Hyatt Regency Tsim Sha Tsui, Hong Kong

Very nice room and very nice team of workers

The Gym is not comfortable enough
Not enough diversity of food in breakfast

Great location. Excellent decor and facilities.

Bed was a little hard

Impressive hospitality and attention to detail. The property is well-maintained, the staff is polite and efficient, and the location is excellent. A truly pleasant experience overall

Politeness of staff

All good

The location, cleanliness and helpful staff.

Not much to choose from Halal food for breakfast ( only Indian vegetarian menu available )

Location was very nice, just steps away from metro station and walking distance to Victoria Harbor. Room was really comfy, big and had a superb view of the harbor. Breakfast had everything you look for and was in abundant. Had a lovely stay there.

n/a

Location was excellent. Breakfast choice was fantastic. Staff at breakfast were very helpful.

Would have helped if the hotel informed guests when there was a weather warning in force.
We didn't know the system and travelled to visit things when everything was shut down.

Fantastic location right next to Tsim Sha Tsui station. Big room and bathroom. Very clean and well maintenaned. All staff were very kind and helpful. Will definitely stay here again next time in HK.

No complaints at all.

Fantastic location. Able to visit anywhere in HK. Great restaurants and entertainment options for whole family.

Going to ground floor needs to take another lift.

Location, spacious room

The staff, met an intern and was not impressive.
The lobby lacks of seats to rest.
Busy hotel, crowded lobby.

Great location and staff were very helpful and friendly. Room was spacious and clean.

Room space, cleanliness and interior design

None

The location is at the MTR station which is very convenient to get around the city. Shopping & dining are closed by.

Location is perfect and since it's connected to K11 Art Mall, it is very convenient!

The bed was quite hard

The location is great

The two sides of elevator system to lobby and hotel rooms is a bit confusing

Excellent installation and location.

Great location, great hotel bar with amazing waiters and music, nice rooms

We booked club access and had breakfast in the hotel’s 23rd-floor club lounge, but the quality was disappointing—limited variety and the same egg-based options every day. Some staff were noticeably unfriendly, and paying extra for club access did not come with any enhanced service. Housekeeping was inconsistent; towels and trash were only handled upon request, and the bed was never made during our stay. Overall, service and staff attentiveness were lacking, with the exception of the hotel bar staff who were excellent.

Very spacious and clean

Gym equipment was limited to my kind of workouts and too cold

Location is superb really close to loads of points to see in Hong Kong. Room is super spacious and comfortable, given very small apartments where people live. Staff is very nice and friendly. Would stay again.

The staff are so helpful and friendly, thank you for Mr Christopher, he is so nice and friendly

I Like the comfort and cleanliness the most. Location and staff score high too

Noise from housekeeping at the corridor.

The staffs were great and location was right at the center of everything. So glad that there was booking.com offer at point of booking. The price was worth it.

Located in the heart of Tsim Sha Chiu, and connected to MTR, the location is excellent. It is also integrated with the K11 mall, so from the MTR you can just walk through the mall and enter the hotel via the side door, all in the comfort of aircon and shelter. Staff were attentive and helpful, from the counter, porter, restaurant, to housekeeping. Especially impressed with the room service telephone where I was immediately greeted with my name when I press the button to speak. I had a little problem with the TV and the technician came up promptly and resolved it. The daily housekeeping was done meticulously, and this is the reason why I returned to Hyatt in this recent trip to Hong Kong. Everything was cleaned and tidied as per the previous day, 100%. Thanks Hyatt and keep up the good work.

Nil

Location awesome

Furniture bit outdated

Great location
Nice staff

Shower cap cost 8$ (It should be basic shower essential)

Location, size of the room, the breakfast, and the 5* service from the moment that you enter the hotel

Room decors are slightly outdated

My stay at the Hyatt Regency Hong Kong was exceptional, offering outstanding comfort, impeccable service, and a prime location—truly a memorable experience.