Grand Hotel Parker’s, Naples

Good location a bit away from the main area . Staff were great

Beautiful well maintained

Excellence of service

Amazing breakfast, amazing large room, big beautiful bathroom, staff was incredible too.

Everything

Nothing

Breakfast was fantastic!! Room's amazing!! And location fantastic.

Drinks very expensive. I live in LA and our drinks are expensive...but rarely do I pay 16$ for a beer. Seems too much to me. And the mixed drinks even more...like closer to 40$. Wow.

The views from the room were amazing! The staff was very helpful and friendly. I've never had a bath and a half.....it was great! The beds and pillows I wish I could take home with me!

It seems the AC quits running in the middle of the night. Got a little warm in the room. Not near sightseeing places, you have to take a cab. But ohhhh it is so worth staying here!!! You are away from the noise and the views are truly amazing!

Very comfortable and clean and close location to the Spanish Quarter

Reception staff could have been more helpful, particularly given this is a five star hotel, and we have experienced better service in a four star hotel

Beautiful rooms. Great staff!

Concierge and Front Desk were very good.

Food was good, service in the restaurant was terrible. We had to request basic things multiple times and even requesting a wine list required three requests and took 30 minutes.

The property was well appointed. Beautiful location and view. Absolute luxury. CONSTANTINO that runs the villa was awesome. He could not do enough for you going out of his way in every instance. Having said all that are staying included a wonderful breakfast and they even made dinner for us a couple nights. Which was tremendous. Highly recommend.

Nothing everything was excellent

The concierge team. Marco was spectacular

Location. A bit far from tourist attractions

The staff and the property and food

No spa or pool

Location and rooms

George restaurant which is a Michelin star restaurant was an absolute disappointment. Font know what they are trying to do but Michelin star surely doesn't mean good. Most expensive and worst meal of my entire trip.

Super high quality in everything! Too bad that we are not planning to return to Napoli because we could stay here again and we would be happy for that. Unfortunately Napoli is so soooooo dirty that it’s not attracte at all to return.

Everything was great but breakfast could be improved little bit.

Obviously, the property has a tradition and an inertia from that perspective. I am referring exclusively to the hotel. The George restaurant is outstanding from all perspectives, Chef, quality and Service.

Lack of proper management of the hotel. We experience an unexpected failure of the central digital control system which generated an uncontrollable lights and AC in the room at 02:00 am. When I realize that I can’t control it I called the Reception with the kind request to shoot down the system in the room until day light and to perform an audit further on to fix the problem. It appears they understood, but we wake up in the morning with the AC on with significant intensity and cold. This generated heart problems to everyone, myself and my wife. I reported the problem to the Duty Manager in the morning but he couldn’t care less. This end here, I will never recommend this hotel to friends. By contrary, I suggest to everyone to try the 2* Michelin restaurant. A responsible Manager of the hotel should have put in place procedures for such unexpected technical situations. When you charge these amounts you bear full responsibility of the house.

Comfort, clean and great staff

Lack of a pool and despite the hotel having a great view it is quite a way from the main shopping and areas of interest.

Amazing views from the rooftop restaurant. Excellent service from the staff and amazing decor in the reception and rooms. Very sophisticated room system with lights controlled at the touch of a screen.

Great choice - no trouble at all

Truly wonderful property, magnificent view, fabulous location super friendly and helpful staff. We loved staying at this wonderful Hotel in a prime location of Naples. The food at the rooftop restaurant was just delicious. The staff were so attentive and made us feel relaxed and cared for. Naples is a hectic city with a huge heartbeat, a wonderful surprise for us. And staying at the Grand Hotel Parkers is a much needed relaxed and luxurious haven at the end of a busy day in Naples.

Nothing

A beautiful, well maintained property with excellent amenities. The concierge service is nothing short of exceptional. All the staff are welcoming and extremely helpful.

Breakfast service has problems with order management.

breakfast was amazing staff was amazing and accomodating

great hotel with stunning rooftop

nothing

Clean and modern Staff was very nice and polite. Breakfast was amazing! I will say- i loved how someone came in and set our room for nightime. We for sure will be using your partner hotels

Very clean, good location, helpful staff. Rooms are big, and the bed is very comfortable. Breakfast was good and has many quality options.

Everything

Our room faced a cliff

Breakfast was amazing

Food menu for Dinner , except for the last night I had the entrecôte with sides It was delicious

Great location service breakfast

Beatifully appointed hotel. Hotel team were welcoming and provided ***** service. Views from the restaurant were fabulous for Breakfast and a evening Drink on the balcony.

The hotel was so lovely. The views from our room of the bay and Vesuvius were amazing. I would say that the location of the hotel for this view was exceptional. However it did take a bit of time to get to the main centre of town.

Nothing

Fabulous view of the Bay of Naples whilst having breakfast

The breakfast was Amazing - Very good service - All Ala carte and the VIEW was just Mind Blowing! The Hotel has a good location due to the view but the central areas are 20-25 minute walk.

- For such a premium hotel - Sparkling water should be complimentary. Overall everything was good. No Other comments.

The staff, both at the front desk and at the restaurant, was very friendly and helpful.

Excellent rooms, beautiful view, great restaurant.

Everything was excellent !

A superb Western style breakfast , tasty and generous.

The staff is amazing, we enjoyed a lot their courtesy and attention to details.

A swimming pool would fit into the 5 star description. However, the rest of it is at a high level.

Breakfast is amazing with a wide choice

Breakfast was very good served at a nice varanda or dinning room with beautiful views of Naples.

We loved everything about this property !

Couldn’t say one thing

The Location, the rooms , roof top bar , the food , the staff ! Everything was amazing 😻 We will always come back when we visit Naples

Nothing , it was perfect

Exceptionally clean and well appointed. The staff were very friendly and helpful. The breakfasts were outstanding!

Beautiful property with a great patio view of the Bay of Naples. Best view in the city!

Nothing

Gorgeous views, excellent service and concierge, great food.

Not too walkable to shops or restaurants; but it was still nice to be out of the fray of Naples traffic and tourists.

Excellent breakfast. Staff very attentive, polite and accommodating. Hotel extremely clean and the service was excellent.

Cannot fault the hotel at all. Rooftop bar could do with a little quiet background music during the evenings.

The staff were wonderful nothing was too much trouble. We arrived early and had a meal on the wonderful terrace overlooking the bay while we waited for our room to become available.

This hotel is beautiful and the staff exceptional. It is a little way from the shops and restaurants but there are always taxis outside and they are not expensive.

Efficient friendly and helpful service. Good restaurant recommendations. Amazing view of Naples and Vesuvius from our room and the terrace and 6/f restaurant area for breakfast. Comfortable bed and pillows. Ample storage space in wardrobe and draws.

Sadly their 2 star restaurant George wasn’t open at the time we were there. The location is about 5-10 walk to the nearest metro. Best to take taxis to port and old town to see the sights. We needed to ask for extra toiletries which were supplied.

Beautiful property and staff, very historic and central.

Although very luxurious I think for the money I wish the amenities were a bit better.

I loved staying in my duplex suite, it was spacious, clean and comfortable. The breakfast I ate was amazing, I particularly enjoyed eating my breakfast with the morning view of Mt Vesuvius. I cannot thank the staff enough, they were incredibly helpful in providing me with directions and maps for the city, as well as, dinner recommendations and taxi services. Unfortunately during my stay I became terribly unwell, and I am so appreciative of all the staff that worked on the 2nd of July and especially the staff at the front desk (males and females). They all ensured I was able to rest and monitored me to check that I was ok and constantly assisted me. I wish I had recorded all their names including the young man who collected my bags and the lady who cleaned my room, as I would love to thank them. I loved my stay at Grand Hotel Parker's and will stay here again when I return to Napoli next.

Lovely roof top restaurant and view over the bay. Interior design is one of the kind.

Room was not so clean. Female hair from previous guests were all over the place.

The restaurant was close Sunday and Monday

Staff is extremely efficient, helpful and go above and beyond for you

Absolutely nothing