The Lowry Hotel, Manchester

The room was lovely and really well located. On site parking is a plus.

The breakfast was quite poor. We had the full English and the bacon was tough, the hash browns greasy, the beans were almost just slop, and the texture of the sausage placed itself amongst one of the strangest things I’ve ever eaten.

5 stars hotel, everything is great.

The customer service was exceptional. Shannon checked us in, gave us a fabulous recommendation for a restaurant, and was beyond helpful. Great stay

Very clean and excellent breakfast.

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The cocktail bar, the breakfast and the staff were all standout attributes

Amazing staff exceptional service and attention to detail start to finish

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Friendly helpful staff. Excellent location, lovely large rooms. Very clean. Snells nice everywhere. I would highly recommend

Hotel room, lobby and facilities were all nice. Location was walking distance to our concert venue. I didn't find the bed very comfortable but it wasn't awful either. The ladies at reception during our check in were very nice and friendly.

We got there 25 minutes after the stated check in time but our rooms were still not ready. However, they did give my friend and I one free drink each of our choice as well as some light nibbles while we waited on the terrace for our rooms to be ready.

Very friendly staff, beautiful venue, spacious King Deluxe room, no outside noise, the meal in the restaurant was also very nice.

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Lovely hotel and staff, we had a great time there

Clean

A lot of works next to hotel

We had a junior suite and were very impressed with the room and the views. The staff here are friendly and always super helpful.

Room was comfortable, clean and luxurious

Everything

Nothing it was perfect

Very rare that you stay at a hotel where there is nothing to fault. If I had to single one person out for a special mention it would be the doorman: attentive, observant and thoroughly professional.

The gents’ toilet by the restaurant and bar could have been cleaner at breakfast time.

The room is really big and this place is beautiful

Modern, contemporary, clean

Lovely staff. Extremely clean. Nice location. Lovely food. Perfect really.

The Lowry Hotel is a well-located modern hotel, just a few minutes walk from the central shopping area of Manchester, and close to a wide variety of restaurants. We were given a very spacious room, which was comfortable, very clean, and with very good access to complimentary WiFi. The quality of food and service in the dining room was excellent, and we would highly recommend the breakfast. As a very welcome surprise, a birthday message & chocolates had been placed in the room prior to our arrival, acknowledging my wife’s birthday - thank you most kindly! Overall, we thoroughly enjoyed our two-night stay & highly recommend the hotel to those wishing to celebrate a special occasion.

As a minor point, the bedroom pillows were soft & flat. Whilst it was really helpful to be able to access hotel parking, and particularly in light of the considerable roadworks currently taking place in the surrounding area, the cost of 24-hour parking seemed high. Having said this, city-centre parking charges also seem relatively high!

Staff, location, rooms and food

Everything was perfect

The staff were amazing. Very friendly, very helpful, always available to assist.

Limited menu in the restaurant. We stayed for a total of nine nights, so the limited menu in the one restaurant got tired after a while.

Staff interactions were excellent. Some of the best service we've ever encountered.

Aircon like a 747 on reverse thrust.

Better dinner menu Sunday evening

Clean, well positioned and great room. Unfortunately didn’t get a chance to use many facilities, but would definitely stay again. Staff all very friendly and great service!

The gym, the food

We Loved the location of the Lowry - walkable to so many pubs and shopping. The hotel itself is lovely and the food delish! The rooms were very spacious and comfy. I loved snuggling in the cozy robe!! I will absolutely stay here next time I am back in Manchester!

Great location. Fantastic large room. Really good facilities, and above all the friendliness of the staff. They really could not have been any more helpful and cheerful.

Hotel was presented really well with seemingly new and well cared for fixtures and furniture. Staff were “to man” well coached in customer service and nothing being too much trouble.

Location

Being charged for charging my car, should be inclusive if you are paying £32 to park.

The breakfast and dinner were only warm

Reception lady staff who met us at 12.45 on the left hand desk was super friendly and efficient, bar man who served us drinks at 1pm is and food was brilliant so professional and polite, breakfast man who took us to our table about 10 am was brilliant clear and welcoming. Great training Lowry well done!

Hairdryer very weak, paid for a river view but room 407 no visible river,

Beautiful hotel. Great position.

Really comfortable, spacious. Convenient location for the City Centre.

Breakfast was delicious and we really enjoyed our evening meals in the restaurant and bar couldn't have wished for better service

Great breakfast, good variety of foods

Superb room close to city centre Excellent attendant staff

Not their issue, but road works around the hotel are a pain

Great staff, lovely clean room, super comfy bed. Great selection at breakfast

Parking charge is a bit high on top of room cost. Slight disappointment over unwanted ice being added to a drink

Everything

Nothing

The room was excellent, very spacious and all items required were provided.

The food in the bar and breakfast were disappointing.

Very friendly staff

Great property

Within easy walking distance of town centre. Clean and inviting public areas. Very friendly and helpful staff.

There was nothing I didn’t like.

Fantastic hotel room, great front of house staff.

The only reason it’s marked down from a perfect stay is the response to my wife’s nut allergy. This should’ve been handled differently initially, but again the staff were amazing in resolving any concerns.

Absolutely loved the hotel, very spacious and was in a perfect location, everything close by, has parking outside the hotel aswell which was really convenient. Everything was smooth, comfortable and clean.

Loved everything, no issues however certain staff were really rude and treated us poorly, one of the receptionist we spoke to when we had an inquiry first said “yh mate what can I do” not even a hello or how can I help. So some could do with manners but the Arab/moroccan receptionist was really nice.

Lovely luxury bedrooms stunning hotel

Nothing all great

Great location, a lovely hotel not the usual chrome & Mirrors, it’s classy & hugh quality

The staff, the rooms are spacious, exceptionally clean & comfortable, breakfast is very good

Hotel was beautiful and very luxurious.

The property and rooms were immaculate. It felt like a little piece of luxury. Very spacious and comfortable. The reception staff were so very friendly and attentive. They lets us check in early. Gave us a cocktail on the house as we were celebrating our wedding anniversary.

There was nothing we didn’t like.

Room had lovely view of river, bed very comfortable. All amenities worked well. Concierge in morning was very helpful and remembered us from previous visits.

Pressure of water in shower was low. Fridge wouldn't open for us to put our milk in, had to phone down. Charged for upgrade despite being pretty regular guests.