Expert reviews
“Canada’s first Andaz hotel opened in late 2016, fittingly in the nation’s capital, glamming up what was once a nondescript office building. With subtle, landscape-inspired artistic gestures, sparkling cuisine and warm hospitality, every inch of its 16 floors highlights the essence of Canadiana.”
What guests liked
- Central location
- Comfortable beds
- Friendly staff
- Free Wifi
All you need to know
The Andaz Ottawa ByWard Market, a part of the prestigious Hyatt chain, guarantees a memorable stay. This specific hotel is exceptional in its offerings!
The ByWard Market, one of Ottawa’s major tourist draws, is conveniently located right next to the hotel, making it an enticing factor for guests deciding on their accommodation.
Additionally, the proximity to the capital and parliamentary buildings offers guests the chance to immerse themselves in the city’s culture and delve into its rich history. Truly, staying at the Andaz Ottawa ByWard Market allows you to experience Ottawa like never before.
One of their standout features is the rooftop lounge; an ideal space to unwind, enjoy a few beverages, and take in the surrounding vistas. Interestingly, it holds the title of being the city’s highest rooftop lounge!
This exclusive feature sets it apart from its competitors and enhances the value of your stay in Ottawa. In conclusion, not visiting the Andaz Ottawa ByWard Market would be an opportunity missed!
Hotel deals & lowest price guarantee
We collaborate with Booking.com and Hotels.com. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.
Location
Recent guest reviews
6 September 2023
it was pleasant stay, nice minimal decor, very comfortable
Very modern, clean and friendly staff. N
There were no pens in the room, but there was paper.
5 September 2023
Great location, place and staff!!!
The staff are very helpful, and so welcoming upon arrival! Love the complimentary drink you receive at check in and also the complimentary drinks(non-alcoholic) and snacks in the room!
Room was ready but not really…it was clean however they have to have all rooms inoected by the manager before giving keys to the guest…which is great! However it was 5pm and we had to wait for them to inspect the room before being able to get it, which was a bit annoying after a long day of travelling. The complimentary glass of wine helped while we waited though!!
5 September 2023
Fabulous
Our family has a very pleasant time in the hotel. The room is comfortable and clean. Staff is helpful and I would like to express my particular thanks to the concierge staff Jurqan (if I spell correctly!) who is very responsive and sincere.
Check in time at 4pm is too late and check out time at 11am is too early!
4 September 2023
The hotel is nice but the area aound the byward market feels seedy at times
lobby and rooms are nice
parking is in a shared lot. I didn’t want to walk into the lot at night
27 August 2023
Fabulous
Found out spot!
26 August 2023
Very good
Location and room facilities
No free parking
25 August 2023
We enjoyed the roof bar a lot
Great location, beautiful room, clean
The bed was unfortunately a bit soft for us. We spent 2 nights but nobody cleaned our room.
23 August 2023
Good
Bathroom is great.
Not spacious
22 August 2023
Fabulous
Close to Rideau Canal, ByWard market, parliament, etc., room is very spacious
Unfortunately the view is for constructions (everywhere)
21 August 2023
Nice property , friendly staff and great location
Staff were very helpful and friendly
The parking arrangements could be better as ot took me about an hour to find parking
21 August 2023
Very good
Great location in the byward market and walking distance to parliament hill and some museums. The beds were very comfortable and the staff were very nice.
Based on other reviews we were under the impression that there was a swimming pool, but there is not. But, nevertheless it was a nice stay and very comfortable in the rooms.
16 August 2023
Fabulous
Great location, favorite hotel in ottawa
14 August 2023
Very good
Location and view
Price
12 August 2023
Great stay at the byward market
The room was really nice and clean. Bed was comfortable and the shower was AMAZING.
Hard to get a hold of anyone at the front desk, no vending machines.
11 August 2023
Excellent. I would return of coming to Ottawa again.
The decor was elegant and the staff were wonderful. Very friendly without being familiar.
10 August 2023
Nice and quite
Clean , good location
Cad Parking not arranged by hotel
8 August 2023
Pleasant
The location is good as its is in the Byword Market.
Check-in time is 4pm which is late. And yet they still could not check us in but gave us a line about "we'll text you when your room is available". We waited another 40 minutes. This is unacceptable.
7 August 2023
It could be a 10/ 10 if they had parking
Very nice and modern hotel, celan, frendly staff, geat location
the parking lot is not property of the hotel, it is hard to find space , and if there is no one, you will have to serach a praking lot near
6 August 2023
Short break in Ottawa.
- Clean - Comfortable - Attentive Staff - Great Location - Close to the Sparks Hall Market
- The roof terrace was out of use and was not made aware of this prior to travel.
3 August 2023
Pleasant
Clean, good position
Very noisy at weekend night
2 August 2023
Fabulous
We like the comfy beds, rain forest shower and super clean room. So thankful to staff who noted in their system that Uber driver will pass by to return my sunglasses that I left on his car. So grateful, thanks to the staff!
There were only 2 small water bottles provided in our room, reception’s phone line was always busy so needed to go down around 10:30pm just to ask for water bottles. Although I must mention that the staff gave us more than enough bottles then, so greatly appreciated.
30 July 2023
Comfortable Andaz
Enjoyed our stay. Great location in Byward Market. Great feature to be able to text needs to front desk and get prompt responses.
Some street noise to contend with and we were on 9th floor.
27 July 2023
Very good
Location, amenities
25 July 2023
Worked out well. Would stay again.
Location was great for the Rideau Centrer and our dinner at Shafali’s. Market was bustling in the early evening.
The amount of homeless people in the hotel area was a bit shocking. The room was pretty quiet but lots of ruckus on the street later at night. Was surprised we could hear through the windows with the air on even though we were upgraded to the 9th floor.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Wine/champagne (additional charge)
- - Coffee house on site
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Fitness centre
- - Hiking
- - Fitness
- - Walking tours (additional charge)
- - Bike tours (additional charge)
- - Tour or class about local culture (additional charge)
Outdoors
- - Terrace
- - Sun terrace
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Grocery deliveries (additional charge)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Lower bathroom sink
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
6 September 2023
Very good
The location is very convenient, close to all the main attractions and byward market.
The linen is not great, makes me feel muggy even though the AC is strong. The roomkeeping service is stretched when the hotel is full.