Casa de la Luz Hotel Boutique, Mexico City

The staff of the hotel is very friendly. Something to highlight is the delicious breakfast options they offer.

Nothing in particular.

i love the hispanic vibe the hotel gives and near the pick up point for bus tours

nothing

Perfectly located for visiting old city of Mexico with a real Mexico feeling in the surroundings. The hotel is really nice, comfortable. The breakfast is served what comes with some limitations. We loved this place mainly due to historical touch.

Some rooms are with no windows (just doors with glass to the patio) what is very common in such places. Not all rooms are perfectly soundproof.

It was absolutely beautiful and very clean. The staff are at your service 24 hours a day. Breakfast was spectacular. The room was 100% soundproof and the shutters completely block out the light for a short nap. Espresso coffee in the room is great. I would 100% return to his hotel boutique.

Nothing

Excellent hotel in a beautiful palazzo Exceptional staff

The are bear Zocalo is a bit too comnercial but also adds character and context

Nice building and very well equipped. Kind staff

The area, even if in the centre, was not very nice. Few attractive restaurants and bars.

The staff here are the friendliest and most helpful we could have asked for. Roberto, Eduardo and Jorge made such a special effort for us I couldn't be more grateful as they helped our honeymoon start off on the right foot after our original flight was cancelled. Thank you so much. Every single member of staff we interacted with was so friendly, helpful and welcoming. The room itself was lovely, always a delight to come back to after a busy day exploring CDMX, we had the best time!

A beautifully restored colonial era property run by an experienced team

All positive

A beautifully restored colonial era property, well run by an experienced and attentive team

No negatives at all

The colonial building has been restored with real care and love. The team know what they’re doing and are attentive to guests needs without fuss

Despite being located in the bustling centre of Mexico City, the hotel feels calm and tucked away from the noise – thanks in part to the excellent soundproofing of the windows and balcony doors. The staff are outstanding: always welcoming, always ready to help with a smile. And the food at the on-site restaurant? Simply superb.

Heidi ‼️‼️ I love the dichotomy of the hotel and the park. Room service!

No tub

Clean, welcoming and safe! Every staff member was there to assist you with anything you would need. The onsite restaurant is 10/10 for food, presentation and ambiance. The rooms have comfortable, large king sized mattresses, hot showers with good pressure and AC/Heating. Really liked that breakfast was included in our booking! Also, very little noise at night; sirens, music, loud people, etc. Which was a plus! Can't wait to stay again in the heart of Mexico City!

Not the properties fault, but the cannabis club meets in the plaza in front of the hotel. There is good security at the front door and never once did I feel unsafe.

The hotel is in the historic centre which is good for visiting major sites but is quite frantic. It isn’t a great place to wander round in the evening. Fortunately the restaurant on the top floor is excellent and we’d highly recommend.

Fantastic location - walk to everything in Centro historico and also to metro. Breakfast was exceptional and inclusive as well as available till 1 pm! Room large and clean and included bath gowns and slippers. Staff were helpful and spoke English fluently

Had to change room as the first superior room was directly below the restaurant and early morning and late at night they moved heavy furniture across wooden floors - very very loud - the top floor was quiet though

Beautiful property! Incredibly unique and full of character while remaining updated and clean.

The 2nd floor street facing room we had was gorgeous but ultimately proved too near street level to make use of the window/doors in the way we wanted. We booked the room anticipating having the doors open, letting natural light in but the front street area is very populated, leaving us feeling like we were in a fish bowl when the doors were open. In the end, not a huge deal! We will simply book a room on the 3rd floor next time we stay. Perhaps mention on the room description this may be an occurrence with this specific room.

In the heart of Mexico City this hotel is a hidden gem with loads of charm and character

Breakfast area is rather small with limited options

Beautifully renovated house dating back to the 1500s that has been meticulously renovated to maintain the beauty of the original; it was simply charming. In addition, the food at the Terrace restaurant and at breakfast were both excellent! This is one of the best places to eat in Mexico city with innovative menus.

Nothing

Kind and helpful staff. Fascinating architecture.

Great location, 8 minutes walk to Zócalo, peaceful.. lovely breakfast. High ceilings, spacious, nice decor.

1 inch gap in the front doors not meeting.. facing the bed. No window despite being a better room. Front double doors not being sound proof was disturbing, at times.

Beautiful old building. Comfortable beds. Lovely staff. Great restaurant

Noisy at night. Soundproofing needs work!

I loved this hotel...unique original interiors that have been beautifully restored. Heidi and her team were always available to recommend options and as well the 24hour security was always impeccable. An added bonus was the highly acclaimed rooftop bar and restaurant...fabulous food at reasonable prices in an attentive but reelaxed atmosphere. Breakfast was excellent every morning...good quality fresh choices such as eggs fruit, good coffee and great service..it was lovely to enjoy this outside facing the little square. Hope to be back one day

Can't think of anything

I thought the breakfast was nice and simple it wasn’t overwhelming. The waiters were friendly as well.

One our robs had a stain on it. The shower was missing the tile part where you can put your shower things on it. Also, it be nice if the room had a fridge.

The staff in the hotel and breakfast were wonderful, especially at the front desk.

The restaurant on the roof was okay, but not great

Although not QUITE as breathtaking as the website/booking photos, it is LOVELY. Very clean, incredibly comfortable bed, good shower with hot water and excellent pressure (though we had to aim the nozzle at the wall to avoid massive leaks onto the floor), excellent amenities (water upon request, L'Ocitane bathroom products, robes, slippers, outlets on both sides of the bed, etc.) The included breakfast menu was quite large (I had the same thing every day but the offerings were available), the on-site restaurant had a good menu and attentive staff--once we arrived with 15 minutes until closing and they happily served us dinner, and good drinks, plus is very pretty. If I could pick up this hotel and move it somewhere else, I would stay here again. For travelers from the US, breakfast starting at 8 is later than we might expect (with only your in-room teeny tiny espresso machine if you're up earlier), and if you book tours they pick up incredibly early (4-5 am), so depending on your plans, you might not opt for the breakfast included price. The desk/door is staffed 24-7, which is nice, and it was generally quiet at "bedtime" with the exception of a little street noise, which is to be expected. We had a balcony room, which let in a lot of light, and I can't really imagine an interior option.

Obviously it is beyond their control, and I did as much research as is possible before choosing a hotel in another country, but the location is only ok. That particular part of the city (Centro Historico) is, apparently, almost always occupied with people in tents protesting the government (which I support as a right!) However, it makes walking around even trickier than it would already be in a super populated part of the city. I wouldn't choose this hotel if you were traveling with a big group, older folks, or kids, because the area is a little overwhelming to navigate and, depending on your familiarity with traveling, somewhat offputting in the evening. Additionally, depending on what tours you have planned/booked, some don't pick up in that part of town. (Two of our three did, because I chose options with hotel pickup rather than a central meeting site.)