The Edwardian Hotel, Manchester

The property is absolutely stunning, the pool and spa facilities are exceptional. Perfect location too.

Location . Room provided everything we needed. Such comfortable beds and pillows. Spacious room. All comforts. Staff superb throughout. Very welcoming , professional but not officious.

Nil

Clean, great location, very quiet and comfortable room

One incident with one of the bar staff; we thought we had charged our drinks to our room, however apparently we hadnt. Rather than subtly requesting we settle upon leaving the bar, we were chased and shouted at as we approached the lift. As it was a genuine mistake and it was clear we were staying at the property (we were waiting at the lift) this felt really quite excessive, and quite frankly embarrassing. Mentioned at reception during checkout, but no apology given. Won't be returning as there are many other options in Manchester where we won't been made to feel like criminals.

Wonderful staff - so friendly and helpful. Amazing gym and pool area!

All the staff are super welcoming and polite, the cleanliness is 10/10 and we absolutely love the spa. Always so relaxing.

Nothing

Amazing location, very efficient and pleasant staff

breakfast

bit of a whining noise from outside to the bedroom window area.

The spa and facilities were excellent. The staff were very friendly and helpful. Big room and very clean with a great view.

Beds were firm. Bedrooms not soundproofed well for the outside, could hear generator-like noises on the 11th floor.

Beautiful hotel in a central location. Staff were exceptional especially the gentleman at the concierge. Will stay again on my next trip to Manchester.

Clean, lovely spa

Amazing hotel, staff are extremely welcoming and the spa facilities and staff were brilliant too! Been a few times now and every-time it has been outstanding, easy to get to the centre too from the hotel

Location

No concierge parking

Beautiful hotel and very well equipped rooms

Nothing!

absolutely amazed at the hotel and service. keeping the outside original features, with a lovely modern twist inside. the rooms were lovely and spacious, the facilities in the room were excellent and a bath tub with a separate shower area. all the shampoos/conditioner and body lotions, were of high quality and plentiful. We were upgraded to a premium room, and there was a lovely cake wishing us for our anniversary. very kind and thoughtful. the restaurant food and breakfast was absolutely amazing. the service by all the waiters was amazing, besides the buffet food, they ask you on your table how would you like your eggs made. totally spoilt. the spa facilities are out of this world. it is helpful to book the free areas in advance so they can accommodate everyone at a reasonable time. the sauna, steam room and showers are excellent, but the swimming pool area, jacuzzi feels like you are in a different place. on one side of the wall, they have lovely sleeping beds and resting couches, and on the other side, they have the same cushioned platforms👌👌👌. very high end and lovely pool. overall an excellent experience, great break, will 100% come back again. A special thanks to all the staff and management, from the moment you walk in, to check out. Great experience!

not applicable, everything was excellent

Fabulous hotel and lovely staff

The decor and the room was lovely. Really nice pool and spa facilities. Delicious breakfast and impressive dining hall! Staff friendly. Will definitely return.

Brilliant location, twin room was good size. Gym and pool was lovely.

TV streaming didn't work which was a minor issue and the lifts were a bit slow.

Great hotel

The location is great for my work trip, and great amenities right on the door step.

The only thing i didnt like was how hard the mattress was on the bed.

Everything

Nothing

The spa is gorgeous! Excellent customer service and I do appreciate being able to leave our bags before checking in.

No complaints!

They were able to return my daughters coat, when I accidentally left at the hotel after check out. My daughter loved the swimming pool.

I was not able to get my morning coffee at breakfast as I in least busy part of the restaurant. The staff was not checking my area to see if I needed coffee.

Great location, easy walk to train station and lots of fun restaurants and bars. Friendly staff. comfy beds! really good breakfast buffet!

liked everything!

Everything

Nothing

Easy check in, very pleasant staff Excellent spa facilities. Would recommend.

Location, cleanliness and breakfast.

The bed didn’t suit my back unfortunately. But still good!

Staff incredible and room super comfy!

Nothing!

location and breakfast

Friendly staff and great spa facilities

Staff were really lovely.

We weren't told how we needed to scan the key card in the lift. Just had to work it out ourselves after much confusion! Also the tea and coffee selection was really poor considering such a nice hotel

Loved the spa facilities, breakfast was amazing, room was very nice and spacious, very clean!

So clean, amazing staff, beautiful room, lovely food and a great team of staff

Not one thing

Location is perfect for arriving using the tram from any train station. If attending the AO arena for a band, it is easily walkable. Plenty of places to eat and drink nearby.

Nothing or we would not keep coming back!

I was very impressed- friendly staff, good food, and lovely spa

Nothing

The location

N/A

The location was perfect and the staff were so so friendly. The bed was soooo comfy and the window had electric shutters for black out.

Parking was difficult as hotel had none. The shower was not very nice as the floor around the toilet got soaked.

Great location & quality of the hotel.

Nothing

Location and great service by Danny

The spa was exceptional and rooms were clean and tidy and spacious

Light, airy and spacious with a feel of modern grandeur. All staff were polite, friendly and efficient even the maintenance man at 9pm at night. Great choice of breakfast and all employees attentive and professional, even a new trainee.

You'd expect biscuits or a snack as a welcome in your room. A bottle of water was provided in addition to tea and coffee but that was it. The TV didn't work but maintenance team were able to establish the power cord wasn't even plugged in and instead it was inside the cabinet behind the fridge.

Staff very friendly and make us welcome. Definitely go back again.

Bed too hard to sleep!

Amazing staff that took care of me when I was sick and really made me feel that I am at home with my family Thank so much and I highly appreciate it

Fantastic location, beautiful rooms and lovely staff

Breakfast was very expensive

Breakfast included in room rate

Great location right in the centre of the city. Clean and comfortable room. Very friendly staff. Quality hotel overall.

Nothing

Modern and functional. Spa is amazing. Comfy big bed. Could be a perfect hotel.

Reception upsold a room on the basis that we could check in early. Failed to deliver. Overall let down by poor staff training, As a resident, I was asked if I wanted to see the breakfast menu prices before being taken to the table, in front of my partner. Really?

Great breakfast. Kept us going all day. Very central location for restaurants, night life and theatre. Celebrated my birthday over the bank holiday weekend. Wonderful!

Beautiful surroundings and excellent location

Everything was superb good value for money. Food excellent. We are deff coming back possible for my birthday in October this time 2 nights so we can use spa/pool. This hotel is the best we have been. Highly recommend. The staff were brilliant couldn't ask for more. We loved it last night. The breakfast is amazing lots of choices.

Love this hotel friendly staff!! Definitely go back again!