The Lanesborough Hotel, London
Expert reviews
“On Hyde Park, The Lanesborough is an unashamed concoction of gilding, trompe l’oeil, and marble that has all the interior oomph of a palace hotel—and, with a butler for each room, service to match.”
Featured in CN Traveler’s 2020 Gold List.
“The Lanesborough occupies perhaps the grandest location of any London hotel, standing resplendently at Hyde Park Corner, its imposing façade gazing out over Hyde Park to the north, Knightsbridge to the west, Mayfair and the rest of central London to the east.”
What guests liked
- Central location
- Friendly staff
- Comfortable beds
- Excellent Wifi
All you need to know
The Lanesborough Hotel is a five-star hotel, which is located in the Knightsbridge and has a view of Hyde Park. This hotel features luxurious rooms, which have free Wi-Fi and a tablet. Each room is a mixture of modern luxury and styles that were prevalent in the 19th century. The rooms also feature tea and coffee makers along with wakeup call services that function daily.
Each guest is appointed a personal butler and has access to complimentary Oetker Collection, which includes facilities, such as a fitness center, well-being facilities, and a spa. This hotel also features several outstanding dining facilities, which include the Céleste, which serves contemporary and creative dishes along with breakfast services, afternoon tea services, lunch services, and champagne and wine list, each available bottle complements the different types of dishes.
The Lanesborough Hotel also features the Library Bar, which specializes in serving a wide variety of drinks, such as Cognacs, Wine, Cocktails, and even Spirits. The selection at this bar is truly unrivaled and has earned awards for mixology. Other popular facilities and services include a swimming pool, parking facilities, cleaning services, a wide variety of cleaning services, food safety as well as drinking safety services, beauty services, and more.
Location
Recent guest reviews
24 September 2023
Perfect
Stayed at the hotel for my daughter’s 18th birthday. The staff were extremely attentive including accommodating our late reservation request for dinner and providing late checkout. Fantastic!
Dinner service was quite slow
14 September 2023
Wonderful
Very clean and comfortable
Rooms are too small
8 September 2023
Exceptional
Everything was amazing.
Nothing everything is great
18 July 2023
Stayed for my wife’s birthday. Everything about this hotel is class, from the moment you are greeted to the moment you l
Location Style Service
4 July 2023
Great experience
Everything, the whole experience was fantastic, staff were great, room lovely.
There was nothing we didn't like
19 June 2023
Fabulous
Staff are friendly and very helpful. Facilities are spotless. The bathroom floors being heated was a lovely and much appreciated surprise. Butlers are efficient! Always an enjoyable stay.
The food
15 June 2023
This is the best hotel in London , staff are amazing it’s just a very special place
This is the best hotel in London , staff are amazing it’s just a very special place
nothing it is perfection
4 June 2023
everything was very good , we were very very happy . the only huge deception was one breakfast and one dinner in the res
almoast everything
Celeste restaurant very poor service mistakes concerning orders
1 June 2023
Fantastic
Everything! The staff are always delightful and attentive. The ambiance is perfect for a hotel. Everything was just exceptional.
Na
29 May 2023
when we left we were already planning our return visit…
so welcoming and the staff made you feel so at home…I can’t wait to return…both myself and my daughter did not want to leave…we certainly will be back and Lilibet their beautiful cat is gorgeous…certainly the star of this friendly hotel…See you all again soon Fiona and April
N/A
23 May 2023
Chic, classy and tranquil address in a top location.
Very chic, understated and elegant property. Great location and friendly staff.
Although very polite, the concierge could not secure a (rather difficult) booking we had requested. Better transparency/ follow up would have been much appreciated.
9 May 2023
a grand London stay
traditional luxury with family first approach
slightly dated and some service in the dining room slow
1 May 2023
Exceptional
The finest service we've ever received, anywhere in the world
Nothing
19 April 2023
Excellent as all my stats have been
Unfortunately I wasn’t able to have breakfast on this occasion. Bar staff were fabulous at all times
6 April 2023
Bedt Hotel in London
Everything
Nothing
21 March 2023
sets the standard for London
exceptional attention to detail.
Nothing stood out
11 March 2023
Fabulous- we were treating my parents as a special birthday gift and they absolutely loved it!
Very friendly and helpful staff. The hotel was beautifully maintained and all of the rooms were comfortable and impeccably maintained. The food was delicious and the floral displays were stunning, adding to the calm and welcoming ambience.
A minor point- it would’ve been great to have both tea and coffee making facilities provided in the room along with some fresh milk and may be a few biscuits on arrival. ( We had tea but no milk or coffee even though both were requested in advance).The fruit was a lovely touch though.
8 March 2023
Excellent
great location , great staff very friendly and accommodating
6 March 2023
Great place for a special occasion but very expensive.
The staff were excellent in the dinning areas and the bars, very friendly and helpful and also in the Spa
The butler service was very slow, took over 20min to get a response. They are also very slow at forwarding the bill by email - still waiting for it
3 March 2023
Good VFM at The Lanesborough
Beautiful interior; attentive staff; modern technology in the room; excellent concierge; location
decor of the room not to my taste
1 February 2023
perfect hotel
everything the stuffs the
getting my room that I requested for the Hyde park view
28 January 2023
two days of shere luxury
an oasis of comfort and elegance
I liked it all
21 January 2023
Always a great stay
Everything
Nothing
13 January 2023
Exceptional
modern luxury friendly staff
10 December 2022
Just perfection, in opulent style.
The Staff are exceptional. Service was some of the best I have ever experienced.
5 December 2022
Amazing Hotel and Staff
The Hotel was amazing, location is great and staff were very helpful and friendly
Nothing. It was perfect
20 November 2022
Phenomenal service - as expected
The location, staff and comfort were second to none. Nothing was too much for our wonderful hosts and they prepared our room beautifully for birthday celebrations.
Our room was a bit warm despite a pre-arrival request form asking about temperature preferences (but I'm splitting hairs). A bit disappointed that the ladies steam room wasn't working and one side of the hydro pool (which apparently hasn't been working for some time).
17 November 2022
perfect
one of the best hotels I’ve ever stayed at, just perfect in every way, staff so lovely and nothing was too much trouble. I have nothing negative to say this hotel is a dream and my favourite in London
17 November 2022
Brilliant and my wife cannot wait to return. Special mention for Simon Thomas and Glen on reception
Perfect, as ordered and with an added bonus of having a bowl of fries supplied with my BLT - outstanding!
That we had to leave!
15 November 2022
great welcome and comfortable stay. staff fantastic and friendly
beautiful decor, lovely chatty staff comfortable rooms with all necessary amenities
4 November 2022
Enjoyed every moment of our stay in the Lanesborough.
Outstanding hotel in all respects. Every member of staff made us feel at home. The staff in the Library Bar made our stay particularly special. Definitely the best hotel, with the nicest staff, I have experienced. Thank you to all involved.
Nothing needs changing. Without exception, every member of staff worked hard to ensure that our stay was perfect. I cannot think of anything negative to say.
28 October 2022
Looking forward to coming back again soon
A “home away from home” experience. The location is ideal and the staff were great, especially Angel at the Bar who really is a credit to the hotel by ensuring customer satisfaction with his exceptional service and great manners.
17 October 2022
Exceptional
the only thing we are not ok is that the vallet parking is not so good. when we return the car to our car rental, there are all scratches around the car and we pay huge damage cost to the service. we do not take any photo before we give the car anyway but we are very confident that the scratches is not from us. everything else is perfect!
8 October 2022
BRILLIANT STAFF EXELLENT
EXELLENT ALL ROUND
THEY NEED A BUSINESS CENTER
6 October 2022
Fabulous
clean and luxury
very small room and very small beds the room is not enough for more than 1
2 October 2022
Exceptional
staff food gym spa
it’s expensive
25 September 2022
Just exceptional
Stayed in the hotel to celebrate my daughter's 17th birthday. Could not fault it at all - fantastic hotel, friendly and efficient staff ready to help with anything including birthday balloons for my daughter! Thank you so much for making her birthday stay so special!
Nothing
4 September 2022
Exceptional
Everything
Nothing
6 August 2022
We had a wonderful time. The staff made the difference!
The whole experience.
Everything was great!
29 July 2022
Phenomenal Hotel
Great location and room.
22 July 2022
very comfortable and excellent service
location
nothing
22 July 2022
have been a regular guest but in the last year the price of the rooms have become very expensive
the lovely staff superb service
lovely property
5 July 2022
enjoyed the fantastic service & good atmosphere in the bar
the public areas of this hotel are nothing short of impressive The food is outstanding and the staff are the very best part.
as used to large rooms at home & away, the only downside was our very small room
4 July 2022
Exceptional
location, friendly staff, amazing room, great service
nothing
3 July 2022
good
staff
small rooms
30 June 2022
Fabulous
Wonderful butler service
Impossible to get a taxi at that corner and also very inconvenient for traffic.
30 June 2022
Exceptional
perfect
nothing
15 June 2022
FANTASTIC
FANTASTIC HOTEL
NEEDS A BUSINESS CENTER
6 June 2022
Wonderful, very friendly and polite staff, from all - concierge to restaurant.
The location was perfect and overall it was a very good experience. I would have given a 10 were it not for the fact that the Butler service we expected was very poor and not as anticipated, expected or advertised. We had a suite with Butler service and whilst the room was wonderful the butler experience was sadly lacking ad definitely NOT was expecting.
The butler service or lack thereof. We had booked this hotel for a landmark birthday and were very sad that this was not as expected. It was a shame as it marred an otherwise wonderful 3 days!
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Car hire
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Grocery deliveries (additional charge)
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Lockers
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre
- - Massage (additional charge)
- - Cycling
- - Hammam
- - Horse riding (additional charge)
- - Indoor pool
- - Indoor pool (all year)
- - Beauty Services
- - Facial treatments
- - Waxing services
- - Make up services
- - Hair treatments
- - Manicure
- - Pedicure
- - Hair cut
- - Hair colouring
- - Hair styling
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Massage chair
- - Fitness
- - Yoga classes
- - Fitness classes
- - Personal trainer
- - Fitness/spa locker rooms
- - Walking tours (additional charge)
- - Tour or class about local culture
- - Live music/performance (additional charge)
Outdoors
- - Terrace
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Board games/puzzles
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
- - Accessible parking
Pool and wellness
- - Heated pool
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
8 October 2023
Exceptional