Nobu Hotel at Caesars Palace, Las Vegas

Located at Cesars Palace, one has the best of both worlds … the crazy Las Vegas vibes and the calm and beauty of Nobu…

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I previously loved staying here, but we found our reservation had been cancelled by the property upon our arrival and they were not able to provide alternate arrangements. Very disappointed with Nobu.

We booked a two night stay while traveling to Las Vegas from Honolulu so that we could check in straight away after our red-eye flight. On arrival at Nobu, we were told our reservation had been cancelled overnight because we hadn't arrived yet. There were no attempts by the property to contact us before they cancelled our reservation and they sold our room to other guests without our knowledge, so we were left to try and find accommodations elsewhere at 8 in the morning.

The privacy & security

The staff was helpful during checkin & very sweet & accommodating got us right into our room as promised. However the evening staff there was a young lady that was very sweet but the gentleman that was with her was extremely rude. We were trying to find help as my fiancé had to have a container for his medicine be frozen overnight so we could put his diabetes medicine in at the next day and fly home without any issues. We tour all over the world as my fiancé was headlining at the Venetian three weeks before and I’ve never had an issue with a front desk finding a freezer and freezing our medicine holder only. We ended up having to go to the Venetian and have our friend as a concierge freeze it for us. We have Stayed at MGM, Virgin, Bellagio, Fontainebleau and I’ve never had a front Desk be so unaccommodating in assisting us with freezing our transport container. I just said we’re not mad but if you could assist us in trying to figure out a solution and he just basically said no we can’t help & was rude and condescending to me. I said you really don’t have to get an attitude with me I’m just trying to figure out a solution I let him know that he was being very rude . We were just trying to figure out a solution and he just basically said he didn’t have one for me and then ignored me. Although the young lady that was working was very sweet and calm and actually made a couple phone calls for us. After this experience we won’t ever be staying there again

Too expensive, a really nice motel room.

Price, no coffee

Excellent ! And the agent are very nice ! It was a pleasure to stay at Nobu Hotel !

The coffee

Sorry - it was just plain poor . Put it this way- if Nobu - san saw it all he would be utterly appalled

We paid more to stay at NOBU and they moved us to the ceasars part of the hotel, the room was not cleaned properly and there was old food still left in the fridge. There was construction on everyday at 11am so we didn’t get much sleep

We paid more to stay at NOBU and they moved us to the ceasars part of the hotel, the room was not cleaned properly and there was old food still left in the fridge

Loved the location

Very small room. Coffee maker didn't work. Way too much money for the value we got.

When we came to check in at 4pm we had to wait 2 hours before our room was ready even though check in was 4pm and there was no Compensation for this.

Booked 2 luxury king rooms with views Was put in 2 deluxe rooms. One room was as not ready until almost 7:30p The spa had old torn carpet in multiple places There was not an ice machine on my floor My phones did not work There was no shampoo or conditioner and none of the bathroom lights were working Front desk on check in was rude and unapologetic about the inconveniences

Customer service is horrible Nobu restaurant room service was exceptional

Location is central for Las Vegas.

Don't book room through Booking.com for Nobu! Nobu refused to honor the reservation, because it was through a third-party provider, and instead they moved us to an average room at the adjacent Caeser's hotel without giving any discount.

Room generally good.

My room was in front of cleaning storage, morning noise wake me up and my kids with housecleaning stuff at my door all the time not only morning.

Nothing but the left

The windows views ,the price and front desk did not help much.

room was awesome, and proximity to other Caesars amenities and parking

parking not being included with the resort fee

Easy access and comfortable beds. Very classy rooms

Location very good

Flat pillows. Just one per person. Nothing luxurious about this hotel. But room are good big size. Bathroom was big too

V little

Everything - this is a nobu in name only. They didn’t even give you a bottle of water at bedside and there was no turn down service. Staff were incredibly rude and for the money I would stay at any other vegas hotel than here

Bathroom was the best part of the room, but that's not saying much.

Front desk staff was absolutely the worst. At arrival, it took more than an hour to get our luggage, but that was not the real issue. The front desk seemed geared to over charge and then expect you to really dig into details and make sure they had charged things correctly: a) at check out charged for drinks from the mini bar that we absolutely did not have b) they include 2 devices for wifi. At check out they had charged us for 2, but we only used what was allotted. When we confronted the front desk staff and specifically Daniel (assuming that is his real name, since they did not have name tags), he snidely noted to his other colleague that we used 4 devices, but he would take the charge off anyway. When I reviewed with my troop in both rooms, they indicated that we had used 2 devices, out of the 4 allowed (2 per room). I thanked the clerk for taking the charges off, but noted that we had not used the allowed number of devices. Daniel's insistence that we were in the wrong (even though he took the charges off) was absolutely unacceptable, since he basically called my guests liars. This shows poor systems at Nobu (not able to discern correct vs. erroneous charges) and poor training of their front desk staff.

Exceeded our expectations, we were upgraded to the Sake suite and as we were there celebrating a birthday- it was the perfect way to start our trip. We were impressed with everything about the suite. Anthony- who was at the front desk- was exceptional.

We loved everything

Beautiful property and room. Upgraded King Suite was very spacious. Bed and pillows were comfortable.

Nothing

Quiet, beautifully decorated, large room & high end furniture & amenities

Surprisingly difficult to find a standard breakfast restaurant in Caesar’s Palace

Location.

Pricy. WiFi is not free. Quality is not worth the price.

Most of the staff at the Front Desk and Desiree, the Manager, who adressed our negative reception at the hotel.

1 Our reception- staff named Daniel- was condescending and disrespectful on our arrival, (and when we checked back for our room,sneering "your category is not ready". It started from the point we rejected the upgrade he offered. 2. The nickel and dime approach to everything! (Coffee maker in room but the coffee was $20.00 - OUCH!) 3. The elevators were a common topic with everyone riding them. The system is terrible - you are trying too hard to impress (we got stuck going between 2 floors several times) Bring back the reliable "push-button"!

The location is good being based within the main hotel

Unfortunately really disappointed, the facility's within the room were excessively priced and the fact that you would expect the coffee and water within the rooms to be complimentary at a 5* hotel, however $22+ per coffee kit and water at $10. We were warned that if you took things from the mini bar then you would be charged as they were on sensors, which was fine, however we were not advised about the options are that are on the work top, some of this was moved during the holiday whilst we tied our room and this was all added to our bill.

rooms was fine but the baothroom was terrible, parking was really terrible you had to wait for like 15 min to get out because of the system breakdown.

parking and toilet

The worst experience ever! 5* hotel? No way! The roon was’t clean. Hotel stuffs were rude, unhelpful and impolite. Definitely we will not come back.

The location inside Caesars Palace is great and you don’t have to wait in the lines to check in.

The elevator was just not functional we will get stuck on our floor, not able to go down, and when we would come to the ground floor, elevator to go up to our room it was non-operational almost every single time. I feel that the employees really didn’t go out of their way to say hello or make eye contact outside of the check in experience which was positive. The rooms were subpar small very dark. Yes it’s right next to the Nobu restaurant within Caesar’s Palace but you feel that should be receiving an elevated experience by staying at Nobu hotel. Really not the case and I felt that for what we paid it fell very short.

THe room was very clean. The only negative issue was that the check in was a little difficult to find

Location was great and the room was nice

The staff had no customer service, I don’t know if the man at the front desk was In a bad mood but he was not accommodating at all and even answered questions with an attitude. I won’t return there are too many other options to go back.

horrible old dirty hotel

The staff was really nice and helped us with everything.

I couldn't believe they charged the wifi on your computer. And for a bottle of water!! Even Holiday Inn give you complimentary water. The bath didn't work, and the shower was super cheap. The AC never worked well, the room was freezing the whole time. Overall, I expected a lot more from a Nobu hotel, it was just like any other average hotel.

the hotel location, the privacy. The front office effectiveness. The independent entrance to avoid the long lines, and the crowed.

booking.com canceled my booking without notifying us.

The shower.

It costs $75 to use the fridge, per day. Now imagine that across all hotel services.

Good sized room and nice bathroom despite no bath. It was also nice to avoid the crowds of the regular Caesar's Palace check-in/check-out expierence.

I lived here for an entire month... for a hotel presenting itself as an exclusive luxury experience, it feels very slimy that it still has those predatory automatic minibars that bill you for even looking at the snacks. Maybe people going to Vegas expect to be gouged but when you book a place like this you expect better. They still charge for internet, bad internet at that, in 2022, and you have to re-register every 24 hours. You have to go to another floor for ice (the look on my wife's face when she called room service for ice and they told her to get it herself on a completely different floor of the hotel was... cold). On that note, room service is only available via delivery charge (expensive uber eats basically) from a few of the vendors in Caesar's Palace. And perhaps worst of all, there is no actual concierge to talk to. Hundreds of dollars a night, and you have to talk to a robot, annoying named Ivey, for every little thing. There is typically only 1 person on staff at the front desk and they are more often than not busy checking folks in and out to help with anything a normal concierge would deal with.

Everything love you

Me I wish I can stay for free please

Nice Room, Parking space (18$ per day), pool and casino. you could use everything from the ceasars

check-in because did not know where to park and the personal of the Ceasars is absolutely unfriendly (as the nobu is IN the ceasars you have some contact with them). one guy was almost aggressive… prices of food and parking are unbelievable expensive (pizza 46$)

Dusty room Water leak in the bathroom

No service Long time to have room and luggages