Château Laurier Fairmont Hotel, Ottawa

1 Rideau St, Ottawa, ON K1N 8S7, Canada (show on map)

Expert reviews

New York Times review:

“Château Laurier, now run by the Fairmont group, has for more than a century offered luxury accommodations in the heart of the city, just next door to Parliament and the Rideau Canal. Soaring turrets, Tiffany windows and grand ballrooms reflect its heritage as one of Canada’s grand railway hotels.”

Shortlisted in New York Times’ 36 Hours in Ottawa.

Lonely Planet review:

“By the Ottawa Locks, the city’s best-known hotel is a landmark in its own right. Built in 1912 to resemble a 16th-century French château, its 426 rooms and suites are predictably large and luxurious.”

Telegraph review:

“Named after Canada’s seventh prime minister Wilfrid Laurier, Fairmont Château Laurier has dominated the Ottawa skyline since opening in 1912. Its elegant corridors and grand ballrooms witness countless international events and celebrity guests, and the hotel is almost as recognisable as its neighbour, Parliament Hill.”

Guest rating

This an aggregated customer review rating of Château Laurier Fairmont Hotel, Ottawa. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.3 out of 5.0

Ranked 8th in Ottawa


What guests liked

All you need to know

Fairmont Château Laurier is located in the center of Downtown Ottawa, it is in the heart of where all the action happens. It is only a few minutes away from keep attractions such as the Parliament Buildings, National Gallery of Canada, Shaw Center and the National Arts Centre. The history-rich hotel rises above the Rideau Canal and is situated next to ByWard Market. While visiting, activities that can be partaken nearby include snowboarding, snowmobiling, cross-country skiing, rafting and golfing to name a few.

The hotel staff is friendly, professional and available 24 hours a day every day to help guests in every way including assisting with tour and ticket booking. To make the taste buds sing, guests can visit Wilfrid’s Restaurant for fresh, regional cuisine or newly renovated Zoé’s Lounge for Canadian-themed food. Work off the calories at the health club or swimming pool.

When not exploring the hotel or tourist attractions, guests can relax in comfortable rooms. All rooms include a work desk and windows that open to the outside in addition to having a TV with cable and paid movies, high-speed internet access and luxurious bedding. The en suite bathroom offers luxurious bathrobes.

Hotel Details
— 37 rooms
— Built in 1912
— French Renaissance style

Hotel Features
— Paid WiFi
— Restaurant
— Terrace
— Pets allowed
— Multilingual staff
— Bar and lounge
— Concierge services
— 24-hour front desk
— Express check out
— Business center
— Conference space
— Currency exchange services
— ATM cash machine on site
— Laundry service available
— Private parking
— Spa services including hot stone massages and Swedish massage
— Indoor swimming pool

Additional Info
— Check in begins at 4:00 PM
— Check out ends at 12:00 PM
— Minimum check-in age is 19 years old

1 Rideau St, Ottawa, ON K1N 8S7, Canada.


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Recent guest reviews


1 September 2023

We enjoyed our stay

Great location - walking distance to many sites


28 August 2023


Great old hotel that has been well maintained. Location can't be beat in Ottawa. Very friendly staff.

Pool was busy and we had to make a reservation that we did not know we had to do the first day.


27 August 2023

Twin’s sixty spectacular getaway in Ottawa.

It was like being in a museum/art gallery!

Most staff were dressed very nicely. Not all, however. There were also a couple errors on the menu at Zoe’s.


24 August 2023

Very good

It was amazing location.

Restaurant is very expensive


19 August 2023

Great stay in an exclusive place.

Beautiful hotel in the prime location of Ottawa.

Our room was a bit run down and worn.


1 August 2023

Very good

Historical property. Unbeatable location. breakfast was very good but pricey. Nice bar.

Musty Smell in our corridor. Not in our room though.


28 July 2023

Lovely stay but avoid the food and hotel parking

Grand old building in a great central setting! Staff were very good. Room had a great view and was quite with a great bed!

Room had abit of a funny smell to it. Restaurant on the terrace was very disappointing for a fairmont. Burnt pizza! But the service was good and it was discounted. And the breakfast price was ridiculous! Just eat somewhere else than the hotel. Car parking at checkout was carnage people waiting an hour for the valet to get their car. Luckily we parked across the street which was alot cheaper.


23 July 2023

Comfortable, enjoyable and enaged

The location and ambiance of the hotel is wonderful and well worth the price

Noisy kids next store.


19 July 2023

Fun place to stay!

Nice historic hotel. Perfect location, especially for Canada Day! Comfortable bed. Clean. Room with two bathrooms was awesome for our family.

There was a smell that happened with the plumbing that was bothersome. We mentioned it and they seemed very concerned. Should have mentioned it sooner. Should not have assumed that old hotels just have bad pipes. I’m sure they would have addressed it as soon as we noticed it.


11 July 2023

It was okay

It was central in location.


4 July 2023

Was really nice and only complaint was the air conditioning malfunctioning

Location and ambiance

The air conditioning was malfunctioning and hot in the room.


4 July 2023


The only problem was that the room smelled bad. Like a wet dog. Especially the bathroom. Everything g else was excellent.


4 July 2023


The hotel is very nice and very well located, excellent service and the restaurants, breakfast also very good.

We did not like the room we were offered because of the noise. The bed was too small and the pillows unfortunately smelled of sweat. This bothered us a lot ... In the restaurant the food was very good, but the table we sat at was dirty, and there were paper napkins under the table, perhaps from the clients who sat before us ... we did not feel very comfortable eating looking at the table in that situation. All this can happen with a full hotel and high demand for the restaurant but small details that should be controlled.


1 July 2023

I appreciated the heads up about the parking. I was a little leering of staying because of some of the other negative r

It was very close to most of the major attractions.

We did not use their parking facilities but chose to park across the street ( way cheaper). The only negative about the room was that the air conditioner didn’t blow a lot of cold air. When we called the front desk they said it was a site wide problem.


27 June 2023

Very good

Good location.

Entry and parking was chaos and only one lane. Hard to get in and out.


27 June 2023

Great location, friendly staff but expensive

Location is close to everything I wanted to be near. Great views too. Friendly and welcoming staff.

Watching a movie both nights was frustrating- was glitchy and worked poorly. Paying for wifi seems archaic - should be included with room or made aware in booking process. Pool - architecturally stunning, needed cleaning as did the women’s change room.


27 June 2023

We had a lovely stay!! We really enjoyed being SO close to everything, specially with kids

The location was excellent!!!!! We were walking distance from museums, art galleries, waterfront, cultural places and restaurants. I also really appreciated that we could add an extra bed, because as a family of 5 (three kids) we can hardly find hotel rooms for 5 people!!

The style of the room and bathroom was maybe a little bit old fashioned. It may need some renovations. But they are overall acceptable!


17 June 2023

Other than the parking everything else was great

Breakfast and dinner was fantastic

My daughter noticed halfway home that her apartment key , gym key card and a leather fob were missing from her car keys. We had the car parked at the hotel. She called the hotel when we got home, but did not here anything back. The parking situation was crazy both coming in and leaving. We gave them a 30 minute heads up when we needed our car and then waited another half hour at the entrance. It was chaos.


12 June 2023

Although it is not as perfect as I imagined, I still like this accommodation experience

Location is great

The hotel parking fee is very expensive, and guests should at least have discounts or free of charge. And I have paid the room fee on the booking, but the hotel still charged my room fee again by credit card, so that the process of negotiating a refund was very troublesome, which caused me a lot of inconvenience.


6 June 2023


Location was great and we did a Walking tour with Kirsten, who was very informative Staff managing the valet parking were really friendly, especially when we accidentally drove in the Exit The River Cruise was worthwhile taking

Some of the staff were less than useful


27 May 2023

Very good

Location, quality

Billings got messed up and overchargedp


26 May 2023

If you can afford stay here, you'll enjoy your stay.

Location was ideal, room was clean with nice view. Staff was friendly and cooperative, breakfast was nice.

I could hear people were talking coughing in adjacent rooms, need better soundproofing. It would be nice to have toothpaste that I didn't pack assuming it would be there.


24 May 2023

Good, but need inform the guest, it there are any event, it could be disrupt the sleeping.

The location is fantastic. The lobby was gorgeous.

The Ad shows they have free underground parking, but it wasn't true. Although they have, it is constrained. In that case, I had to park in a public garage, National Art Gallery's garage, which wasn't free and a 7 min walk away ($16-$25/day). They didn't tell us that there was a wedding opposite our room. We cannot sleep until 11 pm. The wedding guests were very loud. The room was a bit outdated. For example, the blinder was crumpled, and the bed floated like waves.


23 May 2023

We had a good time during our stay..

The comfort ans location

Valet parking and some of the staff


23 May 2023


Everything was excellent; very, very comfortable.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Minimarket on site
  • - Paid WiFi

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided


  • - Fitness centre
  • - Massage (additional charge)
  • - Indoor pool
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Full body massage
  • - Fitness/spa locker rooms


  • - Terrace

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)

Pool and wellness

  • - Swimming pool
  • - Swimming Pool


  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
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