Kimpton Clocktower Hotel, Manchester

Being inside

Mushrooms

The room was spacious and the bathroom excellent. The room was very quiet and good to sleep in.

Nothing

Staff were lovely. Great facilities. Beautiful room and building.

The staff and the building

Very busy at breakfast so we had to sit in the bar

The staff were friendly and hospitable. The room was spacious and clean. They greeted us upon arrival with ‘good luck’ wishes for our event. So much charm to the building and room.

Our room seemed to be near enough to the street that we could hear when people were walking around late at night or louder cars, however the hotel had ear plugs when we asked and were accommodating.

The building is absolutely fabulous. Great location with a lively bar and great atmosphere. Room was very comfortable and perfect for our needs.

It was all good

Lovely hotel superb staff Nothing to fault This was a second visit and will definitely be returning

quirky, friendly, very clean and comfy

Everything you could want in the room and more, a beautiful hotel

Nothing

The breakfast was lovely and offered a very good selection of options. Additionally, the staff were friendly and took great care of us. I had requested a twin room for my son and me, and we were pleased to find that we each had a double bed. The beds were very comfortable and ensured a great night's sleep.

Unfortunately, the occupants in the neighboring room were quite noisy during my stay, which impacted my experience. I wanted to bring this to your attention so it can be addressed for future guests.

Friendly and professional atmosphere, exclusive ambient and excelente food right in the city center near the railway station.

The stay was too short :)

Room was amazing to massive double beds breakfast was top draw

nothing to dislike

I loved the traditional architecture and staff were so accommodating with every need. The room was lovely and had a wonderful view which didn’t hurt! Breakfast was lovely with a vast variety of options and exceptional service. It also had a games area which was a fun way to relax after a long day. The hotel is a 2 minute walk from Oxford Road Station and roughly a 15 minute walk to city centre, which was convenient for us as we were planning to walk through the city and this was a great way to do that. It’s a great location if you want somewhere that can help you explore the city and get a feel for Manchester. Would definitely recommend to stay and hope you have a wonderful experience!!

staff really looked after us and went above and beyond to ensure we had what we needed.

Nothing! everything was great

Wonderfully furnished and spotlessly clean, the staff are very attentive. We ate at the restaurant which was delicious one evening

The bed was uncomfortable so unfortunately didn’t have a great sleep

Location, parking was very handy and nearby. Cleanliness of rooms. Evening meal was nice. Hotel exceeded our expectations. Would stay again.

Breakfast was nice but cold.

Lovely staff and complimentary drinks from 5 to 6 pm

Noisy - pubs across the road and noisy works being done on outside of building

Central location. Staff polite. Spacious room

As it was an old building needed a bit of repair

Really comfy bed, one of the best I've slept in - had the best nights sleep in a hotel for a long time. Large bedroom, good location. Breakfast had some solid choices and very enjoyable.

Layout of the hotel was confusing much like a maze with quite a lot of walking from the lift and easy to get lost or in the wrong lift. Better directions would help.

Amazing service and stunning hotel

The historic building is beautiful. Large and comfortable room and bed. Lovely bar.

Everything was fine.

Friendly helpful staff. Lovely comfortable bed. Nice bathroom.

All good. Maybe too many steps for me (I can't walk too well)

Beautiful building. Lovely rooms with lovely touches.

Quite expensive.

It was exceptional throughout

The staff were really helpful. We had an issue with noise in the room we were staying with and we were quickly moved and upgraded.

Noise in room 262 but quickly resolved

Staff were lovely.

N/A

very stylish hotel, beautiful sensitive conversion of a wonderful old building-

Absolutely stunning hotel! Beautiful architecture and a truly unique experience

Beautiful old building, breakfast was very good, staff friendly, lively bar and even had a free pool table

Staff, room, breakfast

Room wasn’t sound proof and it was too loud outside our room all night till 3-4am

Room we stayed in did not look like the on I booked online

The room size was great-lovely high ceilings. Staff were very friendly-thank you for the complimentary water when we left! The car parking was really good value for money. We didn’t have breakfast with you-but will next time!

Nothing

Brilliant service in lovely surroundings. So kind and generous in helping us celebrate a new job

Everything this hotel has to offer is fabulous, staff, food and hospitality

There is nothing not to like.

The location is perfect for the train station and the Palace Theatre, the hotel itself is very impressive.

Lovely comfortable room in a beautiful building. Matched feeling like something special for a special occasion.

Nothing

Beautiful property . Liked members happy hour with free drinks

Room quite small for money .

From the reception area to the restaurant to the rooms, everything was spot on. Wish I had stayed longer! The beds were super comfy, the breakfast was lovely and the staff were very accommodating and friendly

Nothing to dislike

Lovely little touches in the room . Staff very obliging . Fab breakfast . Let us in room early

Only gave us 3 towels and 2 complimentary items for 3 adults one child …. Requested extra and they came quickly

We had a lovely stay and the food in Winter Gardens was great. We didn't enjoy the cocktails - French 75 and The Tempest. Very over priced and didn't taste good at all.

Wonderful and central location! Everything I wanted to do was within a 15 min walk (or less) The restaurant was wonderful with lots of veggie options. Not only was the food great but the aesthetics were stunning and the server and hostess were so lovely and kind (I was very jet lagged) The room was large and very comfortable with a deep soaking tub (I assume some rooms would be shower only?!) and a very comfortable bed There is also a charming flower shop attached to the hotel for additional overload on great vibes

This is not a negative but there are some rooms where you need to go up a few small flights of stairs to reach the elevator, if you have accessibility issues just call ahead to request a room that uses the elevator on the lobby level

Lovely place with a fancy reception and bar. It smells amazing, is great for photos, and the gym was super clean with brand-new equipment

The rooms were a little cold. I personally didn’t mind as I prefer a cooler room, but a few of my friends did mention it a couple of times. It’s to be expected though, given it’s an older clocktower building. Breakfast was very mediocre and a high price for £22 wasn’t great, but it’s nice to have the option if you’re tired in the morning stayed for two nights didn’t have it on the second

Excellent Staff

I love this hotel and have been coming to it for years and years, from the days of the Principal takeover and since then once Kimpton took over. Superb location and building fabric / history. I love the rooms, the design, the staff friendliness and the room service dining. Everything about the offer is top-notch.

There are two things I have been disappointed with in recent visits - and both are ownership decisions. One - the dynamic pricing experiment that saw prices of up to £1000 for an extra night's stay being quoted. Two - the recent news about staff conditions / complaints in the Manchester Evening News. Good places need to be authentically good all the way through, especially in a city that has always fought so hard for workers' rights. Very disappointing.

Great unique hotel

Everything fine

Quirky and well decorated. Located on Oxford Road in the heart of Manchester City Centre. Breakfast was very good. Staff very friendly and helpful.

Scaffolding on the exterior.

The hotel had lots of character, fantastic decor with lots of individual touches, very clean, well maintained, thoughtful extras, smells great. Fabulous stay

No clear way to queue to check in/out allowing people to jump the queue as can get busy. There were 3 different desks to check out and I stood in the middle to feed to all 3 desks as what happened on check in yet 3 people were allowed to go to the left hand desk in front of the queue and the receptionists appeared to be oblivious/chose not to address it, a bit frustrating

Not my first stay at his incredible hotel. It is always welcoming and friendly on arrival. The smell of the air defuser is phenomenal in the reception. Rooms are large and always clean. I like to add a little touch either with balloons or some fizz for our arrival so this extra is great and very personal.

The rooms are INCREDIBLE, my only note is for the beds. They move so easily so it would be great to have them secured or have a break on the wheels to stop them from moving. Sitting on the bed to do your shoes to find yourself sitting on the floor wasn’t a great experience (insert laugh emoji) haha.

A lovely ornate hotel, great facilities and service

Breathtaking hotel

Nothing, it’s all beautiful