Golden Well Hotel, Prague

The hotel excels in its location, the use of technology for a seamless first-time entry, and exceptional hospitality. The breakfast was outstanding, the hosting was incredibly welcoming, and the overall stay provided a very pleasant experience.

Very extensive and delicious breakfast. Staff super helpful and kind. Lovely location with lots of pleasant places to sit and enjoy. Very nice (free) wine and cheese offered in the afternoons.

Nothing!

Excellent food, wonderful service from everyone we met who were very helpful

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Breakfast was generous & delicious. Service was lovely. Hotel location is perfect, so close & walkable to the Castle & walkable to restaurants. Hotel amenities are lovely. Staff was most helpful & friendly. I highly recommend this hotel!

The weather! A bit too rainy at times, but you can’t blame that on the hotel!

The incredible view of Prague. Great breakfast and dinner. Wonderful location next to the Palace Gardens. Historic lodging updated to luxury standards.

Entrance a little difficult to find and access via long cobblestone walk but that was part of the charm.

Wonderful hotel, with excellent team in the bar and restaurant. Really knowledgeable team, with a cheerful character. We enjoyed a wonderful wine list and the standard of the food was superb, one of the best meals I have ever had was in the restaurant. When visiting Prague this is the hotel to stay!!

A couple of the reception team were not quite as cheerful as the bar/restaurant team, but that did not change our overall view on the stay.

The breakfast was excellent as was dinner at the Terrace restaurant. We loved everything about this hotel- the hidden, yet perfect location, the beautifully appointed and comfortable room, the excellent, attentive staff. The Golden Well is a gem! We highly recommended it!

Quaint and clean.

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Breakfast was amazing! The staff were all very helpful.

I wish there was a bar area to hang out in in the evening. If people were in the lounge there was no where to get together with friends.

Wonderful character building with well-appointed rooms. Fabulous breakfast, offering a spectacular view of Prague.

Very classy We had a massage in the room for $80 Bat was excellent Restaurant for breakfast was excellent Service was exceptional

Location

Excellent restaurant. Beautiful location.

Stunning property in a lovely location

Nothing, Booking.com said the property had a fitness centre which it doesn’t. That was misleading

From check in to check out and everything in between, this hotel delivered. Breakfast and the value of it was by far the best we’ve ever experienced at any hotel and we’ve travelled a lot!

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Excellent location and quiet. Views from room and restaurant exceptional

The. Breakfast was amazing !!!

No bar facility, we like a nightcap before bed ?

Great location. Friendly and helpful staff. Very comfortable rooms. A little haven.

Had a slight issue with our room on arrival (quite late). It couldn't be dealt with initially but once it was it was handled extremely well.

Absolutely beautiful. Staff were superb especially David who made wonderful suggestions re restaurants & private tours. Beautifully decorated rooms.

Everything was amazing, from staff to restaurant to the breakfast to turn down service to housekeeping, the list goes on and on. Zero complaints. It was refreshing to find a hotel that actually cares about the customers. We have traveled a lot (50 countries), and this was hands down one of my favorites! Keep up the excellent work, you guys. It definitely makes you stand out!

Nothing, everything was amazing!

Comfortable beds Cozy rooms Fruits and sweets

Nothing

Exceptional service, unique rooms, excellent breakfast and restaurant, just all in all one of the best hotel stays I've ever enjoyed. From carrying bags up the street for us to arranging taxis and even making smiley face designs in the foam on our hot chocolate... supreme attention to detail and genuine hospitality.

From the point of arrival, through the whole of our stay, the Golden Well experience was exceptional! A delightfully individual hotel with small thoughtful touches in each of the rooms and all furnished with taste and elegance and with your comfort in mind. The food was divine and the staff from every department were friendly and gave us five star service at all times, often going above and beyond our expectations to ensure we had a wonderful stay. We would love to stay again!

I genuinely can't think of a thing to improve! A fantastic hotel.

The breakfast is superb. The beds are comfortable. The bathroom is excellent. the little touches like fruit and cakes in the room are done very well and the snacks available at 4pm are also a bonus. The staff are charming and helpful

Just a couple of things.... There is no real bar area in the winter as a terrace is not available. There is nowhere to sit comfortably before dinner or going out for the night, or when you return. The restaurant is lovely but not something you would want to do every night of your stay. Somewhere less formal and more relaxed to eat would be a bonus, as we needed taxis to eat elsewhere (the streets and pavements were very icy and dangerous for walking) and this meant booking ahead. Whilst the afternoon snacks available are lovely, we found that other guests blitzed them and occupied the only seats available, so it was necessary to go back to our room.

Great location. Excellent breakfast and spectacular view of the city from the restaurant. The business lounge was comfortable. The staff is friendly and helpful, and the attention to details is noticeable.

No complaints really, but the hotel is on a steep hill and takes some effort to climb from the nearest public transportation. It wasn't an issue for me and I enjoyed walking - just something to be aware of.

Breakfast was opulent and the staff service was excellent!!

we have to carry our luggage because the cars couldn't get to the entrance