Hotel The Upper House, Hong Kong

Pacific Place, 88 Queensway, Admiralty, Hong Kong (show on map)

Expert reviews

Fodors review:

“Even standard rooms in this haven of stylish luxury are suites—tranquil havens of design and indulgence that feature huge window-side bathtubs, walk-in rain showers, a personal iPod touch with everything on it, free minibars, and high-end wine fridges.”

Featured as Fodor’s Choice in Hong Kong.

Lonely Planet review:

“Every corner here spells Zen-like serenity: the understated lobby, the sleek ecominded rooms, the elegant sculptures, the warm and discreet service, and the manicured lawn where guests can join free yoga classes.”

Forbes review:

“The look and feel of The Upper House is more residential than standard-issue hotel, with creamy, neutral tones; sleek, modernist furnishings; and sizable studios stocked with high-tech toys.”

Telegraph review:

“This sleek, 117-room stopover is adored by international road-warriors. It was the first ‘paperless’ hotel in Hong Kong and although such technology has caught on elsewhere in the city, it still manages to be both cutting-edge and an exceptionally comfy residence.”

Guest rating

This an aggregated customer review rating of Hotel The Upper House, Hong Kong. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.8 out of 5.0

Ranked 2nd in Hong Kong


What guests liked

All you need to know

This stylish hotel is located on 88 Queensway Pacific Place in the Central District of Hong Kong. Offering guests five-star hospitality conditions and quality services, the hotel is the definition of luxury and comfort. Hotel The Upper House Hong Kong offers a commanding view of the Victoria Harbour and the city skyline from its stylish rooms.

Located in the commercial, economic and entertainment hub of the city, the hotel is situated in the perfect hospitality location. The hotel offers guests proximity to some of the city’s most exciting and fascinating places while several cafes and restaurants are located in the hotel’s surroundings.

The Pacific Place, which is the city’s number one shopping mall is located just below the hotel. The famous Star Street and its several galleries, bookshop, and restaurants, is located at a 10-minute walk away from the hotel. The Hong Kong Convention is located at a distance of 1 km away from the hotel while the closest airport to the hotel is the Hong Kong International Airport.

The hotel offers chic accommodation options for guests such as a Studio 70 with Island View, a Studio 80 with Island View and Upper Suite with Harbour View.

The Upper House Hotel offers the best of amenities and facilities coupled with high-quality service and friendly staff. Free Wi-Fi, a large flat-screen TV with satellite channels, a comfy bed and a private bathroom that is fitted with facilities such as a rainfall shower and bathtub.

Enjoy the best of Hong Kong from the rooms of the Upper House Hotel.


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Recent guest reviews


27 March 2022

Wonderful stay at top hotel - beautiful room, friendly expert guest service, and delicious breakfast.

Beautiful rooms & fantastic guest service. Paul from the guest relations team planned a lovely stay for us & greeted us himself upon our arrival. meticulous attention to detail.


20 March 2022

Wonderful birthday staycation

We got a room upgrade and had wonderful harbour to city to mountain views. The suite was elegantly designed with lots of wood, which made it feel super comfortable. We thoroughly enjoyed our weekend there celebrating my husband's birthday, with great food and an amazing bathtub! Thanks to The Upper House team for pampering us!



6 March 2022


the view is good


4 March 2022

A dream like stay

Everything was flawless and amazing. The kind staff was more than helpful and did everything to make our stay perfect and memorable.


17 February 2022

totally worthwhile

big, bathroom superb, staff super friendly and helpful, very accommodative let’s me early check in, sends small gifts for bday great experience



15 February 2022


Room, service, food Staffs were very welcoming.

No late check out due to high cap


13 February 2022

perfect test

bathtub and location


9 February 2022

Fabulously Amazing!!

Staff and facilities were peerless. Staff were friendly, helpful and accommodating. The family had a wonderful night and felt truly spoilt. The rooms were exquisite and very well appointed. Will definitely stay here again.

We did not like having to leave!


3 February 2022

Very good

bed & sofa


27 January 2022

Very relaxing

The layout of the room especially the bathroom, the view and design made it a very relaxing experience

The fact that restaurants were closed for dinner and the room service menu was rather limited


15 January 2022

The perfect stay in Hong Kong

Outstanding service from check in to departure



9 January 2022


all very good, very nice room/ service and breakfast and location. Wonderful facilities had a great stay

Nothing in general maybe the room service menu, could have more options?


3 January 2022

It was our anniversary and was perfect!




28 December 2021

will recommend our friends of this hotel

roomy and stylish

there is only 1 restaurant and the breakfast was just so so .


27 December 2021

pleasant stay

layout & features of the room is good

F & B (breakfast)


21 December 2021

Relaxing and home-coming. Would extend the stay if I have a larger budget.

The room is homey and comfy. The staff are very welcoming and they even remember you.

Can’t think of any. Price is a bit steep but it’s worth every cent, so no complain here.


6 December 2021


This is the only pointI am not so appreciated, as it is serve by set, and we feel like eating the breakfast at airline

Improve the breakfast serve


7 November 2021

nice experience

private, comfortable, warm service

ask us check out before 12pm. Usually other hotels can allow customers check out after 12pm.


5 October 2021


Excellent service! Impressive


30 August 2021

Unique, beautiful, cozy hotel.

Very beautifully designed hotel with an exceptional bath experience. Friendly staff upon check-in and a nice view restaurant on the top floor. A great place to stay if you want to stay away from the busy crowd and crazy staycation fever. seems didn't provide the option of "free flow popcorn" which was a key talking point in social media. Not a big deal because the Maxi bar was awesome too.


29 August 2021

Excellent stay

Very nice decoration and design, staffs are kind and helpful, the room make me feeling comfortable and relax. The room size is big and clean. I am satisfied the stay at The Upper House.


11 August 2021


It has became my favourite hotel!!!!!! I love the room, breakfast and facilities. Staff are attentive, kind.


9 August 2021


Staff were very kind. Ada gave me a warm message when I made a reservation, and Sebastien Hue explained kindly when I visited although it was extremely busy time. The room and bath tub were clean and large enough that made me satisfied, too.


9 August 2021


Superb room - view was spectacular! The hotel has a wonderful ambiance and the staff are super attentive - we loved our stay!


4 August 2021

Nice stay

Nice view from my room, staff are considerate, nice and helpful. Appreciate the maxi bar instead of a mini one, impressive bathroom with a stunning sea view.

The TV is relatively small, not many facilities in the hotel. Breakfast is included in the package, a great variety of choices, yet it would be better if they serve warmer bread.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)


  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Luggage storage
  • - Concierge service
  • - Private check-in/check-out
  • - Invoice provided


  • - Fitness centre
  • - Massage (additional charge)
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Personal trainer


  • - Garden
  • - Sun terrace

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping


  • - Public transport tickets (additional charge)
  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)


  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 396£352$490¥51940C$382A$382HK$3836S$646SFr460¥3111kr4042kr2959kr3817