Expert reviews
“This Le Germain property impresses from top to bottom. Sleek, well-planned spaces delight the senses, lovely staff members ensure guests want for nothing at all, and the locavore restaurant Norca – helmed by chef Dominique Dufour – is arguably one of the best in Ottawa.”
What guests liked
- Central location
- Friendly staff
- Comfortable beds
- Restaurant
- Private parking
All you need to know
Immerse yourself in the exquisite blend of Le Germain Hotel’s sophistication and Ottawa’s vibrant energy. Appreciate the hotel’s artistic design, stunning vistas, and its close vicinity to key landmarks like the Parliament Buildings.
Every aspect, from goose-down comforters, feathered cushions to welcoming decorations, is meticulously chosen to provide you with utmost comfort. Find your own haven brimming with tranquillity and bathed in natural light.
The lodging provides a 24-hour reception desk and complimentary WiFi.
Each room is furnished with a kettle, a shower, gratis personal care items, and a desk. Each accommodation also includes a flat-screen TV. The personal bathroom is equipped with a hairdryer and free toiletries. The hotel rooms are air-conditioned and include a closet.
Hotel deals & lowest price guarantee
We collaborate with Booking.com and Agoda. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.
Location
Recent guest reviews
16 August 2024
Great hotel downtown Ottawa
Beautiful spacious suite. As returning guests we were offered a room upgrade. We arrived late and check in was a little slow but the friendliness of the staff made up for the wait.
Many homeless people nearby
10 August 2024
Lovely location, we were treated like royalty
Very clean, welcoming and elegant
Nothing
27 July 2024
Luxury at an affordable price
Amenities and in-room products were great! The staff were also b very nice and helpful… I would stay here again anytime!
Nothing at all.
19 July 2024
Grand and stunning hotel a real treat to stay there!
Very welcoming and helpful staff modern , spotless and beautiful well appointed rooms with a lovely view!
The staff mentioned they were renovating soon and although it is exceedingly beautiful you could see there were tiny spots that needed updating but it’s not at all obvious it is actually beautiful in every way. Nothing distracting from the Wow factor!!
13 July 2024
wonder stay in the city
lovely short stay - helpful staff, in room small touch comforts (coffee with real cream ready in the fridge, nice wine glasses etc.) were nice classy touches
8 July 2024
Excellent experience
Rooms are reasonably larg. Amazing breakfast & coffee Very friendly and profissional staff
Nothing
20 June 2024
A weekend n Ottawa
We liked the room, the location, the size of the room and the parking.
The bed was a bit soft, and the towels a bit rough.
18 June 2024
Excellent!
Dinner and breakfast were excellent. Impressive bathroom design. Drinking water without the plastic bottles is a great idea.
18 June 2024
It was comfortable and great. Minus the shower part
The beds were comfortable and the whole place was aesthetically beautiful
You can see through the shower … even though its dark you can still see everything. Had someone drop off towels and they came in not knowing I was in the shower but because the shower is in the middle of the room, you could probably see everything. Thankfully he turned the opposite way once he realized I was in the shower
12 June 2024
Fabulous
Great location
11 June 2024
Fine stay and I will consider staying here again.
Very welcoming staff at the front desk and restaurant. I particularly enjoyed my conversation with the restaurant manage about wine. The front desk staff helped us navigate the city.
I wish the hotel could have provided currency conversion. The exiting of the garage was difficult as the barcode on the parking ticket didn't work and getting garage assistance was difficult I wish someone would have mentioned the red light/ green light for housekeeping. One day clean towels were removed but new ones were not provided
9 June 2024
very nice and comfortable. A bit too expensive for the offer.
Room was very good. It just contained too many unnecessary light switches.
too may unnecessary amenities. its very hard to figure out the lights. There are too many lights and light lightswitches.
9 June 2024
Excellent hospitality and great staff
The room size, interior design, location, and professional staff.
Nothing
28 April 2024
Great staff, clean facilities, perfect location
Perfect location, hotel is clean as well
The extra bed we added is not quite comfortable
7 April 2024
Amazingly beautiful and comfortable!
I discovered that the property had a type of room that I had no idea about! The room had a wonderful view and was very comfortable and amazingly beautiful!
Nothing
3 April 2024
Le Germain Hotel Ottawa is friendly, classic & modern hotel and we had a lovely stay.
Le Germain Hotel Ottawa is a beautiful and friendly hotel close to the sites. We had a lovely and memorable stay at Le Germain Hotel Ottawa and we send our thanks.
We liked everything.
1 April 2024
Magical Romantic getaway
Simply put this hotel left myself and my wife speechless. The incredible staff at this hotel truly make you feel welcome and they are there to help with anything you would need. truly professional staff. also the room was just breathtaking with exceptional views of the city. The hotel is super clean and perfectly located in the heart of the city. This will be the only hotel we will stay at again when we are back visiting Ottawa.
26 March 2024
Great
Confortable and very clean
17 March 2024
Exceptional
The attention to detail, ambiance, and buffet breakfast was all superb!
It would be nice to also see a large format hand soap in the rooms
15 March 2024
Very good
Room well appointed.Staff attentive and professional.Like the minimalist architectural features.
Variable rates for stay-don’t understand the business model in play.Not aware of ahead of time.What’s with the damage deposits-based on a few incidents or is this an industry standard now?
4 March 2024
Le Germain is a beautiful hotel with friendly staff.
I absolutely loved the room; it was modern, on trend, comfortable, and spacious. I loved the amenities, like the robes, stemware, and heated floors. The shower was perfect for a couple staying together. Staff were very friendly, including the Norca staff, the front lobby staff, and valet. I also appreciate that the hotel is more ecofriendly than others.
I wish there was a mini fridge in the room. I also would have liked room service to be available a bit later; 10 pm was too early and we weren't able to order when we would have liked. A pool and/or hot tub also would have made the stay even more enjoyable.
28 February 2024
Perfect stay very helpful staff
It was close to a huge shopping center, the Byward Market which is THE place to be for the best restaurants in Ottawa. Very beautiful very nice surroundings
Nothing much pretty awesome
9 February 2024
Nice hotel, I would stay here again.
The property was a nice centrally located hotel. The rooms were clean and comfortable. The staff were very friendly and helpful.
Personally I found the bed pillows “over stuffed”. I wish hotels would have at least one flat pillow in each room. Also, the glass shower is placed in an open setting, which could be disconcerting for some.
6 February 2024
My stay was and is always marvellous!
This isn’t my first time at this hotel! Each I come to Ottawa I can’t commit to book another hotel. Le Germain is the one for me!
Nothing! I like everything from the you park in front of the hotel until the moment you leave, everything is amazingly taking care of!
29 January 2024
I would definitely stay at this property again.
The staff were exceptional. The bed was one of the most comfortable I have ever slept in at a hotel.
18 January 2024
Good stay!
Good location, clean hotel
Not much!
15 January 2024
Excellent customer service. Best in Ottawa.
Modern and sleek
27 December 2023
Very good
Cleanness, modern design, friendly staff, nice breakfast
Water pressure was not strong enough in shower room, also the water pressure was unstable on washing area, when turned to warm water, the pressure was unstable. There were not enough water in water station on the 7th floor, I had to go the other floor. Water bottle could be a bit bigger or more than one so I don’t need to go out so many time to get water…
23 December 2023
The best staff ever !!
Best staff ever !! very clean central location for shopping .
Nothing much it was perfect
16 December 2023
Excellent stay and would stay here again!
Clean and friendly staff
Buffet Breakfast could be a little better!
13 December 2023
Great stay in Ottawa
Clean, modern, confortable, great location, excellent service. Electric car charger. Nice bar, great breakfast.
No need to get valet parking, even if it is offered. Garage is very easily accessible.
20 November 2023
It was a great choice in Ottawa.
The room is spacious, beautiful with a very comfortable bed. We enjoyed it. The Hotel is clean and comfortable. Front desk were very attentive and polite.
All went well
8 November 2023
Lovely.
Excellent location and good room.
Nothing.
3 November 2023
Very comfortable.
Room was excellent. Breakfast was at Jackson Cafe. Husen was very helpful!
NA.
20 October 2023
Pretty good
Staff
Weird shower set up. See through walls into the bedroom part of the room.
16 October 2023
Really nice and modern hotel. A must stay!
The decoration of the hotel is really modern, beautiful, all the furniture, walls materials, I loved it all! The beds are really confortable, every detail was really well thought. the shower with a view was a must!
The neighborhood on one side of the street is not ideal, but the hotel is one block away from Le Rideau mall, and the market. So easy to walk around the city. Just a detail, but no sleepers available, I would have loved some to go with the very confy robes.
14 October 2023
Fabulous from beginning to end
I arrived early evening The front desk and lobby had a very unique low lighting with an amazing candle burning ambiance The staff were awesome The room clean and such a cool vibe from the decor of the room to the jazz music playing when you walk into the room Definitely a hotel I will recommend and will stay at whenever I travel to Ottawa or Toronto
8 October 2023
Very good
Super fin indretning, value for money, dygtigt personale
1 October 2023
Fantastic. I highly recommend.
Beautiful room, top notch staff. An excellent experience!
Nothing
17 September 2023
The staff and room were great. Park somewhere else for half the price and shop around for breakfast.
The staff. They were fantastic. We loved the bath and the bed was very comfortable.
Location. Overpriced breakfast.
14 September 2023
Excellent service, great location, nice room.
The staff was excellent; no issue that they could not resolve happily. That was a real standout. The room was very nice - clean and comfortable. The location was excellent; everything in walking distance.
The whole stay was nice. If I was nit-picking, I would say the shower was not great. But that is a small point.
10 September 2023
Exceptional
This is a beautiful hotel with incredible staff. Every employee we encountered was friendly and helpful every step of the way. It is located steps away from Byward Market where you will find restaurants and pubs to suit every taste, and just minutes away from Parliament Hill. Everything is within walking distance.
7 September 2023
Very satisfying
It looked like a palace!
Nothing
5 September 2023
Will return: hotel is exceptional
New and modern
Everything was great Didn’t like location
5 September 2023
Fabulous
The facility and staff are great
It’s in a very sketchy area
2 September 2023
Amazing! Great staff and beautiful accommodations.
Close to many great downtown sites! Great parking options available.
It is near a shelter and downtown so it was a little noisy occasionally at night
24 August 2023
Excellent stay. Tons of room. Amazing staff.
Boutique Luke feel. Large rooms and large bathroom. Staff went out of their way.
21 August 2023
Conveniently located, pristine and dope
Spacious, clean, modern & has character
Parking situation was not ideal. Had to pay an additional fee for parking.
19 August 2023
Loved this hotel modern ambience great amenities
Ambience and amenities
Nothing
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Special diet menus (on request)
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
Reception services
- - 24-hour front desk
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
Activities
- - Fitness centre
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
- - Accessible parking
Miscellaneous
- - Key access
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Face masks for guests available
21 August 2024
I loved the space, the location, the service. I will stay here again.