The Hoxton Hotel, London

The willingness of the staff who stayed late to cook meals after our theatre visit. Thank you.

Lots of choice for eating and drinking in the hotel. Handy for Old St Tube. The price was reasonable for London

The room was very dark.There was nowhere to plug in hairdryer near a mirror, a mirror in the lift up part of the desk would have been ideal. No cleaning at all unless requested which for 4 days seemed odd.

The hotel is well placed for the city and Shoreditch. It has a good lively atmosphere and breakfast OK. Room was small but not unusual for London standards. Only disappointing is that room only has water and tea/coffee and absolutely nothing else to eat/drink

Lack of facilities in the room

Loved staying here, the vibe is excellent and the rooms are so well designed and so much attention to detail.

Nothing. a few suggestions: 1. There was only milk and water in the mini fridge, some other goodies would be nice to have in there 2. The service on the rooftop bar was slow

Fantastic location in a great part of the city. The bar, restaurant and communal areas are all really good.

The room was a bit small and cramped. It could do with some refurbishment.

Lovely and clean

Music too loud more of a younger vibe

+ Incredibly friendly and obliging staff. Extended my check out courtesy of the house, call the elevator for you, welcome you with a smile every time. Way to go! + modern decoration + very comfortable bed and pillows + beautifully decorated bathroom + incredibly nice lobby area to sit, chill, relax, spend time or have some good food.

+ Airco is difficult to regulate. + no yogurt option for breakfast + you hear some creaks and thuds here and there throughout the night

Staff was great , great location, clean and modern

I asked for a quiet area and it was very noisy, it was hard to sleep with a baby with people partying

The location was nice, lovely air con, nice size room, comfortable beds. Restaurant on the roof serve awesome cocktails. Friendly staff on reception.

The toilet for a couple is a bit meh as there's zero soundproofing. Tip just turn the music up

Yes please. I would like to know what/who is Ennismore and what/why they make so many deductions from ones credit card? I know your hotel is associated with them.

The most comfortable bed and pillows. Best sleep in a hotel in a while!

Breakfast service could have been a little better.

Clean room, great blackout curtains. Good location and facilities on site with food and drink

I may have needed to cancel at the last minute due to my caring responsibilities and I contacted the Hoxton to explain a family member was unwell, and there was no flexibility about needing to potentially cancel or understanding. It was a robust stance to their cancellation policy without acknowledging that sometimes things happen and people may need to change their plans for legitimate reasons. There was also tea and coffee making facilities but no milk in the room and no fridge. I felt like it was a bit overpriced for what it was, but still a good place to stay save for the customer service issue referred to above

Great room!

Loved the space

Not having kit for regular routine like brush, toothpaste, shower cap etc.

The athmosphere of The Hox is unique, you can enjoy amazing common spaces at any time during the day to work, to read a book or just to relax. The restaurant on the Rooftop is really good and with a stunning view. The staff is incrediy nice

The room is too very nice and well done but too small

Just all good

Nothing

The front desk staff was great--very helpful, friendly, easy--anything I asked seemed like no trouble at all.

Loud banging in halls with doors slamming open and shut in the early evening. A couple fighting in the hallway in the middle of the night. I kept debating asking for a quieter room but in the end stayed. Room needed a bit more space to put luggage, etc. Even a few hooks would help.

Breakfast, staff, Llama and bed was extremely comfortable

Better mini bar or better options to purchase against the room

location

the room was a bit “sad”

On the pricey side, did not include breakfast

Room excellent; breakfast immense.

Having to ask for more coffee and water for the room.

Great location, the reception staff were amazing. We were going to go to Oxford Street and Westfield and the mentioned the local markets and local restaurants that were excellent.

All good

Hip young vibe, nicely located in Shoreditch, tastefully decorated rooms, friendly helpful service from front staff.

The breakfast was not very good and service not great given the little amount of hotel guests vs staff…not very attentive….waited 10 min for a coffee and food was cold (eggs and avocado toast).

Checkin, staff, problem solving - we'd only booked for one night by mistake - was all fantastic! The location is one of my favourite areas in London (I was actually born nearby) and easy to reach all the cool corners and hangouts!

The room was to the inner yard - allegedly quieter than the street but there was a huge air con unit outside that ran 24/7 - loudly... The room was a little "tired" the desk scratched, remote battery didnt work, and the bed too soft that it slumped towards the head board. All this for the price paid was not expected...

It’s a Hoxton. Very comfortable, lovely common areas.

Understaffed bar and restaurant. Food was so so, very disappointing considering the food offerings in Hoxton Paris and Barcelona.