The Savoy, London

The hotel was overall clean, my room was gorgeous and the staff were very friendly.

The luxury king room was fantastic and all the staff were very welcoming

Nothing

The staff are amazing, from the moment you arrive the welcome from the Doormen Genci and Rob treat you like a returning member of the family. Beautiful classy room, with the most comfortable beds and it was immaculately clean. The American bar is iconic and staff are brilliant and the best breakfast in London with again lovely service from Rosalina and Leo.
The Customer relations team were so attentive and in regular touch to ensure we were having a special time
We stayed for a four night stay to celebrate a family birthday and whilst not the cheapest Hotel in London is worth every penny for a special treat .. no one does it better!

Nothing … maybe the wardrobe space could have been slightly bigger

Bed comfy and facilities in it good even though we were at the far end of corridor. Did hear 6am noise each morning outside but suppose that can't be helped in busy city.

Nothing anything would be picky. Pity Reading Room closed at 5.00. Nice room to crash when you've been out an don't want to go to room immediately and other than main foyer area there was no where else for a pit stop.

Erica the lady who checked us in was amazing super friendly and professional, and made us feel very welcomed as it was our first time staying at the savoy would definitely recommend a stay at the savoy to everyone.

Absolutely nothing it was perfect

Fabulous iconic hotel, in a perfect location.
Excellent staff & a great selection of restaurants & bars. Lovely pool.

The stuff was brilliant. They accommodate us fantastically and my wife really enjoyed their birthday at the Savoy.

To be honest, there’s nothing for me to say I liked everything

Awesome from start to finish

Everything

Standards and location

Not being told the restaurant was open to non residents and would need to book on arrival
Ended up eating elsewhere

Everything was first class, as expected from this iconic establishment

I could not find any fault

The hotel was exceptional. The decor was classy and elegant without being pretentious.

All of the staff we met were polite, professional and very friendly.

The American bar and the cocktails they serve are a must for anyone visiting.

We loved our overnight stay.

When we arrived there was only one member of the reception team, meaning we had over a 10 minute wait to be seen.

Although our room was lovely I woke up with a backache and the hubby had a stiff neck from the pillows.

Everything generally great and staff excellent.

The breakfast arrangements were archaic and awkward with so many items attracting extra payments even after the £45 prepaid breakfast rate. Definitely needs a major overhaul asap.

Building exquisite
Location excellent

Accommodation charge added to the bill without been informed

Excellent and helpful staff. Quality rooms and bathrooms.

Everything and All the staff

Nothing

Our stay at The Savoy exceeded all our expectations.
The elegance of our room and the breathtaking view were truly remarkable.

The hotel perfectly blends its rich historical heritage with modern luxury, creating a unique atmosphere.
However, what impressed us the most was the exceptional professionalism and genuine care of the staff — we felt truly valued at every moment.

The level of service, attention to detail, and commitment to guest satisfaction were outstanding.
The Savoy is not just a place to stay, but a truly unforgettable experience.

Wonderful appointed bedroom

Some of the roads around the hotel are inhabited by homeless people

I have stayed quite a few times over last year staying in varied rooms which are always very nice

all the little extra that make the stay that little more special

I love the savoy. Who wouldent it’s such a beautiful hotel.

Nothing to say

We brought our dog and we were welcomed throughout our stay

It was quite difficult to drive to as the roadworks blocked nearby roads

Staff were charming throughout the hotel. The welcome was warm and inclusive. The hotel was immaculate, our room was spotless with an amazing view of the Thames. Loved the American Bar and lunch at the Savoy Grill.

Unfortunately the pool was not in use during our stay which’s was a shame. We were offered to go to an alternative hotel to use its facilities but that didn’t suit us.

The location

Room I had was disappointingly average

The service was great and staff very friendly
The food was wonderful

Spacious Family Room
Great Pool
Friendly Staff / Child friendly
Splendid Ambience/Atmosphere

All food excellent. Staff very courteous. All good thank you.

The service was superb > especially the room service. Could not fault it. Food excellent. Beds so comfortable and room is the quietest in London! So kind to leave chocolate for my husbands birthday. That made his day. The doormen were brilliant too.

The tea was too weak for me. Toast was not toasted enough. We had problems with the final bill and there were extra charges on it, but the receptionist did sort it out. I also think we should have been told about the extra daily service charge of £35.

We stayed in room 832 lovely view
We have stayed at the Savoy a few times now will stay no were else now it amazing
From handing the car to Tony who looks after us every time to all the staff there you all are brilliant nothing to say bad at all

everything

I loved the pool, steam and sauna rooms, the bedroom was very Luxurious and amazing, the hotel was amazing, the bed was very big and a very comfortable nights sleep

The location was perfect,
I loved the pool, steam and sauna rooms, the bedroom was very Luxurious and amazing, the hotel was amazing, the bed was very big and a very comfortable nights sleep

Everything.. it has been re-decorated but still maintained the Savoy style.

Iconic

We went to the American bar - chatted for ages, then as soon as we sat down (empty might I add) we were told that we couldn’t have a drink because of our clothes - please note I was wearing a 2500E Chloe coat and 5000E bag! So hardly shabby but because I had leggings with my 1000E cashmere jumper NOPE.. literally embarrassed and walked out.. luxury is not what it used to be it can be unique and different - keep up with the times!!!
We were staying and was rare op as we had baby sitter.. so was disappointing.

All perfect

Nothing

Beautiful historic building nicely modernized. The detailing is exquisite.