Motel One Westend, Munich

Amazing motel, cozy design, friendly and helpfil staff, very clean! totally recommend

This room had by FAR the best mattress and pillows we experienced out of the 6 hotels we stayed at in the trip. That alone made it the best. On top on that, it is right next to a train stop which can take you anywhere in the city.

The Hotel is great located.
Very friendly stuff and the Hotel was very clean and cosy.

The staff were very professional and accommodating..

There was nothing to dislike…The staff offered a fan when the hotel AC wasn’t working well enough..I was happy…

Breakfast was fabulous..

a slightly larger room needed for a single guest with lots of luggage…🥲

The staff was an absolute delight. Very helpful and communicative.
The breakfast was a good selection, tasty with vegan options and fresh bakery.

The facilities are old and not maintained properly. No signs of deep cleaning, only the superficial spaces or the facilities that you use directly.
The bed was very unconfortable, the mattress was worn out, the pillows were hard, the air conditioning was not working.
I could hear every single move of the neighbours, no sound proofing.
Very dissappointing in comparison with other Motel Ones chain.

The breakfast was good and the location was ideal for where I needed to be in Munich.

Cosy hotel, nice lobby, nice room with reasonable size, location close to S7 and central station

very good hotel, met all expectation, especially thanks for "dog friendly"
room is not big, but has everything you need. Good and modern bathroom, furniture.
tram station is about 2 mins walk.
City center is not close, about 30 minutes walk.

location is not very touristic, you need to use public transport to go around city.

Nice place at attractive price if you do not need WiFi.

WiFi did not work in the hotel room; WiFi is essential when you're on a business trip.
For this reason I will not return here.

I liked everything, e.g. the kindness and pro of the staff, design and clearness of the public parts of the hotel and the rooms. There was freshness in the air, not the tipical hotel "smell". When I arrived from some program I was thirsty so bad and in the bar there was a free lime-menta limonade, and when I asked some very cold drink the lady offered me a big portion of ice to my glass. If there was a tea in the rooms it could be a 4* hotel easily.

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Comfortable bed and good shower. Had AC but never got cool enough for me due to the high temperatures.

The staff were the most unfriendly and unwelcoming we have encountered. They never greeted us, would not help with a taxi, explain the amenities of the hotel and basically acted like the hotel guests were in the way. We asked for assistance getting food late night after an event and they were not helpful at all. They were downright rude. Our first time visiting Munich and the staff at Motel One Westend gave us the worst impression of the city. Cold and unwelcoming. Hotel facilities were good. Front desk staff both at night and morning were awful. Won’t be back.

Very comfortable and friendly staff

Modern

No kettle, or cup to make hot beverages. Restaurants nearby ain’t interesting. 2-in-1 Body and hair gel.

The hotel's proximity to the nearby music festival was a key factor in my decision to stay there. The staff provided exceptional service, ensuring a smooth check-in process. While the room offered comfortable accommodations for a single guest, it may have limited space for two occupants. Overall, the room met my needs perfectly, offering cleanliness and comfort.

Due to a self-closing door mechanism, the bathroom lacked adequate ventilation with the inoperable or underpowered air purifier. This resulted in a buildup of steam within the enclosed space.

Good quality property, great staff

location not great