The Lowry Hotel, Manchester

Excellent location for town center

Nothing

Everything was fantastic. Excellent customer service by all staff.

Lovely hotel, helpful staff, amazing breakfast

Reception team were friendly and efficient. Really liked the extra touch of calling the room after check in to check we were happy with the room and if we needed anything. The only thing that changed my score from a 10 to an 8 was the arrival at the restaurant for breakfast, 4 staff members walking around and we not acknowledged until the door host came from out the back. The same thing happened to another 3 guests that came in once we had been seated. It felt a little disorganised.

This is about 5th 6th time staying here!! It is superb!! The rooms are beautiful!!

From the staff, to the piano, to the room, to the restaurant, to the environment, just great. Would definitely be back.

Excellent stay! Welcoming staff on arrival called Erick. Really went above and beyond. Little touches like upgrading our room and chocolates with a happy birthday message as it was my husbands 40th.

Birthday trip, staff were helpful and friendly.l made a request for rooms next to eachother as we had 2 - was given connecting rooms which was amazing!

Location and staff

Room was very spacious and the bed was comfortable. The breakfast was amazing

There were no complementary snacks or drinks in the room which is what I was expecting.

Location is excellent

Lovely atmosphere in the whole place. Staff were helpful, friendly and made us feel very welcome and comfortable. Breakfast was exceptionally good and the restaurant food was also extremely good. The location was great and we were able to walk to most places we visited.

That we couldn't stay longer

Breakfast was excellent and we had a room upgrade, the room was beautiful and clean, we would definitely stay again.

Nothing

Very nice room and excellent food

Great location

Great location, friendly staff, clean and high quality

Everything. It was beautiful. Shannon on reception was so helpful . She was lovely

Nothing

Space Location Room was quiet

Room was very warm. Lack of gluten free food available

Easy check in Good concierge service

Very nice room Plenty of space

Nothing

The TV turned on by itself in the middle of the night and music was playing From it.

Absolutely amazing stay

Nothing it was perfect

The breakfast was the best buffet breakfast I have had in hotels over the years. The scrambled eeggs were moist buttery,good quality sausages and bacon. Staff were attentive and service was prompt.

Everything

Nothing

Stunning hotel and high end furniture. Very modern

We weren’t told until check in that there was a PLANNED power outage that night for over 5 hours!!!

Good location, large room with good facilities. Staff excellent

The hotel has a nice intimate feel about it.

Pillows in the bedroom did not match the superb comfort of the mattress.

room, breakfast, location

only a small gym, no wellness facilities

We absolutely loved the hotel, staff were exceptionally friendly and accommodating, rooms were a good size with lovely soft bedding, the location was perfect too.

Comfiest bed ever, rooms so spacious and clean. Staff really friendly and willing to assist whenever needed! Would definitely recommend and would return

Wish there was a pool!

Location is perfect, breakfast and restaurant was excellent

Only thing i can think of is the shower power was pretty low

Very friendly and efficient staff

Nothing

I just love the comfort staff and location of this wonderful hotel.I can't wait to visit again.

Nothing....I loved everything about this hotel.

Lovely comfortable room, very nice staff.

Disappointed at lack of biscuits with tea and coffee things and warnings about the automatic mini bar weren't very clear. Room was quite hot.

Everything and everyone

Nothing

Gorgeous hotel, we was greeted by such friendly staff the minute we walked in we arrived a few hours earlier than our check in time to leave our cases whilst we waited but she was so helpful that our room was actually ready when we arrived so she sorted us to our rooms as soon as we got there, nothing seems to much trouble for them they will help with anything you need, our room was spot on, lovely view from our window, toiletries including shower caps and hair ties, robes and slippers, safety deposit box which actually works, silk hangers for delicate clothing, mini bar fully stocked with wine, cider, larger, spirits and soft drinks as well as sparkling and still waters and a snack counter fully stocked with crisps, trail mix, sweets. Nuts, honey, popcorn and chocolate, the tea and coffee that was provided too the tea was so nice, we ordered room service for our evening meal and the lady who brought the food to our room was so polite and helpful, the food was fresh and hot and tasted incredible, same vibe at checking out friendly kind and warm hospitality. Definitely recommend this hotel.

We had no dislikes about this hotel we would definitely recommend to anyone thinking of staying here and we will definitely be making this our new Manchester hotel choice.

Everything . The concierge, Mo, was very welcoming, professional and friendly, as were the upstairs bar staff. Nothing was too much trouble, including ,providing something off the menu. Highly recommend!!

Friendly, good location, quiet, large rooms, easy parking, good gym

Restaurant closed Monday to Wednesday

Stylish, comfortable, lovely rooms, spotlessly clean

Beautiful, comfortable room, with everything we needed. A huge comfy bed. Helpful staff. Excellent and quiet location for the city centre.

Nothing

Staff very friendly. Top quality hotel.

Whole experience good service good room good bed

Nothing

Slightly disappointed I think When we stopped before you could order a full English breakfast it wasn’t a Buffett. I thought the staff in the restaurant were good.

A buffet full English breakfast

From check-in to checkout, everything about The Lowry Hotel was incredible. The moment I arrived, the staff made me feel genuinely welcome. The rooms are massive and the bed was ridiculously comfortable. Breakfast was another highlight. Quality ingredients, perfectly cooked, and served in a relaxed setting with great service. It’s the kind of hotel that makes you want to come back before you’ve even left.

BEAUTIFUL SPACIOUS ROOMS , FRIENDLY STAFF, EXCELLANT LOCATION FOR SHOPPING, AND THE BEST HOTEL BREAKFAST I HAVE EVER HAD!

I WASNT ABLE TO STAY LONGER

Great location and very large rooms. Mo and Luke the two porters couldn’t do enough for us plus they gave us lots of helpful information of the area.

Nothing really only a small thing water and tea bags were not replaced.

Loved everything about it! All of the staff were attentive, kind and friendly whilst remaining professional. The facilities were pristine but not clinical. The bar snacks were delicious and the breakfast was varied, fresh and tasty. Just a great place to stay.

N/A

The luxury cleanliness and comfort

Location is perfect for central Manchester and the staff are helpful and pleasant . Always have a great nights sleep as the beds are so comfortable

Top class

Excellent

Lovely design and finish throughout. Room was generously large and well presented.

Not much.

Immaculate

Nothing really