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The Lanesborough Hotel, London

Hyde Park Corner, Westminster Borough, London, SW1X 7TA, United Kingdom (show on map)

Expert reviews

CN Traveler review:

“On Hyde Park, The Lanesborough is an unashamed concoction of gilding, trompe l’oeil, and marble that has all the interior oomph of a palace hotel—and, with a butler for each room, service to match.”

Featured in CN Traveler’s 2020 Gold List.

Forbes review:

“The Lanesborough occupies perhaps the grandest location of any London hotel, standing resplendently at Hyde Park Corner, its imposing façade gazing out over Hyde Park to the north, Knightsbridge to the west, Mayfair and the rest of central London to the east.”

Guest rating

This an aggregated customer review rating of The Lanesborough Hotel, London. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.8 out of 5.0

Ranked 4th in London

566£503$699¥74094C$545A$545HK$5473S$922SFr657¥4438kr5766kr4221kr5445

What guests liked

All you need to know

The Lanesborough Hotel is a five-star hotel, which is located in the Knightsbridge and has a view of Hyde Park. This hotel features luxurious rooms, which have free Wi-Fi and a tablet. Each room is a mixture of modern luxury and styles that were prevalent in the 19th century. The rooms also feature tea and coffee makers along with wakeup call services that function daily.

Each guest is appointed a personal butler and has access to complimentary Oetker Collection, which includes facilities, such as a fitness center, well-being facilities, and a spa. This hotel also features several outstanding dining facilities, which include the Céleste, which serves contemporary and creative dishes along with breakfast services, afternoon tea services, lunch services, and champagne and wine list, each available bottle complements the different types of dishes.

The Lanesborough Hotel also features the Library Bar, which specializes in serving a wide variety of drinks, such as Cognacs, Wine, Cocktails, and even Spirits. The selection at this bar is truly unrivaled and has earned awards for mixology. Other popular facilities and services include a swimming pool, parking facilities, cleaning services, a wide variety of cleaning services, food safety as well as drinking safety services, beauty services, and more.

Location

Recent guest reviews

5.0
Khalifah

8 October 2023

Exceptional

Location the staff vey professional and helpful everything was exceptional

Nothing

4.5
Elena

24 September 2023

Perfect

Stayed at the hotel for my daughter’s 18th birthday. The staff were extremely attentive including accommodating our late reservation request for dinner and providing late checkout. Fantastic!

Dinner service was quite slow

5.0
Nada

14 September 2023

Wonderful

Very clean and comfortable

Rooms are too small

5.0
Christian

8 September 2023

Exceptional

Everything was amazing.

Nothing everything is great

5.0
Colin

18 July 2023

Stayed for my wife’s birthday. Everything about this hotel is class, from the moment you are greeted to the moment you l

Location Style Service

5.0
Dave

4 July 2023

Great experience

Everything, the whole experience was fantastic, staff were great, room lovely.

There was nothing we didn't like

4.5
Kamilah

19 June 2023

Fabulous

Staff are friendly and very helpful. Facilities are spotless. The bathroom floors being heated was a lovely and much appreciated surprise. Butlers are efficient! Always an enjoyable stay.

The food

5.0
Christine

15 June 2023

This is the best hotel in London , staff are amazing it’s just a very special place

This is the best hotel in London , staff are amazing it’s just a very special place

nothing it is perfection

4.5
Ricardo

4 June 2023

everything was very good , we were very very happy . the only huge deception was one breakfast and one dinner in the res

almoast everything

Celeste restaurant very poor service mistakes concerning orders

5.0
Anca

1 June 2023

Fantastic

Everything! The staff are always delightful and attentive. The ambiance is perfect for a hotel. Everything was just exceptional.

Na

5.0
Fiona

29 May 2023

when we left we were already planning our return visit…

so welcoming and the staff made you feel so at home…I can’t wait to return…both myself and my daughter did not want to leave…we certainly will be back and Lilibet their beautiful cat is gorgeous…certainly the star of this friendly hotel…See you all again soon Fiona and April

N/A

4.5
Omar

23 May 2023

Chic, classy and tranquil address in a top location.

Very chic, understated and elegant property. Great location and friendly staff.

Although very polite, the concierge could not secure a (rather difficult) booking we had requested. Better transparency/ follow up would have been much appreciated.

5.0
Neil

9 May 2023

a grand London stay

traditional luxury with family first approach

slightly dated and some service in the dining room slow

5.0
Richard

1 May 2023

Exceptional

The finest service we've ever received, anywhere in the world

Nothing

5.0
Susan

19 April 2023

Excellent as all my stats have been

Unfortunately I wasn’t able to have breakfast on this occasion. Bar staff were fabulous at all times

5.0
David

6 April 2023

Bedt Hotel in London

Everything

Nothing

4.5
Peter

21 March 2023

sets the standard for London

exceptional attention to detail.

Nothing stood out

4.5
Alison

11 March 2023

Fabulous- we were treating my parents as a special birthday gift and they absolutely loved it!

Very friendly and helpful staff. The hotel was beautifully maintained and all of the rooms were comfortable and impeccably maintained. The food was delicious and the floral displays were stunning, adding to the calm and welcoming ambience.

A minor point- it would’ve been great to have both tea and coffee making facilities provided in the room along with some fresh milk and may be a few biscuits on arrival. ( We had tea but no milk or coffee even though both were requested in advance).The fruit was a lovely touch though.

4.5
Christopher

8 March 2023

Excellent

great location , great staff very friendly and accommodating

4.5
Philip

6 March 2023

Great place for a special occasion but very expensive.

The staff were excellent in the dinning areas and the bars, very friendly and helpful and also in the Spa

The butler service was very slow, took over 20min to get a response. They are also very slow at forwarding the bill by email - still waiting for it

4.5
Andrew

3 March 2023

Good VFM at The Lanesborough

Beautiful interior; attentive staff; modern technology in the room; excellent concierge; location

decor of the room not to my taste

5.0
Asma

1 February 2023

perfect hotel

everything the stuffs the

getting my room that I requested for the Hyde park view

4.5
Robert

28 January 2023

two days of shere luxury

an oasis of comfort and elegance

I liked it all

5.0
David

21 January 2023

Always a great stay

Everything

Nothing

5.0
Yulia

13 January 2023

Exceptional

modern luxury friendly staff

5.0
Eve

10 December 2022

Just perfection, in opulent style.

The Staff are exceptional. Service was some of the best I have ever experienced.

5.0
James

5 December 2022

Amazing Hotel and Staff

The Hotel was amazing, location is great and staff were very helpful and friendly

Nothing. It was perfect

4.5
Kiera

20 November 2022

Phenomenal service - as expected

The location, staff and comfort were second to none. Nothing was too much for our wonderful hosts and they prepared our room beautifully for birthday celebrations.

Our room was a bit warm despite a pre-arrival request form asking about temperature preferences (but I'm splitting hairs). A bit disappointed that the ladies steam room wasn't working and one side of the hydro pool (which apparently hasn't been working for some time).

5.0
Zofia

17 November 2022

perfect

one of the best hotels I’ve ever stayed at, just perfect in every way, staff so lovely and nothing was too much trouble. I have nothing negative to say this hotel is a dream and my favourite in London

5.0
Hugh

17 November 2022

Brilliant and my wife cannot wait to return. Special mention for Simon Thomas and Glen on reception

Perfect, as ordered and with an added bonus of having a bowl of fries supplied with my BLT - outstanding!

That we had to leave!

5.0
Charlie

15 November 2022

great welcome and comfortable stay. staff fantastic and friendly

beautiful decor, lovely chatty staff comfortable rooms with all necessary amenities

5.0
Stafford

4 November 2022

Enjoyed every moment of our stay in the Lanesborough.

Outstanding hotel in all respects. Every member of staff made us feel at home. The staff in the Library Bar made our stay particularly special. Definitely the best hotel, with the nicest staff, I have experienced. Thank you to all involved.

Nothing needs changing. Without exception, every member of staff worked hard to ensure that our stay was perfect. I cannot think of anything negative to say.

5.0
Ελένη

28 October 2022

Looking forward to coming back again soon

A “home away from home” experience. The location is ideal and the staff were great, especially Angel at the Bar who really is a credit to the hotel by ensuring customer satisfaction with his exceptional service and great manners.

5.0
Korachal

17 October 2022

Exceptional

the only thing we are not ok is that the vallet parking is not so good. when we return the car to our car rental, there are all scratches around the car and we pay huge damage cost to the service. we do not take any photo before we give the car anyway but we are very confident that the scratches is not from us. everything else is perfect!

5.0
Leslie

8 October 2022

BRILLIANT STAFF EXELLENT

EXELLENT ALL ROUND

THEY NEED A BUSINESS CENTER

4.5
Nada

6 October 2022

Fabulous

clean and luxury

very small room and very small beds the room is not enough for more than 1

5.0
Gary

2 October 2022

Exceptional

staff food gym spa

it’s expensive

5.0
Elena

25 September 2022

Just exceptional

Stayed in the hotel to celebrate my daughter's 17th birthday. Could not fault it at all - fantastic hotel, friendly and efficient staff ready to help with anything including birthday balloons for my daughter! Thank you so much for making her birthday stay so special!

Nothing

5.0
David

4 September 2022

Exceptional

Everything

Nothing

5.0
Haakan

6 August 2022

We had a wonderful time. The staff made the difference!

The whole experience.

Everything was great!

4.5
Hussein

29 July 2022

Phenomenal Hotel

Great location and room.

4.5
Rajesh

22 July 2022

very comfortable and excellent service

location

nothing

4.5
Susan

22 July 2022

have been a regular guest but in the last year the price of the rooms have become very expensive

the lovely staff superb service

lovely property

4.5
Lois

5 July 2022

enjoyed the fantastic service & good atmosphere in the bar

the public areas of this hotel are nothing short of impressive The food is outstanding and the staff are the very best part.

as used to large rooms at home & away, the only downside was our very small room

5.0
Richard

4 July 2022

Exceptional

location, friendly staff, amazing room, great service

nothing

4.5
Nada

3 July 2022

good

staff

small rooms

4.5
Mariya

30 June 2022

Fabulous

Wonderful butler service

Impossible to get a taxi at that corner and also very inconvenient for traffic.

5.0
Abdullah

30 June 2022

Exceptional

perfect

nothing

5.0
Alexander

15 June 2022

FANTASTIC

FANTASTIC HOTEL

NEEDS A BUSINESS CENTER

4.5
Jeffrey

6 June 2022

Wonderful, very friendly and polite staff, from all - concierge to restaurant.

The location was perfect and overall it was a very good experience. I would have given a 10 were it not for the fact that the Butler service we expected was very poor and not as anticipated, expected or advertised. We had a suite with Butler service and whilst the room was wonderful the butler experience was sadly lacking ad definitely NOT was expecting.

The butler service or lack thereof. We had booked this hotel for a landmark birthday and were very sad that this was not as expected. It was a shame as it marred an otherwise wonderful 3 days!

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Car hire
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Grocery deliveries (additional charge)
  • - Pet basket
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Lockers
  • - Invoice provided

Activities

  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Cycling
  • - Hammam
  • - Horse riding (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Massage chair
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Walking tours (additional charge)
  • - Tour or class about local culture
  • - Live music/performance (additional charge)

Outdoors

  • - Terrace

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Board games/puzzles

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking

Pool and wellness

  • - Heated pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 566£503$699¥74094C$545A$545HK$5473S$922SFr657¥4438kr5766kr4221kr5445