aids: Braille
  • - Auditory guidance

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
Check availability 144£128$179¥18974C$139A$139HK$1401S$236SFr168¥1136kr1476kr1081kr1394