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Ham Yard Hotel, London

One Ham Yard, Westminster Borough, London, W1D 7DT, United Kingdom (show on map)

Expert reviews

CN Traveler review:

“Snug within its own Soho enclave, Ham Yard still feels as fresh as when it opened in 2014, with its procession of fabrics, textures, and fizzy commotion that rebooted the whole concept of the boutique hotel.”

Featured in CN Traveler’s 2020 Gold List.

Guest rating

This an aggregated customer review rating of Ham Yard Hotel, London. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 6th in London

371£330$459¥48654C$358A$358HK$3593S$605SFr431¥2914kr3786kr2772kr3575

What guests liked

All you need to know

Ham Yard Hotel is located at the heart of Soho in London.  The hotel is famous for its vibrance and classical theme on top of offering a luxurious stay during your time at the capital. Close to the Piccadilly Circus, Hamyad is located at the heart of London where you have the chance to visit Buckingham Palace and Big Ben with a mere 20-minute walk.

Featuring transport and valet services, the air-conditioned hotel also had a mini bar in each of its 91 rooms and suites. Offering an onsite restaurant, a bar and 24-hour room service, The Ham Yard Hotel also has a private theatre and meeting spaces that can be hired for private events.

Roof terrace, spa, fitness center, and a bowling alley can be accessed during your stay in the comfortable rooms of the Ham Yard.

Ham Yard Hotel London also provides several amenities like Bathrobe. Some rooms also feature a balcony where you can enjoy an exquisite view of London with a cup of tea.

High-speed internet and on-site shops are also a part of the Ham Yard hotel.  It is quite an exquisite place for your events or stays where you can relax and benefit from all the facilities and services provided.

Location

Recent guest reviews

4.5
Neil

15 January 2025

Fabulous

5.0
William

19 December 2024

Exceptional

3.5
David

15 December 2024

Pleasant

Lovely furnishings, comfy room and bed and Linen, well appointed bathroom Most of the staff were great, especially the doorman and the front desk staff

The breakfast staff seemed a little short tempered. Not all of them but one in particular, who also got our order wrong. We felt like we were a nuisance to her. The bar and restaurant were "ok"...but that's it.

5.0
Matthew

15 November 2024

Exceptional

5.0
Daniel

13 November 2024

Exceptional

5.0
Buzaianu

11 November 2024

Exceptional

5.0
Carla

10 November 2024

Exceptional

5.0
Mark

15 October 2024

Exceptional

5.0
Daniela

9 October 2024

Exceptional

4.0
Jonathan

3 October 2024

Very good

5.0
James

1 October 2024

Exceptional

4.5
Ramash

30 September 2024

Fabulous

5.0
Yue

26 September 2024

Exceptional

5.0
Richard

23 September 2024

Exceptional

4.0
John

23 September 2024

Very good

4.5
Jennifer

7 September 2024

Fabulous

3.5
Derek

1 July 2024

I want to love it but...

1. The bowling alley. 2. Ham Yard is almost identical to the Soho Hotel (also a Firmdale property) but in my opinion less refined, despite being pricier. Ham Yard is trendier I think, and in a very slightly better location but Soho is in my opinion the better choice.

Unfriendly front desk staff. Lots of 'not possible'. We arrived early and asked to be notified by WhatsApp (only had a data sim) when our room was ready. Apparently something that is not possible. They could also not give us an idea when then room would be ready, how hard is it to assign a room and coordinate with housekeeping? Not possible apparently. The concierge and his team on the other hand were fantastic and accommodating in every way. Perhaps management should get the concierge desk to train the front desk on customer service.

4.5
Simon

4 October 2023

Fabulous

Didn’t have breakfast but ordering drinks was a polite courteous service and location was great

3.0
Dieter

27 September 2023

Passable

The room had no Curtains and the lights from other establishments were disturbing

3.5
Chris

24 September 2023

Disappointed for value.

Breakfast and staff at breakfast were great.

Upgraded our room - it was spacious but poorly laid out we had to lift the TV to watch it while in bed. Generally staff good, in breakfast great, but had a rude experience on returning our first night as we said the wrong room number and cause unnecessary comments. I’ve been to the Ham Yard lots for business lunches and breakfasts, never stayed. Normally stay at the Rosewood or Claridges and we wanted to try something different.

5.0
Stephen

13 September 2023

Lovely!

Everything!

No tea/coffee making facilities

5.0
Karen

27 July 2023

Absolutely amazing and we will be back. 😊😊

All the friendly staff going out of there way to help with anything.

3.0
Daryl

19 July 2023

Very pleasant but not at the expected level

Great design with a tremendous location

Food offer and service was not at the same level in the restaurant and bar

5.0
Alan

2 February 2023

Beautiful hotel, great staff

Decor, ambience, friendly staff

Nothing

4.0
James

17 December 2022

great location but expensive

great location, big bathroom and comfy bed

check in took too long, messed up my bill

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out

Activities

  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Bowling (additional charge)
  • - Spa facilities
  • - Fitness
  • - Personal trainer
  • - Fitness/spa locker rooms

Outdoors

  • - Garden
  • - Terrace
  • - Outdoor furniture

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Board games/puzzles

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Electric vehicle charging station

Accessibility

  • - Wheelchair accessible

Miscellaneous

  • - 24-hour security
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
Check availability 371£330$459¥48654C$358A$358HK$3593S$605SFr431¥2914kr3786kr2772kr3575