The Pilgrm Hotel, London

The room was extremely clean and with beautiful things inside. The breakfast was very very good and with very kind and helpful people.

the room was very very small.

Great location to Paddington Station and our rental car drop off. Very close to multiple restaurants and central to bus services. Room was comfortable and cosy.

The rooms are very small, but we were expecting this after our first visit. There is not enough room to open a suitcase on the floor which can be a bit of a nuisance. Our room was located behind the kitchen so was a little noisy but we needed to leave early and this was the closest room to the lift.

Very tasty breakfast, that was amazing! Also, the water was amazing, and the staff was very nice. Location is amazing, as Paddington station is literally around the corner, and lots of nice local restaurants closeby.

It is unclear what's included in the breakfast that you but when booking; it's a restaurant with brunch a la carte and some things were not included (apparently, still not sure which). Also, the heater in the room stayed giving off heat even when turned off completely, so it was very hot in my room.

Location was perfect to explore London in 7-days.

Room size, but the again where would you find generous rooms in London?

Staff,location terrace all great

The room was ridiculously small. I couldn’t put a suitcase on the floor to open it.

Was an excellent location for my meeting in London

Did what it needed to great location for euston a little belter for a one night business trip Staff superb even as i left at 4am brilliant

Bit too many stairs but thats just after a days work

Nice vibe, nice, interesting decor. Lots of healthy plants. Loved that they have a water dispenser. Great to be so close to Paddington Tube and overland stations.

A bit too warm in the room. Also, I would have liked to be able to read the newspaper outside my room, but I couldn't find anywhere with enough lighting for me to read except in my room. It was too cold also to sit around reading in the dining area any time they had the door to the balcony open. Would have liked to have had vegan options on the menu.

Stunning property, great location,staff super friendly. Bed was very comfortable, very clean hotel. Would stay again.

Unfortunately we probably got the only room with no sort of view, only an outside wall. The room got very hot in the night, even with the heater off. Maybe a fan in the room would help for ppl who might need it.

Beautiful and charming old building. Surprisingly quiet. Food and lovely coffee on site. Located across from Paddington which is perfect for getting to any other location.

Rooms were a bit stuffy due to their small size but being aware of this we left the window slightly open when we left and it worked well. It takes a bit of time to get extra supplies (like toilet tissue) but ask in advance and allow for the time to receive. Staff seems minimal which may be why the rooms are so affordable.

Perfect location. Excellent staff and breakfast.

I didn't read carefully to see that there was no air conditioning. It happened to be quite warm. Also, there's no phone in the room. I didn't have my cell phone with me only my husband did. We managed with the fan and cracking the window.

Yards from Paddington station. Lovely decor, helpful staff, wonderful chef and amazing breakfast.

Coldest night of the year and heating didn’t work. Lovely old day windows also let in cold draughts. However staff did provide a plug in heater which worked a treat. Double gazing will never be an option in this type of building, but perhaps secondary glazing may be an option to keep out noise & cold.

friendly staff; easy check-in; comfortable bed; very clean; location was perfect for my needs; quieter than anticipated.

My stay was during a very unusual hot spell and I wished there had been air con in the room.

Great location Quirky Great staff Food and drink outstanding Bed comfy Shower fab Clean

Expensive If not working Lots of stairs

Love the faithfulness to the old style of the building, fairly good size rooms, big bed, decent bathrooms, and the free water bottles and refills are a nice touch.

No reception desk, room didn't get turned over, mugs in the pantry weren't replenished, bed was lumpy and uneven, bathroom was very warm, TV hung at the foot of the bed was awkward, no air con (non issue this trip)

Stylish hotel with a lift, perfect location for trains from Paddington and Heathrow. Friendly staff and good options for food at the cafe/lounge.

Although there is a lift, not all rooms are accessible. I was in a room up and down stairs in K wing so needed to carry my case further than expected. The room also had a constant smell of food/cooking oil - I was perhaps near the back of the kitchen or neighbouring restaurants.

I purposely booked a bunk bed room. I did it as a joke and my husband thought it was hilarious. But the joke was on us because the room was awesome! The beds were super comfortable. The room was small but clean and had really nice little details. The elevator was really small but I didn't mind at all. I know a lot of European elevators are tiny. The hotel itself was really nice and the area is very walkable. A block from Paddington Station which makes getting to a train, the tube, or airport super easy.

Everything was great! The price was a little higher than I expected but that's a small complaint and one I can overlook because of how much we enjoyed our stay.

breakfast was great, and location super

the room was hot with no air conditioning. Street sounds were very noisy.

I liked the comfortable bed with its fresh bed linen, the friendly reception staff, a window I could open myself and the great coffee shop in the foyer. It was perfect for a short overnight stay so close to Paddington Station.

My room was half way between floors so did require the use of both lift and stairs.

Loved the location! The lounge was great.

The check in was not user friendly due to no questions being answered until a host could see you. AI chat would be good. Also, it was a maze! Changes in levels and going outside, down stairs, then around corners one person wide! With backpack and spinner times however many people was troubling.

The breakfast, especially the toffee pancakes, and the overall vibe of the hotel

The lack of airco at the room, which was very hot. The room was very small, good for one person but would feel cramped with two.

That the Duty Manager gave me early access to my room after an overnight flight, much appreciated, thank you! The bed was very comfortable and I liked that the safe was incorporated into the bed frame. Breakfast was great. Ideal location to explore London, just 309 metres from Paddington Station.

I didn’t love the check in process, I had an email asking me to check in online but I was already traveling and I was unable to do this, due to connectivity issues.

location was perfect for me by Paddington station. breakfast had great choices and very good. The staff was pleasant and very helpful.

Quirky.Loved the style

Our room was very small

Breakfast was amazing the lady running the restaurant was fantastic Location was fabulous Room was lovely but had no chair or wardrobe!

I would have liked a chair in my room, a kettle and a fridge, the pantry was fine, but no fresh milk, fridge or snacks! So I wouldn’t really call it a ‘pantry’ The TV was not smart either, but I liked the Bluetooth speaker and the stylish fittings and bathroom.