The Connaught Hotel, London

the hotel is beautiful. The restaurant is very good.

the set out of the bedroom, especially the bathroom. Worst shower I have experienced in all my hotel stays. No attention in the room for the guests. Coffee machine and kettle on request only, which is not mentioned on check in.

Outstanding personalized services

The hotel and staff are wonderful

The additional service charges

Good location

They are currently doing major renovation on the first floor of the property. Our room was right above the renovation and all day long there was sanding, hammering and jackhammering. It was really terrible since we were trying to sleep because of jet lag. They should not rent out those rooms because of the noise. They are uninhabitable. I would recommend calling to see if the renovation is still going on and I would not stay there if they say yes. We could hear it all the way out in reception. Really terrible job by management to be selling those rooms, in particular at such a high rate. Won’t stay here again. Lots of nice hotels in Mayfair.

All magnificent experience. Small rooms but not bothered about it. Would all time recommend you guys. Great job!!

Everything. Luxurious yet welcoming.

Absolutely nothing.

Everything

Nothing

Everything

Nothing

Breakfast was superb but would like an individual station for fruits, yogurt, ham etc

I appreciate that seating in reception is limited but sometimes it is really nice to sit & read a paper whilst watching the world go by.

Nice traditional British hotel in a top location

Perfect location, the staff went above and beyond to help us any which way they could. The food was amazing in the Connught Grill and the Red Room was such a nice chilled private bar! Breakfast was also 10/10 oh and the bed was one of the best we’ve ever slept in!

A bit too dark!

The lobby. For a hotel of this category a so small lobby, with no seats available for one to sit down while awaiting a visitor, doesn’t fit.

No breakfast--- not hungry. Facilities/ staff - - all wonderful.

Nothinh

Everything about our stay was superb. The staff in particular were extremely efficient, courteous and helpful. Couldn't do enough for us. The breakfast was excellent - freshly prepared and beautifully presented. Helen Darroze restaurant was just sublime - the food AND the amazing Service from the team.

absolutely Nothing !!

Location and service

Shower facilities need updating

second time here- its always beautiful, not the cheapest place but quality costs

nothing

Absolutely charming personnel, perfect accommodation, variety of bars and restaurants in the hotel, great calm in the rooms, it feels like a second home. Thank you!

Zero space for smokers, they should have in their inside yard a heated and covered space outside where one can smoke, even if it’s not fashionable anymore.😜

Despite using booking.com to get a very good room rate we were upgraded . The room, bars and restaurants were all fantastic with wonderful staff .

All perfect

Every thing was amazing

Location and the bars

We did not have a kettle to make tea or coffee When we asked for one, we were given the kettle and Nespresso capsules which were of no use No tea bags given as well

excellent Jean Georges breakfast...wonderful service

Everything

Excellent service, room was lovely.

Expensive and no tea/coffee in room.

Pretty much everything - the place is outstanding

I can’t think of a single thing!

One of the best hotel stays ever.

Superb location and style. Staff excellent

Public rooms a little crowded

Everything

Did not eat breakfast but dined in two venues and enjoyed the martini bar all of which were exceptional.

Having coffee in lobby in morning would be icing on the cake

Wow wow wow the service is like one of a kind in this hotel !

Not sure …. All was great to me !