Casa de la Luz Hotel Boutique, Mexico City

Kind and helpful staff. Fascinating architecture.

Great location, 8 minutes walk to Zócalo, peaceful.. lovely breakfast. High ceilings, spacious, nice decor.

1 inch gap in the front doors not meeting.. facing the bed. No window despite being a better room. Front double doors not being sound proof was disturbing, at times.

Beautiful old building. Comfortable beds. Lovely staff. Great restaurant

Noisy at night. Soundproofing needs work!

I loved this hotel...unique original interiors that have been beautifully restored. Heidi and her team were always available to recommend options and as well the 24hour security was always impeccable. An added bonus was the highly acclaimed rooftop bar and restaurant...fabulous food at reasonable prices in an attentive but reelaxed atmosphere. Breakfast was excellent every morning...good quality fresh choices such as eggs fruit, good coffee and great service..it was lovely to enjoy this outside facing the little square. Hope to be back one day

Can't think of anything

I thought the breakfast was nice and simple it wasn’t overwhelming. The waiters were friendly as well.

One our robs had a stain on it. The shower was missing the tile part where you can put your shower things on it. Also, it be nice if the room had a fridge.

The staff in the hotel and breakfast were wonderful, especially at the front desk.

The restaurant on the roof was okay, but not great

Although not QUITE as breathtaking as the website/booking photos, it is LOVELY. Very clean, incredibly comfortable bed, good shower with hot water and excellent pressure (though we had to aim the nozzle at the wall to avoid massive leaks onto the floor), excellent amenities (water upon request, L'Ocitane bathroom products, robes, slippers, outlets on both sides of the bed, etc.) The included breakfast menu was quite large (I had the same thing every day but the offerings were available), the on-site restaurant had a good menu and attentive staff--once we arrived with 15 minutes until closing and they happily served us dinner, and good drinks, plus is very pretty. If I could pick up this hotel and move it somewhere else, I would stay here again. For travelers from the US, breakfast starting at 8 is later than we might expect (with only your in-room teeny tiny espresso machine if you're up earlier), and if you book tours they pick up incredibly early (4-5 am), so depending on your plans, you might not opt for the breakfast included price. The desk/door is staffed 24-7, which is nice, and it was generally quiet at "bedtime" with the exception of a little street noise, which is to be expected. We had a balcony room, which let in a lot of light, and I can't really imagine an interior option.

Obviously it is beyond their control, and I did as much research as is possible before choosing a hotel in another country, but the location is only ok. That particular part of the city (Centro Historico) is, apparently, almost always occupied with people in tents protesting the government (which I support as a right!) However, it makes walking around even trickier than it would already be in a super populated part of the city. I wouldn't choose this hotel if you were traveling with a big group, older folks, or kids, because the area is a little overwhelming to navigate and, depending on your familiarity with traveling, somewhat offputting in the evening. Additionally, depending on what tours you have planned/booked, some don't pick up in that part of town. (Two of our three did, because I chose options with hotel pickup rather than a central meeting site.)

Great staff, beautiful hotel and delicious breakfast.

The outstanding staff and food!!!

I can’t think of anything I didn’t like.

Gorgeous hotel situated in a great location. It was very easy to walk from the hotel and access the main areas within the historic centre, and the hotel were great at helping us arrange a taxi to/from the airport to the hotel. Restaurant on the top floor was great and the staff there were lovely

Georgeous property…beautiful rooms…great breakfast…really friendly and helpful staff…full 10 star stay….great location too…very safe…

Nothing

Beautifully maintained building. Nice rooftop restaurant with good food and drinks, although not much view. Toiletries provided was I’occitaine, much better then what a high end hotel provided where I stayed a few days later. Staff was attentive with good customer service. Breakfast to order was good and came with a fruit plate, choices of juices and coffee

The bedroom door cannot be locked from the inside. You need to instead close another set of wooden doors. Minor inconvenience. Bottled water provided was small (400ml). Although the hotel does provide additional bottles upon request, we bought large bottles for convenience

Second time staying here. Food is incredible for breakfast and dinner, rooms are a good size and comfortable.

Special thank you to Heydi, Roberto, Axel, Francisco, Antonio and Salvador very kind and helpful people during my stay.

Location was very good. Close to the historical centre. Easy walking distance. Breakfast was really good. Front desk staff were very helpful. Excellent restaurant!

Breakfasts were delicious and plentiful. The serving team was professional and very polite. The restaurant upstairs was fantastic.

The hotel was very comfortable , and all the staff were excellent kind and helpful spoke good English It’s Central for tourist locations - a return taxi from / to the airport by the hotel’s diver was $75 and a comfortable ride - We found it noisy in our rooms in the evenings - one evening with a loud party using the bar restaurant above the rooms. On another we heard the loud television from the room next door and dragging / cleaning noises from the bar and restaurant above our room during their closing period. If you go to bed later ( after 11 pm ) you wouldn’t be disturbed and it was peaceful. It was a unique experience in the beautiful building.

We stayed here on our arrival to CDMX and decided to return at the end of our trip, as we enjoyed our stay in this beautiful hotel. The hotel restaurant was excellent and we ate there several times.

I was delighted with the historic building and my room and the staff, the great free breakfast and the perfect location for visiting the historic center by easy walking

Just a note to know. My supervisor suite with balcony was very nice but I noticed most rooms were very small without windows. I don’t think you can tell that from description on booking. I would not have been happy with a room like that. Book carefully!

The staff were super helpful, we received a delicious welcome drink on arrival and the room was gorgeous. Great location as well but room was lovely and quiet

The lock on the door was tricky to use but once we got the hang of it, it was ok

The interior design is breathtaking and does justice to the photos. There are lots of lounging areas, and the first floor lounge especially was our favorite. We were surprised how big our room was and the bed was very comfortable. It can be made to be very dark with the blinders off which was important as we’re light sleepers. The staff was particularly helpful are well versed in English. We were able to leave our luggage with reception prior to check in and post checkin so we could explore the surrounding areas. They provided many tips on how to best make our short 3 days in the city worthwhile, including helping us explore options on how to get to the Teotihuacan pyramids. They were also generous with providing bottles of water - we may have gone well over 20 bottles of water during our stay at no extra charge. Needless to say, the hotel is also located very very central to many attractions in the city, and Uber/Didi was also easy to obtain for further out places.

The key locking mechanism of our room was a bit weird. There is no independent lock from the inside and we had to use the same room key to lock from the inside. We also received only one key and couldn’t get a second so we couldn’t really leave the hotel separately without leaving the door unlocked. The breakfast restaurant was very subpar, as they got every single one of our orders wrong. Service was slow so we didn’t want to send it back as we were already tight on time as it were. Ordered chilaquiles but received what might have been huevos rancheros, and ordered enfrijoladas with chicken but received one with eggs instead. The experience was bad enough that we skipped it the second day and opted for much better breakfast options within the vicinity of the hotel.

Location is excellent, 5 minute walk from the main square. Hotel was beautiful it lives up to its name as a boutique.

Location, only 5’ walk from the main square. Well appointed and spacious room (001). Excellent soundproofing. Quality restaurant on site. Attentive staff. Luxurious bathrobes.

Missing a few luxury touches to justify its 5 star status. Only one hand/face towel, only one hook to hang 2 bath towels and a face towel. Had to ask for a second rubbish bin for the room. They only had one in the bathroom.

In the heart of Mexico City Casa de la Luz shines out . Wonderful Building and history, sensitively and beautifully restored. Wonderful staff who go that bit extra to help and make your stay so fabulous. Many Thanks to all at this Great Hotel.

There is NOTHING not to like.

Hotel staff was exceptional in every way. Very central location. Loved the historic character of the hotel

Breakfast far exceeded expectations in terms of quality and ability to pick from a menu at no cost. Staff was courteous but service was very slow. As tourists, we had schedules to meet, but often had to mention our need for checks and/or quicker service.

The size and decor of the presidential suite in relation to cost. High high ceilings, cool furniture, elevator, big windows, comfy bed.

The bathroom is too dark, one can't even put makeup on in there. It should have more hooks for towels. Towels should be of better quality.

Wonderful place! Amazing building, great attentive, helpful, friendly staff. The breakfasts were excellent, & the restaurant was good for dinner as well. Location was perfect.

Nothing really. Suggest providing a large dispenser of purified water so guests can refill their own water bottles.

The hotel was in a stunning old building, beautifully adapted into into a hotel The room was well appointed and there were several reading areas outside the rooms. The staff were very friendly and ready to do anything for you. Location was great, easy to walk round historic area and to catch metro.

All good

Very clean room, comfortable bed and great bathroom! Included breakfast was delicious and service was great. Friendly and accommodating staff. Walkable to Historic district.

WiFi wasn’t always working.

Amazing breakfast with super attentive service

Nothing it was great!

Great location. Excellent breakfast. Very comfortable room. Staff was always very nice and helpful.

What's not to love about staying in an absolutely beautiful luxury boutique hotel built in the gentrified former estate of Spanish Conquistador Hernan Cortez that is nearly 500 years old. The staff was friendly and attentive, the bed was comfortable and the space is breathtaking...and the restaurants were top notch.

I do not have a single conplaint

Character of the building. Felt you were in a grand old Mexican house. Location was ideal for Zocalo and historic area and close to metro Clean and comfortable. Lovely breakfast. Staff couldn’t do enough for you

The interior design was beautiful! A free cocktail at the bar when we arrived was a real surprise and much needed after traveling all day. The bar/restaurant was gorgeous! Didn’t eat there since we had reservations elsewhere. The staff are very helpful. We also included breakfast with our stay and it was excellent! Our bed was very comfortable, the room well appointed, and clean. The hotel is walking distance to many important spots

The square that the hotel is located is a bit rough.

Staff,building, room,location was Excellent!

Everything was wonderful! No complaints.

Loved this location, we had thought about being closer to the Zocalo but on visiting there, we are really glad we booked this location. Earlier we'd stayed in the colonia La Condesa area and it was fantastic but we wanted to experience something different on our return. This is a great hotel in a beautiful building, breakfast was included and yummy. Huge room, with a seperate sitting area by the balcony.

Noisy but we were in mexico and had gotten used to it. There was a wedding there our first night right outside our door, so ear plugs were used that night. but thats life.

Beautiful building & super centrally located for exploring the Centro area in CDMX. Room had everything needed, enormous bed, premium shower products, pod coffee machine, fridge etc. Staff were friendly and accommodating and the welcome drink in the rooftop restaurant was a lovely touch. Breakfast delicious & staff very attentive. Would recommend if wanting to be in the centre of the city!

There seemed to be a canabis smoking area (maybe protest or demo) in the square infront of the hotel so slightly off putting. I know this would be outside of the control of the hotel, it itself and all the facilities were great.

Location was fantastic. 5 mins walk from the main square, cathedral and wonderful site Templo Mayor. High class restaurant in the hotel. All around excellent service.

Small hotel, do not expect much extra facilities like a bar or sports room.

Beautiful hotel in a great location. Staff was very friendly and helpful. I didn’t expect the included drinks and breakfast which made our stay so much better!

Beautiful building, amazing staff, nice rooms

Eventhough you done hear any noice from the street, there is noice from one room to another.

Beautiful building and rooms. Beds very comfortable. Restaurants were excellent! And staff was extremely helpful and gracious. Loved it.

Towels.

The location in the Historic District and the surrounding area.

Casa de la Luz is a charming and beautifully designed hotel that made our stay in Mexico City very enjoyable. The staff were incredibly suave and attentive, always making sure we felt welcome and taken care of. We had dinner at their rooftop restaurant on our last night. The food was absolutely amazing—every dish was perfectly prepared and bursting with flavor. To make the evening even better, there was a mariachi group performing, adding a lively and fun atmosphere.

The only downside was a strange smell that came in whenever we opened the window, which was a bit unpleasant. However, it didn’t take away too much from our overall experience.

Everything was perfect. Location and architecture are fantastic

I liked everything

Great staff, great facilities and great food

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We stayed in the Historic Center for one evening on Christmas night until we got a longer stay in a different part of town. It was incredible. Close to everything and very quiet at night. The staff was lovely. The accommodations were incredible. The breakfast was amazing! It was also a very historic hotel which made our first night in town so fun!

There only thing was that the key for the room was a little tricky. You had to lock both sides of the door because we didn't see a way to bolt/latch when you were in the room with the key. Very minor detail

Great location and close to the historic centre Beautiful building Excellent bfast and many option to chose from Very clean Lovely members of staff and very helpful Very comfortable bed and pillows Nice bar and restaurant

It can get noisy within the hotel as rooms are not properly insulated (you can hear people in other rooms, music, staff being noisy at early hours of the morning etc) so if you are a light sleeper this may be a problem Lastly, it is extremely expensive to book the airport transport with them so use uber if you can it will save you some money

Great location and staff

stylish and centrally located with a staff that js warm, welcoming, and very helpful. the restaurant and daily breakfast is also really good..get the chilaquiles!

nothing to mention

Charming and old but clean