The Lowry Hotel, Manchester

Staff were all lovely. Room was very spacious. Bed was so comfortable and the breakfast was amazing

Absolutely amazing!!

Having to check out!!

Clean and tidy. Welcoming. Customer service was excellent

Nothing

I was a bit unwell during my stay and the staff really looked after me, including checking in that I was ok and keeping the room clean. Not an ideal stay in those terms but I wouldn't have wanted to be staying in any other hotel under the circumstances.

Great location easy walking distance to bars and restaurants, fabulous size room and facilities, friendly helpful staff from the moment you step into the hotel, your made to feel welcome.

Nothing not to like.

From the onset the quality of service from the gentleman who helped is with our bags and car to the receptionist staff were attentive and professional. Quality of Lowry as a product to the service is exceptional as is the location.

Parking charge is high.

Excellent, clean

Nothing

Loved

Nothin

The riverside suite was superb - spacious and immaculate. The staff were friendly and very helpful. The stay was excellent with an excellent location, and parking is available. The concierge went out of his way to help us. Thank you so much.

The only slight thing that wasn't up to our expectations is breakfast. The buffet wasn't high-quality enough. Hash browns were soggy and fatty, and it was just underwhelming. Staff were lovely though but the food was not a good enough standard.

Fabulous rooms and exceptional service. Spacious, immaculate and indulgent.

The Pet Policy - for other travellers advice, it would be super helpful to make clear that Dog Friendly applies to the bedrooms only. They aren’t allowed in the bar/cafe, only on a slim outdoor terrace which limited what we could do. It’s in Salford where rain is always expected:) That’s fine/understandable - if it’s advised. There is info on the Lowry website if you search but not on Booking.Com - I booked the night before so had trusted Booking.com and unable to cancel on arrival.

Food was excellent and the upgraded room was top class

Nothing

absolutely lovely hotel, plenty of secure parking, staff very pleasant and knowledgeable. Immaculately clean, beds so comfortable.......we will deffinately return 😁

Nothing!

We where upgrade it to one of the first class suites, which was amazing

Nothing

Room upgrade was a huge surprise and one of the nicest rooms I’ve ever stayed in. Clare on reception made the stag even more special. She was very helpful and a delight to talk to. Parking is great here too.

Not much

Comfortable bed

N/A

Stunning room and extremely comfortable bed 🤩

Perfect, central location, attentive staff & immaculate room

Location

Room wasn’t cleaned properly. Dirty tissue left in bathroom.

Fantastic hotel in a good location with very friendly and helpful staff .

Nothing .

Location is brilliant,also I asked for carnations as a late request, and was told don’t think we would be able to honour that request because of the timing, but you what ,, the carnations turned up right in time to the room . Exceptional 👍👍👍

Nothing..

Everything. Especially the staff, who are amazing.

Very little if anything.

Location & lovely staff, always very helpful

Nothing apart from not having a dog friendly area to eat or have a drink inside maybe

Clean very modern and friendly staff

Everything, the size of the room, view, location and on top of all of that very supportive and wonderful staff and reception

None

It is in a very good location , 2 minute walk from Deansgate . Plus the fact it has its own car park is a huge bonus .

Nothing .

The staff were very friendly and accommodating. The room and facilities were exceptional and exceeded our expectations.

Its location is amazing; a beautiful riverside setting right in the middle of Manchester. The rooms are generous and stylish. I really appreciated the sustainability policy of avoiding plastic (the room cards are made of wood/bamboo). The service level is amazing; professional, super friendly, helpful staff. I cannot fault this hotel!

Nothing!

The people make the place . From the valet parking to the reception through to the bar and breakfast restaurant, everyone was happy and helpful .

Second visit, some 15 years apart and still as good as the first visit.

Nothing to complain about

A super fresh and stylish hotel with a very high degree of finish throughout, from the friendly service to the little touches in the room. I would highly recommend.

The thermostat in the room didn't feel very responsive

The room was lovely and really well located. On site parking is a plus.

The breakfast was quite poor. We had the full English and the bacon was tough, the hash browns greasy, the beans were almost just slop, and the texture of the sausage placed itself amongst one of the strangest things I’ve ever eaten.

5 stars hotel, everything is great.

The customer service was exceptional. Shannon checked us in, gave us a fabulous recommendation for a restaurant, and was beyond helpful. Great stay

Very clean and excellent breakfast.

N/A

The cocktail bar, the breakfast and the staff were all standout attributes

Amazing staff exceptional service and attention to detail start to finish

N/A

Friendly helpful staff. Excellent location, lovely large rooms. Very clean. Snells nice everywhere. I would highly recommend

Hotel room, lobby and facilities were all nice. Location was walking distance to our concert venue. I didn't find the bed very comfortable but it wasn't awful either. The ladies at reception during our check in were very nice and friendly.

We got there 25 minutes after the stated check in time but our rooms were still not ready. However, they did give my friend and I one free drink each of our choice as well as some light nibbles while we waited on the terrace for our rooms to be ready.

Very friendly staff, beautiful venue, spacious King Deluxe room, no outside noise, the meal in the restaurant was also very nice.

N/A

Lovely hotel and staff, we had a great time there

Clean

A lot of works next to hotel

We had a junior suite and were very impressed with the room and the views. The staff here are friendly and always super helpful.

Room was comfortable, clean and luxurious

Everything

Nothing it was perfect

Very rare that you stay at a hotel where there is nothing to fault. If I had to single one person out for a special mention it would be the doorman: attentive, observant and thoroughly professional.

The gents’ toilet by the restaurant and bar could have been cleaner at breakfast time.

The room is really big and this place is beautiful

Modern, contemporary, clean

Lovely staff. Extremely clean. Nice location. Lovely food. Perfect really.

The Lowry Hotel is a well-located modern hotel, just a few minutes walk from the central shopping area of Manchester, and close to a wide variety of restaurants. We were given a very spacious room, which was comfortable, very clean, and with very good access to complimentary WiFi. The quality of food and service in the dining room was excellent, and we would highly recommend the breakfast. As a very welcome surprise, a birthday message & chocolates had been placed in the room prior to our arrival, acknowledging my wife’s birthday - thank you most kindly! Overall, we thoroughly enjoyed our two-night stay & highly recommend the hotel to those wishing to celebrate a special occasion.

As a minor point, the bedroom pillows were soft & flat. Whilst it was really helpful to be able to access hotel parking, and particularly in light of the considerable roadworks currently taking place in the surrounding area, the cost of 24-hour parking seemed high. Having said this, city-centre parking charges also seem relatively high!