Eaton HK, Hong Kong

We thought the Eaton HK was a well priced excellent hotel in a great area with very good transport links and plenty of shops and restaurants. The staff were extremely friendly and helpful. Although small, the room was well designed for the space with all the amenities you would expect. It was also spotlessly clean with very comfortable beds and a hot and plentiful shower. Breakfast was truly amazing with so many choices. The bar area and terrace were good for evening drinks. The food hall had plenty of options and was reasonably priced. We didn't use the pool, but it looked very good, as did the wellness centre. We would certainly stay at the Eaton HK again if we return to Hong Kong and highly recommend it.

Nothing it was all excellent.

Great location. Great access to public transportation and outside food options.

The breakfast was expensive, especially with kids. We are outside of hotel for this. Luckily there is loads of options around.

The location was great, comfortable rooms and good pillows.

The elevator location is a bit strange.

Amazing breakfast. Having stayed at several hotels already, I can honestly say this was among the best when it comes to variety, while still keeping its authentic traditional Hong Kong flavours.

Breakfast has a lot of food options, room is big and location is good

For that price, they don’t have hair dryer,no free water bottles,no weighing scale. It’s like a big room with basic stuff. I was expecting more because of the price I paid for 3 nights.

Excellent service at reception and concierge advice. Anjala at the breakfast service was especially helpful

Room had a dramatic view and was comfortable and quiet, but hard to find room to open a second suitcase.

Location

Early morning noise from maids doing up rooms, when trying to sleep after a longhaul flight.

The location

It was very central

Rooms were very small

Location , eating places in proximity

Staff not exactly sure about Kowloon and HK locations

Staff were very keen to assist. Great location. Exceptionally clean

The arts and cultural environment was unique and it had a distinct sense of community

Nil

- One of the best intercontinental breakfasts I have ever had. Just needs more natural fruits and natural juice (real natural one from squezzed oranges). - Decent Gym, but can improve with new equipments - The food court is very good and complete

- The restaurant on the base of the hotel is extremelly expensive, because it serves buffet and you can have very exquisite goods like oysters and so. But if you want to go just to eat a basic beef or standard fish, you still have to pay 80 USD per person because you have to pay for the "availability" of other goods. They should setup different options for guests, with an extra charge in place if people go for this kind of goods.

The building is impressive, so many things accessible on location, there’s lots of food options, bar, pool and all very taken care of. Everyone was nice and accommodating to us. All public transportation are very close by and it’s very central to many attractions.

The room was clean but there was a bad smell coming from the bathroom in our room.

Its so accessible to everything.

Just some staff can't speak in english. But its okey! Not a problem

Few hotels in HK that can accommodate a family of 5 in a room (instead of 2 rooms). The hotel is located above a small food court and a min walk from 7/11.

Plumbing issue in the bathroom as water pooled up after 1’ of shower

Location is great close to restaurants and train station. Staff were very helpful. Room is very clean and has enough space to accommodate family of 4.

Good location. Good value for money. Smart tv.

Small rooms with no room service

Excellent location good size room

Very quiet room and well appointed (Suite) with easy access from the airport on the A21 bus. Food Hall under building was also very convenient.

N/A

Comfortable beds, great shower and helpful staff

Breakfast was out of this world. Rooms were very clean and modern.

good location, friendly staff , nice facilities..

none

Hotel art series was exceptional; Director from Hong Kong Ballet hosted an intimate fireside chat while we were there which made for real point of difference. Dining hall was also a real treat; would highly recommend a stay at the Eaton Hong Kong. Bar balcony worth a visit, makes for a nice urban sanctuary.

Not anything the Hotel can change however the dining hall is in the basement which means there is no natural light; not always good for the circadian rhythm to be travelling in a different time zone (from Melbourne) and not have any natural night to suggest a day has started.

Clean, on good location, great breakfast, interesting concept, helpful staff.

Kindly service！

No toiletries

The room was small but had everything in it, it was clean and the staff making up the room were kind and helpful. The food court and bars were amazing and the location was great.

There was nothing we didn’t like.

Great location and well balanced vibe.

No open windows to ventillate.

Breakfast was wonderful so many choices The room was spacious Shower was large Great location

Good location between 2 MTR stations, very friendly and helpful staff. Check-in staff tried to find an available room when we arrived much earlier before the check-in time. Although there were no rooms available, he offered us access to the top-floor wellness centre, where there were shower facilities and hairdryer for use. We managed to freshen up before heading out and leaving our luggage behind for storage. They will send out an email to you when your room is ready. There are a lot of food options within the hotel, from a vending machine selling snacks and cup noodles, to a noodle restaurant, chinese restaurant, buffet place and even a large basement foodcourt.

Location was good

The location was perfect for reaching all the places we wanted to visit in HK. The room was very good and the pool was really nice. The bar on the roof was great. The food hall didn't really suit us as we all are a bit anti-buffet. But I imagine many people would be happy with it.

Only that the food was more to my finicky vegetarian/ wholefood taste.

Breakfast was amazing! I liked the hotel decor.

Love the Eaton. Have been staying here every year for the Hong Kong 7s. Close to station and easy to commute. The staff are always friendly and the best breakfast buffet ever. See you again next year.

Cleanliness, buffet, location

None

Buffet

Small face wash sink, slippers too soft

The staffs are very kind and helpful! Room cleaning is almost perfect as I haven’t experienced before. Services are great!!

No complaints

Location, close to a lot local restaurants, tourist spots and walking distance to bus stops and mtr. Fun elevator ride with views for the kids

The location, facilities, toiletries and the friendly and helpful staff.

The property has aged since my last visit and hope the owner will continue to upkeep the property.

Good location

Twin share Nook Rooms are small

Great hotel and location, attentive staff, great breakfast

Noise was a bit of an issue at points and the lifts would get slow and busy

The staff were super friendly and helpful even cleaning staff. They helped with our children and getting around the city.

I don't have anything to complain about.

My room was really good, liked the mattress, everyday cleaning, good wifi. The gym was great, the pool cold but peaceful with beautiful view

Everything was ok

Great location, the best buffet breakfast we’ve ever had and a great room.

Everything was just as it should have been. Professional staff, good design, quality. Amazing breakfast, an experience most surely worth a try! Among the top 3 breakfast buffets I have ever been to.

The reception gets crowded at times, but it is impossible to avoid, taking the size of the hotel into consideration.

Breakfast is amazing! Rooms are clean. The whole hotel has really cool vibe.

I liked everything!

The location is best

Rooms were a bit small

The location is very convenient but also very quiet. The staff are helpful and welcoming. The rooftop swimming pool is cute.

The room is a bit small but understandable as it’s HK.

Facilities were great as well as location.

Location, staff, breakfast.

Gym are could use some more air conditioning