Rosewood Hotel, London

Just about everything from the welcome, to nothing being a problem, the incredible staff, chocolates everywhere, the spa - in particular to Lucia who gave the most luxurious massage - the list goes on and on…..

The Rosewood was absolutely gorgeous. Rooms were lovely lots of space and amenities. The staff were excellent - friendly and profession - definitely went that extra mile to make us feel welcome.

Such a beautiful hotel with fantastic decor

Cost!

The property and ammenities were all fantastic.
The staff were wonderful from before arrival to the very end of the stay everyone from the reception, concierge, door and cleaning staff were all so very helpful, nothing was too much trouble.

The pillows were a bit soft, but had we asked for plumper pillows I’m sure it could have been arranged.
The air conditioning was a bit noisy and awkward to change, but I should have listened more attentively when it was being explained to me!

⸻

An exceptional stay from start to finish.

The room was beautifully appointed, elegant and incredibly comfortable. The entire property feels refined yet welcoming, with every detail thoughtfully curated. The food was outstanding, and the bar — ranked among the top 30 in the world — offered an unforgettable atmosphere, perfect for a relaxed yet sophisticated evening.

The Chalet Garden is absolutely beautiful and wonderfully romantic. It was the perfect setting for a Valentine’s dinner, intimate, elegant, and truly special.

What truly elevated the experience was the concierge service. Leo Elbaz-Gelas was absolutely professional, attentive, and exceptionally efficient. His dedication to ensuring everything was seamless made our stay even more memorable.

A stay I would happily repeat.

I truly couldn’t find anything to fault. Every detail was thoughtfully handled.

Filippo the FoM on duty at the time was super gracious and welcoming. He gave us all the information on the hotel and was helpful with recommendations.

Nothing stands out as poor.

Amazing hotel, cannot wait to return!

They we couldn’t stay longer!

Stunning

Location

The team, couldn’t do enough for you. Makes such a difference.

Would be nice if there was a pool

Central Location. Exceptionally quiet. Good size room. Good bath products.

Signage for Sense spa is not the clearest but that’s a minor detail

Incredible location, staff are impeccable. Very special at Xmas.

If had to find something, which is a real struggle.
1. Toilet flush a bit weak
2. Couldn’t check in till an hour later than time

The hotel is lovely - staff fantastic

The room is elegant, comfortable, and serene. The food is exceptional and of high quality. Additionally, the service is delivered by a skilled and attentive staff.

We have stayed many times before at the Rosewood London because we love the central location and the convenience of getting around in London. It’s within walking distances to many main areas such as Covent Garden, China town, Oxford street, Piccadilly etc.
We also love the hotel for its choice of aesthetic interior decorations through the lobby to the individual rooms. It’s simply stunning!
Staff were always friendly and ready to help with a special mention to Anna at the check-in desk. She’s looked after us many times before and it’s always lovely to be coming back to familiar faces at the hotel who greet us with warmth.

We couldn’t fault the hotel in any of our previous experiences but this time upon checking out, we had to wait quite some time for our car which had been parked away from the main door to the hotel but within the hotel’s vicinity (so not far at all). In the end, we had to go out and check ourselves to then realise our car had already been returned and was waiting there. This was possibly due to a lack of communication between the staff? We were told to wait inside but no one came in to inform us that our car had been returned and ready for us. Service was not like this when we drove previously.

We also took notice during this stay that some of the valet parking staff appeared quite cold when we walked past them. No acknowledgement, no smiles or a little friendly nod. It’s Christmas after all but they don’t appear to be in the spirit! We had certainly remembered our previous experiences to be so much more welcoming even when it was not during the festive period.

Both of the points above would probably be minor to some guests but somehow they left a slight bitter taste to our otherwise perfect stay at the hotel.

Lovely high class, top quality hotel
Nothing was too much trouble for the staff

Nothing

The property is absolutely stunning, very impressive

The building is very grand and designed perfectly. Attention to detail everywhere.

Exceptional luxury.

Everything was perfect.

Great location, central

The service
The location

The restaurant

The Rosewood London is a very chic, then again a very cosy place… It is very clean and comfortable. And the noisy atmosphere which you experience in most of the hotels in the mornings - when everyone leaves their rooms and the door bangs with a very loud noise - does not exist here:) Probably due to heavy carpeting.

I liked everything a lot; but the reception was a bit anxious about the standard credit card blockages: We stayed at the hotel for 4 nights and ate all our dinnes at the Holborn Dining Room and had our drinks at the Scarfes Bar. However, reception wanted us to stop by them on our third night (literally at midnight) for the daily cc blockage. I know that this is their procedure; but, then again, I could not shake the feeling that our loyalty to the hotel is punished with the “urgent need of cc blockage in case we escape without paying our last 100 pounds”…:) If we were to do that, we would not have spent the previous ~ 600 pounds which they had already issued… I found this measure a bit disturbing actually.

The decor, the room size, the facilities

It’s beautiful

Nothing

Nice, comfortable modern room in a beautiful old building with character. Scarfe’s Bar was amazing! Super convenient to the theater district.

Beautiful and luxurious with outstanding service

Nothing to dislike

Everything was absolutely amazing!

Zero complaints.

Everything! It was beautiful,
Comfortable and the people were very friendly.

I liked everything about it. No complaints.

Food, location ,service

Noice, mattress is too old

Breakfast is good and the hotel is fantastic. The employees are exceptional

All good

When in London, we always stay at the Rosewood because of the location, the quality of the rooms and the wonderful staff

nothing at-all

Stylish

Silly pricing systems to win a few cents

Super friendly service and nice hotel.

Breakfast was really good quality but the price level was far too high