The Laslett Hotel, London

Location is great, rooms are spacious

A bit pricey for a middle boutique hotel, but I guess this bcos of the Notting Hill :)

Very nice big room, unusual for London hotels and very well appointed

Only criticism is that the connections to charging the telephones did not function at all.

The staff, the terrace, the room, the atmosphere

Great property in great location

Nothing

The hotel is pretty, sparkling clean, and comfortable. Staff was very nice. Breakfast was delicious. Extremely convenient to the Notting Hill Gate tube stop.

Not a great place to eat dinner as they have a very limited menu.

Location and staff. Upgraded to a lovely room.

Great location next to Hyde park and Kensington palace. Notting Hill is stunning and great architecture all around. Tube station is literally outside. Staff are extremely friendly and helpful. Breakfast was amazing especially the eggs!

I thinks what your paying for is the location. The rooms are small furthermore considering it’s a 5 star hotel we were expecting kettle, iron and ironing board, we had to ask for these. Also I was disappointed about the minibar which wasn’t complimentary, maybe I’m used to other hotels which I’ve booked where minibar is complimentary. However this aside it was a comfortable 2 night stay and as I booked predominantly for work reasons it did the job.

Great location. Subway on the corner. Near portobello road and market. Excellent breakfast. Very well decorated

The seafty box never worked. Breakfast service slow

Location, staff, aesthetic

Would have preferred room upstairs as opposed to -1

Professionalism and friendliness of the staff Location is great Good choice for breakfast. Smoked salmon was delicious!

The corridors are a little bit dark and dull. Maybe a change of colour?

The location is excellent - very close to both the tube station (Notting Hill) and also Kensington Gardens. Although the room was a little small (not unusual in London) it was beautiful, clean, comfortable and quiet. We only had breakfast one morning, but it was great and priced well also.

Hard to fault this hotel

Stayed here before, high quality and great location.

Location was wonderful - felt tucked away yet minutes away from transportation and all we needed. We loved the ambience and decor in the hotel and rooms. Staff were personable and restaurant, drinks were a nice touch!

No outlet for hair dryer in our bathroom (basement level) made it difficult to get ready. Lighting in bathroom could have been better.

The Location of the hotel was central for what I had planned in doing. To attend the Notting Hill Carnival the area was very safe and the staff was extremely helpful, welcoming and supportive and provided excellent customer service. Service with smile .

I love the art decor in all the areas/bedrooms the background music and the marshall Bluetooth provides attention to detail with some personal touch. The room was well-presentable. The toiletries are amazing, plenty of good quality shampoo, shower gel body lotion and very soft and luxurious towels. The bed was very comfortable. I enjoyed my stay 1000% Special Thank you to all the staff for the above and beyond to enable our stay a very pleasurable occasion. Oliver, you are great you served us breakfast and chatted with us and my Island girl from St Lucia was glad to meet the next Islander (sorry I forgot your name)Great job to you all , you created a good atmosphere and good attitude.

What was very nice, that not only was a crib provider for our daughter but also a little present and her own vanity kit with kids friendly washing products. That was super nice. We love the location "Notting Hill" and "Kensington", therefore the hotel is set perfectly. We will definitely consider it next time we come to London. Reception staff is kind, patient and helpful. Further, big fan of the hotel´s design overall.

two things I would like to mention - the breakfast is slightly overpriced. Good but overpriced, even for London. Secondly, the service in the restaurant needs improvement. As someone who finished an apprenticeship in Hospitality Service, plus a degree in hospitality management I do not that working as waiter is a tough job. But waiting 20 minutes to get the menus when there is only 3 tables, and to forget the one drink order (a bottle of still water), sorry that is not professional and just laziness. I would definitely book another stay in the hotel but not have breakfast or any other meal again.

airconditioning in room 28

Room and bathroom size. Cocktails and meals. Location.

The weather

It was clean, beautifully styled and felt homely and stylish

NA

Was traveling solo and the single room was tiny but very cute. felt larger due to the fact the bathroom was on the mezzanine level. Great location close to the tube. easy walk to markets and shops.

Bathroom was very small with no shower cubicle, just a curtain around a shower nozzle. This resulted in the entire bathroom floor covered with water.

Make sure you don’t get a room in the basement. Apart from that all was good, especially personnel.

Great location, friendly, helpful staff, immaculately clean and good sized bathroom

We were given a basement room - room size was small and no facilities for suitcases in room

Room Location Friendly staff

Nil

Great location. Nice amenity. Nice outdoor terrace. Cool vibe.

Rooms very small.

The staff was incredibly amazing and went out of their way to make us happy!

The team are friendly and super efficient and the location is brilliant