Eaton HK, Hong Kong

Pool, nice amenities, staff checked in and provided good recommendations!

The breakfast was AMAZING. The bed was comfortable and the room was neat and well sized. The staff were friendly and I had everything I needed.

There was a party above me that was really loud until 2am. They turned the music down but continued to talk/cry/laugh/fight until dawn. The aircon was not very sensitive - either hot or cold.

Eaton Hong Kong - Full Experience Review

Room & Comfort:
Stayed on the 20th floor. Room was spotless and quiet every day. Housekeeping was consistent. Beds were comfortable and we slept well after long days exploring the city.

Staff & Service:
Service was consistently professional. From the front desk to security by the elevators, and even the staff managing the complimentary umbrellas, everyone was courteous, well trained, and patient. They all spoke English well and were quick with directions + honest local food recommendations whenever we asked. Note for guests: umbrellas are free but must be returned or you’ll be charged.

Location:
Can’t beat the location. Hotel sits right in the heart of a busy HK district. 7/11, restaurants, money exchange, banks, shopping malls, street market, laundry — all within a 5-10 min walk. You step outside and you’re immediately in the action. Super convenient for first-time visitors.

Bonus:
Jollibee is nearby. Highly recommend if you’re craving Pinoy comfort food 😄

Overall:
Clean room, unbeatable location, and professional staff made this a solid stay. Thank you to the whole Eaton team 🙏

None to say

Decor was nice and quirky

Room was smaller than expected and beds uncomfortable

Everything

Food court was very crowded
Basement buffet was a bit pricey unless you can eat a lot (not for older people)

Funky, newly renovated hotel with a great vibe. Loved the nod to all things HK vintage, especially the cinematic scene. Breakfast was great, so was the terrace bar that offered happy hour. Excellent restaurant options and fantastic Michelin Dim Sum experience. Friendly and helpful staff. Great focus on the small details - well done!

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The room is bigger than in other hotels with similar price and location is really good, an easy walk to the MTR station.

The lifts are at kind of outside the building not in the lobby. All the lifts were really hot inside especially when full of guests and hot weather. Slow too even there are 5 lifts in total I think.

Great locations many options for restaurants and bars inside the same building. Great price vs value

Rooms are quite small but are comfortable

Good sized room, comfy bed and very quiet. Really enjoyed the bar and outside terrace, very special on an evening.
Location was excellent, easy access to markets, restaurants and transport. Would recommend.

Nothing springs to mind

Location. Near a bus stop coming from the airport and going to the Star Ferry. The food hall and various restaurants and bars within the complex. Very attentive staff.

The room set up was awkward.

The vibe of the hotel was great. Really good breakfast and other food offerings.

The rooms and hallways were a bit dated/tired looking.

Great location & staff always friendly and helpful

Towels are not soft and no sockets close to mirror for blow drying hair

The vibes were great I enjoyed the bar the staff spoke good english.
The location was well centered not too far from the islands and a good connection to everything.

It was warm in the hallways as it’s a very warm month nowww

Staff are very friendly and helpful, spaces are clean and fun with events and live music for all. Rooms are spacious and designed well for travellers. Decent pool and gym facility although rooftop pool is rather small and gym equipment is limited. Still nice to have access!

Cheeky extra charges after booking. No amenities in the rooms- instead of offering them at front desk when requested we have to pay extra at a vending machine. Understand it’s reducing waste but for a hotel of this standard and the price, it could at least be a complimentary item when guests require a toothbrush or anything else.

Good Access to MTR, Temple Street and Airport Bus. Excellent breakfast options. Friendly staff.

Only One bathroom in Family room ? May be a standard in HK 🤔

Location was great. Hotel has a funky vibe. Room was small but probably quite good compared to many Hong Kong rooms.
Lots of on-site restaurants, cafés etc to choose from (although they are expensive).

I find Hong Kong overall quite overpriced for what you get. We were happy with this hotel and our room but it wasn't super affordable. We also thought the room smelled quite damp and musty.

Good location on Nathan road. Excellent food options and social spaces. Rooms had everything you needed and comfortable. Would reccomended

Nothing I would reccomended

Great breakfast, helpful staff and good location

The beds and pillows were a little hard

Everything! The location was excellent; Jordan station, Kowloon Park and the waterfront were all easily accessible on foot or by bus along Nathan Road. There were lots of shops, cafes and restaurants around. The neighbourhood was very vibrant and always felt safe, even at night. We stayed in a Trio room, which had plenty of space for the three of us and was well equipped with a smart TV, nice bathroom, comfortable beds and excellent air conditioning. The room stayed cool enough that we could turn the air con off at night, which made the room silent: excellent for a good night's sleep! The breakfast at the Astor was one of the best hotel breakfasts I've ever had. The resturants in the food court were also excellent. My son and I really enjoyed the rooftop pool. Staff were excellent and helped us with storing our luggage and booking a taxi to the airport.

There is no shelter at the rooftop pool, so when it rains it's hard to keep your stuff dry. This was only a very minor inconvenience though.

We thought the Eaton HK was a well priced excellent hotel in a great area with very good transport links and plenty of shops and restaurants. The staff were extremely friendly and helpful. Although small, the room was well designed for the space with all the amenities you would expect. It was also spotlessly clean with very comfortable beds and a hot and plentiful shower. Breakfast was truly amazing with so many choices. The bar area and terrace were good for evening drinks. The food hall had plenty of options and was reasonably priced. We didn't use the pool, but it looked very good, as did the wellness centre. We would certainly stay at the Eaton HK again if we return to Hong Kong and highly recommend it.

Nothing it was all excellent.

The location was great, comfortable rooms and good pillows.

The elevator location is a bit strange.

Amazing breakfast. Having stayed at several hotels already, I can honestly say this was among the best when it comes to variety, while still keeping its authentic traditional Hong Kong flavours.

Breakfast has a lot of food options, room is big and location is good

For that price, they don’t have hair dryer,no free water bottles,no weighing scale. It’s like a big room with basic stuff. I was expecting more because of the price I paid for 3 nights.

It was very central

Rooms were very small

Location , eating places in proximity

Staff not exactly sure about Kowloon and HK locations

The arts and cultural environment was unique and it had a distinct sense of community

Nil

- One of the best intercontinental breakfasts I have ever had. Just needs more natural fruits and natural juice (real natural one from squezzed oranges).
- Decent Gym, but can improve with new equipments
- The food court is very good and complete

- The restaurant on the base of the hotel is extremelly expensive, because it serves buffet and you can have very exquisite goods like oysters and so. But if you want to go just to eat a basic beef or standard fish, you still have to pay 80 USD per person because you have to pay for the "availability" of other goods. They should setup different options for guests, with an extra charge in place if people go for this kind of goods.

Its so accessible to everything.

Just some staff can't speak in english. But its okey! Not a problem