The Central Station Hotel, Memphis

545 South Main, Memphis, TN 38103, United States. (show on map)

Expert reviews

Lonely Planet review:

“Directly across from the FedEx Forum and the gateway to Beale St, this is one of Memphis’ flashiest hotels. Spacious rooms – each with bathtub and separate shower – have all the four-star trimmings and excellent service.”

Telegraph review:

“The Central Station Hotel is perfectly situated to take in the sights and sounds of Memphis, set in a century-old but still-working railway station. Memphis is the birthplace of soul music and Central Station has integrated this legacy into the hotel, combining history with modern technology in unexpected ways.”

Guest rating

This an aggregated customer review rating of The Central Station Hotel, Memphis. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.1 out of 5.0

Ranked 7th in Memphis

129£115$160¥16960C$124A$124HK$1252S$211SFr150¥1016kr1320kr966kr1246

What guests liked

All you need to know

Memphis’s Central Station, situated in the heart of the recently revitalized downtown, primarily serves as a functioning rail and trolley station.

However, with the American rail system’s decrease, space has been made available for a feature of Central Station that will pique your interest: a 123-room hotel, part of the Curio Collection by Hilton. This brand manages to merge local flair and individuality with Hilton’s practiced professionalism.

Be sure to visit the bar dedicated to honoring the musical heritage of Memphis. Also, don’t overlook Bishop, the on-site restaurant that incorporates Southern ingredients and influences into traditional French brasserie cuisine.

A continental, Full English/Irish or American breakfast is available daily.

 

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Location

Recent guest reviews

4.5
Susan

30 May 2022

Fabulous

On trolley line

Room service

4.5
Tracey

19 May 2022

Very cool, very fun and super delicious

Loved the location, trolley access, DJ, Bishop and Eight and Sand were amazing! Staff was SO FRIENDLY and everything was clean and cool!

Very tiny complaint that there was not enough light in our room. The windows are fantastic but it was overcast. Maybe a floor lamp or two? But otherwise awesome!

4.5
Ann

6 May 2022

Fabulous

location and design

4.5
Galen

27 April 2022

Fabulous

Not enough lighting

4.0
Jessica

21 April 2022

Terrific

We had a late dinner at the bar, staff was pleasant very helpful. Food was good. We had breakfast the next morning at the restaurant food and service outstanding

4.0
Stephanie

14 April 2022

Cool Hotel!

The restaurant at the hotel was amazing for all meals! The hotel was within walking distance to many restaurants as well as Beale Street.

There were 4 or us and only 3 towels and we only got one visit from housekeeping for a 3 night stay.

4.5
Keith

9 April 2022

wonderful

classic music theme and location. .

size of rooms.

4.5
Amber

7 April 2022

Fabulous

Decor

Restaurant

4.5
Hunter

1 March 2022

Fabulous

The atmosphere was great! The staff was so friendly at check-in, the bar, and the Bishop restaurant!

The heater made a loud noise and they offered to have someone come fix it. We just turned it down a little and it stopped

4.5
Gary

21 February 2022

tasteful redo of former train station right downtown

Rooms: quirky retrofit of a former train station - rooms on level 2B are especially interesting as they are pieces of the upper lobby Restaurant: French restaurant on first floor is outstanding but you will need reservations- the secret is out Lobby Lounge - is a tasteful redo of a former train station hall; on weekends all of Memphis is there to mix in peace, love, & fine threads. tough to overdress here

parking is not free & valet parking is part time. a car parked on Saturday night by valet is a treasure hunt by owner on Sunday morning

4.5
Jonathan

21 February 2022

The lobby area is super inviting and has a great sitting area to relax with friends and family. The bar staff provided a

Great location close to the downtown shops and local restaurants.

The lobby area is super inviting and has a great sitting area to relax with friends and family. The bar staff provided a great service as they was always checking to make sure we were comfortable and our drinks were replenished.

3.5
Allen

16 February 2022

Pleasant

The water in the shower didn't get hot. And when I asked for clean towels I didn't receive them.

4.0
Darren

30 November 2021

Very good

Great location. Quirky but nice place.

3.5
Deroche

25 November 2021

Pleasant

Close to everything

4.5
Nancy

8 November 2021

We liked the hotel and love the idea of hotels that repurpose old buildings.

Great reinvention of space, loved the details.

The hotel was pricey considering location and size of rooms.

4.0
Alexandra

14 August 2021

Cool 😎hotel

Very unique and great decor! The hotel restaurant was the best!!

When we first arrived we were told we shouldn’t have booked through booking and she was really rude about it. But otherwise the staff was super nice!

4.5
Omar

10 August 2021

Fabulous

Great location, close enough to downtown but still relatively quiet

4.5
Tibra

2 August 2021

2 Night Stay

Great location. Cool modern vibe in an old train station. The beds are awesome!

Snack section was lacking (basic soda, mini bags of chips and kind bars), no late night food service -even though the bar stays open late and the rooms are on the small side. The staff was really nice, but the check in process was slow.

4.0
Ywynai

24 July 2021

Beautiful establishment

Overall the hotel staff was welcoming and helpful. The hotel amenities, atmosphere, and decor were superb! It was also very clean. The hotel manager personally reached out seeking feedback.

They should have informed at the start of my stay that I would need to request a cleaning service if I wanted one. I also had one issue requiring maintenance and they never showed up to address the issue. We ended up resolving ourselves after watching a YouTube video.

4.0
Amy

30 June 2021

Choo choo Central Station

I loved that the Hotel was connected to the Amtrak Train Station and The City Of New Orleans Line. I can take the train from any of the stops along the line to Memphis and stay here then take the trolley all over downtown to see many historic sites.

I wish that the rooms had larger fridges in the rooms they wouldn’t hold my water bottles very well. I also wish they had at least two chairs and a small table in the rooms. Otherwise the property is very nice.

4.5
George

29 May 2021

Fabulous

The location, mid-century yet contemporary with an industrial flair, restaurant was excellent, interior smart and tasteful, clean, plenty of storage, comfortable, and placement of outlets were well-thought out.

Didn't like how the air conditioning was blowing in direction of the bed. It felt like it was blowing in your face.

4.5
Gilbert

17 May 2021

It was great

I did not have breakfast

The price for the room was way too much

4.5
Lee

6 April 2021

Hotel is a great value the staff is very friendly .Room are very large for a downtown hotel.

Place was clean room was great

Loud music playing in lobby could not hear person at check in counter

5.0
Tony

28 January 2024

Exceptional

Great for a overnight stay to catch the Amtrak or to stay when you come back late. Trolley stop out front easy to get around. Near Beale and downtown

Nothing

5.0
Warren

10 January 2024

Exceptional

Spacious, modern comfortable room. Great bar downstairs with awesome staff and music. Enjoyable

Couldn,t get coffee machine to work

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Vending machine (drinks)
  • - Grocery deliveries (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - ATM/cash machine on site
  • - Invoice provided

Activities

  • - Fitness centre
  • - Golf course (within 3 km) (additional charge)
  • - Hiking
  • - Cycling
  • - Nightclub/DJ
  • - Fitness
  • - Temporary art galleries
  • - Stand-up comedy (additional charge)
  • - Walking tours (additional charge)
  • - Bike tours (additional charge)
  • - Happy hour
  • - Live music/performance
  • - Live sport events (broadcast)

Cleaning services

  • - Laundry
  • - Dry cleaning
  • - Daily housekeeping

Outdoors

  • - Sun terrace
  • - Outdoor furniture

Parking

  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink
  • - Emergency cord in bathroom
  • - Visual aids: Braille
  • - Visual aids: Tactile signs
  • - Auditory guidance

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Face masks for guests available
Check availability 129£115$160¥16960C$124A$124HK$1252S$211SFr150¥1016kr1320kr966kr1246