The Lowry Hotel, Manchester

Staff, location, rooms and food

Everything was perfect

The staff were amazing. Very friendly, very helpful, always available to assist.

Limited menu in the restaurant. We stayed for a total of nine nights, so the limited menu in the one restaurant got tired after a while.

Staff interactions were excellent. Some of the best service we've ever encountered.

Aircon like a 747 on reverse thrust.

Better dinner menu Sunday evening

Clean, well positioned and great room. Unfortunately didn’t get a chance to use many facilities, but would definitely stay again. Staff all very friendly and great service!

The gym, the food

We Loved the location of the Lowry - walkable to so many pubs and shopping. The hotel itself is lovely and the food delish! The rooms were very spacious and comfy. I loved snuggling in the cozy robe!! I will absolutely stay here next time I am back in Manchester!

Great location. Fantastic large room. Really good facilities, and above all the friendliness of the staff. They really could not have been any more helpful and cheerful.

Hotel was presented really well with seemingly new and well cared for fixtures and furniture. Staff were “to man” well coached in customer service and nothing being too much trouble.

Location

Being charged for charging my car, should be inclusive if you are paying £32 to park.

The breakfast and dinner were only warm

Reception lady staff who met us at 12.45 on the left hand desk was super friendly and efficient, bar man who served us drinks at 1pm is and food was brilliant so professional and polite, breakfast man who took us to our table about 10 am was brilliant clear and welcoming. Great training Lowry well done!

Hairdryer very weak, paid for a river view but room 407 no visible river,

Beautiful hotel. Great position.

Really comfortable, spacious. Convenient location for the City Centre.

Breakfast was delicious and we really enjoyed our evening meals in the restaurant and bar couldn't have wished for better service

Great breakfast, good variety of foods

Superb room close to city centre Excellent attendant staff

Not their issue, but road works around the hotel are a pain

Great staff, lovely clean room, super comfy bed. Great selection at breakfast

Parking charge is a bit high on top of room cost. Slight disappointment over unwanted ice being added to a drink

Everything

Nothing

The room was excellent, very spacious and all items required were provided.

The food in the bar and breakfast were disappointing.

Very friendly staff

Great property

Within easy walking distance of town centre. Clean and inviting public areas. Very friendly and helpful staff.

There was nothing I didn’t like.

Fantastic hotel room, great front of house staff.

The only reason it’s marked down from a perfect stay is the response to my wife’s nut allergy. This should’ve been handled differently initially, but again the staff were amazing in resolving any concerns.

Absolutely loved the hotel, very spacious and was in a perfect location, everything close by, has parking outside the hotel aswell which was really convenient. Everything was smooth, comfortable and clean.

Loved everything, no issues however certain staff were really rude and treated us poorly, one of the receptionist we spoke to when we had an inquiry first said “yh mate what can I do” not even a hello or how can I help. So some could do with manners but the Arab/moroccan receptionist was really nice.

Lovely luxury bedrooms stunning hotel

Nothing all great

Great location, a lovely hotel not the usual chrome & Mirrors, it’s classy & hugh quality

The staff, the rooms are spacious, exceptionally clean & comfortable, breakfast is very good

Hotel was beautiful and very luxurious.

The property and rooms were immaculate. It felt like a little piece of luxury. Very spacious and comfortable. The reception staff were so very friendly and attentive. They lets us check in early. Gave us a cocktail on the house as we were celebrating our wedding anniversary.

There was nothing we didn’t like.

Room had lovely view of river, bed very comfortable. All amenities worked well. Concierge in morning was very helpful and remembered us from previous visits.

Pressure of water in shower was low. Fridge wouldn't open for us to put our milk in, had to phone down. Charged for upgrade despite being pretty regular guests.

Ideally situated, attentive staff.

N/a

The hotel was lovely and staff could not be more helpful.

The walk into Spinningfields is very run down.

Breakfast was lovely as always

Nothing

Very friendly & helpful staff and parking excellent

Nothing..perfect

Fabulous location. Lovely room with river view

Breakfast let the stay down. Cold plates, cold food.. Such a shame as lovely restaurant

Great for work stay

Problem at desk giving a printed business receipt.

Rooms and bar area . Location good Staff good

Breakfast not the best

Extremely and comfortable. Excellent location

Beautiful hotel. Lovely staff. Big, spacious rooms. Convenient location.

Mattress was way too soft.

Super Friendly Staff Amazingly Clean hotel and rooms cant do enough to help you and all Reception and concierge staff go above and beyond to give you the best experience would not hesitate to reccomend to All.

Everyone who worked there that we met were so welcoming and helpful

Nothing. Everything was perfect

Location, cleanliness, Staff

An exceptional stay at the Lowery, from arrival to departure and everything in between the hotel and staff were faultless.

I loved every minute and will definitely be back for longer next time!

My fave place to stay in Manchester

The room was amazing. The bar was fab and the staff were excellent. Lovely food and nice atmosphere.

I couldn’t get the smart apps working on the Tv so we just watched freeview

All the Staff .large room

It was booked as a golden wedding anniversary which was not noted or acknowledged

Excellent location. Huge bed. Fab room. V good.

Nothing

Stylish executive rooms. Superb location. So close to Kings Road and St Anns square.

Service was slow in the bar in the evening. It was busy night and it didn't spoil our stay.

Excellent location. All the staff were brilliant.

Pillows were a bit soft, shower pressure is poor.

Jsuite was wide with v nice coffee corner to sit in , loved the separated table with a mirror for my makeup & stuff. Location , safety, wide corridors, Soundproofing , clean house keeping , The receptionist Iryne was very helpful assist a lot in knowing more about Manchester .

Small bathrooms , not encouraging breakfast , all selection of bread were not tasty ! Most of dishes has egg smelling .