The Lowry Hotel, Manchester

All of it.

Damage too the room 627 i think it was. No bath robes. Other than that. Brilliant.

Location and secure parking, great breakfast and a really good 3 course Sunday Lunch.

Other 4-5* hotels across the UK offer in room welcome treats, which was a disappointment not to be offered!

Have stayed before. Excellent all round. Not cheap, but worth it.

All good

We stayed the week as my birthday over the Easter weekend. Superb hotel as set away from the main road with a convenient footbridge in to town. Mattress and topper made for a great nights sleep. Fab toiletries and complimentary hot drinks with a local Manchester tea brand included too!

Absolutely nothing

Everything location was great and the rooms were huge.

Nothing loved it all!

All of it, all staff so polite and helpful

Nothing

Loved that they left a teddy in our child's cot, lovely touch.

The bed was twin beds pushed together. Not very comfy.

The room was fantastic. It was as big as expected and was very clean. Breakfast was amazing food was cooked properly and there was plenty of choice. All staff encountered were very attentive and polite.

I have nothing negative to say.

Spacious rooms excellent customer service

N/a

The location The high quality finishes of the room Pleasant staff Small touches that the hotel offered as it was my wife’s birthday

N/A

This was our first stay at The Lowry and we were particularly impressed by the friendliness of the staff. Also, for an overnight stay, we found the room was a good size and very clean.

Modern, quiet, huge bedroom with a great layout. Staff were friendly and helpful. Loved the lounge bar.

N/A

Location and up to expectation

The staff were absolutely brilliant !! Realy friendly and so helpful. The location of the hotel was surprisingly close to the centre, just a very short walk over the bridge, no need to move your car or get a taxi.

My only issue was it didn't have a pool. But the location made up for it.

Excellent hotel very clean and elegant. The breakfast was amazing with lots of options, we ordered from a set menu which was amazing but you could also use the buffet too. Rooms were spacious and very clean

Unfortunately I didn’t get much sleep due to the mattress and pillows being uncomfortable.

Great location, great room, great staff.

Parking only valid till 2pm

Excellent breakfast Helpful and friendly staff Secure carparking Spotless bathroom Good location to visit cathedral and Rylands Library for example and King Street shops

Great

Nothing

The hotel, staff and general facilities were very good. Rooms are very comfortable, spacious and to a high standard.

Breakfast service was not good. It was vry busy and not enough staff to deal with it. We were seated in the bar area, but didnt have the table set up before we sat down and so had no cutlery and had to request this. we were also not given any menus and therefore no options were given other than the buffet. Due to how busy it was, the breakfast buffet was very low on items and so i was unable to have the breakfast that had been paid for as part of our booking.

Location was great - just a quick walk to the shops, bars and restaurants. Great having a spa on site.

The room was spacious, with great decor and amenities. Lovely king size bed, comfortable and clean. Useful products in the bathroom as well. Definitely one of the best rooms I’ve stayed in the U.K. Breakfast menu and buffet options also a plus.

Minor things - Car park slightly pricy £28p/n Brand new TV’s so Netflix not yet set up

The hotel was excellent, the room fabulous. Very quiet and comfortable. The staff in the bar/ restaurant were very friendly and first class.

No negative points.

Breakfast was superb cooked - well done chef and kitchen staff 👌

I can't think of any faults

The room was huge and very confortable, there were plenty of amenities and it was very clean and well-presented. The staff were very friendly when checking in and out, and the bed was very comfortable. The hotel was just a short walk away from the AO Arena, making it a great choice to stay after a concert

The mini-bar auto charging on picking items up didn't seem as well sign posted as it could have been, the prices for which were also hidden at the back of the menu booklet, with a different menu over the top

Location, comfort, value for money being city Centre hotel, breakfast, rooms.

nothing

Beautiful hotel

The friendly staff

We love the lowry it's our favourite hotel when we stay in manchester. Friendly helpful staff. Gorgeous comfortable rooms. Wouldn't stay anywhere else.

Nothing amazing hotel.

The service

Nothing

We’ve stayed here many times over many years when visiting family in the area. Parking is available which is a huge bonus in Manchester City Centre. The rooms are bigger than average and are consistently well kept.

We’ve never had breakfast here as it has not been included in the room rate and very expensive. It would be fabulous if there were a least a coffee stand selling drinks and pastries/muffins in the (huge) lobby - as per American hotels. It would really be a nice touch as the nearest coffee shop/cafe is a walk over the bridge into the main shopping area.

Great ambience and facilities, a hotel that exudes class. Good gym, spa and excellent restaurant. The setting, looking out over the river is lovely.

Great room - great location

Nothing I would improve

A very comfortable hotel with friendly and welcoming staff in a good location.

The parking spaces a little tight

Very attentive staff, superb breakfast. Very comfy beds. Easy parking.

Air con was quite noisy which I mentioned and we got a fan. Disappointed that Spotify didn't work on the TV

I was upgraded, so I cannot comment on the room I was going to have. But the upgraded room was superb!

Nothing I didn't like

Unfortunately television/media did not work. Reported it but obviously wasn’t fixed for our one night stay

From the moment I arrived, the doorman was so courteous and helpful, I arrived early so was unable to check in immediately, but explained I was attending a meeting. The reception quickly took my details and luggage for storage, and advised when I returned that I could collect my room key. The Manager and all staff in the bar were wonderful and very welcoming, and the cocktails were amazing. I look forward to my return.

Wonderful hotel!

Excellent location for town center

Nothing

Everything was fantastic. Excellent customer service by all staff.

Lovely hotel, helpful staff, amazing breakfast

Reception team were friendly and efficient. Really liked the extra touch of calling the room after check in to check we were happy with the room and if we needed anything. The only thing that changed my score from a 10 to an 8 was the arrival at the restaurant for breakfast, 4 staff members walking around and we not acknowledged until the door host came from out the back. The same thing happened to another 3 guests that came in once we had been seated. It felt a little disorganised.

This is about 5th 6th time staying here!! It is superb!! The rooms are beautiful!!

From the staff, to the piano, to the room, to the restaurant, to the environment, just great. Would definitely be back.

Excellent stay! Welcoming staff on arrival called Erick. Really went above and beyond. Little touches like upgrading our room and chocolates with a happy birthday message as it was my husbands 40th.

Birthday trip, staff were helpful and friendly.l made a request for rooms next to eachother as we had 2 - was given connecting rooms which was amazing!

Location and staff

Room was very spacious and the bed was comfortable. The breakfast was amazing

There were no complementary snacks or drinks in the room which is what I was expecting.

Location is excellent

Lovely atmosphere in the whole place. Staff were helpful, friendly and made us feel very welcome and comfortable. Breakfast was exceptionally good and the restaurant food was also extremely good. The location was great and we were able to walk to most places we visited.

That we couldn't stay longer