The Bank Hotel, Istanbul

Beautiful hotel in a great location with attentive staff and great touches. Honestly can’t recommend them enough.

Nothing to not like!

From the moment we entered the building we were made to feel like a valued guest. The hotel is very elegant but comfortable, with great attention paid to every detail.

Nothing that we didn’t like

Excellent location, convenient for walking, catching tram etc. Close to Kadakoy, good area. The room was spacious, attractive high ceilings, comfy - could not fault it. Loved the rooftop bar.

It was beautiful, modern amenities, friendly staff

Everything was wonderful

Excellent location and rooms. Restaurant and bar fabulous

Very stylish boutique hotel located in central area - close to major attractions. Rooms were very spacious.

The curtains in the room didn’t fully block out the exterior lights - Also staff at breakfast could be a little more attentive to guests requests further service. However these are minor things and we throughly enjoy our stay and would recommend to family & friends

The location of the Bank Hotel was perfect for walking in any direction, down to the harbor, easy access to the train, up the hill to the shopping district.

Service, breakfast and room. The rooms in the main building, closer to the entrance have a higher ceiling and are actually more reserved, since you don't have to share an elevator with people going to the rooftop bar/restaurant. Location is close to most touristic attractions.

Gym and spa are very small and underwhelming. Street can be a little noisy at all times. Elevator in the back building is small and slow, specially considering that there's a high usage to access the bar and the restaurant, which are open to the public.

Very nice, boutique style hotel in Karaköy, close to ferries and tramway, also realtively easy to reach from IST airport. Plush rooms, well equipped bathroom, good aircon and well isolated windows, so no extranal noise. Comfortable beds with excellent linen. Friendly staff at reception and concierge desk.

While the breakfast itself is good and has enough to choose from, the staff, especially the male waiters, is relatively uninterested and not focused on the clients. More than once we had to interupt their private talks to get served. There is room for improvement in service quality in the breakfast room!

Location was excellent Room was very good Reception staff were very helpful

Staff at breakfast were not attentive enough Breakfast was limited

Excellent service in an amazing setting. Truly top-tier experience! The rooftop bar and restaurant are both worth a visit!

Nothing😃

The staff ,the room , location and the rooftop was out of this world.

Nothing

Breakfast had very little options. Also, if you wanted to have any other drinks other than coffee or tea, for instance cappuccino or espresso you had to pay extra

Beautiful hotel in a historical building with incredible interiors, very nice breakfast and great staff

Nothing

Beautiful interior, cool rooms- amazing high ceilings , very attendant staff. Great roof terrace with amazing views over city. Location is perfect - walking distance from Asian side and all the historical landmarks, steps away from Galata tower and it’s buzzing surroundings.

The entire team were extremely helpful in arranging things for us and answering any questions we had. The breakfast was great, the location perfect for walking around and so close to local ferries. The view from the rooftop bar is spectacular. Bedroom was wonderful...super large and comfy bed.

Great location. Friendly staff. Beautiful hotel

Toilet in lobby emanates a toilet odour. Not terrible but does disturb when walking through lobby to resident elevator

Really good breakfast though I was a little disappointed that one had to pay for a good cup of coffee like an espresso. The staff were super friendly especially those at the front desk and at breakfast, and in the roof-top bar!

No view from the room. - guess I did not check when I was booking. Coffee at breakfast could have been better!

Location / rooftop dinner / staff

Blocked views

The staff was very nice, the bathroom was very comfortable and the amenities were very good

The room was very small, my luggage was in the floor near the door and there was no free space I think is very exxpensive for what is worth

Beautiful rooms and great location

There was too much noise from the corridor - due to the construction of the building, there are a lot of echos and loud noises can be easily heard

The rooftop

Great location, great room, great staff and a fantastic rooftop bar with views of the Bosphorus.

pretty much everything. We arrived very late, but even so, the welcome we received from the doorman and reception was as if we'd arrived at 4pm. I had completely forgotten to tell the hotel we were celebrating my husband's birthday, but they must have found out from his passport and we came back on our first day to find the most delicious cake waiting. The location is amazing, near to everything but still quiet at night. The l'occitane toiletries were a lovely treat, the shower was fabulous. Even though the rooms aren't huge, or at least ours wasn't, it's all well laid out. air con was effective, but quiet, and it was great to have a view down to the water. also the roof terrace is a real gem

i honestly can't think of anything. maybe the fact that you can't put additionals on your room and have to pay each time

Great location, less touristy area with great restaurants. Beautiful hotel and lovely rooftop bar

The roof top bar

The breakfast was limited

Serene and beautifully appointed. Staff were friendly, responsive and professional.

Perfect hotel with perfect location, friendly staff, great rooftop bar!!!

The only thing which was very strange and what in my opinion they should stop doing- charging for the espresso/cappuccino cup at the breakfast table...

The staff was very friendly and helpful. The rooftop was fantastic!

The location is a bit noisy.

Location is great and the primary reason why we chose this hotel. It is within walking distance to the Galata Tower district, Galataport Promenade, as well as the old city (across the Golden Horn). The location also makes it easy to experience the local life -- there is a local supermarket as well as plenty of eateries right next to the hotel. We had a chance to taste the real Turkish breakfast instead of eating European/westernized food inside the hotel. The hotel is an old building with decent remodeling and decoration. Rooms feel spacious and quiet.

Perhaps due to the age of the building, we found the sink in the bathroom somewhat clogged. Contacted the front desk for repair but it didn't get addressed throughout our 3-day stay.

Great Location in Karaköy, close to Sultanahmet & Beyoglu and tram as well as metro, many restaurants and rooftop bars close.

Nothing

Excellent location with outstanding views, both from roof terrace and room. Top quality beds. Highly professional staff and exquisite service. In total a most elegant and luxurious boutique hotel. Would definitely recommend.

Simply nothing to dislike here.

All is Good!

Very clean and stylish hotel. Close to a lot of interesting spots.

The location, the history, the friendly staff, the restaurant, design, cleanliness, the roof top and restaurant Special thanks is for people made it a nice experience: Othman, sahar, the lady in sirca restaurant and the blonde lady serving the breakfast

The crappy gym. It doesn’t reflect the design and the level of the hotel. A nice technogym new equipment would be a ++

The staff are amazing, friendly, and professional!!

The noise the comes from other room

Room and hotel are beautiful and very stylish.

Beds are a bit firm. Shower caps are so tiny, can’t imagine who they would fit. Breakfast service is slow and can take a while to get attention of staff, but food is decent.

Very cozy and well equipped room, great rooftop bar, very good breakfast buffet, friendly and helpful personnel who even helped me get money from the ATM, great location

The lights on the balcony are on the whole night and can't be turned off. The curtains couldn't fully cover that light.

Location. And the staff, concierge was SUPERB and was helpful in every way possible. The staff was extremely helpful with reservations, ideas, suggestions. They made our trip more enjoyable.

Room was a bit small for the rate. Breakfast was disappointing. We expected a better quality and more choice. Buffet was mediocre.

The hotel and the room were nicely decorated with soft lighting very comfortable and the service was excellent. The bar on the roof top was very enjoyable with a beautiful view on Topkapi and the Sofia mosque. The restaurant was also of very good quality.

Missing the service of taxis nearby the hotel

Room and location were excellent. Friendly and helpful staff

Excellent hotel, very operative and friendly staff, location is excellent. Room was very clean and comfortable. Food and room service were excellent!

Everything was great.

1. Good location 2. Quite room with comfortable beds 3. Complementary chocolate and water 4. Early check in

1. More choices for breakfast 2. More attention to cleanliness

Hotel is on nice location in the center of city. All important locations can be reach by walk. Room was comfortable and staff was helpful

For 5 star hotel breakfast should be better with more choices.

I love every detail of this hotel

Beautiful property with amazing facilities and spacious room. The room had so many special touches and felt really luxurious. The staff at the hotel could not have been more helpful and friendly

Nothing!

Fantastic hotel in great location nicely designed, we loved it. Great common space, stylish, warm and hospitable staff. Perfect rooms in terms of amenities. Excellent location.

The welcome on arrival was just perfect, the front of house team are so helpful and nothing is too much trouble for them, a real asset to the hotel! Bedroom was beautiful if slightly small, however we had a great view of the Bosphorus. The bed was exceptionally comfortable and the room felt very luxurious. Breakfast, again very tasty and plentiful, good produce and lovley staff too. The roof top bar is superb, now the team up here were amazing, funny, friendly and always made an effort. The views are simply stunning so it's well worth booking a table and watching the sunset. The location is great, very central with the old town just across the bridge. I would definitely book again.

Nothing, it was a superb stay!

Superbly furnished boutique hotel . Great breakfast , Roofbar . Great location near Galataport , Karakoy , Sultanehmet and fine dining Neolokal and Nardis Jazz .

Nothing . Was quiet over December week . Staff very attentive.

Room decor, cleanliness and staff were great. Breakfast was very good. Nice selection. The welcome selection was a nice touch in the room (chocolates, etc). Room amenities were of nice quality.

The bed was a little uncomfortable. Too hard. The only thing that stopped me from giving this hotel a 10.