Orientbank Hotel, Istanbul

Thank you guys for making our stay amazing.

Everything was perfect

The set breakfasts were too much food

I know drinks in hotels are expensuve, by £19 for an Aperol Spritz

Excellent location and really awesome staff. From checkin to leaving the property the staff did everything to make our stay memorable. The breakfast was awesome, don’t miss it. It’s easy to walk to all the sites and good access to public transport.

Rooms ate on the smaller side but very well equipped.

Excellent caring staff, great location

The staff

Nothing

The customer service from the staff was second to none, they were very helpful and accommodating.

The building is historical and beautiful. Rooms are comfortable. Loved the staff.

It would be nice to have full access to the top floor, including drinks service, even if you have to make a reservation. The breakfast was very good, but the setting was dark and uninviting. No full length mirrors in the room.

Right in the middle of real local life , nice room , great breakfast but best of all amazing staff

Nothing

Lovely rooms and the welcoming staff

-

Very elegant hotel, interesting history, fantastic location, very courteous staff, delicious breakfast options, and very comfortable and well appointed suite.

The location and staff were excellent. Breakfast was very good

The bathroom and toilet were not completely isolated from the bedroom. It was a weird design, where they loosely separated by glass. Practically there were open to the bedroom

The staff were absolutely amazing. Very responsive and attentive. We spent only one night at the hotel and they made us feel very welcome. The location is right bang in the city centre. Convent to local shops, restaurants, sights and scenes. The room was smaller than we expected, but other than that I’d highly recommend Orient Bank.

Very high standard of decor , maintenance and facilities. Very well located for all tourist spots. Property is architecturally beautiful

The standard and deluxe rooms have limited storage. For short visit this is ok but for a longer trip I would advise you to book the suite.

The location is great! The room size could be improved! The service and cleanliness were excellent!

Small room

Awesome

Nothing

The place's architecture is stunning. The building also has a wonderful deck with a view of one of the mosques.
The staff was also very nice, they support me booking excellent tours and great restaurant recommendations.

Location and staff

Limited options for breakfast and having to pay for basic condiments as butter.

The bathrooms in the rooms provide limited privacy as they are all glass with privacy film and doesn’t provide much privacy.

Staff are exceptional on every level. Help, warmth, kindness....I could go on..and the bed is unbelievably comfortable and the breakfast is vast and delicious.

Great location, lovely building and interior and wonderful staff who are very welcoming, helpful and gracious. Everyone in the hotel goes out of their way for you from the reception desk to the cleaning staff - I asked for a few face cloths the man who brought them saw we needed water and literally ran off for it, you really can't ask to be looked after any better! One of the staff walked me to the Main Street where you have to get a taxi (the hotel is in a pedestrian zone) which is a few blocks away, and pulled by large suitcase the whole way! The hotel is small and quiet with a beautiful, private rooftop bar for guests only with amazing views of the city. At check in they serve you a drink and show you a clip of the James Bond scene from Skyfall filmed in the lobby, its a nice touch :-)

The rooms are small but functional; I would just recommend putting a few coat hooks on the wall behind the door to maximise space.

Numerous technical problems like the break down in the hot water system and the WiFi blackout, but the staff reacted well

Good breakfast. Great location

The Staff were very welcoming and accommodating in every way, particularly Seren who looked after us exceptionally well. The Terrace on 7th floor has an amazing view of the Blue Mosque and surrounds and is a wonderful place to have a drink. I would highly recommend this hotel in the old city as a perfect place to stay to explore Istanbul.

Everything was great for us.

The breakfast, which can be either traditional or Turkish, is excellent and super varied! An experience in itself is ordering Turkish breakfast. The hotel is an old bank, it's not big but it's a work of art! Everyone is very kind!

It's not exactly a defect and maybe it's personal, but there is no insulation between the bathroom and the bedroom, being a frosted glass wall. Which did not overshadow the hotel, which is in fact very beautiful.

Great location, clean and quiet

The location and the amazing staff! They all went above and beyond to make our staff relaxed and unforgettable

Nothing!!!

It was beautifully designed, gorgeous rooms and exceptional staff. I let them know that I will be checking in around midnight, because of my flight and when I came to the hotel, they actually had a packed sandwich, juice and Turkish delight waiting for me, I thought it was very thoughtful.
But at the check out they impressed me even more, after the check out (!) so technically I wasn’t a guest anymore, one of the porters, Bore, took me to meet my taxi driver (that I have booked, nothing to do with the hotel) because hotel is in the pedestrian only area between 10 am and 7 pm. This is what I call, above and beyond. Highly recommend!

Nothing, I had a fantastic stay.

Loved the architecture, and location.

Nothing.

Stunning hotel, great staff amazing location.

Super comfortable overall, great location, great food. But really the helpful and friendly staff are what make it special.

They should include non-slip bathmats for the shower (marble floor is slippery). I didn’t think to ask while I was there but I would think if you asked they would get you one.

Fabulous location, easy to get around on the tram.
Plenty of restaurants in the area and lovely hotel to return to after an outing.

Nothing

Great location. Great and Friendly Staff. Good food. Overall great hotel. I will definitely recommend this hotel to my friends when they visit Istanbul.

Excellent location in the old town. Small intimate rooms but the location and staff make up for it.

Highly recommended for anyone wanting to make their trip to Istanbul even better.

The breakfast was excellent and Al Carte. The location was superb as it was very close to all the main tourist spots. The hotel staff were outstanding and could not do enough to look after you. During our stay we wanted to watch the Euro football. They arranged for us to go to their sister hotel (2 mins away) as they had a viewing room. When we arrived, we were offered complimentary hot drinks, water, popcorn and fruit platter. We visit Istanbul around 2/4 times a year and I would probably say this is one of the best hotels we have stayed at.

The room was very good and the only point I did not like was the glass panel that provided privacy from toilet to bedroom. The bathroom also did not have a door and therefore you could hear all the noise when you are using the toilet. I hope they can look at this and maybe install some bathroom doors.

The hotel was beautifully furnished and the staff were unfailingly polite and helpful. The location in the Old City was excellent for sightseeing; we were able to walk to all the major sites we wanted to see.

The room was very comfortable for one person, but had I been travelling as a couple I might have found it rather small.