Rocco Forte The Charles Hotel, Munich

Location ,staff Wide Breakfast choices Very clean Swimming pool

Very Slow service during breakfast in preparing your table or getting you your orders The bed better be one matress instead of separated 2 putting together

clean and so quiet

One of the best hotel i have visited last 10 years

Nothing

Spacious and comfortable room. Nice decoration, convenient parking although pricey, good restaurant and quality/varied breakfast. Nice and helpful staff.

Hotel should offer rooms with hardwood floor for allergic guests

Superb hotel right in the heart of the city. Beautiful rooms that were immaculate. Every member of the staff delivered impeccable service and exceeded our expectations.

N/A

The location , Quiet clean Room , friendly staff , Good Breakfast

High price

The location was excellent every thing was near us Restaurants market and park The stuff was friendly and helpful all the time starting from reception to all I would like to thank Philip from reception and mohamed and marco

Short stay 🙃

Everything. Best place to stay in Munich Staff are very welcoming Rooms are very clean

Everything was amazing

nothing

Staff went above and beyond - you can tell they have been super trained by the best in the hospitality industry.

We loved everything

First class personalised service, convenient location opposite the park and near the Central station. It is very quiet and clean. The facilities are excellent, beautiful pool and great small gym They even delivered paper newspapers which my husband likes

nil

Staff and service were amazing. the facilities, rooms and food were also incredible. truly a 5 star experience

Room was very beautiful, cleaning service was perfect, breakfast was incredible , best bacon i have ever eat! Also room service and food was amazing. All staff very friendly and helpfull. Later check out was posible . All perfect.

We didnt like spa very much. Because temperature of pool was cold, and we mised some hot jacuzzy bath there. Sure pool should be more heated. Sauna and steam was Ok. Price per night is too high and hotel is a bit far from city center.

the room. the food. the spa. the service. overall the hotel was classic modern and well maintained.

nothing. not a massive hotel, but we liked that.

Actually everything. Exceptionally friendly staff, clean and spacious rooms, great breakfast, superb restaurant and well equipped gym! We will definitely come back!!

a bit pricey

The staff are extremely friendly and helpful. The location is close to the main train station and a short walk to tourist attractions and the main shopping precinct. The room was extremely spacious, clean and tidy. The pool, steam room and sauna are a nice indulgence, but I was really impressed with the inclusion of a clothes spinner in the change rooms to wring out bathers.

best hotel I have ever stayed in.

The breakfast has an excellent choice with buffet options and menu choices too. Staff in the restaurant are friendly and helpful. the food is excellent.

The botanical gardens opposite the hotel are advertised on the hotel website and photos appear to show them but in real life they are dreadful!

everthing

nothing

Lovely staff, amazing room

it was perfect.

the staff and services as amazing

nothing to say everything was perfect

We had heard that this was an exceptional hotel, but it far exceeded our expectations! Our family had two suites over the holidays, and both were very spacious, comfortable and luxurious with so many amenities, like a deep soaking tub and fully stocked mini-fridge. The hotel is within easy walking distance of many of the major sites and near public transportation. Loved having drinks and appetizers down in the lobby bar after a full day of sightseeing. Our grown kids caught bad colds during the trip that worsened in Munich. The front desk staff was so helpful--even offering to go to the chemist and get over-the-counter medications for us (nonprescription). Don't miss this hotel!

Nothing!!

The staff was exceptional as well as the room I stayed in.

Everything especially the food

The room was spacious, clean and nicely organized. Breakfast was the best I had in a hotel. Staff was also very kind. I have to mention Miss Hsiao-Ai Chen for being so cheerful and helpful. Location is good because it's very near to main station and also to Karlsplatz. We stayed as a family and my daughter liked the playground which is located just in front of the hotel, in the park.

Even though we did not use any heating equipment, the room was a bit warm for our taste. ( November ) Breakfast opening time is 7:30 if I'm not mistaken. Could be 7:00. Then, again, not the end of the world.