The Russell, Nashville

All the facilities were good, the room was well laid out and spacious, and the beds were very comfortable. We liked the location and even without staff on site, it worked seamlessly. It was a great place for our family of four to stay!

Incredible place,despite of the absence of the personel in person- full contact Modern approach with code access to rooms with details from past history seen everythere

The only remark- very loud AC on the corridor-may disturb sleep at night i

Unique, comfortable, easy-access

Great location for East Nashville concerts! We drive in from Memphis and typically stay here so we can walk over to Basement East for a show.

The room we were in needed a little refresh/ update and was smaller room than we stayed in before but was listed as same room type as previous stay.

It's a gorgeous property. It's very comfortable with al the amenities you'd want - a great shower, a great bed.

All good.

My check in experience was only complicated by booking.com. I think I got 12 emails or texts from them before checking in. I finally just called The Russell so I could stop trying to find the right information in an email somewhere. It was complicated and ...a bit stressful to try to find the right email with the information that I needed at check-in time.

See above. Too many emails / texts!!

Great location. Walkable to great shops and restaurants

Cool design and good location in East Nashville.

There is no staff. Cool concept, but in practice you need trash collection. Garbage cans in the stairwells were overflowing the entire weekend we were there with guests' trash that they took out of their rooms. There is single-use plastic water bottles in the rooms, but there is a filtered water tap downstairs. I wish they provided reusable water bottles and mugs for coffee/tea. We stayed on the 2nd floor and could hear upstairs guests footsteps. I'd recommend only staying on the top floor.

Everything

Nothing

Beautiful property built in an d church with stunning stain glass windows. Very clean and quiet. Easy free parking across the street. Highly recommend.

Location was great. I liked that pretty much everything was automated so I didn't have to worry about whether someone would be there when I arrived in the evening to check me in or be there early in the morning to let me check out. I didn't meet anyone in person, but the staff did respond pretty quickly via email when I needed help or had questions so that was great.

The skylight that I paid extra for was basically just a view of the underside of the roof. You couldn't actually see the sky. :(

It’s a GREAT location!!…and a very unique property.

We’ve stayed here 3 times—No complaints.

Mission!!!! 💕 Clean, accommodating, responsive, location, parking, Christmas decor

Absolutely beautiful! I was worried about the location and the non-concierge. Not anymore after staying there. This will be my go to place.

Safe residential area. Parking was easy. The property is beautiful and extremely clean. The Christmas decor was beautiful!

King deluxe room had a real door on the bathroom, not a sliding barn door. Room was cute and cozy, and came with a Dyson fan, coffee maker, snacks/water, and a white noise machine. Lighting was nice and adjustable. Bed and pillows were comfy. Walls were thick.

The church pew as a head board is cute, but tends to create a gap.

It’s close enough to the action that seeing everything was a breeze, but far enough away that I didn’t hear any noise. It’s in a lovely, quiet neighbourhood with a couple of great cafes and bars nearby.

The cold water tap in the room’s bathroom sink didn’t really work. That’s the only complaint I have.

We love the Russell. Our choice any time we go to Nashville.

Love, love this place

The Russell was such a lovely place to stay. The self check-in was so simple and quick. The lobby area is absolutely stunning and the room was so cute. The welcome basket with snacks, water, and koozies was such a nice touch.

The room was surprisingly big and very comfortable. The bathooms were nice and the system of getting in/ out was easy to follow. The whole hotel was set up very nicely in the shared common areas and everything was super clean.

The sound seemed to travel in the hotel. I couldn't always hear other guests but every now and then you would hear coughing or a TV. It wasnt super distracting but definitely there.

Very cute and clean, a quick drive to great restaurants and attractions!

Such a unique and beautiful place to stay! The lobby is gorgeous with the original church windows. It felt very safe with the codes and in a wonderful location. Free parking was a great addition and it took a simple email to arrange our spot. The room was unique and comfortable! We loved our stay!

the historic nature of the building

all perfect

Cool, comfortable, hip! 10 min drive/lyft to Broadway in fun funky neighborhood. Great vibes!

Wish there was a bar!

Extraordinary and hopeful space to find oneself. True individual and human artistic expression in embracing the original church structure and service by delights in added color, functionality at play, warmth of community areas and strengthening community outreach to those in need. A cloud bed and fabulous location on top of it all. Immense appreciation for the design, heart, and care by all who built and warmly attend to this place.

The atmosphere. The size and decor. The special touches - treats and goodies. Coffee station. Luggage lockers. Self-service. The bed was super comfortable!! The neighborhood.

The smell. Overwhelming “cleaning product” smell. The heat pump “heat”. It blew cold air and took too long to heat up to a desired temperature.

It was beautifully decorated and had a very unique yet comfortable style. The room we stayed in was very spacious and included more than enough amenities for our 1 night stay. Beds and sheets were very comfortable. There was also plenty of hot water and pressure in the shower which was a relief as we normally experience issues in other accommodations. Parking is also very convenient since it’s included with your stay and most places will charge extra. It was also very easy to check in and out.

The room we stayed in was very close to the lobby so we were easily able to hear others coming and going. Luckily, it didn’t seem too busy and other guests respected the quiet hours. We never found ventilation in the bathroom which would have been nice but not a deal breaker. Also would recommend removing or replacing the wooden stool/bench in the shower as it seems that it will eventually attract mold/mildew after frequent showering.

Beautifully converted church. Great lobby for relaxing and room 1.7 huge. Lovely touches with tea & coffee and water in lobby. Dyson hairdryer.

Location was ok. Not a lot to do Blue Sky cafe very good.

Clean and bright, decorated well, fun atmosphere

Nothing

The property was so beautiful and in an excellent location!

N/A

Terrific renovation. Everything has been provided: Dyson hair dryer, clothes steamer, local goodie basket, fan, sleep noise machine ...... First good blow dry ever on business travel. Quiet, lovely, and every stay contributes to the local community!.

Very special building and rooms

The bath room door couldnt be completly closed

The location was great - residential, but still walkable to some restaurants and shops. The room was larger than most, and the local treats in the room were a nice touch! The hotel itself is beautiful, and we enjoyed the architectural components.

The bed was pretty firm, that's the only thing I can think of that I might change. Ooh! There wasn't really any staff, which isn't necessarily a negative - it just felt odd. There wasn't anything we needed, but I probably wouldn't choose this type of hotel as a solo female traveler.

It's very cool concept - no person service hotel. The building is amazing , very well maintained and kept clean. Bursts of bright colours and decorations.. Comfy beds, nice strong showers.

I am a claustrophobic , and when we booked the room , there was a little description of it on the site( skylight , king bed) . The room was very small and no windows, except small opening on the ceiling , with inside light.. Like sleeping in the closet, my first night was a nightmare , having a panic attack , struggling with breathing.. I wish there would be more information about the rooms.

Church as they give back to the community!

I think the property was fine

The sheets, towels, and robes were spotless. It was the cleanest place Ive ever stayed in. The treats and wine in the room were a nice special touch. Also it was so convenient to have an ice maker and water machine right down the hall.

It was gorgeous!

The pipe in the ceiling of our room rattled and made a lot of noise when someone used the facilities upstairs.

Gem of a hotel in a lovely church building in a quiet leafy area not far from downtown. Easy check in. Bonus steamer in the bathroom for freshening up clothes!

Nothing

It was a quiet place. Loved the room!!

We really loved the vibe of the place. I loved how they carried the church theme throughout the hotel and room with cathedral mirrors etc. The lobby was beautiful and comfortable to just hang out in. The bed was comfortable! The towels were super soft. They had a Dyson blow dryer. A great assortment of snacks and coozies with the name of the hotel on it. The grounds were beautiful. The little photo booth they had was such a fun touch! Parking right across the street at no extra charge. Walking distance to a ton of places to grab a drink or eat something. The neighborhood was lovely with tons of old historical type homes. Will definitely stay again the next time we are in Nashville. Loved it way more than staying downtown. It was only a short uber drive to Broadway.

We loved everything!

Quirky hotel, great location, parking included, easy to get around from, nice quiet and safe location.

Very nice hotel in a very nice area. Everything was great and we have to mention the shower which is extremely good.

Would have liked to have a window but it didn't bother us that much

Totally blown away by this truly stunning property, a beautiful room, with mini fridge, coffee maker, comfy bed, wonderful bathroom with body wash, shampoo, conditioner and hand wash, Dyson hairdryer, robes, snacks, water the list just went on!

Absolutely nothing!

Gorgeous, unique facility.

The neighborhood is just ok, like many hotel neighborhoods. It is louder than your typical hotel but they provide a sound machine and ear plugs and that did the job perfectly. There were high stained glass windows in our room which were pretty during the day but still let quite a bit of light from the hallway in even with the curtains closed. The curtains are a tad too short. I hung my jacket in front of the window.

Great property and beautiful decor

N/A

I loved the common spaces of this property! The stained glass windows and the work areas are beautiful. Also, the location is great in hip east Nashville.

Our room was a little dark but the bed was very comfortable.

It was a building was very nice. Room was clean.

It was interesting to see how they used the space in this heritage church. Common spaces were great. The ensuite was great, lots of electrical and USB support.

I was shocked when the skylight opened to another room and not directly to the outside. I Couldn't find my preferred news channels on Roku.

The setting and ambiance - nice lobby with coffee facilities

Our room was fairly dark - no daylight

Beautiful building sympathetically converted to a lovely hostel / staffless hotel.

Comfy room, nice goody bag in the room, everything very stylish and sharp