Apartosuites Jardines de Sabatini, Madrid

Clean, great location. Rooftop area is spectacular

Staff and room size

Nothing

Great location, lovely room, and we really enjoyed our stay. Highly recommended!

The hotel location was wonderful! There was a beautiful rooftop bar. The front desk staff were helpful with restaurant recommendations.

The service at the rooftop bar was a bit slow.

Breakfast was ‘fair’

Not much variety for our Asian palate but we enjoyed the bake beans and French loaf

We liked everything- the location next to the Royal palace, the panoramic rooftop bar, the room furniture and style, the bed, the bathroom, the coffee at the reception, the front desk sero

N.a.

location was fantastic, roo. good and cost good

breakfast was poor and very expensive. Coffee is terrible.. absolutely terrible. No excuse for that. We went to the terrace bar twice and had very poor service. The staff ignored us... they needed to look around and pay attention. We had to shout to them to get served. We left after half an hour as we got fed up waiting. They are busy but serving customers should be top priority, not chatting amongst themselves. Not impressed.

Everything: room was very large & clean; loved the decor and rooftop views!

Instant coffee in room not so good.

The location was perfect. Everything was clean and the staff were extremely friendly.

Nothing.

Great location, right next to Plaza de Espana and walking distance from all tourist attractions in the central area. Cosy and clean apartments with spacious rooms. Quiet hotel with great rooftop bar.

Very sound proof walls and quiet in the room. Nice breakfast.

The pillows vere very high and the AC uneffective

It is well located if you like walking which suited us. The facilities were good and the bedroom comfortable.

I would like a greater variety of fruit available at breakfast.

Location with amazing views to the palace and excellent access to everything including public transport, local parks and food. The terrace is a bonus with great views, food and drinks on certain nights.

The hotel is located in an excellent area for exploring Madrid, right by the Royal Palace. The room was a comfortable size, clean and comfortable. The kitchen worked fine for a cold breakfast every morning and the hotel provided a stovetop espresso maker. The bed was comfortable, the linens of nice quality and the shower pressure and temperature were great. It was nice to have a reception desk that was staffed 24/7. It seems many hotels are getting away from that which I think is a shame. The staff were all very pleasant and helpful.

We did hear a little bit of noise from the people upstairs but it didn’t really negatively affect our stay. The hotel needs to update their list of restaurant recommendations. We went to one that was highly recommended and had a terrible experience. The restaurant has started accepting a busload of tourists every night but haven’t adjusted their staffing. We arrived just before the busload and once they arrived, we were basically ignored. I don’t blame the staff - they were doing their best but it was a very negative experience. We let the reception staff know so hopefully they have updated the list.

The location is excellent! It's very close to the Metro and within walking distance of the city center. The view from the rooftop is stunning, and the room was lovely, clean, and quiet.

Nothing specifically. Everything was great and met our expectations.

the view is great can see the palace directly

I like everything

Fantastic location. Great, friendly, helpful staff.

Second time we stayed there.. and I am now booking a third. If in Madrid, this is our go to place, no doubt

Highly recommend this hotel! The staff was incredibly friendly and helpful, which made our stay even more enjoyable. The location was perfect—very, very walkable to central Madrid, making it easy to explore the city. Everything was spotless, clean, and comfortable. We didn’t end up using the kitchen, but it was well appointed and had everything you’d need. A nice touch was the complimentary sparkling water—such a thoughtful perk! And the rain shower head was absolutely amazing. We had a very early flight and needed to leave for the airport at 3:30 AM, and the staff went above and beyond by preparing a delightful breakfast to-go for us. Such a thoughtful gesture and a perfect way to end our stay. Would definitely stay here again!

Everything was perfect!

Everything. Staff was super polite, location excellent.

Nothing, all was excellent.

Everything! Location, customer service, clean, beautiful, comfortable, etc

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Excellent location, well equipped room and great roof top terrace

Great Location, well priced, breakfast and staff were fantastic. Rooftop bar was superb. Very clean. Couldn't fault anything.

Location is amazing for anyone interested in sight-seing. Rooms were overall clean and equiped with everything needed. A lovely receptionist (I believe her name is May) was very helpful, kind and answered all our questions. We were able to leave our suitcases after our check-out, which was great as we had an evening flight and it saved us a trouble of finding locker for our bags. We are very happy with our stay.

There are not enough places to hang towels in case multiple people are staying in the room - even an additional small hook on the door would mean a lot. Also, an additional chair/seating area would be nice.

Really well kept hotel, in a great location

No problems :)

I liked the location the most. It is close to the metro, which has connections in all directions.

We were a bit disappointed with the cleanliness in the room (there was quite a lot of dust on the floor and elsewhere). At night, we could hear water flowing through the pipes.

The location is very close to the Royal Palace, and the Sabatini Gardens are right across the street. We were lucky enough to get a room facing the street, which was bathed in sunlight and had a beautiful view of the Royal Palace. I imagine the view from the balcony at night in the summer would be wonderful. The front desk staff were very friendly, and the kitchen was fully equipped. The hotel was absolutely lovely; I would love to stay here again if I could.

The only downside is that the mattress is too soft, and I feel some discomfort in my lower back. Thank you.

Very friendly stuff, nice apartments, good location. The free museum was a nice addon.

The windows are letting the street's noise in

Location was fine. We walked to museums and we could not have stayed any closer with a car, without paying a lot.

Great location and having a suite after a long day in Madrid was perfect

Nothing!

When I saw the photos, I thought they were exaggerated - like it was too good to be true. But the room, the rooftop terrace, the breakfast… fantastic! And the most amazing staff - warm, helpful people who made us feel so welcome, like at home, or like truly dear guests. I won’t even look at other options if I ever come back to Madrid (which I would love to do!).

Nothing to think about - it was perfect.

The room was nice and spacious, clean and totally in line with our expectations. Location was also great, and the staff was very helpful

We had an issue with the heating in the room, but the staff was very helpful and tried their best to resolve it to our satisfaction.

Well situated Beautiful views from the rooftop terrace of the palace. Free coffee and tea all day. Fresh water and pastries. Secure.

The terrace was usable but not functioning. Therefore there was no bar.

Clean facility, amazing location and friendly staff

Location. Room. Staff. Quiet. Large rooms.

Location, cleaning and comfortable room. Breakfast is a good option there. The staff are friendly and polite.

Great location, design, clean, parking.

Shower water not hot enough.

The location is fantastic. It’s right across from the Palace, with amazing views, and minutes walk from everything. Absolutely beautiful hotel, the rooms are gorgeous and very spacious and clean. The breakfast was fabulous. As much as you wanted to eat, very generous and excellent quality and a huge variety of breakfast food every morning, both hot and cold and all the drinks you could want. I also loved that we could have tea or coffee all day long. This was very generous. Lovely atmosphere and very nice staff also. 10 out of 10. I would definitely stay here again and would recommend to family and friends.

Well furnished rooms, and breathtaking view of Sabatini garden and the Royal Palace of Madrid.

1. The gym provides an elliptical machine and a treadmill, and low weight dumbbells and a mat. The room is in a basement section removed from the hotel and not covered by heating so it was freezing. There is aircon but set on cooling, and the staff tried but wasn’t able to change it to heating. It would have been workable had the room been warm enough. 2. The lifts don’t stop at reception level so luggage’s have to be carried up or down from the next level.

Perfectly located and spacious rooms. The rooftop bar was really good with great views to the palace

Great place to go with family and friends close to the main attractions

Perfect location, spacious rooms, zero noise, and super comfortable beds.

Paying through Booking was not possible - which is not explained anywhere - and we had to do a transfer to the hotel after checking with Booking the process…

Awesome service, fantastic family room, good breakfast. We had a lovely view of the palace. Warm comfortable rooms.

Wonderful central location with plenty of walkable attractions, restaurants, and stores.

Nothing

Perfect location for tourism - and with a wonderful roof top restaurant view to the palace

In practice no genious discount - I was at genious level 3. Some small practical issues.

Everything was perfect and 100% clean

Nothing

- The location - The breakfast - the size of the room - The staff ( specially Ms. MAY )

N/A

The location was incredible and the room very comfortable. The breakfast was one of the best we had in Spain.

The room smelled like smoke pretty badly. It wasn't their fault, but obviously the person there before us had been smoking in the room. They gave us 50 Euros to compensate.

All was fine.

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Good Location, very nice view of the palace and comfortable room. Amazing car museum

Gym, I expected more