Bellagio, Las Vegas

Love the location and the feel of the hotel. In general the staff at the bars and restaurants are amazing.

My wife thinks she left a necklace in our room after we had checked out. When we contacted the hotel the response wasn’t very helpful and didn’t have any empathy so it was a slight negative on the overall experience.

AAA+
Everything was excellent!!!
Hospitality, services, staff is exceptionally helpful!

Kind an helpful staff

Nothing everything an everyone was great

Location and the pool.

Why in this day when everybody has ear pods and their preferred music on their pods to you have to continuously play piped music around the pool area. It was very annoying

Large room, clean. Amazing fountains. Central location. Great atmosphere on casino floor.

Long queues at desk all the time, maybe increase staff numbers here. Large pool that was adult only was all paid extra beds so it was either pay more or be in the other pools which is fine but if you are a guest all the paid extras becomes annoying after a while.
So much unmovable mini bar items in the fridge it’s impossible to get much of your own items in there.

Excellent view of fountains and strip. Spacious room and bathroom. Overall excellent

Only negative during stay was having only lukewarm water for shower one day. Fine the next.

Amazing! Clean, smart and very friendly

Nothing!

The view of the fountains combined with the theme music on the room television was fabulous

I would have liked if there was more drinking water available in the room

The stay was good. Great location and a good room. Sometimes it was a bit noisy, but the cleanliness was good and the location was excellent.

What I didn’t like was that I lost my room key and had to wait in the check-in line, which was extremely long. There wasn’t a separate line for quick requests, which most hotels usually have. That was frustrating, and even after I complained, nothing was done. I honestly expected more from a 5-star hotel.

We stayed 2 nights - regular room on the first night and an upgrade on the second night. The hotel's facilities are excellent. The reception is vast and the decor - flowers etc - are incredible. The hotel amenities are great. Enjoyed the fountain show. Well located and we only discovered the shuttle linking to AGM later. My fault. Didn't eat breakfast or any meals. Friendly staff. We visited other hotels to check them out eg Caesar's, Venetian etc and this is by far the best.

Private function meant we couldn't get near the pool and a rather officious moron with a walkie talkie and badge was rude (it happens when small minded people get a badge and a walkie talkie). Also not a big fan of allowing smoking in public places eg the casino, but a small gripe. Using the car park to access the hotel is a little confusing.

The most beautiful hotel on the Strip, gorgeous flower atrium, delicious gelato, best pool. Really appreciate the early check in

Very busy with sight-seers

Staff is very friendly and always very helpful.

The central location in strip. Rooms were a nice size, clean and seemed updated. View of fountains is worth the upgrade. Their app is amazing. Parking bar code supplied. Made everything easy.

Strange. This is the only hotel on the strip that did not have a separate water closet.

Location

No complaints

Everything

None

Overall my experience was good, on line check in doesn’t work, because after fully online checked in still have to wait inline at the lobby to get your room
Otherwise you get a message for over 15 minutes that your room is being cleaned

Some staff members who were trying to help online check in and check out were not very helpful

We had a beautiful fountain view room on the 27 floor that we were upgraded to from the 17th floor which we were very happy about.

When we got to our room there were still food from the previous guests in the fridge, and the in house coffees in the morning was ridiculously expensive and terrible.

Everything about this hotel is so beautiful, the room we had was amazing. Bed and pillows lovely and soft and so comfortable. I could say I slept better than at home except we stayed up quite late in the casino so had only a few hours sleep each night. The casino was perfect, didn’t win the jackpot but still came away with sufficient wins. The ice cream in the cafe was another big hit for both my husband and I. Every afternoon we had some and wish there was ice cream as good as this at home. Being disabled meant I couldn’t go anywhere on my own and it was great having such a big bathroom with rails around the room and the most fluffiest whitest towels I’ve ever seen. Everyone was friendly and helpful so I can find no fault with anything.

Nothing to dislike

The view from the room, the elegance, the friendly stuff

Tha spa was closed and we were not told, I would have choosen a hotel with available spa

Staff is friendly, rooms are nice. Facilities are awesome, especially the pools, shops offer great selections, overall Bellagio atmosphere is unique and unmatched to me. I recommend "The Harvest" restaurant with its modern dark & cozy setting, great food and service.

Partially long queues at reception, on the phone or at the coffee shops. Our room category wasn't available for the first night, however got a solid drinks voucher at least. Later move to the second room had also some hiccups, which was again compensated with another food voucher. Staff engaged to provide the 5 star service, however quite loaded and busy at times.

Beautiful.

Bed was dirty.

Great location, staff are excellent in the MGM Rewards team, cashiers etc.

Early check in at 11am means between 11am & 1pm, not 11am. It’s FROM 11am & needs to be communicated better early on

Location, accommodation and amenities were great

Location, architecture and decors

Difficult to navigate at the beginning and there was no one to ask for help.
The hotel uses a lot of plastic, e.g. coffee is served in paper cups, at breakfast there is plastic cutlery etc

Bellagio is located in a very accessible location, and the bridge crossing Los Vegas Blvd takes you directly to the hotel. The lobby was adorned with a magical flower show which was truly enchanting🌷🌷🌷🌸🌸🌸💕.

My only complaint is that there are games for gambling everywhere, which takes away from the elegance of the hotel.

Room was big with amazing views
Bed was very comfortable and big, room very tidy
great big bathroom
Location you couldn't get better

Big que to check in and then had to wait until 4:30pm to get room
held charge of $150 per day for room

It was the best stay i’ve been to date ! Love the location right in the middle of the strip, absolutely easy access to great food courts like the ones in the cosmo. The rooms looked better then photos, which is usually never the case.

Would love a a-little more variety for food choices within the bellagio.