citizenM Hotel Tower of London

40 Trinity Square, St Katharine's & Wapping, London EC3N 4DJ, United Kingdom (show on map)

Expert reviews

Lonely Planet review:

“Downstairs it looks like a rich hipster’s living room, with well-stocked bookshelves, kooky art, Beefeater knick-knacks and lots of work space. Rooms are compact but well-designed.”

Guest rating

This an aggregated customer review rating of citizenM Hotel Tower of London. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 14th in London


What guests liked

All you need to know

Located on 40 Trinity Square directly above the Tower Hill Underground Station, the hotel is the perfect departure spot for guests looking to enjoy all the excitement and adventure of the city. CitizenM Hotel Tower of London offers guests a wide range of spectacular view due to its location; guests can easily see the beautiful River Thames from the hotel while both The Tower of London and Tower Bridge are seen from the hotel rooms.

The hotel offers chic accommodation options that are fitted with modern facilities and amenities needed for a comfortable stay in the hotel.

The hotel provides quality services such as 24-hour front desk service where guests can get assistance to any issues ranging from ticket assistance to luggage storage assistance.

The hotel offers proximity to some of London’s highlights and landmarks such as the earlier mentioned Tower of London.

The closest airports to the hotel are the London Heathrow Airport which is about 26 km away and the London City Airport which is about 12 km away from the hotel.

The hotel offers standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with free movies, air conditioning, a minibar and a private bathroom which features thoughtful additions such as bathroom slippers and bathrobes. Other amenities such as an iPad which controls the entire room and a mini-fridge are also available in the hotel.

The hotel offers other services such as daily maid service, luggage storage, 24-hour front desk service and a fitness center.


Lowest price guarantee

We partner with and Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.


Recent guest reviews


10 March 2024

Amazing accommodation

great location, efficient processes


7 March 2024


Room automation, location, lobby

Toilet was not clean, elevators not always working


4 March 2024

Most relaxing hub away from the hustle and bustle of London

I loved the mood lighting and meditative music in the room. Very cosy rooms.


3 March 2024

Wouldn’t stay anywhere else when visiting central London

Amazing location, brilliant roof top bar with best views in London, superb breakfasts

No tea and coffee facilities in room


2 March 2024

central location & a stylish welcoming hotel

fab location, stylish, great breakfast & lovely staff



29 February 2024

Very good

Location. Staff friendly and helpful

We had no hot water in the morning of our second night. Staff were sorry but all we had as compensation was a late check out. Needed a shower as we were going home but not till 3 15 in the afternoon. So had to leave by 2pm for our train No tea or coffee available in our room. Always like a tea in the morning.


29 February 2024

Wonderful hotel in perfect location

Fantastic location. Rooftop bar was amazing with views over the Tower of London and the city of London. Cosy room with I pad controlling everything.

The rooftop bar wasn’t open in the mornings so couldn’t enjoy a hot drink with great views.


27 February 2024


Our location was good breakfast was nice.

Had too ask too get room cleaned


26 February 2024

We thoroughly enjoyed our stay but felt that the room could have been larger. Beautifully decorated hotel and friendly s

Fabulous modern hotel with lovely roof bar. Very comfortable beds, very clean. Great location and good transport links.

The room was too small. The bed was very large but was against the wall meaning one person had to climb over the other to get out of the bed. Very high tec lighting system which was silly as you could not turn on the bathroom light without illuminating the whole bedroom which during the night.


26 February 2024

Would stay again, but misses the human touch


Got stuck in Lift i’m very little sympathy, got fed up of doing everything by technology and not being able to talk to people


26 February 2024

Absolutely fantastic

Absolutely fantastic hotel in an amazing location, every single member of staff was so helpful and friendly our room was lovely and clean and I love the iPad controls. We had an amazing stay and cannot wait to return.

Nothing everything was perfect


26 February 2024

Good location and good hotel with friendly staff

Location to the Tower of London

No tea making facilities in bedroom


26 February 2024

amazing weekend

very clean hotel staff were excellent

nothing or my be a kettle in the room


26 February 2024

Great location, great vibe, funky hotel

Hotel had a great vibe!

No coffee facilities in room😩


26 February 2024

It was just great

Just a place you like to get back after the day out. Very small rooms but just big enough and friendly looking that you don’t feel like in a prison cell.

Nothing to complain about.


25 February 2024

Amazing citizenM

De personeel was heel behulpzaam I love the hotel really great location and the view from our room was just amazing ...We will come back for sure.

The room is a little bit small


25 February 2024

Very good

Location, stayed before.


25 February 2024

Great location for a great price!

Great location, right beside the tube station and directly across from Tower of London! Perfect for a short stay in London

Nothing everything was great


24 February 2024


Location and modern vibe

Small room


23 February 2024

Fantastic hotel that brings a luxury feel at a very reasonable price.

So well designed with attention to detail paid on all the little things that make a stay more comfortable.

A couple of extra pillows wouldn't go amiss.


23 February 2024

Really nice hotel and friendly staff great location. Slightly exspensive as we werent in the hotel often but cant compla

Good location close to the tower hill underground. Good amount of pubs and places to eat.

We didn’t get told what number our room was on for the lifts as sometimes places aren’t always as simple as floor 1 means rooms 100 plus. And we didn’t get told you had to use your key card to chose your floor number.


23 February 2024

Fab Fab Fab!

Great location, great decor and style. Fab rooftop bar and lounge area. Loved the king size bed! Easy check in and out with no ques, all digital and everything controlled with a tablet.

Could have done with getting a cup of tea in bed in the morning. No tea/coffee making facilities in the room. Also needed extra pillows and had to ask three times before getting some.


22 February 2024

Very good

Perfect breakfast, location, bed and view on Tower of London from the bed

My daughter who is 12 paid full price for breakfast although she could barely eat anything My booking through was not fully registered ( my daughter was not booked and I could not access my reservation on citizenM system, a fully remote system)


21 February 2024

A really special experience.

Lounge area amazing. Bed really comfortable.

No tea making facilities.


21 February 2024

The best experience I had in London by super price

Control everything from tablet, great bed, shower, easy check-in

nothing, everything was amazing

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar


  • - Meeting/banquet facilities (additional charge)
  • - 24-hour front desk
  • - Business centre
  • - Ironing service
  • - Express check-in/check-out
  • - Luggage storage
  • - Private check-in/check-out
  • - Shared lounge/TV area


  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning


  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet


  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers

Reception services

  • - Invoice provided
Check availability 101£90$125¥13250C$97A$97HK$978S$165SFr117¥793kr1031kr755kr973