Hotel Mandarin Oriental, Hong Kong

5 Connaught Rd Central, Central, Hong Kong (show on map)

Expert reviews

Frommers review:

“This hotel has been a landmark in Central since 1963, which makes it ancient in this ever-changing city. It’s a perfect blend of updated facilities with retro charm, evident in its timeless lobby, clubby Captain’s Bar that looks the same as it did 50 years ago, and trademark restaurants like the venerable Mandarin Grill and Man Wah.”

Featured as Frommer’s Exceptional Choice in Hong Kong.

Fodors review:

“Hong Kong’s most famous hotel has lost none of its opulence, colonial charm, and shine over the past 50 years and is still known for spacious and luxurious accommodations and impeccable service.”

Featured as Fodor’s Choice in Hong Kong.

Forbes review:

“Who knew a luxury hotel in one of Asia’s most dynamic metropolises could pull off small-town virtues? Lucky for its guests, Mandarin Oriental, Hong Kong prides itself on a tradition of longstanding service (it opened in 1963), so visitors may find themselves greeted today by the staff member who welcomed them 10 years ago.”

Telegraph review:

“The Mandarin Oriental has been at the heart of Hong Kong, both socially and geographically, since 1963. With its faultless service, fantastic location, effervescent atmosphere, superb spa and some of the most gorgeous dining rooms in Asia, it channels the city’s glamorous past and present like no other.”

Guest rating

This an aggregated customer review rating of Hotel Mandarin Oriental, Hong Kong. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.7 out of 5.0

Ranked 3rd in Hong Kong


What guests liked

All you need to know

This five-star hotel is located on 5 Connaught Road in the famous Central District of Hong Kong. This prime location offers proximity to the financial, commercial and entertainment hub of the city. The Hotel Mandarin Oriental Hong Kong features all the luxury that is associated with all the hotels in the franchise. The hotel is the ideal place to stay when in Hong Kong.

The hotel also offers a stunning view of the spectacular city skyline; it overlooks the famous Victoria Harbour creating the spectacle that guests need to brighten their day. The hotel is centrally located which makes it close to the business and shopping areas of the city.

The hotel offers lush room options such as Harbour View Suite, Mandarin Room, Junior Suite, Superior King Room, Superior Twin Room, City View Twin Room, City View King Room, and Statue Square View King Room. Other rooms available include Harbour View King Room, Harbour View Twin Room, City View King Suite and Statue Square King Suite.

The famous Statue Square is just 100 m away from the hotel while the Connaught Place is about 150 m away from the hotel premises.

The rooms at Hotel Mandarin Oriental Hong Kong are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, minibar, air conditioning and a comfy sofa.

The rooms also come with an en-suite private bathroom with thoughtful touches such as free toiletries and bathroom slippers.


Recent guest reviews


20 October 2023

Very good

Great staff fabulous welcome arranged restaurant for us & birthday cake for my husband


2 October 2023


Breakfast was excellent, as was the room and hotel location.


26 September 2023

Returning customer always happy

Excellent location. Staff very helpful and courteous



17 September 2023


The incredible staff and service especially the reception and concierge, they treat you you really as guest and not customers.


8 September 2023

Exceeded our expectations

Amenities, location



5 September 2023


Central location, super friendly and capable staff


3 September 2023

The best staying I have ever had

Everything! The best hotel I have ever been to in my life and I really recommend for everyone coming to HK.

Nothing at all every thing was extremely excellent!


29 August 2023

Splendid. Never staying anywhere else in HK.

Splendid property - Tonnes of old world charm. Terrific location, and the most hospitable staff I have ever met. They personally greet you and remember all the tiny details. Steve, the General Manager was very kind and Vicki Chan at Cafe Causette was so attentive and thoughtful.



16 August 2023

Would have been perfect if they have bidet

The staff were all courteous, very nice & helpful especially Louisa

Lack of bidet


13 August 2023


The furnishing


23 July 2023

Beautiful and comfortable hotel to stay


Location, facilities and services


20 July 2023

We were treated like Royals! The best Hotel in Hong Kong!!!

The best hotel in Hong Kong! I spent my Birthday weekend at the hotel and nothing beats Mandarin Oriental when it comes to service, marvelous rooms and we were pampered like royals! Definitely, we will stay there again on November on my Wife's birthday!


15 July 2023

Always perfect stay !

Excellent as usual !


13 July 2023

The MO in Hong Kong lives up to its reputation.

Service was superb

None that I can think of


11 July 2023


Very helpful staff. Friendly and knowledgeable. Multilingual.


7 July 2023

Hospitality perfection

Perfect in everything. This is how all 5 star hotels should be, but unfortunately most are not. Mandarin Oriental at Central should be a benchmark for every other hotel.

Nothing, all perfect.


12 June 2023


the whole experience was spectacular. It was truly a perfect stay. The location, the room, the bed, the bathroom, room service, the gym, Sauna, and Jacuzzi have all been in use and are all amazing.


26 May 2023

super comfortable in the middle of HK

stylish and well kept up. high level service


1 May 2023

I will return to the Mandarin on my next trip.

The hotel is very comfortable and the restaurants are excellent. The location is ideal.

The executive lounge leaves much to be desired.


29 April 2023

thanks to the team at the mandarin for all the great experiences

amazing team and very professional


7 April 2023

we liked the overall experience: the location,the on-site restaurants and the services.


the location and services.


28 March 2023

Exceptional and amazing experience. Will stay again in my next trip.

Everything! From the design and comfort of the room, to the exceptional and thoughtfulness of the services from the staffs, everything is exceptional!



22 March 2023

Overall, I will defiantly return to this Hotel

Great location of course. Staff is super well prepared to any needs.

The only down side (small issue) it's the bathroom doors which can not guarantee a real privacy if you are sharing the room, as in my case, with my young daughter.


22 February 2023


great location

very old rooms


8 February 2023

incredible staff

the mandarin is a classic and the staff make it special every time

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Airport shuttle (additional charge)
  • - Paid WiFi

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Lockers


  • - Sauna
  • - Fitness centre
  • - Fishing (additional charge)
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Windsurfing (additional charge)
  • - Hot tub/Jacuzzi
  • - Canoeing (additional charge)
  • - Hiking
  • - Cycling
  • - Bowling (additional charge)
  • - Diving (additional charge)
  • - Horse riding (additional charge)
  • - Snorkelling (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beauty Services
  • - Facial treatments
  • - Waxing services
  • - Make up services
  • - Hair treatments
  • - Manicure
  • - Pedicure
  • - Hair cut
  • - Hair colouring
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Light therapy
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Spa/wellness packages
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Fitness
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Walking tours (additional charge)
  • - Happy hour (additional charge)
  • - Tour or class about local culture (additional charge)
  • - Live music/performance
  • - Live sport events (broadcast)

Entertainment and family services

  • - Babysitting/child services (additional charge)
  • - Board games/puzzles

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping


  • - Public transport tickets (additional charge)
  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Pool and wellness

  • - Heated pool
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool


  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 333£296$412¥43672C$321A$321HK$3225S$543SFr387¥2616kr3399kr2488kr3209