The Russell, Nashville

Amazing place. Easy to get around downtown. Highly recommended.

It was perfect. No problems. Or issues.

The lobby is very welcoming and has a great vibe with the vintage decor. We were loving walking through taking pictures and just enjoying the space.

We weren’t able to really unpack with the small “closet” type furniture so we were constantly moving our big suitcases around; all in all a very very small item to worry about though.

Very well designed space, huge room, lots of nice touches and the option to leave things in the lockers provided and use the lobby to relax was much appreciated as we waited till we had to leave for Memphis

Due to the Taylor Swift gigs prices were much higher than normal but it still provided great value for us!

Beautiful and comfortable! The location is perfect- close to neighborhood restaurants and shops. A short ride to all the sites. Comfy beds and the nicest robe to use during your stay. Easy to check in and out.

this property is unique, historic, and absolutely beautiful.

I can’t think of a single thing that we did not like about this property.

love the aesthetics of the hotel, and former church. Also very quiet.

The bed pillows were hard.

beautiful and unique

easy check in, nice rooms, easy parking. Very walkable neighborhood.

nothing!

Beautiful hotel, clean and near the city (12mins car ride). Comfortable beds and well equipped. Checkin and checkout was incredibly easy! Complimentary coffee included. Overall perfect.

A little bit of noise but nothing to be concerned about.

I enjoyed the non formal check in process, the style of the property, and the location.

The only thing I can think of is that it was a bit noisy in the morning with people checking out, but it is expected in an older building and didn’t bother us much.

awesome!

The decor was awesome, the beds were very comfortable, the room was very cute. The coffee downstairs was awesome!

The batteries in the remote were dead and we couldn't watch TV. The door to the bathroom came off the track and we couldn't get it back on so it wasn't comfortable to try and get in and out.

The view and the style of the church was beautiful. I loved the Lobby and cleanliness. surroundings outside felt safe.

I don’t have any complaints.

Such a beautifully executed renovation - thoughtfully laid out and equipped.

the pillows!

quaint, beautiful

nothing

It takes some getting used to because there's no office/traditional checkin, but this is a super cool place! They've done a great job of integrating the building's uniqueness and history into its design.

It's a little weird not to see a person and just have emails or texts available if there are issues. I will say, though, there were no issues.

Absolutely everything!!!

Absolutely not a thing!!! Perfect

Unique, welcoming. Fun yet sophisticated. We loved the Colts chocolate waiting for us in the room. Coffee station was excellent. Books in the lobby were great for browsing. Parking was simple and close by. Location was brilliant for a quick drive into Nashville Broadway area. TV options available were astounding!

The linen for the sofa bed was tucked away in a cupboard and we had to make up the bed for our booked number of guests. Every other detail was so perfectly communicated but we would have liked some clear instructions regarding this. Only one small hitch because everything else was seamless and excellent.

Everything about this place was awesome. The set up, not having to check in and out at a desk, or deal with waiting around in a lobby. Literally everything is sent right to your phone. The place itself is so cool and they were more than accomodating.

N/A

If I'm being completely honest, this property might rank at the top of any place I've stayed before and I travel A LOT! There was just something about it that was so cozy, welcoming, and just overall amazing! I was initially concerned about the idea of there being no staff on the property, but it's just like an Air BnB vibe and was perfect. A staff member was always just a quick text away and we felt very well taken care of. The location was excellent without being right in the heart of downtown Nashville and the area was so quaint and quiet. I had read reviews that said you could hear every noise inside the rooms but we found that not to be true or a problem at all. It was very quiet inside and outside of the property and we slept great. The beds were 10/10, the absolute BEST I have ever slept in. I'm literally researching them to get one for myself, haha! The property is gorgeous and very well-kept. The snacks and treats in the room were also a nice touch. We literally did not want to leave. It's also amazing to know you are helping those in need by staying here. The Russell, you are doing some incredible work. Thanks for such a great stay and we look forward to staying again in the future as well as recommending you to anyone we know that visits Nashville!

While our stay was beyond incredible, I offer two things. First, the shower head did not have great pressure. I find this very typical of most hotels and things and I just wish it were different. We still showered fine and their showers are so cute but it would be nice to have a little more pressure, especially for those of us with thick hair. Second, I am a stickler for cleanliness and while it wasn't a dealbreaker or anything for us, we felt more attention could be given to vacuuming/cleaning around the edges of the room/behind the beds or where there are cracks. There was quite a bit of dust built up and we did find ourselves sneezing a little more than usual. However, that will not discredit our stay or keep us from coming back. I mean it, if you want an amazing property in Nashville, this is the place!

convenient location near show venue. decor was trendy and cute. place was well cleaned and spacious. no musty smells and bright. Great attention to details (see rest of review).

nothing all was good

everything. design concept facilities attention via email and text messages

Awesome property, room and overall idea for a hotel! It takes a few minutes to get used to the concept, but it's very well executed. We were really impressed - it's so nice to just show up to your room! It's so easy to get in and out, beds are super comfortable, bathrooms amazing and we loved the decor, details & amenities they provided. It's so unique & fun and we would highly recommend it!!

I don't think we would stay in the bunk room again. Very cute and comfortable, but we would get a regular room next time.

Beautiful hotel. Location was great - breakfast, coffee, BBQ, street food, pizza, drinks close by. Easy ride to the river and commute to downtown. Communication was great from hotel staff and the community involvement inspiring.

The neighborhood is a little slower on week nights than most of the West side. Some places nearby closed early in the week so may need to plan ahead a little or travel a little further.

Great location, fantastic facilities and customer service.

nothing - it was great all round