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The Ned Hotel, London

27 Poultry, London EC2R 8AJ, United Kingdom (show on map)

Expert reviews

CN Traveler review:

“Dreamed up by Soho House founder Nick Jones, The Ned has nine restaurants, 15 bars, a spa, two pools and a members’ club. The imposing hulk of a building used to be the headquarters of the Midland Bank.”

Featured in CN Traveler’s 2018 Hot List.

Forbes review:

“When London-based Soho House & Co teamed up with New York’s Sydell Group to resurrect a former bank, glamorous stay The Ned was born. This wasn’t any ordinary bank, though. The 1924 Grade 1 listed building is a remarkable structure, designed by (and named for) legendary London architect Sir Edwin “Ned” Lutyens.”

Guest rating

This an aggregated customer review rating of The Ned Hotel, London. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 21st in London

218£194$270¥28620C$210A$210HK$2114S$356SFr253¥1714kr2227kr1630kr2103

What guests liked

All you need to know

The Grade I-listed building was designed by Sir Edwin ‘Ned’ Lutyens in 1924. Each bedroom at The Ned features elements of design specific to the 1920s and 1930s and includes vintage pieces, richly patterned furnishings and rainforest showers.

The former Grand Banking Hall is host to eight restaurants that serve a wide range of cuisines, from Britain to Northern Italy, North America to Asia.

Six private hire rooms and two terraces are at guests’ disposal and are among the building’s most elegant spaces. They all benefit from natural light, period features and have a dedicated reception area.

At a surcharge and subject to availability. guests have access to Ned’s Club Relax with a 20 m indoor pool, a sauna, steam room and Moroccan hammam, along with Ned’s Club Active’s 620 square meter gym, three exercise studios and boxing gym.

The property is within a short walk from St. Paul’s Cathedral and within 15 minutes from Oxford Street and the West End, by tube. Bank Station also offers a direct DLR connection to London City Airport, which can be reached in 30 minutes.

The city of London is a great choice for travelers interested in city tripscity walks and history.

 

Lowest price guarantee

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Location

Recent guest reviews

4.5
A

12 October 2024

very nice

very nice staff, nice room, very clean. a variety of options for room service. nice atmosphere in restaurant. good location, area is not too busy but commutable distance to anywhere you would want to visit via tube. I would stay again when i visit london

5.0
Marilyn

10 October 2024

Great hotel with a wonderful atmosphere.

A great hotel with a brilliant evening atmosphere. Staff very friendly and efficient. Location perfect for us.

5.0
Bladen

5 October 2024

Exceptional

The historical nature of the building and the live music.

The restaurant and bar area were extremely busy. Hard to find a spot.

5.0
Emma

2 October 2024

Exceptional

Beautiful rooms, great location

I think for the price of the room, you should be shown to your room with your bags rather than pointed in the direction of a lift and sent on your way.

4.0
Linda

1 October 2024

Impressive property

Lovely room but it should be for £735 for one night! Good food and loved the band and dancing in the main bar area

Reception staff didn't seem to know what they were talking about sometimes! I stayed on a Sunday night and was going to be charged an additional amount to enter the Vault but the Vault is closed on Sundays!

5.0
Barraclough

30 September 2024

All elements of my stay exceeded expectation with the Ned being a beacon of excellence within hospitality

Excellent preservation of the building and celebrating its origin. The standards were extremely high and the team were clearly passionate about their working environment

Reception being so far back for the hotel was somewhat disappointing. Whilst the doorman were exceptional and made us feel welcome, a host stand or reception area upon entry would be beneficial to support new visitors.

5.0
Valerie

30 September 2024

Stunning as ever

Breakfast was beautiful as was the rest of the stay

Our room was rather noisy as there was a party going on near us

4.5
Rosalind

30 September 2024

Fabulous

Lovely furnishings Comfortable and clean Excellent service Good choice of restaurants Live music

Lack of seating for drinks on an evening

3.5
Harry

30 September 2024

Wonderful hotel, one of the most stunning buildings in London and an umatched ambience.

The atmosphere and vibe of the hotel is amazing, the live music is the reason we go back every year. Below I have some negative feedback, which in any other hotel I wouldn't be so vocal about, it's just because it's such a special place with such amazing restaurants and ambience that I really do want it to be the best it can!

However, we were very disappointed with a couple things. Firstly, the room was quite noisy, we were provided with earplugs which helped. Secondly, the air con didn't work at all, and the room got quite hot, however I'm sure their concierge would have sorted it as they were very helpful, but I didn't want to call at 3/4am. Finally and most importantly, being charged £18 service upon checking out has left a really sour taste. The rooms aren't cheap by any means, cheap tricks like adding extra costs really reduce a companies integrity to me. I would MUCH rather pay £50 more for the room, with comfort that everything is included, than be charged for random bits here and there. I have stayed at 1 other place that had a service charge for the room, they told us it was optional BEFORE checking in, not just chucked it on when checking out without telling us if it's optional or not. Note: It did say this would happen on an email from booking.com which I missed, entirely my fault, but regardless, not something I expect to happen. Additionally, the wording on the spa access is unclear. Here is the quote "Please note you can purchase a day pass to our private member’s spaces Ned’s Club Spa and Gym, at £15 per person per day. Without this, your reservation does not include access to Ned’s Club pool". To me, the last line that states no access to the pool, implies the without a day pass you could still access the gym and spa, just not the pool. It SHOULD say, 'without this, your reservation does not include access to the pool, spa or gym' but it doesn't. All in, the room is otherwise good value until you have to add on paying for spa / gym access and a service charge. My advice is to charge an all in cost, I absolutely do not want to be thinking about paying for additional features that should be standard well after already paying for the room.

5.0
Vicki

30 September 2024

Amazing ned stay

luxury hotel with amazing decor and fabulous service, fabulous location and would stay again.

n.a

5.0
Russ

23 September 2024

Generally a good experience

Central location ,atmosphere staff,restaurants were great. We had an evening meal at Millie’s served by a great waiter called Lav, who made our experience that bit better.

Pillows were a little flat, filling up the water tank in coffee maker burnt back of my hand on the kettle in the coffee station in the comfort room 333 Plug in the sink didn’t close The lighting in the hotel and rooms was very dark, having limited sight this made it difficult for me to see the menu and my food and also made it difficult for applying my make up. We booked in at Lutyens, then, after we had gone out for a walk we received a phone call to say that our booking was not possible, so the member of staff from Lutyens went round all of the other restaurants to try and book us an alternative, which we appreciated but all of which we found a little disappointing. We did enjoy our meal at Millie’s saved by the excellent service by the staff.

5.0
Hoda

22 September 2024

Highly recommend, very pleasant stay,

Decor is top notch, bed was comfortable and the whole stay felt very luxurious. Staff are extremely nice and helpful. Great amenities from the pool/ spa to rooftop bar. Amazing lounge with entertainment. Room was beautiful with plenty of space. Location is very central.

All was superb!

5.0
Lindz

22 September 2024

Amazing

Everything especially Sunday roast

We booked a four poster bed for my partners birthday, but when we arrived no four poster bed and mentioned it to the reception team and they just said sorry

3.5
Richard

14 September 2024

Great NED vibe but behind the curtain standards going down (like the room cleaning never happened despite asking several

The vibe in the downstairs areas is always great. We also like the spa and the massive gym.

Unfortunately the standards are waning whilst prices going up

5.0
Terry

9 September 2024

Exceptional

Everything

4.0
Mark

9 September 2024

Second time at the Ned

The ambience in the main lobby is a rival to any top hotel in the world

The food. We have stayed a couple of times in the ned and found the food to be quite average in a few of the restaurants in the main lobby. We have decided to eat outside the hotel next time we stay which is a real shame.

5.0
Caroline

8 September 2024

Historical opulence!

Attention to details and very comfortable.

N/A

4.5
Afrah

24 August 2024

very nice

the volt

the noise at checking in checking out

3.5
Donna

17 August 2024

Pleasant

Room

Check in and extra charges. Held too much money in account for too long. Extra charges on bill not ours!!

5.0
Serhan

12 August 2024

Exceptional

A beautiful hotel, with beautiful comfortable rooms with all the small extras you would expect from a hotel like this. A great feeling under an architecturally beautiful building.

4.5
Karyn

12 August 2024

Brilliant, one for our memory book. Thank you to all at The Ned

Loved the full experience and we got an upgrade due to the special birthday, we celebrated his 60th birthday at The Ned. He was blown away loved the room. Thank you to everyone for helping to make his birthday so very special. Xxx

Access to all the bars, with no extra cost.

3.5
Philip

7 August 2024

A great experience.

Hotel was a great experience. The atmosphere in the main hall is great. It is worth just staying there for the night. We ate in the Mexican restaurant and the food was really amazing, however, it is quite expensive for what you get but I think that goes for all of London.

Food was expensive for what we got. The city as a whole is expensive but that is not the fault of the hotel.

4.5
Jo

5 August 2024

Fabulous

Great location and friendly staff. Great bar.

Room a little small but good for an overnight stay.

5.0
Rob

1 August 2024

The best Hotel in London

Exceptional service. 5 star facilities . Friendly helpful staff . Great buzz in the bar & restaurants

Nothing

3.5
Tracey

29 July 2024

Pleasant

Excellent

The only issues was in the evening there was nowhere to sit with my 15 year old Granddaughter.I would like to say I always stay at The Mayfair but hopefully will stay with yourselves in the future.Thank you so much for a wonderful stay.

5.0
Seb

29 July 2024

Over night stay in London

Great location, really convenient for our evening meal at the Ivy Asia. Bar was really nice, we had drinks in a great atmosphere. Busy bustling place, but rooms were really quiet

5.0
Mary

29 July 2024

The Ned certainly exceeded all our expectations thank you so much

A stunning 5 star luxury hotel, exceptional staff, food and entertainment. It a real buzz staying at The Ned. We tried 3 different restaurants during our stay and I have to say they were all amazing.

4.5
Razan

24 July 2024

Fabulous

The vibe of the hotel.

I was asked to keep 150 pounds deposit for each night I was staying which was not mentioned to me whilst I did my booking and neither was it mentioned anywhere in the "fine prints" on my conformation email. This however caused me so much inconvenience until I managed to get to my room ( had to discuss this for almost an hour) and other was told that I wouldn't be able to go to my room if its not paid. I told them that they can close the minibar and if I do order anything, I'd pay for it as this is what I usually do anywhere ( otherwise if I knew about the deposit earlier , I would have brought cash as deposit because they do take a while for these reserved money to get returned to my account). I did refuse to pay it at the end but it was a very unpleasant conversation and time lost dealing with this.

5.0
Carol

15 July 2024

We had a great stay and I would definitely stay again

The Ned is an exceptional hotel.The staff are all very helpful and obliging.The breakfast was excellent.We had the Sunday lunch buffet which was delicious with loads of choice. The location is great and right beside bank subway.

NA Nothing

4.0
Audrey

15 July 2024

Very good

The studio staircase room has a very low ceiling. Wish the pool is open for longer hours. Otherwise it was lovely. Staff was great.

5.0
Richard

9 July 2024

Fantastic

Quirky

NA

5.0
Gary

6 July 2024

Fantastic stay in a top hotel

Staff

The weather

4.0
Tina

4 July 2024

Lovely rooms, very comfortable. Food not so great. Location good.

The rooms was beautiful and very comfortable. The bathroom was luxurious. There is everything you could need there. The location is good. We walked everywhere, including west end and liverpool street areas.

The food area is a nightmare. Very loud & many people who are not staying in the hotel use the bar and restaurants. In fact we could not sit in the bar for a quiet drink at any time during our stay as it was continuously full. The feast was disappointing. I had the roast and although the meat was lovely the rest was dry as it had been sitting for a long time.

5.0
Robin

30 June 2024

Perfect! Will be back as soon as possible!

Absolutely gorgeous hotel. Amazing service, lovely atmosphere.

5.0
Julia

29 June 2024

Exceptional

Stylish, generous selection of bath products, drinks and teas with proper milk!

4.5
Gregor

25 June 2024

Looking forward to my next visit.

15 GBP for a visit to the spa/pool per day - this should be included in the room

5.0
Jade

24 June 2024

Fantastic experience

Such a fantastic experience had an amazing stay would highly recommend.

5.0
Sarah

23 June 2024

Exceptional

Our room was very quiet and beautifully clean

4.5
Jessica

23 June 2024

Fashionable and high standard hotel.

Great location - fab drinks and restaurants. Early check in sorted for us too which was really useful.

Couldn’t find a way to turn down the underfloor heating in the bathroom.

4.0
Richard

17 June 2024

Very good

Great hotel. really buzzy environment but hugely expensive as a consequence. Not sure its really value for money but its a great experience which i guess is what travel and memories are all about.

4.5
Emily

12 June 2024

Stay great but upsetting about photo rules

Everything was perfect for our wedding stay Hotel amazing and lovely vibe Recieved an upgrade as we were getting married within our stay

The only thing we were upset about was our photographer had asked if we could have some pre wedding photos at a private part of the Ned and he was told this was on however when we left the room for these there was someone else in reception that said this wasn’t allowed which was truly upsetting as it was a rainy day so not many photo opportunities as it got our hopes up with the miscommunication

4.0
Kelly

11 June 2024

The attention to detail was mediocre.

Great location. Great air conditioning.

The in room bar hadn’t been assessed before we got to the room so they had to come it to check it. I asked them to charge a different cc which she collected the info and agreed to. Ultimately, the wrong card was charged which cost me an out of the country service fee.

4.5
Stephen

2 June 2024

Very good

Unique venue.

Room did not have a full length mirror which upset my wife!

5.0
Ashley

28 May 2024

Exceptional

Everything,staff,food and comfort.

5.0
David

26 May 2024

The staff was amazing 😍😍 made us feel so special and we could not have asked for more

This was the best experience we have had with a hotel Lovely British feel and it felt as if we went back in time

Nothing

4.5
Pieter

21 May 2024

A very satisfied client

Very clean , very authentic , good location

No remarks

4.5
Kirsty

18 May 2024

First stay and surpassed my expectations, can’t wait to return!

Loved everything about The Ned, atmosphere fantastic!

Nothing

5.0
Doug

12 May 2024

Very enjoyable

Breakfast was good, facilities were great, bars were fun and food first class. Room was perfect for us. Loved the atmosphere of the hotel.

As a guest for 5 days felt it was a bit greedy of you to charge extra for use of the leisure facilities.

5.0
Jonathan

10 May 2024

Exceptional

Amazing place ,one to visit again.

4.0
Alasdair

7 May 2024

Enjoysble

Okay crissant

Kedgeree too prppery

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre (additional charge)
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Indoor pool (additional charge)
  • - Indoor pool (all year) (additional charge)
  • - Evening entertainment
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Light therapy
  • - Spa facilities
  • - Fitness
  • - Live music/performance

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service
  • - Trouser press (additional charge)
  • - Daily housekeeping

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Emergency cord in bathroom

Pool and wellness

  • - Sun loungers or beach chairs
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
Check availability 218£194$270¥28620C$210A$210HK$2114S$356SFr253¥1714kr2227kr1630kr2103